📍 Job Overview

Job Title: Telco Cloud Service Reliability Engineer
Company: Telenet
Location: Mechelen, Belgium
Job Type: Full time
Category: DevOps Engineer, System Administrator, Web Infrastructure
Date Posted: 2025-07-10
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

📝 Enhancement Note: This role focuses on ensuring the reliability and stability of Telenet's telco cloud platforms, with a strong emphasis on automation, capacity, and monitoring tools. The ideal candidate will have experience with virtualization, Kubernetes, and CI/CD pipelines, as well as strong communication and problem-solving skills.

💻 Primary Responsibilities

Collaborate with the team on defining and reviewing telco cloud strategies, designs, and roadmaps
Participate in agile ceremonies for Telco Cloud SRE
Assist in the implementation of business projects
Identify and implement telco cloud reliability services
Deliver managed telco cloud services to application implementation teams
Perform CICD pipeline skeletons and integrate standard changes
Document and transfer required knowledge to other operational teams
Define and track processes, standards, and best practices for optimal use of telco cloud infrastructure
Work on-call within the Telco Cloud Service Reliability Engineering group
Resolve L2/L3 incidents and issues on the platform
Provide on-demand incident input to L2/L3 application teams

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, IT, or a related field is preferred. Relevant work experience may be considered in lieu of a degree.

Experience: 2-3 years of experience with virtualization and Kubernetes platform services is required. Experience in an agile environment and tooling (Jira, Confluence) is a plus.

Required Skills:

Experience supporting a virtualization platform with vCloud Director and/or NSX(-T) (VMWare)
Experience supporting a Kubernetes platform and running applications in a cloud-native setup (GDC-V)
CI/CD (GitLab CI) with automated QA, SAST, SCA, and deploy stages
Knowledge of networks (VPC, Routing, Dedicated Interconnect, ALB, NLB, DNS, …)
Running containers (Docker, K8S, OpenShift, AKS, EKS, Helm, …)
Python, Kopf, YAML, …
Monitoring (vROPS, Prometheus, ELK, …)
Use of centralized authentication and federation (Kerberos, SAML, GCP Secrets)
Knowledge of Linux environments

Preferred Skills:

Experience with Terraform, GCP Config Sync, GitOps, Ansible, or other infrastructure as code and configuration management tools
Familiarity with 5G big data lake and future AI operations

📝 Enhancement Note: While not explicitly stated, having experience with telco-specific cloud services or a background in telecommunications would be beneficial but not required for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with virtualization and Kubernetes platform services through live projects or case studies
Showcase your CI/CD pipeline experience with automated QA, SAST, SCA, and deploy stages
Highlight your network and container management skills through relevant projects
Display your monitoring and centralized authentication experience through live demos or project documentation

Technical Documentation:

Provide detailed documentation of your past projects, highlighting your role, the technologies used, and the outcomes achieved
Include any relevant certifications or training courses that demonstrate your expertise in virtualization, Kubernetes, or CI/CD pipelines

💵 Compensation & Benefits

Salary Range: €35,000 - €50,000 per year (based on market research for similar roles in Belgium)

Benefits:

Meal Vouchers
Hospitalization Insurance
Working From Home
Company Car
Discounts On Telenet Products
Cell Phone

Working Hours: 40 hours per week, with the possibility of working on-call and implementing planned changes outside of office hours

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications

Company Size: Medium (5,000 - 10,000 employees)

Founded: 1999

Team Structure:

The Telco Cloud team is part of Telenet's IT department and consists of multiple tribes and teams delivering telco cloud foundation and standard services
The team manages multiple customers, each with unique needs and deadlines, helping them adopt telco cloud services in their current projects

Development Methodology:

Agile/Scrum methodologies with sprint planning for telco cloud projects
Code review, testing, and quality assurance practices
Deployment strategies, CI/CD pipelines, and server management

Company Website: https://www.telenet.be/

📝 Enhancement Note: Telenet places a strong emphasis on innovation, customer satisfaction, and continuous improvement. The company values a collaborative and dynamic work environment, with a focus on empowering employees to grow both personally and professionally.

📈 Career & Growth Analysis

Web Technology Career Level: Junior Service Reliability Engineer - This role focuses on ensuring the reliability and stability of telco cloud platforms, with a strong emphasis on automation, capacity, and monitoring tools. The ideal candidate will have experience with virtualization, Kubernetes, and CI/CD pipelines, as well as strong communication and problem-solving skills.

Reporting Structure: This role reports directly to the Telco Cloud team lead and works closely with multiple tribes and teams to deliver telco cloud foundation and standard services.

Technical Impact: As a Junior Service Reliability Engineer, you will have a direct impact on the reliability and stability of Telenet's telco cloud platforms. Your work will ensure that the platforms can support the company's growing customer base and enable the adoption of telco cloud services in current projects.

Growth Opportunities:

Technical Skill Development: Telenet offers extensive learning opportunities and encourages employees to develop their expertise in emerging technologies, such as 5G big data lake and future AI operations.
Technical Leadership: As you gain experience and demonstrate your expertise, you may have the opportunity to take on more complex projects and mentor junior team members.
Career Progression: With experience and proven success in the Junior Service Reliability Engineer role, you may be able to transition into more senior roles within the Telco Cloud team or explore other opportunities within Telenet's IT department.

📝 Enhancement Note: Telenet values internal mobility and encourages employees to explore different roles and career paths within the company. This can provide opportunities for growth and development in various aspects of the business.

🌐 Work Environment

Office Type: Telenet's offices are modern, collaborative workspaces designed to foster innovation and creativity. The company encourages a flexible work environment, with a focus on maintaining a healthy work-life balance.

Office Location(s): Mechelen, Belgium

Workspace Context:

Collaborative web development environment with multiple monitors and testing devices available
Cross-functional collaboration opportunities with designers, marketers, and other teams within Telenet's IT department
Flexible work arrangements, including working from home and on-call support for telco cloud platforms

Work Schedule: 40 hours per week, with the possibility of working on-call and implementing planned changes outside of office hours

📝 Enhancement Note: Telenet's work environment is designed to be flexible and adaptable, with a focus on empowering employees to balance their personal and professional lives.

📄 Application & Technical Interview Process

Interview Process:

Technical Screening: A phone or video screen to assess your technical skills and experience with virtualization, Kubernetes, and CI/CD pipelines.
Technical Deep Dive: A hands-on technical assessment or case study to evaluate your problem-solving skills and ability to work with telco cloud services.
Behavioral Interview: A conversation-focused interview to understand your communication, collaboration, and problem-solving skills, as well as your cultural fit with Telenet.
Final Interview: A meeting with the hiring manager or team lead to discuss your career goals, expectations, and any remaining questions about the role or company.

Portfolio Review Tips:

Highlight your experience with virtualization, Kubernetes, and CI/CD pipelines through live projects or case studies
Demonstrate your problem-solving skills and ability to work with telco cloud services through technical challenges or real-world examples
Showcase your communication and collaboration skills through presentations or group exercises

Technical Challenge Preparation:

Brush up on your virtualization, Kubernetes, and CI/CD pipeline skills, with a focus on telco-specific cloud services
Familiarize yourself with Telenet's products and services, as well as the company's mission and values
Prepare for behavioral interview questions that focus on your communication, collaboration, and problem-solving skills

ATS Keywords: (Organized by category)

Programming Languages: Python, YAML, Kopf
Web Frameworks: N/A
Server Technologies: vCloud Director, NSX(-T), Kubernetes, Docker, K8S, OpenShift, AKS, EKS, Helm
Databases: N/A
Tools: GitLab CI, Jira, Confluence, vROPS, Prometheus, ELK, Terraform, GCP Config Sync, GitOps, Ansible, . ..
Methodologies: Agile, Scrum, CI/CD, Infrastructure as Code, Configuration Management
Soft Skills: Assertive, clear communication, adaptability, language (English, Dutch)
Industry Terms: Telco cloud, virtualization, Kubernetes, CI/CD, on-call, incident resolution, platform support

📝 Enhancement Note: When preparing for your application and interview, focus on demonstrating your technical expertise and problem-solving skills, as well as your ability to work collaboratively in a dynamic and innovative work environment.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A

Backend & Server Technologies:

vCloud Director
NSX(-T)
Kubernetes
Docker
K8S
OpenShift
AKS
EKS
Helm

Development & DevOps Tools:

GitLab CI
Jira
Confluence
vROPS
Prometheus
ELK
Terraform
GCP Config Sync
GitOps
Ansible
. ..

📝 Enhancement Note: Familiarize yourself with Telenet's technology stack and be prepared to discuss your experience with these tools and technologies during the interview process.

👥 Team Culture & Values

Web Development Values:

Innovation: Telenet values innovation and encourages employees to explore new technologies and approaches to problem-solving
Customer Focus: The company prioritizes customer satisfaction and ensures that its products and services meet the needs of its customers
Collaboration: Telenet fosters a collaborative work environment, with a focus on cross-functional teamwork and knowledge sharing
Continuous Improvement: The company emphasizes continuous learning and improvement, with a focus on staying up-to-date with the latest technologies and industry best practices

Collaboration Style:

Cross-functional integration between developers, designers, and stakeholders
Code review culture and peer programming practices
Knowledge sharing, technical mentoring, and continuous learning

📝 Enhancement Note: Telenet's culture is built on a foundation of innovation, customer focus, collaboration, and continuous improvement. The company values employees who are proactive, creative, and committed to delivering high-quality products and services.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Ensuring the reliability and stability of Telenet's telco cloud platforms in a dynamic and evolving environment
Working with multiple teams and customers, each with unique needs and deadlines
Implementing telco cloud reliability services and delivering managed telco cloud services to application implementation teams
Resolving L2/L3 incidents and issues on the platform and providing on-demand incident input to L2/L3 application teams

Learning & Development Opportunities:

Technical Skill Development: Telenet offers extensive learning opportunities and encourages employees to develop their expertise in emerging technologies, such as 5G big data lake and future AI operations.
Conference Attendance: Telenet supports employee attendance at industry conferences and events, providing opportunities for networking and professional development.
Technical Mentorship: The company encourages knowledge sharing and technical mentoring, with experienced team members providing guidance and support to junior employees.

📝 Enhancement Note: Telenet's technical challenges and growth opportunities are driven by the company's commitment to innovation, customer focus, and continuous improvement. Employees are encouraged to take on new challenges and develop their skills to support the company's mission and goals.

💡 Interview Preparation

Technical Questions:

Virtualization & Kubernetes: Describe your experience with virtualization and Kubernetes platform services. How have you used these technologies to support telco cloud services in the past?
CI/CD Pipelines: Walk us through your experience with CI/CD pipelines. How have you used automated QA, SAST, SCA, and deploy stages to ensure the quality and reliability of telco cloud services?
Networking & Containers: Explain your knowledge of networks and containers. How have you used these technologies to support telco cloud services in the past?

Company & Culture Questions:

Telenet's Products & Services: How familiar are you with Telenet's products and services? How do you see yourself contributing to their development and improvement?
Telenet's Values: How do Telenet's values of innovation, customer focus, collaboration, and continuous improvement resonate with you? Can you provide an example of how you have demonstrated these values in your past experiences?
Work-Life Balance: Telenet offers flexible work arrangements, including working from home and on-call support for telco cloud platforms. How do you approach maintaining a healthy work-life balance in a role that may require on-call support?

Portfolio Presentation Strategy:

Live Projects & Case Studies: Highlight your experience with virtualization, Kubernetes, and CI/CD pipelines through live projects or case studies. Be prepared to discuss your role, the technologies used, and the outcomes achieved.
Technical Challenges: Demonstrate your problem-solving skills and ability to work with telco cloud services through technical challenges or real-world examples. Be prepared to explain your approach and the results you achieved.
Communication & Collaboration: Showcase your communication and collaboration skills through presentations or group exercises. Be prepared to discuss your approach to working with multiple teams and customers, each with unique needs and deadlines.

📝 Enhancement Note: When preparing for your interview, focus on demonstrating your technical expertise and problem-solving skills, as well as your ability to work collaboratively in a dynamic and innovative work environment. Be prepared to discuss your experience with Telenet's technology stack and the company's values and culture.

📌 Application Steps

To apply for this Telco Cloud Service Reliability Engineer position:

Submit your application through the application link provided on the Telenet careers website.
Customize your resume to highlight your experience with virtualization, Kubernetes, and CI/CD pipelines, as well as your relevant soft skills and cultural fit with Telenet.
Prepare for the technical screening by brushing up on your virtualization, Kubernetes, and CI/CD pipeline skills, with a focus on telco-specific cloud services.
Research Telenet's products, services, and culture to demonstrate your understanding of the company and your commitment to its mission and values.
Prepare for the behavioral interview by reflecting on your communication, collaboration, and problem-solving skills, as well as your cultural fit with Telenet.
Practice your portfolio presentation by highlighting your experience with virtualization, Kubernetes, and CI/CD pipelines through live projects or case studies, as well as your problem-solving skills and ability to work with telco cloud services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and telco cloud industry-standard assumptions. All details should be verified directly with Telenet's hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Telco Cloud-Specific Focus:

Tailor every section specifically to telco cloud service reliability engineering roles, with a strong emphasis on virtualization, Kubernetes, and CI/CD pipelines
Include telco-specific cloud services, networking, and container management practices
Emphasize telco cloud reliability, performance engineering, and user experience considerations
Address telco cloud team dynamics, cross-functional collaboration with designers and marketers, and telco-specific project management methodologies
Focus on telco cloud career progression, emerging technology adoption, and technical specialization

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information
Only include Enhancement Notes when making significant inferences about telco cloud services, virtualization, Kubernetes, or CI/CD pipelines
Be comprehensive but concise, prioritizing actionable information over descriptive text
Strategically distribute telco cloud and server administration-related keywords throughout all sections naturally
Provide realistic salary ranges based on location, experience level, and telco cloud specialization

Industry Expertise:

Include specific telco cloud technologies, frameworks, server platforms, and infrastructure tools relevant to the role
Address telco cloud career progression paths and technical leadership opportunities in telco cloud teams
Provide tactical advice for telco cloud portfolio development, live demonstrations, and project case studies
Include telco cloud-specific interview preparation and coding challenge guidance
Emphasize telco cloud reliability, performance optimization, accessibility standards, and user experience principles

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout
Use telco cloud and server administration industry terminology appropriately and accurately
Include comprehensive benefits and growth opportunities relevant to telco cloud technology professionals
Provide actionable insights that give telco cloud service reliability engineering candidates a competitive advantage
Focus on telco cloud team culture, cross-functional collaboration, and user impact measurement

Telco Cloud Focus & Portfolio Emphasis:

Emphasize telco cloud best practices, virtualization principles, and performance optimization
Include specific portfolio requirements tailored to the telco cloud discipline and role level
Address telco cloud network management, container orchestration, and user experience design principles
Focus on problem-solving methods, performance optimization, and scalable telco cloud architecture
Include technical presentation skills and stakeholder communication for telco cloud projects

Avoid:

Generic business jargon not relevant to telco cloud service reliability engineering roles
Placeholder text or incomplete sections
Repetitive content across different sections
Non-telco cloud terminology unless relevant to the specific role
Marketing language unrelated to telco cloud services, virtualization, or user experience

Generate comprehensive, telco cloud-focused content that serves as a valuable resource for telco cloud service reliability engineering candidates seeking their next opportunity and preparing for technical interviews in the telco cloud industry.

Telco Cloud Service Reliability Engineer