Transportation Specialist - Transportation, NOC Outbound

📍 Job Overview

• Job Title: Transportation Specialist - Transportation, NOC Outbound
• Company: Amazon
• Location: Shibuya, Japan
• Job Type: On-site
• Category: Operations & Logistics
• Date Posted: 2025-07-31
• Experience Level: 0-2 years
• Remote Status: On-site

🚀 Role Summary

• Facilitate information flow between internal and external stakeholders in Amazon's transportation network
• Resolve issues impacting customer experience and business continuity in real-time
• Work in a 24/7 operating environment, including night shifts
• 📝 Enhancement Note: This role requires strong communication skills and the ability to work effectively in a dynamic, fast-paced environment. Proficiency in Japanese is mandatory.

💻 Primary Responsibilities

• Communication: Liaise with external customers (carriers, vendors/suppliers) and internal customers (retail, finance, software support, fulfillment centers) to ensure smooth transportation execution
• Data Analysis: Pull data from various databases and perform ad-hoc reporting and analysis to drive business results
• Performance Metrics: Develop and understand performance metrics to monitor business results and identify trends
• Business Requirements: Scope out business and functional requirements for Amazon's technology teams to create and enhance software systems and tools used by NOC
• Problem Solving: Quickly understand business impact of trends, make decisions based on available data, and escalate problems or variances to relevant owners and teams
• Time Management: Work within time constraints to meet critical business needs and measure activities performed
• Reporting: Create narratives outlining weekly findings and variances to goals, and present these findings in review forums

🎓 Skills & Qualifications

Education: Bachelor's degree preferred

Experience: 0-2 years of work experience preferred

Required Skills:

• Excellent communication skills (verbal and written)
• Proficiency in advanced Excel (pivot tables, vlookups)
• Demonstrated ability to work in a team in a dynamic environment
• Comfortable working in a 24/7 rotational shift model (including night shifts)
• 📝 Enhancement Note: While not required, a logistics background and lean/six sigma training would be beneficial for this role.

Preferred Skills:

• SQL basics (joins preferably)
• Japanese language proficiency

📊 Web Portfolio & Project Requirements (Not Applicable)

💵 Compensation & Benefits

Salary Range: ¥2,500,000 - ¥3,500,000 per year (Based on market research and regional adjustments for Japan)

Benefits:

• Comprehensive health, dental, and vision care
• Retirement savings plan with company match
• Generous parental leave policies
• Employee discounts on Amazon products
• 📝 Enhancement Note: Amazon offers a wide range of benefits to support employees' physical, financial, and emotional well-being.

Working Hours: 40 hours per week, with a 24/7 operating environment requiring night shifts

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and technology

Company Size: Large (over 1,000,000 employees)

Founded: 1994

Team Structure:

• NOC (Network Operations Center) team, supporting multiple geographies
• Cross-functional collaboration with retail, finance, software support, and fulfillment center teams

Development Methodology:

• Agile/Scrum methodologies for software development and process improvement
• Continuous improvement and innovation focus

Company Website: https://www.amazon.com/

📈 Career & Growth Analysis

Web Technology Career Level: Not applicable (operations and logistics role)

Reporting Structure: This role reports to the NOC Manager and works closely with various internal and external stakeholders

Technical Impact: This role has a direct impact on Amazon's ability to serve customers on time by ensuring smooth transportation execution and resolving issues that impact customer experience and business continuity

Growth Opportunities:

• Career progression within Amazon's operations and logistics teams
• Opportunities to move into management or specialist roles with increased responsibility

🌐 Work Environment

Office Type: Modern, collaborative workspaces with state-of-the-art technology and amenities

Office Location(s): Shibuya, Japan

Workspace Context:

• Collaborative work environment with open-plan offices and dedicated team spaces
• Access to multiple monitors, testing devices, and development tools
• 📝 Enhancement Note: Amazon's work environment is designed to foster collaboration, innovation, and employee well-being.

Work Schedule: 24/7 operating environment with rotational shifts, including night shifts

📄 Application & Technical Interview Process

Interview Process:

1. Phone or video screen to assess communication skills and cultural fit
2. On-site interview with NOC Manager and other team members to discuss problem-solving skills, data analysis, and business acumen
3. Final interview with the hiring manager to discuss career aspirations and fit within the team

Portfolio Review Tips: Not applicable (operations and logistics role)

Technical Challenge Preparation: Not applicable (operations and logistics role)

ATS Keywords: Not applicable (operations and logistics role)

🛠 Technology Stack & Web Infrastructure (Not Applicable)

👥 Team Culture & Values

Web Development Values: Not applicable (operations and logistics role)

Collaboration Style:

• Cross-functional collaboration with various internal and external stakeholders
• Regular team meetings and huddles to discuss progress, issues, and solutions
• 📝 Enhancement Note: Amazon's culture is built on innovation, customer obsession, and long-term thinking, with a focus on hiring and developing the best talent.

⚡ Challenges & Growth Opportunities

Technical Challenges: Not applicable (operations and logistics role)

Learning & Development Opportunities:

• Amazon's internal training and development programs, including Amazon Technical Academy and Amazon Leadership Principles workshops
• Opportunities to learn from and collaborate with experienced team members
• 📝 Enhancement Note: Amazon invests heavily in employee development and growth, with a focus on building skills and advancing careers within the company.

💡 Interview Preparation

Technical Questions: Not applicable (operations and logistics role)

Company & Culture Questions:

• How do you handle working in a 24/7 operating environment with rotational shifts, including night shifts?
• Can you describe a time when you had to resolve a complex issue with multiple stakeholders involved?
• How do you approach learning new tools or technologies to improve your work?

Portfolio Presentation Strategy: Not applicable (operations and logistics role)

📌 Application Steps

To apply for this Transportation Specialist - Transportation, NOC Outbound position:

• Submit your application through the application link
• Tailor your resume to highlight relevant skills and experiences for this role
• Prepare for interviews by practicing problem-solving scenarios and brushing up on your Japanese language skills
• Research Amazon's company culture and transportation network to demonstrate your understanding and enthusiasm for the role

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations & logistics industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.