Workshop / Field Technician (Electrical Service Technician)

📍 Job Overview

• Job Title: Workshop / Field Technician (Electrical Service Technician)
• Company: Rotork
• Location: Auckland, Auckland, New Zealand
• Job Type: Full-time
• Category: Field Service Technician
• Date Posted: 2025-07-16

🚀 Role Summary

• 📝 Enhancement Note: This role involves hands-on maintenance, repair, and installation of actuators and associated components, requiring a strong understanding of both electrical and mechanical systems. The ideal candidate will have experience in a practical engineering environment and be proficient in Microsoft Office.

• A key aspect of this role is identifying faults and troubleshooting issues, which demands a logical and determined problem-solving approach.

• The role requires a good understanding of basic electronics, electrical, and fluid power theories, as well as the ability to read and understand electrical, pneumatic, and hydraulic schematics.

• This position requires a full, valid driver's license, as it involves both field and workshop work.

💻 Primary Responsibilities

• 📝 Enhancement Note: The primary responsibilities of this role revolve around the maintenance, repair, and installation of actuators and associated components. This includes identifying faults, repairing, testing, and modifying actuators in both field and workshop settings, as well as carrying out planned and preventative maintenance.

• 📝 Enhancement Note: Technical reporting is a crucial aspect of this role, as it ensures that accurate records are maintained for each job. This requires strong communication skills and attention to detail.

• Identify faults and repair, test, and modify actuators in both field and workshop settings.

• Carry out planned and preventative maintenance on actuators and associated components.

• Perform mechanical and electrical installations of actuators and associated retrofit adaptation of components, pedestals, and drive shafts.

• Complete accurate and technical reports for each job.

• Maintain a safe and organized workspace, ensuring that tools and equipment are in good working order.

🎓 Skills & Qualifications

Education: A trade qualification as a NZ Electrical Service Technician is required for this role.

Experience: Candidates should have experience post-apprenticeship in a practical engineering environment.

Required Skills:

• Proficient Microsoft Office user (Outlook, Word, Excel)
• Good understanding of basic electronics, electrical, and fluid power theories
• Ability to read and understand electrical, pneumatic, and hydraulic schematics
• Ability to utilize common test and calibration tools
• Strong problem-solving skills and a logical approach to troubleshooting issues
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Self-motivated and able to achieve personal work goals and objectives

Preferred Skills:

• Technical experience and/or relevant knowledge of valves, actuators, and digital control systems
• Experience with customer inductions, medicals, and inoculations

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: As this role is not web development-specific, a portfolio is not required. However, candidates should be prepared to discuss their relevant experience and provide examples of their problem-solving skills and technical expertise.

💵 Compensation & Benefits

Salary Range: The salary range for this role is not provided. However, according to Glassdoor, the average salary for a Field Service Technician at Rotork is approximately NZ$65,000 per year.

Benefits:

• Along with the required qualifications, the successful candidate will be someone who:
  • Is focused on delivering results and meeting customer expectations.
  • Easily establishes good relationships with customers and staff; relates well to people at all levels. Has excellent communication skills.
  • Able to work independently, be self-reliant, socially confident, and be able to work as part of a team.
  • Achieves personal work goals and objectives - self-motivated; accepts responsibility and tackles demanding goals with enthusiasm; works hard and puts in additional hours when necessary.
  • Applies specialist and detailed technical expertise, uses technology to achieve work objectives; develops job knowledge and expertise.

Working Hours: The standard working week is 40 hours, Monday to Friday, with the possibility of overtime and on-call duties as required.

🎯 Team & Company Context

🏢 Company Culture

Industry: Rotork operates in the flow control and instrumentation industry, providing products and services to various industries worldwide, including oil and gas, water, power, and pharmaceuticals.

Company Size: Rotork is a large, global company with over 13,000 employees worldwide. This means that there are plenty of opportunities for career progression and development.

Founded: Rotork was founded in 1939 and has since grown to become a market-leading global flow control and instrumentation company.

Team Structure:

• The team for this role consists of a small group of field and workshop service technicians, reporting to the Service Supervisor.
• The team works closely together to provide a prompt and effective service to customers within various industries.

Development Methodology:

• Rotork uses a structured approach to training and development, with a focus on continuous improvement and personal growth.
• The company offers a range of training courses and qualifications to help employees develop their skills and advance their careers.

Company Website: Rotork

📈 Career & Growth Analysis

Web Technology Career Level: This role is not web technology-specific, so there is no web technology career level to consider.

Reporting Structure: The technician will report directly to the Service Supervisor.

Technical Impact: The role involves working on a variety of actuators and associated components, which can have a significant impact on the overall performance and efficiency of the systems they are part of.

Growth Opportunities:

• Rotork offers a range of training courses and qualifications to help employees develop their skills and advance their careers.
• There may be opportunities for career progression within the service team or into other areas of the business, such as sales or management.

🌐 Work Environment

Office Type: This role is primarily based in the workshop, with field work as required.

Office Location(s): The workshop is located in Auckland, New Zealand.

Workspace Context:

• The workshop is a busy and dynamic environment, with a range of equipment and tools required to carry out the role's responsibilities.
• The workshop is a shared workspace, with other technicians and staff working in the same area.
• The field work involves visiting customer sites, which can vary in location and environment.

Work Schedule: The standard working week is 40 hours, Monday to Friday, with the possibility of overtime and on-call duties as required.

📄 Application & Technical Interview Process

Interview Process:

1. Online application and resume review.
2. Phone or video screening to discuss the role and assess cultural fit.
3. Face-to-face or video interview with the Service Supervisor and/or other members of the team to discuss the role in more detail and assess technical skills and experience.
4. Reference checks and background checks.

Portfolio Review Tips: Not applicable, as this role is not web development-specific.

Technical Challenge Preparation: Not applicable, as this role is not web development-specific.

ATS Keywords: Not applicable, as this role is not web development-specific.

🛠 Technology Stack & Web Infrastructure

Technology Stack: Not applicable, as this role is not web development-specific.

Web Infrastructure: Not applicable, as this role is not web development-specific.

👥 Team Culture & Values

Web Development Values: Not applicable, as this role is not web development-specific.

Collaboration Style: The team works closely together to provide a prompt and effective service to customers. Collaboration is key to ensuring that jobs are completed efficiently and to a high standard.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Troubleshooting and repairing complex actuators and associated components.
• Working in challenging and varied environments, both in the workshop and in the field.
• Keeping up-to-date with the latest technologies and industry best practices.

Learning & Development Opportunities:

• Rotork offers a range of training courses and qualifications to help employees develop their skills and advance their careers.
• The company encourages continuous learning and personal development, with a focus on improving both technical and soft skills.

💡 Interview Preparation

Technical Questions:

• Be prepared to discuss your relevant experience and provide examples of your problem-solving skills and technical expertise.
• Be ready to explain your understanding of basic electronics, electrical, and fluid power theories, as well as your ability to read and understand electrical, pneumatic, and hydraulic schematics.

Company & Culture Questions:

• Be prepared to discuss your understanding of Rotork's business and the role of the service team within the company.
• Be ready to explain how you approach building and maintaining good relationships with customers and staff, and how you communicate effectively with people at all levels.

Portfolio Presentation Strategy: Not applicable, as this role is not web development-specific.

📌 Application Steps

To apply for this Electrical Service Technician position:

1. Submit your application through the Rotork careers page.
2. Prepare your resume, highlighting your relevant experience and skills.
3. Be ready to discuss your problem-solving skills and technical expertise in the interview process.
4. Research Rotork's business and the role of the service team within the company.
5. Prepare for the interview by practicing your communication skills and thinking about how you approach building and maintaining good relationships with customers and staff.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.