📍 Job Overview

• Job Title: Tier 3 NOC Engineer
• Company: Comcast
• Location: Philippines - Pasig City, Ortigas Center Glas Tower, Philippines
• Job Type: Full-Time
• Category: Network Engineering & Infrastructure
• Date Posted: June 20, 2025
• Experience Level: 5-10 years
• Remote Status: On-site

🚀 Role Summary

• Key Responsibilities: Manage and improve Comcast's Regional Area Networks (RAN) in a 24/7 environment, resolve escalated system issues, and contribute to complex outage restoration.
• Key Technologies: Network engineering, systems management, traffic engineering, and vendor management.
• 📝 Enhancement Note: This role requires a strong background in network engineering and experience working with multiple systems within a large-scale network environment.

💻 Primary Responsibilities

• 🌟 System Management & Improvement: Develop solutions for complex network engineering problems, set new policies, and create systems engineering documentation.
• 🌟 Network Planning & Deployment: Plan, deploy, test, and evaluate Comcast's network, products, and services, including CRAN, CMTS, and IP, Voice, Data, Commercial, Systems, and Video platforms.
• 🌟 Traffic Engineering: Analyze traffic engineering data to forecast network capacity requirements and configure routing to efficiently distribute customer traffic.
• 🌟 Vendor Management: Work with and manage external vendors, third parties, and associated agencies to address issues across the infrastructure.
• 🌟 Training & Documentation: Provide technical training to technicians and other operations/engineering groups and produce accurate documentation regarding detailed network designs and associated processes.
• 🌟 Collaboration & Project Management: Collaborate and lead projects that involve supporting all Comcast products and services across the Regional Networks.
• 🌟 Financial Awareness: Understand the financial impact of decisions and allocate resources/budgets accordingly.
• 🌟 Availability & Flexibility: Be available to assist as needed after hours and weekends in the event of catastrophic outages.

🎓 Skills & Qualifications

Education: Bachelor's Degree in a relevant field (e.g., Computer Science, Engineering, or a related discipline). While possessing the stated degree is preferred, Comcast may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Experience: 7-10 years of relevant work experience in network engineering, systems management, or a related field.

Required Skills:

• Network engineering and systems management
• Traffic engineering and analytical skills
• Collaboration and project management
• Problem-solving and vendor management
• Technical training and documentation
• Financial awareness and resource allocation
• Availability and flexibility for on-call rotations

Preferred Skills:

• Experience with Comcast's Regional Area Networks (RAN) and associated systems
• Familiarity with Comcast's products and services (e.g., Xfinity, Comcast Business)
• Knowledge of network standards and best practices
• Strong communication and teamwork skills

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of network engineering principles and hands-on experience with relevant technologies.
• Showcase your ability to manage and improve complex network systems, resolve issues, and contribute to outage restoration.
• Highlight your experience with traffic engineering, capacity planning, and routing configuration.
• Include examples of technical documentation, training materials, or other relevant artifacts that showcase your communication and collaboration skills.

Technical Documentation:

• Document your approach to network planning, deployment, and management, including any relevant standards or best practices you follow.
• Describe your experience with vendor management and collaboration, including any successful projects or initiatives you've led.
• Explain your process for analyzing traffic engineering data and forecasting network capacity requirements.

💵 Compensation & Benefits

Salary Range: The salary range for this position is PHP 1,200,000 - PHP 1,800,000 per year (approximately USD 22,000 - USD 33,000 per year, based on current exchange rates). This range is inclusive of base salary and may include other forms of compensation such as bonuses, stock options, and other incentives.

Benefits:

• Comprehensive medical, dental, and vision coverage for employees and their families
• Retirement savings plan with company match
• Tuition assistance and professional development opportunities
• Employee discounts on Comcast products and services
• Paid time off, including vacation, sick leave, and holidays
• Employee assistance program and wellness resources

Working Hours: This role requires a flexible schedule, including availability to assist with on-call rotations and outage restoration efforts. The typical workweek is 40 hours, with additional hours as needed to address network issues and maintain system availability.

🎯 Team & Company Context

Company Culture: Comcast is a Fortune 50 company that brings together the best in media and technology. They drive innovation to create the world's best entertainment and online experiences. Comcast values teamwork, innovation, and a customer-focused approach to business.

Team Structure:

• The Network Operations Center (NOC) team is responsible for managing and maintaining Comcast's network infrastructure, including the Regional Area Networks (RAN).
• The team consists of network engineers, systems administrators, and other technical professionals who work together to ensure high system availability and optimal performance.
• The NOC team collaborates with various internal teams, such as product development, IT, and customer support, to address network-related issues and improve overall system performance.

Development Methodology: Comcast follows a structured approach to network management and improvement, with a focus on continuous monitoring, optimization, and innovation. The NOC team uses various tools and technologies to monitor network performance, identify potential issues, and implement proactive measures to prevent outages and ensure high system availability.

Company Website: Comcast Careers

📝 Enhancement Note: Comcast is a large, complex organization with a diverse range of products and services. The NOC team plays a critical role in ensuring the reliability and performance of Comcast's network infrastructure, which is essential for delivering high-quality customer experiences across all Comcast platforms.

📈 Career & Growth Analysis

Network Engineering Career Level: This role is at the senior level within the network engineering career path. It requires a strong background in network engineering and experience working with multiple systems within a large-scale network environment.

Reporting Structure: The Tier 3 NOC Engineer reports directly to the Manager of Network Operations and collaborates with various internal teams, such as product development, IT, and customer support, to address network-related issues and improve overall system performance.

Technical Impact: The Tier 3 NOC Engineer has a significant impact on Comcast's network infrastructure and customer experience. They are responsible for managing and improving the Regional Area Networks (RAN) and contributing to complex outage restoration efforts, which directly affects the availability and performance of Comcast's products and services.

Growth Opportunities:

• Senior Network Engineer: With additional experience and a proven track record of success, the Tier 3 NOC Engineer can advance to a senior network engineering role, where they would have more responsibility for leading projects, mentoring junior engineers, and driving strategic initiatives.
• Network Architecture & Design: A strong background in network engineering and experience working with multiple systems can lead to a role in network architecture and design, where the engineer would be responsible for designing and implementing large-scale network solutions.
• Technical Leadership: As the Tier 3 NOC Engineer gains experience and demonstrates strong leadership skills, they may have the opportunity to move into a technical leadership role, where they would be responsible for managing teams, driving strategic initiatives, and representing Comcast at industry events and conferences.

🌐 Work Environment

Office Type: Comcast's Ortigas Center Glas Tower office is a modern, collaborative workspace designed to foster innovation and teamwork. The office features open workspaces, conference rooms, and breakout areas for employees to use.

Office Location(s): Philippines - Pasig City, Ortigas Center Glas Tower

Workspace Context:

• 💻 Workstation: Comcast provides modern workstations with multiple monitors, high-performance computers, and other relevant tools to support network engineering tasks.
• 🤝 Collaboration: The office encourages collaboration and teamwork, with open workspaces and dedicated meeting areas for team discussions and brainstorming sessions.
• 🌐 Network Access: Comcast's network engineers have access to the company's network infrastructure, allowing them to monitor system performance, identify issues, and implement proactive measures to ensure high system availability.

Work Schedule: The typical workweek is 40 hours, with additional hours as needed to address network issues and maintain system availability. The role requires a flexible schedule, including availability to assist with on-call rotations and outage restoration efforts.

📝 Enhancement Note: Comcast's Ortigas Center Glas Tower office is designed to support a collaborative and innovative work environment, with modern workstations, open workspaces, and dedicated meeting areas for team discussions and brainstorming sessions.

📄 Application & Technical Interview Process

Interview Process:

1. Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
2. Phone Screen: Participate in a phone screen with a member of the Comcast recruitment team to discuss your background, experience, and career goals.
3. Technical Interview: Attend a technical interview with a panel of Comcast network engineers. Be prepared to discuss your experience with network engineering, systems management, traffic engineering, and vendor management. You may also be asked to complete a hands-on exercise or case study to demonstrate your technical skills.
4. Final Interview: Meet with the hiring manager and other members of the Comcast team to discuss your fit within the organization, your long-term career goals, and any other relevant topics.

Portfolio Review Tips:

• Highlight your experience with network engineering, systems management, traffic engineering, and vendor management.
• Include examples of technical documentation, training materials, or other relevant artifacts that showcase your communication and collaboration skills.
• Demonstrate your ability to manage and improve complex network systems, resolve issues, and contribute to outage restoration.

Technical Challenge Preparation:

• Brush up on your network engineering fundamentals, including routing protocols, switching, and traffic management.
• Familiarize yourself with Comcast's products and services, as well as the company's network infrastructure and architecture.
• Prepare for hands-on exercises or case studies that may be included in the technical interview process.

ATS Keywords: Network Engineering, Systems Management, Traffic Engineering, Vendor Management, Network Operations Center (NOC), Regional Area Networks (RAN), Comcast, Xfinity, Comcast Business, Network Infrastructure, Network Performance, Outage Restoration, Network Planning, Network Deployment, Network Documentation, Network Training, Network Collaboration, Network Problem Solving, Network Optimization, Network Capacity Planning, Network Routing, Network Standards, Network Best Practices, Network Engineering Tools, Network Monitoring, Network Troubleshooting, Network Design, Network Architecture, Network Leadership, Network Management, Network Security, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance, Network Compliance