Trainee Customer Field Technician Nowra

📍 Job Overview

• Job Title: Trainee Customer Field Technician
• Company: nbn® Australia
• Location: Nowra, NSW
• Job Type: On-site
• Category: Field Technician Trainee
• Date Posted: June 11, 2025
• Experience Level: 0-2 years
• Remote Status: On-site

🚀 Role Summary

nbn® Australia is seeking to attract more women and First Nations individuals to join their ACCOM award-winning Customer Field Technician Traineeship Program. As a Trainee Customer Field Technician, you will work in the field helping to connect customers to the internet while learning and developing skills towards a Cert III in Telecommunications Technology over the 12-month traineeship.

💻 Primary Responsibilities

• Work in the field helping to connect customers to the internet
• Be employed on a permanent full-time basis with leave entitlements
• Work towards a Cert III in Telecommunications Technology over the 12-month traineeship
• Be supported by experts in the field to complete your traineeship, learning how to be a Customer Field Technician

🎓 Skills & Qualifications

Education: Not specified

Experience: Not specified

Required Skills:

• Customer Service
• Inquisitive Mind
• Eagerness to Learn
• Positive Attitude
• Driver's License

Preferred Skills: Not specified

📊 Web Portfolio & Project Requirements

Not applicable for this role.

💵 Compensation & Benefits

Salary Range: $77,330 per year (inclusive of Superannuation)

Benefits:

• Paid Parental Leave
• Inclusive Work Culture
• Training and Guidance
• Work Vehicle
• Tools and Safety Equipment

Working Hours: 40 hours per week

🎯 Team & Company Context

Company Culture: nbn® Australia is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. They have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, and are a Pride in Diversity Gold Employer for two years running.

Team Structure: Not specified

Development Methodology: Not specified

Company Website: nbn.com.au

📝 Enhancement Note: The company culture and benefits are well-documented, but the team structure and development methodology are not specified in the job description.

📈 Career & Growth Analysis

Web Technology Career Level: Trainee Customer Field Technician

Reporting Structure: Not specified

Technical Impact: Not specified

Growth Opportunities: Not specified

📝 Enhancement Note: The career level, reporting structure, technical impact, and growth opportunities are not specified in the job description.

🌐 Work Environment

Office Type: Field-based

Office Location(s): Nowra, NSW

Workspace Context: Not specified

Work Schedule: 40 hours per week

📝 Enhancement Note: The workspace context and work schedule are specified, but the office type and office location(s) are not detailed in the job description.

📄 Application & Technical Interview Process

Interview Process: Not specified

Portfolio Review Tips: Not applicable for this role.

Technical Challenge Preparation: Not specified

ATS Keywords: Not specified

📝 Enhancement Note: The interview process, portfolio review tips, technical challenge preparation, and ATS keywords are not specified in the job description.

🛠 Technology Stack & Web Infrastructure

Not specified for this role.

👥 Team Culture & Values

Web Development Values: Not specified

Collaboration Style: Not specified

📝 Enhancement Note: The web development values and collaboration style are not specified in the job description.

⚡ Challenges & Growth Opportunities

Technical Challenges: Not specified

Learning & Development Opportunities: Not specified

📝 Enhancement Note: The technical challenges and learning & development opportunities are not specified in the job description.

💡 Interview Preparation

Technical Questions: Not specified

Company & Culture Questions: Not specified

Portfolio Presentation Strategy: Not applicable for this role.

📝 Enhancement Note: The technical questions, company & culture questions, and portfolio presentation strategy are not specified in the job description.

📌 Application Steps

To apply for this Trainee Customer Field Technician position:

• Express your interest by following the links, answering a few questions, and uploading your resume.
• A friendly Talent Acquisition consultant will call you for a chat to determine how to keep in touch.

📝 Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.