Tipalti | Site Reliability Engineer (SRE) at SD Solutions

📍 Job Overview

Job Title: Site Reliability Engineer (SRE)
Company: Tipalti
Location: Tbilisi, Tbilisi, Georgia
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: June 19, 2025
Experience Level: Mid-Level (2-5 years)
Remote Status: On-site (Tbilisi, Georgia)

🚀 Role Summary

Drive incident response and foster a culture of continuous improvement in a high-traffic fintech environment.
Design, build, and improve internal tools to enhance system reliability and safety.
Lead reliability-focused practices such as SLO design, failure analysis, and incident post-mortems.
Collaborate with a global team of highly skilled SREs to protect critical systems in real-time.

📝 Enhancement Note: This role requires a strong focus on incident management, tool development, and reliability engineering, making it an excellent fit for experienced SREs looking to make a significant impact in a fast-paced fintech environment.

💻 Primary Responsibilities

Incident Response & Post-Mortem: Lead incident response efforts and drive post-mortem processes to continuously improve system reliability.
Tool Development & Automation: Design, build, and maintain internal tools and automation software to simplify production service maintenance.
Reliability Engineering: Lead reliability-focused practices such as SLO design, failure analysis, load and capacity planning, service reviews, architecture designs, and incident post-mortems.
On-Call Rotation: Participate in an on-call rotation, providing expertise and support during critical system incidents and ensuring timely resolution.

📝 Enhancement Note: This role emphasizes hands-on incident management, tool development, and reliability engineering, requiring a well-rounded SRE with strong technical skills and a proactive approach to system optimization.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: Minimum 3 years of Software Engineering experience with .Net, TypeScript, or other object-oriented languages.

Required Skills:

Proficient in .Net and TypeScript or other object-oriented languages.
Strong troubleshooting and debugging skills.
Excellent verbal and written communication skills in English.
Experience with incident response and post-mortem processes.
Knowledge of architecture and application design.

Preferred Skills:

Experience working on large-scale, high-traffic platforms.
Distributed monitoring experience with logging, metrics, and tracing using OpenTelemetry and Prometheus.
Additional scripting languages: bash, PowerShell, Python.
Previous experience working as an SRE.
Experience with working in a cloud-driven environment (AWS, GCP, Azure).

📝 Enhancement Note: While the required skills focus on software engineering and incident management, the preferred skills highlight the value of distributed monitoring, scripting, and cloud experience for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with incident response and post-mortem processes through case studies or project examples.
Showcase internal tool development and automation projects that improved system reliability and safety.
Highlight architecture design and reliability-focused projects that showcase your understanding of SLO design, failure analysis, and capacity planning.

Technical Documentation:

Provide detailed documentation of your incident response processes, including root cause analysis, remediation, and prevention strategies.
Include code comments and documentation for any internal tools or automation scripts you've developed.
Showcase your understanding of reliability engineering principles through technical blog posts, presentations, or whitepapers.

📝 Enhancement Note: As this role emphasizes incident management and tool development, focus your portfolio on projects that demonstrate your ability to drive continuous improvement and simplify system maintenance.

💵 Compensation & Benefits

Salary Range: The average salary for a Site Reliability Engineer in Tbilisi, Georgia, is approximately GEL 3,500 - 5,000 per month (USD 10,500 - 15,000 annually). This range is based on market research and industry standards for mid-level SRE roles.

Benefits:

Competitive salary and equity compensation.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company matching.
Generous PTO and holiday policy.
Employee stock purchase plan.
Professional development opportunities and training.

Working Hours: Full-time position with a standard workweek of 40 hours. Occasional overtime may be required to support on-call rotations and incident response efforts.

📝 Enhancement Note: While the salary range is based on regional market research, the benefits package is not specified in the job listing. Research similar companies and roles to provide a comprehensive benefits section.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech - Tipalti is a global payables automation platform that provides a cloud solution to scale and automate global payables operations.

Company Size: Medium-sized company with a global presence and a growing team of highly skilled SREs.

Founded: 2010 - Tipalti has raised $565M in funding and is a well-established player in the fintech industry.

Team Structure:

Global "commando" team of highly skilled SREs driving best practices and innovations for optimal system operations.
Collaborative and dynamic team environment focused on protecting critical systems in real-time.

Development Methodology:

Agile development methodologies with a focus on continuous improvement and incident response.
Regular service reviews and architecture design sessions to optimize system reliability and performance.

Company Website: https://tipalti.com/

📝 Enhancement Note: Tipalti's company culture emphasizes global collaboration, continuous improvement, and real-time system protection, making it an attractive environment for experienced SREs looking to make a significant impact.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level Site Reliability Engineer - This role involves driving incident response, designing internal tools, and leading reliability-focused practices in a high-traffic fintech environment.

Reporting Structure: This role reports directly to the Site Reliability Engineering team and collaborates with various stakeholders, including software engineers, product managers, and other SREs.

Technical Impact: As an SRE, you will have a significant impact on Tipalti's system reliability, performance, and scalability. Your work will directly influence the user experience and ensure the stability of critical systems.

Growth Opportunities:

Develop expertise in incident management, tool development, and reliability engineering.
Gain experience working in a high-traffic fintech environment and protecting critical systems in real-time.
Collaborate with a global team of highly skilled SREs and drive best practices and innovations for optimal system operations.

📝 Enhancement Note: This role offers ample opportunities for career growth and technical skill development, particularly in incident management, tool development, and reliability engineering within the fintech industry.

🌐 Work Environment

Office Type: On-site office location in Tbilisi, Georgia, with a global team of highly skilled SREs.

Office Location(s): Tbilisi, Georgia.

Workspace Context:

Collaborative workspace with a focus on real-time system protection and continuous improvement.
Access to multiple monitors, testing devices, and development tools to support incident response and tool development efforts.
Opportunities for cross-functional collaboration with software engineers, product managers, and other SREs.

Work Schedule: Full-time position with a standard workweek of 40 hours. Occasional overtime may be required to support on-call rotations and incident response efforts.

📝 Enhancement Note: While the work environment is on-site, the global nature of the team and the focus on real-time system protection offer unique collaboration opportunities and a dynamic work environment for SREs.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A brief phone call to assess your technical skills and incident management experience (30 minutes).
Technical Deep Dive: A comprehensive technical interview focused on your incident response processes, tool development, and reliability engineering expertise (60 minutes).
Cultural Fit Interview: A conversation with the team to evaluate your communication skills, cultural fit, and problem-solving abilities (30 minutes).
Final Decision: A decision will be made based on your technical skills, incident management experience, and cultural fit.

Portfolio Review Tips:

Highlight your incident response case studies, demonstrating your ability to drive continuous improvement and simplify system maintenance.
Showcase your internal tool development and automation projects, emphasizing the positive impact on system reliability and safety.
Include any architecture design or reliability-focused projects that showcase your understanding of SLO design, failure analysis, and capacity planning.

Technical Challenge Preparation:

Brush up on your incident management, tool development, and reliability engineering skills.
Familiarize yourself with Tipalti's products and services to better understand the systems you'll be protecting.
Prepare for questions related to your experience with large-scale, high-traffic platforms and distributed monitoring.

ATS Keywords: (Organized by category)

Incident Management: incident response, post-mortem, root cause analysis, remediation, prevention.
Tool Development: automation, internal tools, scripting, cloud computing, monitoring.
Reliability Engineering: SLO design, failure analysis, capacity planning, service reviews, architecture design.
Communication: collaboration, problem-solving, stakeholder management, teamwork.
Technical Skills: .Net, TypeScript, object-oriented languages, debugging, troubleshooting.

📝 Enhancement Note: The interview process focuses on assessing your technical skills, incident management experience, and cultural fit, making it essential to prepare your portfolio and interview responses accordingly.

🛠 Technology Stack & Web Infrastructure

Incident Management Tools:

Incident management platforms (e.g., PagerDuty, OpsGenie).
Collaboration tools (e.g., Slack, Microsoft Teams).
Monitoring tools (e.g., Prometheus, OpenTelemetry).

Tool Development & Automation:

Programming languages: .Net, TypeScript, other object-oriented languages.
Scripting languages: bash, PowerShell, Python.
Cloud computing platforms: AWS, GCP, Azure.

Reliability Engineering:

SLO design and implementation tools.
Failure analysis and capacity planning tools.
Architecture design and review tools.

📝 Enhancement Note: The technology stack for this role focuses on incident management, tool development, and reliability engineering tools, with an emphasis on cloud computing and collaboration platforms.

👥 Team Culture & Values

Web Development Values:

Continuous Improvement: Foster a culture of continuous improvement through incident response and post-mortem processes.
Reliability & Safety: Prioritize system reliability and safety through internal tool development and automation.
Collaboration: Collaborate with a global team of highly skilled SREs to protect critical systems in real-time.
Innovation: Drive best practices and innovations for optimal system operations.

Collaboration Style:

Incident Response: Work together to resolve critical system incidents and ensure timely resolution.
Tool Development: Collaborate on internal tool development and automation projects to simplify system maintenance.
Reliability Engineering: Lead reliability-focused practices and drive continuous improvement in system reliability and performance.

📝 Enhancement Note: Tipalti's web development values emphasize continuous improvement, reliability, collaboration, and innovation, making it an attractive environment for experienced SREs looking to make a significant impact.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Incident Response: Manage high-traffic fintech systems and resolve critical incidents in real-time.
Tool Development: Develop and maintain internal tools that enhance system reliability and safety.
Reliability Engineering: Lead reliability-focused practices and optimize system performance in a dynamic environment.

Learning & Development Opportunities:

Incident Management: Gain experience managing high-traffic fintech systems and driving continuous improvement.
Tool Development: Develop and maintain internal tools that simplify system maintenance and enhance system reliability.
Reliability Engineering: Lead reliability-focused practices and optimize system performance in a dynamic environment.

📝 Enhancement Note: This role presents unique technical challenges and growth opportunities in incident management, tool development, and reliability engineering within the high-traffic fintech environment.

💡 Interview Preparation

Technical Questions:

Incident Management: Describe your experience with incident response and post-mortem processes. Walk us through a case study demonstrating your ability to drive continuous improvement and simplify system maintenance.
Tool Development: Explain your approach to internal tool development and automation. Provide examples of tools you've developed to enhance system reliability and safety.
Reliability Engineering: Discuss your experience with SLO design, failure analysis, and capacity planning. Describe a project where you optimized system performance and reliability.

Company & Culture Questions:

Incident Management: How do you approach incident response and post-mortem processes? Can you provide an example of a time when you drove continuous improvement in system reliability?
Tool Development: What is your experience with internal tool development and automation? How have you used tools to enhance system reliability and safety in the past?
Reliability Engineering: How do you approach reliability-focused practices such as SLO design, failure analysis, and capacity planning? Can you describe a project where you optimized system performance and reliability?

Portfolio Presentation Strategy:

Incident Management: Highlight your incident response case studies, demonstrating your ability to drive continuous improvement and simplify system maintenance.
Tool Development: Showcase your internal tool development and automation projects, emphasizing the positive impact on system reliability and safety.
Reliability Engineering: Include any architecture design or reliability-focused projects that showcase your understanding of SLO design, failure analysis, and capacity planning.

📝 Enhancement Note: The interview preparation focuses on assessing your technical skills, incident management experience, and cultural fit, making it essential to prepare your portfolio and interview responses accordingly.

📌 Application Steps

To apply for this Site Reliability Engineer (SRE) position at Tipalti:

Customize your resume and portfolio to highlight your incident management, tool development, and reliability engineering skills and experiences.
Tailor your application materials to demonstrate your understanding of Tipalti's products, services, and company culture.
Prepare for technical interviews by brushing up on your incident management, tool development, and reliability engineering skills, and familiarizing yourself with Tipalti's technology stack.
Research Tipalti's company culture and values to ensure a strong cultural fit and alignment with your personal goals and career aspirations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Tipalti | Site Reliability Engineer (SRE)