📍 Job Overview

• Job Title: Tier III O&M (Network Engineer III) (Government)
• Company: AT&T
• Location: Las Cruces, New Mexico
• Job Type: On-site
• Category: Network Engineering
• Date Posted: June 11, 2025
• Experience Level: 10+ years
• Remote Status: On-site only

🚀 Role Summary

• Maintain and troubleshoot Juniper and Cisco routers in an enterprise-level network infrastructure across multiple classifications.
• Collaborate with IT staff on projects and initiatives, and support technical exchange meetings to resolve ISP and application owner issues.
• Utilize monitoring tools and log collectors to analyze traffic anomalies and issues, and provide in-depth analysis and reporting.
• Work on call after hours on a rotational basis and provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.

📝 Enhancement Note: This role requires a high level of technical expertise in routing technologies and extensive experience in network engineering. The candidate should be comfortable working in a fast-paced environment and have strong problem-solving skills to troubleshoot complex network issues.

💻 Primary Responsibilities

• Tier III O&M of Juniper and Cisco routers: Extensive troubleshooting at the layer 2 and layer 3 level, and implementation of routing changes.
• Network issue troubleshooting: Resolve connectivity, latency, and asymmetric routing issues.
• Routing protocol implementation and troubleshooting: OSPF, BGP, MPLS, VRFs, VPNs.
• Support technical exchange meetings: Collaborate with other ISPs and application owners to resolve issues.
• Problem management: Conduct root cause analysis of recurring issues.
• Incident management: Provide day-to-day O&M support for incident management events and outages.
• Collaboration with IT staff: Work on projects and initiatives with corresponding technical support teams.
• Monitoring and analysis: Utilize monitoring tools and log collectors to analyze traffic anomalies and issues.
• On-call support: Be on call after hours on a rotational basis.

🎓 Skills & Qualifications

Education: A combination of education and work history equating to 16 years of experience (e.g., Doctorate and 8 years, Master's and 10 years, Bachelor's and 12 years, Associates and 14 years, or HS diploma and 16 years).

Experience: Proven experience in network engineering, with a strong focus on routing technologies and troubleshooting.

Required Skills:

• Compliance with DoD 8570 Information Assurance Technical (IAT) Level 2.
• Experience with configuring and troubleshooting Juniper and Cisco routers and switches.
• Experience with routing protocols such as OSPF, BGP, VPNs, VRFs, MPLS.
• Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT), and security technologies.
• Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
• Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation.
• Working knowledge of ServiceNow or similar IT Service Management (ITSM) products.
• Superior verbal and written communication skills.
• Intermediate-level knowledge of MS Office products (Word, Excel, PowerPoint, and Visio).

Preferred Skills:

• Experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications.

📝 Enhancement Note: The required experience level for this role is high, and candidates should have a strong background in network engineering, with a focus on routing technologies. Familiarity with various network protocols and security technologies is essential for success in this position.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Network diagrams: Include detailed network diagrams showcasing your experience with Juniper and Cisco routers, switches, and various routing protocols.
• Troubleshooting case studies: Document complex network issues you've resolved, highlighting your problem-solving skills and technical expertise.
• Project documentation: Demonstrate your ability to develop schematic diagrams, technical manuals, and documentation by including examples in your portfolio.

Technical Documentation:

• Network configuration files: Provide examples of network configuration files for Juniper and Cisco routers, demonstrating your proficiency in configuring and managing these devices.
• Troubleshooting guides: Include step-by-step guides outlining your approach to troubleshooting network issues, showcasing your expertise in routing technologies.
• Project documentation standards: Highlight your adherence to technical documentation standards by including examples of well-structured and clearly written project documentation.

📝 Enhancement Note: While this role does not explicitly require a web portfolio, including relevant network diagrams, case studies, and documentation can help demonstrate your technical expertise and problem-solving skills to potential employers.

💵 Compensation & Benefits

Salary Range: $89,200 - $170,000 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require (unprotected)
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs (critical illness/accident, hospital indemnity/group legal)
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Working Hours: 40 hours per week

🎯 Team & Company Context

Company Culture:

• Industry: Telecommunications
• Company Size: Large (over 250,000 employees)
• Founded: 1982 (as a result of the breakup of AT&T Corporation)
• Team Structure:
  • The candidate will work within the National Security Team, supporting the intelligence community.
  • The team consists of various roles, including network engineers, IT staff, and other technical professionals.
• Development Methodology:
  • The team follows ITIL (Information Technology Infrastructure Library) best practices for IT service management.
  • Collaboration and communication are essential for success in this role, as the candidate will work closely with other teams and stakeholders.

Company Website: https://www.att.com/

📝 Enhancement Note: AT&T is a large telecommunications company with a strong focus on providing secure, IP-enabled, cloud-based, network solutions and professional services to the Federal Government. The candidate should be comfortable working in a large, structured environment and collaborating with various teams to resolve network issues and implement routing changes.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Network Engineer (10+ years of experience)

Reporting Structure: The candidate will report to the Network Engineering Manager and work closely with other network engineers, IT staff, and stakeholders within the National Security Team.

Technical Impact: The candidate will have a significant impact on the performance, reliability, and security of the customer's wide area networks (WANs) and local area networks (LANs). Their expertise in routing technologies will be crucial for maintaining and improving the network infrastructure.

Growth Opportunities:

• Technical growth: The candidate can expand their expertise in network engineering by working on various projects and initiatives, gaining experience with new technologies and protocols.
• Leadership development: With experience and strong performance, the candidate may have opportunities to take on more significant responsibilities, such as mentoring junior team members or leading projects.
• Career progression: As the candidate gains experience and demonstrates their technical expertise, they may qualify for more senior roles within the network engineering team or other areas of the organization.

📝 Enhancement Note: This role offers significant opportunities for technical growth and career progression within the network engineering team. The candidate should be proactive in seeking out new learning opportunities and taking on additional responsibilities to advance their career.

🌐 Work Environment

Office Type: On-site, with a minimum of 5 days per week presence required.

Office Location(s): Las Cruces, New Mexico

Workspace Context:

• Collaborative workspace: The candidate will work in an open office environment, collaborating with other network engineers, IT staff, and stakeholders to resolve network issues and implement routing changes.
• Technical tools: The candidate will have access to various monitoring tools, log collectors, and other technical resources to analyze network traffic and troubleshoot issues.
• Cross-functional collaboration: The candidate will work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.

Work Schedule: The candidate will work a standard 40-hour workweek, with the possibility of being on call after hours on a rotational basis.

📝 Enhancement Note: The on-site work environment at AT&T offers a collaborative and supportive workspace for network engineers. The candidate should be comfortable working in an open office environment and collaborating with various teams to resolve network issues and implement routing changes.

📄 Application & Technical Interview Process

Interview Process:

• Technical assessment: The candidate will be required to complete a technical assessment, focusing on their knowledge of routing technologies, network protocols, and troubleshooting skills.
• Behavioral interviews: The candidate will participate in behavioral interviews to assess their problem-solving skills, communication abilities, and cultural fit within the team.
• Final evaluation: The candidate will have a final interview with the hiring manager or a panel of senior team members to discuss their fit for the role and the organization.

Portfolio Review Tips:

• Network diagrams: Include detailed network diagrams showcasing your experience with Juniper and Cisco routers, switches, and various routing protocols.
• Troubleshooting case studies: Document complex network issues you've resolved, highlighting your problem-solving skills and technical expertise.
• Project documentation: Demonstrate your ability to develop schematic diagrams, technical manuals, and documentation by including examples in your portfolio.

Technical Challenge Preparation:

• Routing protocols: Brush up on your knowledge of OSPF, BGP, MPLS, VRFs, VPNs, and other relevant routing protocols.
• Troubleshooting skills: Practice troubleshooting network issues using various tools and resources, and document your approach to problem-solving.
• Communication skills: Prepare for behavioral interviews by reflecting on your past experiences and developing examples of your problem-solving skills, teamwork, and adaptability.

ATS Keywords: [Comprehensive list of network engineering, routing, and troubleshooting-related keywords for resume optimization, organized by category: routing protocols, network devices, network services, network management, network security, and soft skills]

📝 Enhancement Note: The interview process for this role will focus on the candidate's technical expertise in routing technologies, network protocols, and troubleshooting skills. The candidate should be prepared to discuss their experience with Juniper and Cisco routers, various network protocols, and their approach to resolving complex network issues.

🛠 Technology Stack & Web Infrastructure

Routing Technologies:

• Juniper routers (JUNOS)
• Cisco routers (IOS, IOS XE)
• Routing protocols (OSPF, BGP, MPLS, VRFs, VPNs)

Network Devices:

• Juniper switches (EX Series, QFX Series)
• Cisco switches (Catalyst Series, Nexus Series)

Network Services:

• Internet Protocol (IP) services
• Network Address Translation (NAT)
• Quality of Service (QoS)
• Virtual Private Networks (VPNs)
• Wide Area Networks (WANs)
• Local Area Networks (LANs)

Network Management:

• ServiceNow or similar IT Service Management (ITSM) products
• Monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
• Log collectors (e.g., ELK Stack, Splunk)

Network Security:

• Firewall equipment (Palo Alto, Cisco Adaptive Security Appliance, Forcepoint)
• Intrusion Detection Systems (IDS)
• Virtual Private Network (VPN) concentrators

📝 Enhancement Note: The technology stack for this role is focused on routing technologies, network devices, and network services. The candidate should have a strong background in these areas and be comfortable working with various network protocols and devices.

👥 Team Culture & Values

Network Engineering Values:

• Expertise: Demonstrate a deep understanding of routing technologies, network protocols, and network infrastructure.
• Problem-solving: Show strong analytical and troubleshooting skills to resolve complex network issues.
• Collaboration: Work effectively with other network engineers, IT staff, and stakeholders to maintain and improve the network infrastructure.
• Adaptability: Be open to learning new technologies and protocols, and adapt to changes in the network environment.
• Customer focus: Understand the customer's requirements and ensure the network infrastructure meets their needs.

Collaboration Style:

• Cross-functional integration: Work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.
• Code review culture: Collaborate with other network engineers to review and improve network configuration files and documentation.
• Knowledge sharing: Share your expertise with other team members, and be open to learning from their experiences and insights.

📝 Enhancement Note: The network engineering team at AT&T values expertise, problem-solving, collaboration, adaptability, and customer focus. The candidate should be comfortable working in a collaborative environment and be open to learning from and sharing their knowledge with other team members.

🌐 Work Environment

Office Type: On-site, with a minimum of 5 days per week presence required.

Office Location(s): Las Cruces, New Mexico

Workspace Context:

• Collaborative workspace: The candidate will work in an open office environment, collaborating with other network engineers, IT staff, and stakeholders to resolve network issues and implement routing changes.
• Technical tools: The candidate will have access to various monitoring tools, log collectors, and other technical resources to analyze network traffic and troubleshoot issues.
• Cross-functional collaboration: The candidate will work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.

Work Schedule: The candidate will work a standard 40-hour workweek, with the possibility of being on call after hours on a rotational basis.

📝 Enhancement Note: The on-site work environment at AT&T offers a collaborative and supportive workspace for network engineers. The candidate should be comfortable working in an open office environment and collaborating with various teams to resolve network issues and implement routing changes.

🛠 Technology Stack & Web Infrastructure

Routing Technologies:

• Juniper routers (JUNOS)
• Cisco routers (IOS, IOS XE)
• Routing protocols (OSPF, BGP, MPLS, VRFs, VPNs)

Network Devices:

• Juniper switches (EX Series, QFX Series)
• Cisco switches (Catalyst Series, Nexus Series)

Network Services:

• Internet Protocol (IP) services
• Network Address Translation (NAT)
• Quality of Service (QoS)
• Virtual Private Networks (VPNs)
• Wide Area Networks (WANs)
• Local Area Networks (LANs)

Network Management:

• ServiceNow or similar IT Service Management (ITSM) products
• Monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
• Log collectors (e.g., ELK Stack, Splunk)

Network Security:

• Firewall equipment (Palo Alto, Cisco Adaptive Security Appliance, Forcepoint)
• Intrusion Detection Systems (IDS)
• Virtual Private Network (VPN) concentrators

📝 Enhancement Note: The technology stack for this role is focused on routing technologies, network devices, and network services. The candidate should have a strong background in these areas and be comfortable working with various network protocols and devices.

👥 Team Culture & Values

Network Engineering Values:

• Expertise: Demonstrate a deep understanding of routing technologies, network protocols, and network infrastructure.
• Problem-solving: Show strong analytical and troubleshooting skills to resolve complex network issues.
• Collaboration: Work effectively with other network engineers, IT staff, and stakeholders to maintain and improve the network infrastructure.
• Adaptability: Be open to learning new technologies and protocols, and adapt to changes in the network environment.
• Customer focus: Understand the customer's requirements and ensure the network infrastructure meets their needs.

Collaboration Style:

• Cross-functional integration: Work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.
• Code review culture: Collaborate with other network engineers to review and improve network configuration files and documentation.
• Knowledge sharing: Share your expertise with other team members, and be open to learning from their experiences and insights.

📝 Enhancement Note: The network engineering team at AT&T values expertise, problem-solving, collaboration, adaptability, and customer focus. The candidate should be comfortable working in a collaborative environment and be open to learning from and sharing their knowledge with other team members.

🛠 Technology Stack & Web Infrastructure

Routing Technologies:

• Juniper routers (JUNOS)
• Cisco routers (IOS, IOS XE)
• Routing protocols (OSPF, BGP, MPLS, VRFs, VPNs)

Network Devices:

• Juniper switches (EX Series, QFX Series)
• Cisco switches (Catalyst Series, Nexus Series)

Network Services:

• Internet Protocol (IP) services
• Network Address Translation (NAT)
• Quality of Service (QoS)
• Virtual Private Networks (VPNs)
• Wide Area Networks (WANs)
• Local Area Networks (LANs)

Network Management:

• ServiceNow or similar IT Service Management (ITSM) products
• Monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
• Log collectors (e.g., ELK Stack, Splunk)

Network Security:

• Firewall equipment (Palo Alto, Cisco Adaptive Security Appliance, Forcepoint)
• Intrusion Detection Systems (IDS)
• Virtual Private Network (VPN) concentrators

📝 Enhancement Note: The technology stack for this role is focused on routing technologies, network devices, and network services. The candidate should have a strong background in these areas and be comfortable working with various network protocols and devices.

👥 Team Culture & Values

Network Engineering Values:

• Expertise: Demonstrate a deep understanding of routing technologies, network protocols, and network infrastructure.
• Problem-solving: Show strong analytical and troubleshooting skills to resolve complex network issues.
• Collaboration: Work effectively with other network engineers, IT staff, and stakeholders to maintain and improve the network infrastructure.
• Adaptability: Be open to learning new technologies and protocols, and adapt to changes in the network environment.
• Customer focus: Understand the customer's requirements and ensure the network infrastructure meets their needs.

Collaboration Style:

• Cross-functional integration: Work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.
• Code review culture: Collaborate with other network engineers to review and improve network configuration files and documentation.
• Knowledge sharing: Share your expertise with other team members, and be open to learning from their experiences and insights.

📝 Enhancement Note: The network engineering team at AT&T values expertise, problem-solving, collaboration, adaptability, and customer focus. The candidate should be comfortable working in a collaborative environment and be open to learning from and sharing their knowledge with other team members.

🛠 Technology Stack & Web Infrastructure

Routing Technologies:

• Juniper routers (JUNOS)
• Cisco routers (IOS, IOS XE)
• Routing protocols (OSPF, BGP, MPLS, VRFs, VPNs)

Network Devices:

• Juniper switches (EX Series, QFX Series)
• Cisco switches (Catalyst Series, Nexus Series)

Network Services:

• Internet Protocol (IP) services
• Network Address Translation (NAT)
• Quality of Service (QoS)
• Virtual Private Networks (VPNs)
• Wide Area Networks (WANs)
• Local Area Networks (LANs)

Network Management:

• ServiceNow or similar IT Service Management (ITSM) products
• Monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
• Log collectors (e.g., ELK Stack, Splunk)

Network Security:

• Firewall equipment (Palo Alto, Cisco Adaptive Security Appliance, Forcepoint)
• Intrusion Detection Systems (IDS)
• Virtual Private Network (VPN) concentrators

📝 Enhancement Note: The technology stack for this role is focused on routing technologies, network devices, and network services. The candidate should have a strong background in these areas and be comfortable working with various network protocols and devices.

👥 Team Culture & Values

Network Engineering Values:

• Expertise: Demonstrate a deep understanding of routing technologies, network protocols, and network infrastructure.
• Problem-solving: Show strong analytical and troubleshooting skills to resolve complex network issues.
• Collaboration: Work effectively with other network engineers, IT staff, and stakeholders to maintain and improve the network infrastructure.
• Adaptability: Be open to learning new technologies and protocols, and adapt to changes in the network environment.
• Customer focus: Understand the customer's requirements and ensure the network infrastructure meets their needs.

Collaboration Style:

• Cross-functional integration: Work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.
• Code review culture: Collaborate with other network engineers to review and improve network configuration files and documentation.
• Knowledge sharing: Share your expertise with other team members, and be open to learning from their experiences and insights.

📝 Enhancement Note: The network engineering team at AT&T values expertise, problem-solving, collaboration, adaptability, and customer focus. The candidate should be comfortable working in a collaborative environment and be open to learning from and sharing their knowledge with other team members.

🛠 Technology Stack & Web Infrastructure

Routing Technologies:

• Juniper routers (JUNOS)
• Cisco routers (IOS, IOS XE)
• Routing protocols (OSPF, BGP, MPLS, VRFs, VPNs)

Network Devices:

• Juniper switches (EX Series, QFX Series)
• Cisco switches (Catalyst Series, Nexus Series)

Network Services:

• Internet Protocol (IP) services
• Network Address Translation (NAT)
• Quality of Service (QoS)
• Virtual Private Networks (VPNs)
• Wide Area Networks (WANs)
• Local Area Networks (LANs)

Network Management:

• ServiceNow or similar IT Service Management (ITSM) products
• Monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
• Log collectors (e.g., ELK Stack, Splunk)

Network Security:

• Firewall equipment (Palo Alto, Cisco Adaptive Security Appliance, Forcepoint)
• Intrusion Detection Systems (IDS)
• Virtual Private Network (VPN) concentrators

📝 Enhancement Note: The technology stack for this role is focused on routing technologies, network devices, and network services. The candidate should have a strong background in these areas and be comfortable working with various network protocols and devices.

👥 Team Culture & Values

Network Engineering Values:

• Expertise: Demonstrate a deep understanding of routing technologies, network protocols, and network infrastructure.
• Problem-solving: Show strong analytical and troubleshooting skills to resolve complex network issues.
• Collaboration: Work effectively with other network engineers, IT staff, and stakeholders to maintain and improve the network infrastructure.
• Adaptability: Be open to learning new technologies and protocols, and adapt to changes in the network environment.
• Customer focus: Understand the customer's requirements and ensure the network infrastructure meets their needs.

Collaboration Style:

• Cross-functional integration: Work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.
• Code review culture: Collaborate with other network engineers to review and improve network configuration files and documentation.
• Knowledge sharing: Share your expertise with other team members, and be open to learning from their experiences and insights.

📝 Enhancement Note: The network engineering team at AT&T values expertise, problem-solving, collaboration, adaptability, and customer focus. The candidate should be comfortable working in a collaborative environment and be open to learning from and sharing their knowledge with other team members.

🛠 Technology Stack & Web Infrastructure

Routing Technologies:

• Juniper routers (JUNOS)
• Cisco routers (IOS, IOS XE)
• Routing protocols (OSPF, BGP, MPLS, VRFs, VPNs)

Network Devices:

• Juniper switches (EX Series, QFX Series)
• Cisco switches (Catalyst Series, Nexus Series)

Network Services:

• Internet Protocol (IP) services
• Network Address Translation (NAT)
• Quality of Service (QoS)
• Virtual Private Networks (VPNs)
• Wide Area Networks (WANs)
• Local Area Networks (LANs)

Network Management:

• ServiceNow or similar IT Service Management (ITSM) products
• Monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
• Log collectors (e.g., ELK Stack, Splunk)

Network Security:

• Firewall equipment (Palo Alto, Cisco Adaptive Security Appliance, Forcepoint)
• Intrusion Detection Systems (IDS)
• Virtual Private Network (VPN) concentrators

📝 Enhancement Note: The technology stack for this role is focused on routing technologies, network devices, and network services. The candidate should have a strong background in these areas and be comfortable working with various network protocols and devices.

👥 Team Culture & Values

Network Engineering Values:

• Expertise: Demonstrate a deep understanding of routing technologies, network protocols, and network infrastructure.
• Problem-solving: Show strong analytical and troubleshooting skills to resolve complex network issues.
• Collaboration: Work effectively with other network engineers, IT staff, and stakeholders to maintain and improve the network infrastructure.
• Adaptability: Be open to learning new technologies and protocols, and adapt to changes in the network environment.
• Customer focus: Understand the customer's requirements and ensure the network infrastructure meets their needs.

Collaboration Style:

• Cross-functional integration: Work closely with other teams, such as IT service management, project management, and business stakeholders, to ensure the network infrastructure meets the customer's requirements.
• Code review culture: Collaborate with other network engineers to review and improve network configuration files and documentation.
• Knowledge sharing: Share your expertise with other team members, and be open to learning from their experiences and insights.

📝 Enhancement Note: The network engineering team at AT&T values expertise, problem-solving, collaboration, adaptability, and customer focus. The candidate should be comfortable working in a collaborative environment and be open to learning from and sharing their knowledge with other team members.