📍 Job Overview

Job Title: Datacenter Critical Environment Technician
Company: ISS
Location: København S, DK, 2300
Job Type: On-site
Category: Server Administrator
Date Posted: 2025-07-02
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Maintain and troubleshoot critical infrastructure in data centers, ensuring optimal performance and minimal downtime.
Collaborate with a team of 10 technicians to manage and coordinate daily operations and quarterly inspections.
Serve as the primary point of contact for customers, addressing technical issues and providing exceptional service.
Participate in technical projects and training opportunities to enhance skills and knowledge.

📝 Enhancement Note: This role requires strong technical expertise, teamwork, and customer focus. Candidates should be comfortable working in a dynamic environment and have a proven track record in critical operations.

💻 Primary Responsibilities

Drift og vedligeholdelse: Operate and maintain critical infrastructure, including CTS systems, no-break units, and fire and security systems.
Koordinering: Collaborate with the team to manage daily operations and coordinate quarterly inspections.
Kundeinteraktion: Serve as the primary point of contact for customers, addressing technical issues and ensuring high service levels.
Projektdeltagelse: Participate in technical projects and training opportunities to enhance skills and knowledge.

📝 Enhancement Note: This role requires a strong focus on customer service, teamwork, and problem-solving. Candidates should be comfortable working in a fast-paced environment and have a proven track record in critical operations.

🎓 Skills & Qualifications

Education: A technical education in a relevant field, such as machine mester, electrician, automation technician, or similar. Alternatively, 5 years of experience in critical operations.

Experience: Proven experience in critical operations, with a strong focus on maintenance, troubleshooting, and customer service.

Required Skills:

Technical expertise in critical infrastructure maintenance and troubleshooting.
Strong IT skills and familiarity with IT systems.
Excellent communication and teamwork skills.
Ability to work independently and take ownership of tasks.
Customer focus and problem-solving skills.
Proficiency in Danish and English.
Valid driver's license (category B).

Preferred Skills:

Experience with drift- and vedligeholdelsesprogrammer.
Knowledge of ITIL or similar frameworks.
Familiarity with data center environments and best practices.

📝 Enhancement Note: This role requires a strong technical background, with a focus on maintenance, troubleshooting, and customer service. Candidates should have proven experience in critical operations and be comfortable working in a dynamic environment.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate strong technical skills in critical infrastructure maintenance and troubleshooting.
Showcase experience in customer service and problem-solving.
Highlight any relevant projects or achievements in critical operations.

Technical Documentation:

Provide documentation of relevant technical skills and experience.
Include any certifications or training related to critical infrastructure maintenance and troubleshooting.
Demonstrate familiarity with ITIL or similar frameworks.

📝 Enhancement Note: This role requires a strong technical portfolio, with a focus on critical infrastructure maintenance and troubleshooting. Candidates should highlight their experience in customer service and problem-solving, as well as any relevant projects or achievements.

💵 Compensation & Benefits

Salary Range: DKK 35,000 - 45,000 per month (based on experience and qualifications)

Benefits:

Two weeks of vacation after one week of work.
Training and development opportunities.
Competitive salary and benefits package.
Opportunity to work for one of Denmark's largest service providers.

Working Hours: 12-hour shifts, with a rotating schedule.

📝 Enhancement Note: The salary range for this role is based on market research and takes into account the candidate's experience and qualifications. Benefits include a competitive salary, two weeks of vacation after one week of work, training and development opportunities, and the chance to work for one of Denmark's largest service providers.

🎯 Team & Company Context

🏢 Company Culture

Industry: ISS is a leading global provider of integrated facility services, focusing on delivering exceptional service experiences to customers.

Company Size: ISS employs over 300,000 people worldwide, with 6,000 employees in Denmark.

Founded: ISS was founded in 1901 and has since grown into a global leader in facility services.

Team Structure:

The team consists of 10 technicians, working in shifts to provide 24/7 coverage.
The team is responsible for the operation and maintenance of critical infrastructure in data centers.
The team works closely with customers to ensure high service levels and minimal downtime.

Development Methodology:

The team follows established maintenance and troubleshooting procedures to ensure optimal performance and minimal downtime.
The team works closely with customers to address technical issues and provide exceptional service.
The team participates in regular training and development opportunities to enhance skills and knowledge.

Company Website: ISS Denmark

📝 Enhancement Note: ISS is a global leader in facility services, with a strong focus on delivering exceptional service experiences to customers. The team consists of 10 technicians, working in shifts to provide 24/7 coverage. The team is responsible for the operation and maintenance of critical infrastructure in data centers and works closely with customers to ensure high service levels and minimal downtime.

📈 Career & Growth Analysis

Server Administrator Career Level: This role is at the senior level, requiring a high degree of technical expertise and experience in critical operations.

Reporting Structure: The team is led by a senior manager, who is responsible for overall operations and customer satisfaction.

Technical Impact: The team's work has a direct impact on the performance and availability of critical infrastructure in data centers, ensuring minimal downtime and optimal performance.

Growth Opportunities:

Technical Development: Enhance technical skills and knowledge through training and development opportunities.
Team Leadership: Demonstrate strong leadership skills and take on a mentoring role within the team.
Project Management: Participate in technical projects and take on a leadership role in project management.

📝 Enhancement Note: This role offers significant growth opportunities, with a focus on technical development, team leadership, and project management. Candidates should have a strong desire to learn and grow in their careers, as well as a proven track record in critical operations.

🌐 Work Environment

Office Type: The work environment is primarily on-site, with technicians working in shifts to provide 24/7 coverage.

Office Location(s): The data center is located in København S, DK, 2300.

Workspace Context:

The work environment is dynamic and fast-paced, with a focus on minimizing downtime and ensuring optimal performance.
Technicians work closely with customers to address technical issues and provide exceptional service.
The team works collaboratively, with a strong emphasis on communication and teamwork.

Work Schedule: Technicians work in 12-hour shifts, with a rotating schedule that provides two weeks of vacation after one week of work.

📝 Enhancement Note: The work environment is dynamic and fast-paced, with a focus on minimizing downtime and ensuring optimal performance. Technicians work closely with customers to address technical issues and provide exceptional service, with a strong emphasis on communication and teamwork.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Demonstrate strong technical skills in critical infrastructure maintenance and troubleshooting.
Customer Service Assessment: Showcase experience in customer service and problem-solving.
Team Fit Assessment: Demonstrate strong teamwork and communication skills, as well as a customer-focused mindset.
Final Evaluation: Provide references and complete any additional assessments as required.

Portfolio Review Tips:

Highlight strong technical skills in critical infrastructure maintenance and troubleshooting.
Showcase experience in customer service and problem-solving.
Include any relevant projects or achievements in critical operations.

Technical Challenge Preparation:

Brush up on technical skills in critical infrastructure maintenance and troubleshooting.
Familiarize yourself with the data center environment and best practices.
Prepare for customer service and problem-solving scenarios.

ATS Keywords: Critical infrastructure, data center, maintenance, troubleshooting, customer service, teamwork, problem-solving, technical skills, IT systems, Danish, English.

📝 Enhancement Note: The interview process focuses on assessing technical skills in critical infrastructure maintenance and troubleshooting, as well as customer service and teamwork. Candidates should be prepared to demonstrate strong technical skills and a customer-focused mindset.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

CTS systems
No-break units
Fire and security systems

Development & DevOps Tools:

IT systems for structuring and optimizing technical maintenance
Drift- og vedligeholdelsesprogrammer (if experienced)

📝 Enhancement Note: The technology stack for this role focuses on critical infrastructure maintenance and troubleshooting, with a strong emphasis on CTS systems, no-break units, and fire and security systems. Candidates should be familiar with IT systems for structuring and optimizing technical maintenance, as well as drift- og vedligeholdelsesprogrammer (if experienced).

👥 Team Culture & Values

Server Administrator Values:

Strong technical expertise in critical infrastructure maintenance and troubleshooting.
Customer focus and problem-solving mindset.
Excellent communication and teamwork skills.
Ability to work independently and take ownership of tasks.
Strong commitment to continuous learning and development.

Collaboration Style:

Collaborative and customer-focused, with a strong emphasis on communication and teamwork.
Regular training and development opportunities to enhance skills and knowledge.
Strong emphasis on customer satisfaction and minimal downtime.

📝 Enhancement Note: The team culture for this role is collaborative and customer-focused, with a strong emphasis on communication and teamwork. Candidates should be prepared to work closely with customers to address technical issues and provide exceptional service, with a strong commitment to continuous learning and development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Maintaining optimal performance and minimal downtime in critical infrastructure.
Troubleshooting complex technical issues and providing exceptional customer service.
Staying up-to-date with the latest technologies and best practices in critical operations.

Learning & Development Opportunities:

Enhancing technical skills and knowledge through training and development opportunities.
Gaining experience in project management and team leadership.
Developing a strong customer-focused mindset and exceptional customer service skills.

📝 Enhancement Note: This role offers significant technical challenges, with a focus on maintaining optimal performance and minimal downtime in critical infrastructure. Candidates should be prepared to troubleshoot complex technical issues and provide exceptional customer service, with a strong commitment to continuous learning and development.

💡 Interview Preparation

Technical Questions:

Technical Question 1: Describe your experience in critical infrastructure maintenance and troubleshooting. Provide specific examples of complex technical issues you've resolved and the steps you took to address them.
Technical Question 2: How do you approach customer service and problem-solving in a dynamic and fast-paced environment? Provide specific examples of challenging customer service scenarios you've faced and how you handled them.
Technical Question 3: How do you stay up-to-date with the latest technologies and best practices in critical operations? Describe any relevant training or development opportunities you've pursued.

Company & Culture Questions:

Company Question 1: What do you know about ISS and our role in the facility services industry? How do you think your skills and experience would contribute to our team's success?
Company Question 2: How do you approach teamwork and collaboration in a dynamic and fast-paced environment? Provide specific examples of how you've worked effectively with teams in the past.
Company Question 3: How do you ensure high service levels and minimal downtime in critical infrastructure? Describe any specific strategies or best practices you've implemented in the past.

Portfolio Presentation Strategy:

Highlight strong technical skills in critical infrastructure maintenance and troubleshooting.
Showcase experience in customer service and problem-solving.
Include any relevant projects or achievements in critical operations.
Tailor your presentation to the specific needs and goals of the ISS team.

📝 Enhancement Note: The interview process for this role focuses on assessing technical skills in critical infrastructure maintenance and troubleshooting, as well as customer service and teamwork. Candidates should be prepared to demonstrate strong technical skills and a customer-focused mindset, with a strong commitment to continuous learning and development.

📌 Application Steps

To apply for this Server Administrator position:

Submit Your Application: Send your CV, motivated application, and any relevant documents through the application link provided.
Prepare Your Portfolio: Highlight strong technical skills in critical infrastructure maintenance and troubleshooting, as well as experience in customer service and problem-solving. Include any relevant projects or achievements in critical operations.
Brush Up on Technical Skills: Review your technical skills in critical infrastructure maintenance and troubleshooting, as well as the data center environment and best practices.
Research the Company: Familiarize yourself with ISS and our role in the facility services industry. Understand the specific needs and goals of the ISS team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Vi søger nu en Datacenter Critical Environment Technician til vores kunde i København