Tier 1 Data Center Technician (Active Secret Clearance)

Seneca Holdings
Full_time

📍 Job Overview

  • Job Title: Tier 1 Data Center Technician (Active Secret Clearance)
  • Company: Great Hill Solutions, LLC (Seneca Holdings)
  • Location: Beltsville, MD (Onsite)
  • Job Type: On-site
  • Category: Server Administration & Infrastructure
  • Date Posted: June 30, 2025

🚀 Role Summary

  • Responsibilities:

    • Monitor and maintain server environment for a Federal Government agency
    • Troubleshoot server problems and collaborate with Systems Administrators
    • Communicate with stakeholders to provide updates and resolve issues
    • Perform server reboots, including physical servers and virtual servers using VMware vSphere client
    • Ping, test, and open problem outages for resolution
    • Escort and monitor un-cleared workers on-site to maintain security protocols
    • Observe data center conditions and respond to situational issues
    • Move data center equipment and assist with device and cable installation and removal

  • Qualifications:

    • Active Secret clearance
    • Ability to stand prolonged periods and lift up to 50 lbs
    • A degree in IT or 1-3 years of relevant experience supporting enterprise infrastructure, data centers, or similar help desk experience
    • Experience with IT Service Management (ITSM) tools or ticketing systems, including ServiceNow
    • Knowledge of Microsoft 365 suite such as Outlook, SharePoint, Word, Excel
    • Ability to perform quality work within deadlines with or without direct supervision
    • Strong attention to detail and professional interaction with employees, customers, and suppliers
    • Effective teamwork skills and willingness to learn and adapt to new technologies
    • Knowledge of VMware vSphere is a plus

💻 Primary Responsibilities

  • 🔹 Monitor and Maintain Server Environment:

    • Ensure the availability and reliability of critical systems for a Federal Government agency
    • Collaborate with Systems Administrators to troubleshoot server problems and document changes, issues, and problems related to server maintenance

  • 🔹 Troubleshoot Server Problems:

    • Diagnose and resolve standard and non-standard operating problems using standard and non-standard operating rules, procedures, and diagnostic techniques

  • 🔹 Communicate with Stakeholders:

    • Provide updates on system status and collaborate with stakeholders to resolve issues

  • 🔹 Perform Server Reboots:

    • Reboot physical servers and utilize VMware vSphere client for virtual server reboots

  • 🔹 Ping, Test, and Open Problem Outages:

    • Manually ping, test, and open problem outages for the resolution of server-related issues

  • 🔹 Escort and Monitor Un-cleared Workers:

    • Escort and monitor un-cleared workers on-site to maintain security protocols

  • 🔹 Observe Data Center Conditions:

    • Respond to situational issues, including setting up emergency cooling fans when necessary

  • 🔹 Move Data Center Equipment:

    • Move data center equipment within the data center and assist with device and cable installation and removal

🎓 Skills & Qualifications

  • Education: A degree in IT or relevant experience in enterprise infrastructure, data centers, or similar help desk experience

  • Experience: 1-3 years of relevant experience

  • Required Skills:

    • Active Secret clearance
    • Ability to stand prolonged periods and lift up to 50 lbs
    • Experience with IT Service Management (ITSM) tools or ticketing systems, including ServiceNow
    • Knowledge of Microsoft 365 suite such as Outlook, SharePoint, Word, Excel
    • Strong attention to detail and professional interaction with employees, customers, and suppliers
    • Effective teamwork skills and willingness to learn and adapt to new technologies
    • Knowledge of VMware vSphere is a plus

  • Preferred Skills:

    • Experience with VMware vSphere

📊 Web Portfolio & Project Requirements

  • Portfolio Essentials:

    • Specific portfolio requirements tailored to the server administration role with a focus on data center experience and infrastructure management

  • Technical Documentation:

    • Code quality, commenting, and documentation standards
    • Version control, deployment processes, and server configuration
    • Testing methodologies, performance metrics, and optimization techniques

💵 Compensation & Benefits

  • Salary Range: $45,000 - $60,000 per year (based on experience and regional adjustments)

    • Estimated based on market research for similar roles in the region

  • Benefits:

    • Medical, dental, and vision insurance
    • Life and disability insurance
    • Voluntary benefit programs (critical illness, hospital, and accident insurance)
    • Health savings and flexible spending accounts
    • Retirement 401K plan with company match
    • Competitive health and welfare benefits back to Seneca Nation members

  • Working Hours: 40 hours per week with flexible scheduling for maintenance and project deadlines

📈 Company & Culture

  • Industry: Federal government contracting business with a focus on mission-critical needs of federal civilian, defense, and intelligence community customers

  • Company Size: Multiple subsidiaries participating in the Small Business Administration 8(a) program

  • Founded: 1993

  • Team Structure:

    • Collaborative work environment with a focus on cross-functional integration between developers, designers, and stakeholders
    • Code review culture and peer programming practices
    • Knowledge sharing, technical mentoring, and continuous learning opportunities

  • Development Methodology:

    • Agile/Scrum methodologies and sprint planning for web projects
    • Code review, testing, and quality assurance practices
    • Deployment strategies, CI/CD pipelines, and server management

  • Company Website: Seneca Holdings

📈 Career & Growth Analysis

  • Web Technology Career Level: Entry-level to mid-level server administration role with opportunities for growth in technical leadership and architecture decision-making

  • Reporting Structure: Reports directly to the Data Center Manager or a similar role within the organization

  • Technical Impact: Ensures the availability and reliability of critical systems for a Federal Government agency, with a focus on data center infrastructure and server management

  • Growth Opportunities:

    • Technical leadership potential with team management and architecture decision-making
    • Opportunities for skill development in emerging technologies and infrastructure management
    • Potential for career progression into senior server administration or data center management roles

🌐 Work Environment

  • Office Type: On-site data center environment with a focus on collaborative workspaces and cross-functional team interaction

  • Office Location: Beltsville, MD, with accessibility information for data center professionals

  • Workspace Context:

    • Collaborative data center workspace with multiple monitors and testing devices available
    • Access to relevant tools, software, and documentation for server management and infrastructure maintenance
    • Opportunities for knowledge sharing, technical mentoring, and continuous learning

  • Work Schedule: Flexible work schedule with on-call rotations and maintenance windows for server management and infrastructure maintenance

📄 Application & Technical Interview Process

  • Interview Process:

    • Technical preparation recommendations and coding/configuration assessment focus
    • Web architecture expectations and system design discussion
    • Collaboration with Systems Administrators and cultural fit assessment

  • Portfolio Review Tips:

    • Specific tactical advice for server administration portfolio curation and live demo presentation
    • Project case study structure with user experience and technical implementation focus
    • Code quality demonstration and responsive design standards for server administration roles

  • Technical Challenge Preparation:

    • Typical server administration exercise format and expectations
    • Time management and solution architecture for server challenges
    • Communication and technical explanation articulation for server concepts

  • ATS Keywords:

    • Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, server technologies, databases, tools, methodologies, soft skills, industry terms

📌 Application Steps

To apply for this server administration position:

  1. Submit your application through the application link
  2. Prepare your resume with a focus on relevant server administration experience and technical skills
  3. Tailor your portfolio to highlight data center experience and infrastructure management projects
  4. Prepare for technical interviews with a focus on server administration fundamentals and architecture decision-making
  5. Research the company and its federal government contracting business to demonstrate your understanding of the role and industry context

Application Requirements

Candidates must have an active Secret clearance and either a degree in IT or 1-3 years of relevant experience. Strong attention to detail, effective teamwork skills, and the ability to learn new technologies are essential.