Transportation Specialist - Transportation, NOC Outbound at Amazon

📍 Job Overview

Job Title: Transportation Specialist - Transportation, NOC Outbound
Company: Amazon
Location: Dalian, Liaoning, China
Job Type: On-site
Category: Logistics & Transportation
Date Posted: June 26, 2025
Experience Level: Entry-level to Associate (0-2 years)
Remote Status: On-site (with remote work for Amazon Japan)

🚀 Role Summary

Facilitate information flow between various stakeholders (carriers, vendors, internal teams) in a 24/7 operating environment.
Resolve potential issues impacting customer experience and business continuity.
Collaborate with cross-functional teams to drive business results and improve transportation processes.
Utilize data analysis and reporting skills to identify trends and make data-driven decisions.

📝 Enhancement Note: This role requires strong communication skills, adaptability to dynamic environments, and a customer-centric mindset to excel in a fast-paced, global e-commerce company.

💻 Primary Responsibilities

Stakeholder Communication: Serve as the point of contact between external customers (carriers, vendors) and internal customers (retail, finance, software support, fulfillment centers).
Data Analysis & Reporting: Pull data from various databases, perform ad-hoc reporting, and develop performance metrics to drive business results.
Process Improvement: Scope out business and functional requirements for Amazon technology teams to enhance software systems and tools used by the NOC.
Problem Solving & Escalation: Quickly understand business impact, escalate problems, and follow through on resolutions.
Time Management & Goal Tracking: Work within time constraints to meet critical business needs, measure activities, and identify areas for improvement.

📝 Enhancement Note: This role requires strong problem-solving skills, the ability to work under pressure, and a proactive approach to identifying and addressing potential issues.

🎓 Skills & Qualifications

Education: Bachelor's degree (preferred)

Experience: 0-2 years of work experience (preferred)

Required Skills:

Japanese language proficiency (N2 and above)
Excellent communication skills (verbal and written)
Advanced Excel proficiency (pivot tables, vlookups)
Technical skills: Python, Java; Web Scraping Tools (Beautiful Soup, Selenium, Scrapy); Database Management (SQL); Data Analysis Tools (Pandas, NumPy); API Integration experience
Ability to work in a team and adapt to dynamic environments
Comfortable working in a 24/7 rotational shift model (including night shifts)

Preferred Skills:

SQL basics (joins)
Logistics background and lean/six sigma training
English language proficiency

📊 Web Portfolio & Project Requirements (N/A - Not Applicable for this role)

💵 Compensation & Benefits

Salary Range: ¥250,000 - ¥350,000 per year (based on local market research and experience level)

Benefits:

Competitive benefits package (details not specified)
Opportunities for career growth and development within Amazon

Working Hours: 40 hours per week, with a 24/7 rotational shift model (including night shifts)

📝 Enhancement Note: The salary range provided is an estimate based on local market research and experience level. Actual compensation may vary based on individual qualifications and Amazon's compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and retail

Company Size: Large (over 1,000,000 employees)

Founded: 1994

Team Structure:

The NOC team is part of the centralized Network Operations Centre (NOC) organization within Amazon India.
This role is based in Dalian, China, and will work for Amazon Japan.

Development Methodology:

Amazon follows Agile methodologies for software development and continuous improvement.
The NOC team works in a dynamic, 24/7 operating environment to ensure smooth transportation operations.

Company Website: https://www.amazon.com/

📝 Enhancement Note: Amazon's company culture is known for its customer obsession, innovation, and long-term focus. The NOC team plays a critical role in ensuring Amazon's ability to serve customers on time by maintaining smooth transportation operations.

📈 Career & Growth Analysis

Web Technology Career Level: N/A - Not Applicable for this role

Reporting Structure: This role reports directly to the NOC Manager.

Technical Impact: This role has a direct impact on Amazon's ability to serve customers on time by ensuring smooth transportation operations and resolving potential issues that impact customer experience and business continuity.

Growth Opportunities:

Develop and refine problem-solving skills in a dynamic environment.
Gain experience working with cross-functional teams and collaborating with various stakeholders.
Opportunities for career growth and development within Amazon.

📝 Enhancement Note: This role provides opportunities for professional growth and development within Amazon's global e-commerce and logistics network.

🌐 Work Environment

Office Type: On-site (with remote work for Amazon Japan)

Office Location(s): Dalian, Liaoning, China

Workspace Context:

Collaborative workspace with multiple teams and stakeholders.
Access to necessary tools and resources for data analysis, reporting, and communication.

Work Schedule: 24/7 rotational shift model (including night shifts)

📝 Enhancement Note: This role requires adaptability to a dynamic, 24/7 work environment and the ability to work effectively in a team setting.

📄 Application & Technical Interview Process

Interview Process:

Phone or video screen to assess communication skills and cultural fit.
Technical assessment to evaluate data analysis, problem-solving, and Excel skills.
Final interview with the hiring manager to discuss the role, team, and company culture.

Portfolio Review Tips: N/A - Not Applicable for this role

Technical Challenge Preparation:

Brush up on data analysis and Excel skills, focusing on pivot tables and vlookups.
Familiarize yourself with Amazon's leadership principles and company culture.
Prepare for behavioral questions related to problem-solving, adaptability, and stakeholder communication.

ATS Keywords: (Not Applicable for this role)

📝 Enhancement Note: The interview process for this role focuses on assessing communication skills, problem-solving abilities, and cultural fit within Amazon's global e-commerce and logistics network.

🛠 Technology Stack & Web Infrastructure (N/A - Not Applicable for this role)

👥 Team Culture & Values

Web Development Values: N/A - Not Applicable for this role

Collaboration Style:

Collaborative and cross-functional, working with various teams and stakeholders.
Data-driven decision-making and continuous improvement.
Customer-centric approach, focusing on customer experience and business continuity.

📝 Enhancement Note: Amazon's team culture is known for its customer obsession, innovation, and long-term focus. The NOC team works collaboratively to ensure smooth transportation operations and resolve potential issues that impact customer experience and business continuity.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Resolving complex transportation issues in a dynamic, 24/7 environment.
Identifying trends in network exceptions and proposing process changes to streamline operations.
Working with multiple stakeholders and balancing their needs and priorities.

Learning & Development Opportunities:

Gain experience working in a global e-commerce and logistics company.
Develop problem-solving skills and adaptability in a dynamic environment.
Opportunities for career growth and development within Amazon.

📝 Enhancement Note: This role provides opportunities for professional growth and development within Amazon's global e-commerce and logistics network, with a focus on problem-solving, adaptability, and stakeholder communication.

💡 Interview Preparation

Technical Questions:

Data analysis and Excel questions, focusing on pivot tables and vlookups.
Scenario-based questions related to problem-solving, stakeholder communication, and adaptability in a dynamic environment.

Company & Culture Questions:

Questions related to Amazon's leadership principles and company culture.
Questions about the candidate's understanding of the role, team, and company goals.

Portfolio Presentation Strategy: N/A - Not Applicable for this role

📝 Enhancement Note: The interview process for this role focuses on assessing communication skills, problem-solving abilities, and cultural fit within Amazon's global e-commerce and logistics network. Brush up on data analysis and Excel skills, and be prepared to discuss your approach to problem-solving, stakeholder communication, and adaptability in a dynamic environment.

📌 Application Steps

To apply for this Transportation Specialist - Transportation, NOC Outbound position at Amazon:

Submit your application through the provided application link.
Prepare for the phone or video screen by practicing your communication skills and familiarizing yourself with Amazon's leadership principles and company culture.
Brush up on your data analysis and Excel skills, focusing on pivot tables and vlookups.
Research the role, team, and company to demonstrate your understanding and enthusiasm during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and assumptions based on Amazon's company culture, the role's requirements, and the web technology industry. All details should be verified directly with the hiring organization before making application decisions.

Transportation Specialist - Transportation, NOC Outbound