📍 Job Overview

Job Title: Technology Engineer (Java, Tomcat, IIS, SSL/TLS)
Company: Amdocs
Location: Guadalajara, Jalisco, Mexico
Job Type: Full-Time, Hybrid
Category: DevOps Engineer / System Administrator
Date Posted: June 25, 2025
Experience Level: Mid-Senior Level (5-6 years)

🚀 Role Summary

Design, implement, and maintain software products and provide technical support in production and testing environments.
Configure and manage third-party software such as Java, Tomcat, IIS, Websphere, Weblogic, Apache, OpenShift, and Kafka.
Collaborate with development and architecture teams to build and integrate software components.
Ensure technical accountability for work products and provide technical support during solution design for new requirements.
Actively seek innovation and continuous improvement in assigned tasks.

📝 Enhancement Note: This role requires a strong background in middleware components and a broad understanding of various software products and technologies to thrive in a dynamic, multinational environment.

💻 Primary Responsibilities

Software Configuration & Management:
- Design, install, implement, configure, and maintain software products.
- Support multiple customers during the project lifecycle with ongoing matrix and complicated team/task management.
Technical Support & Troubleshooting:
- Provide technical support for production and testing environments.
- Assume technical accountability for specific work products within an application.
- Collaborate with development and architecture teams to resolve technical issues.
Innovation & Improvement:
- Actively look for innovation and continuous improvement in assigned tasks.
- Contribute to the end-to-end management of testing engagements, including professional, financial, and HR aspects.

📝 Enhancement Note: This role requires strong problem-solving skills, adaptability, and the ability to work effectively in a matrix environment to manage multiple projects and customers successfully.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: 5-6 years of experience as an Infrastructure Engineer in middleware components.

Required Skills:

Proficiency in Java, Tomcat, IIS, SSL/TLS, Websphere, Weblogic, Apache, OpenShift, and Kafka.
Strong SQL and Shell Scripting skills.
Experience with automation tools such as Ansible, GitHub, Jenkins, BitBucket, Nexus, and SonarQube.
Knowledge of ESB/OSB, IBM DataPower, IBM API Connect, and Service Virtualization, CA.
Familiarity with Hadoop Kafka, OpenStack, and various databases such as Postgres, MongoDB, Cassandra, and Liquidbase.

Preferred Skills:

Knowledge of HPD AppDynamics, Splunk, or Dynatrace.
Experience with Python, Couchbase, or other relevant technologies.

📝 Enhancement Note: Candidates with a strong foundation in middleware components and a diverse skill set in various technologies will be well-suited for this role. Experience in a multinational environment is a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in configuring and managing middleware components such as Java, Tomcat, IIS, Websphere, Weblogic, Apache, OpenShift, and Kafka.
Showcase projects that highlight your problem-solving skills, technical accountability, and collaboration with development and architecture teams.
Include examples of your work that showcase your ability to actively seek innovation and continuous improvement.

Technical Documentation:

Provide documentation for your projects, highlighting your understanding of software products, technical support, and troubleshooting processes.
Include examples of your code quality, commenting, and documentation standards.
Demonstrate your experience with version control, deployment processes, and server configuration.

📝 Enhancement Note: A strong portfolio will showcase your technical skills, problem-solving abilities, and collaboration experience, making you a competitive candidate for this role.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Guadalajara, Mexico is MXN 120,000 - 160,000 per month, based on market research and industry standards for mid-senior level DevOps Engineer / System Administrator roles.

Benefits:

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Sick Time
Parental Leave

Working Hours: Full-time, with a hybrid work arrangement (on-site and remote work).

📝 Enhancement Note: The estimated salary range is inclusive of regional adjustments and considers the experience level and location of the role. Benefits are comprehensive and competitive for the industry.

🎯 Team & Company Context

Company Culture:

Industry: Amdocs is a global leader in the telecommunications industry, providing software and services to enable digitalization, automation, and innovation for communication and media providers worldwide.
Company Size: Amdocs is a large, multinational organization with a global presence, employing over 25,000 professionals in more than 85 countries.
Founded: Amdocs was founded in 1982 and has since grown to become a market-leading provider of software and services for the telecommunications industry.

Team Structure:

The Technology Engineer will work in a matrix environment, collaborating with multiple teams and customers throughout the project lifecycle.
The role will report directly to the manager and work closely with development, architecture, and other technical teams to ensure technical accountability and successful project delivery.

Development Methodology:

Amdocs follows Agile methodologies for software development, with a focus on iterative development, continuous improvement, and customer collaboration.
The Technology Engineer will be expected to participate in Agile ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to ensure project success.

Company Website: Amdocs

📝 Enhancement Note: Amdocs' large, multinational environment offers ample opportunities for professional growth and collaboration with diverse teams. The company's commitment to innovation and continuous improvement creates an ideal setting for a Technology Engineer to thrive.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior Level (5-10 years of experience)

The Technology Engineer role at Amdocs is well-suited for professionals with 5-10 years of experience in middleware components, software products, and technical support.
This role offers the opportunity to work on large-scale projects, collaborate with multiple teams, and gain exposure to various technologies and industries.

Reporting Structure: The Technology Engineer will report directly to the manager and work closely with development, architecture, and other technical teams.

Technical Impact: The Technology Engineer will have a significant impact on software product configuration, maintenance, and technical support, ensuring the smooth operation of Amdocs' software products and services.

Growth Opportunities:

Technical Growth: Amdocs offers opportunities for continuous learning and skill development, with exposure to emerging technologies and industry trends.
Leadership Development: With experience and proven performance, the Technology Engineer may have the opportunity to transition into a technical leadership role, overseeing teams and driving technical strategy.
Career Progression: Amdocs' global presence and diverse business units provide ample opportunities for career progression, with potential roles in various departments and locations.

📝 Enhancement Note: The Technology Engineer role at Amdocs presents a unique opportunity for mid-senior level professionals to grow technically, collaborate with diverse teams, and make a significant impact on the company's software products and services.

🌐 Work Environment

Office Type: Amdocs operates a hybrid work environment, combining on-site and remote work to foster collaboration and flexibility.

Office Location(s): Guadalajara, Jalisco, Mexico

Workspace Context:

Collaboration: The hybrid work environment encourages collaboration and knowledge sharing between team members, fostering a culture of continuous learning and improvement.
Tools & Resources: Amdocs provides access to state-of-the-art development tools, multiple monitors, and testing devices to ensure high-quality software products and services.
Team Interaction: The Technology Engineer will work closely with development, architecture, and other technical teams to ensure technical accountability and successful project delivery.

Work Schedule: Full-time, with a hybrid work arrangement (on-site and remote work).

📝 Enhancement Note: Amdocs' hybrid work environment offers the best of both worlds, enabling collaboration and knowledge sharing while providing the flexibility to work remotely when needed.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Candidates will be evaluated on their technical skills, problem-solving abilities, and understanding of middleware components and software products.
Behavioral Interview: The interview will focus on the candidate's ability to work effectively in a matrix environment, collaborate with multiple teams, and manage multiple projects and customers.
Final Evaluation: The final evaluation will consider the candidate's technical skills, cultural fit, and potential for growth within the organization.

Portfolio Review Tips:

Highlight your experience with middleware components, software products, and technical support.
Include examples of your work that demonstrate your problem-solving skills, technical accountability, and collaboration with development and architecture teams.
Showcase your ability to actively seek innovation and continuous improvement in your projects.

Technical Challenge Preparation:

Brush up on your knowledge of middleware components, software products, and technical support processes.
Familiarize yourself with Amdocs' products and services, and be prepared to discuss how your skills and experience align with the role's requirements.
Practice your problem-solving skills and be ready to discuss your approach to technical challenges and troubleshooting.

ATS Keywords: (Organized by category)

Programming Languages: Java, Shell Scripting, Python
Web Frameworks & Technologies: Tomcat, IIS, Websphere, Weblogic, Apache, OpenShift, Kafka
Server Technologies: Hadoop, OpenStack, SonarQube, Jfrog, OpenShift/Kubernetes
Databases: SQL, Postgres, MongoDB, Cassandra, Liquidbase, Couchbase
Tools: Ansible, GitHub, Jenkins, BitBucket, Nexus, IBM DataPower, IBM API Connect, Service Virtualization, CA, HPD AppDynamics, Splunk, Dynatrace
Methodologies: Agile, Scrum, Continuous Integration, Continuous Deployment
Soft Skills: Problem-solving, Collaboration, Adaptability, Innovation, Technical Accountability
Industry Terms: Middleware, Software Products, Technical Support, Infrastructure, DevOps

📝 Enhancement Note: Tailor your resume and application materials to highlight the relevant keywords and skills required for the Technology Engineer role at Amdocs.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: (Not applicable for this role)

Backend & Server Technologies:

Java
Tomcat
IIS
Websphere
Weblogic
Apache
OpenShift
Kafka

Development & DevOps Tools:

Ansible
GitHub
Jenkins
BitBucket
Nexus
SonarQube
Jfrog
OpenShift/Kubernetes

📝 Enhancement Note: The Technology Engineer role at Amdocs requires a strong background in middleware components and various software products and technologies. Familiarity with the listed technologies is essential for success in this role.

👥 Team Culture & Values

Web Development Values:

Innovation: Amdocs encourages continuous learning and innovation, fostering a culture of improvement and adaptation.
Collaboration: The hybrid work environment promotes collaboration and knowledge sharing between team members, fostering a culture of mutual support and growth.
Technical Excellence: Amdocs is committed to delivering high-quality software products and services, with a focus on technical accountability and continuous improvement.
Customer Focus: Amdocs prioritizes understanding and addressing customer needs, ensuring that its software products and services meet the highest standards of quality and performance.

Collaboration Style:

Cross-Functional Integration: The Technology Engineer will work closely with development, architecture, and other technical teams to ensure technical accountability and successful project delivery.
Code Review Culture: Amdocs fosters a culture of code review and peer programming, promoting knowledge sharing and continuous learning.
Knowledge Sharing: Amdocs encourages team members to share their expertise and learn from one another, creating a collaborative and supportive work environment.

📝 Enhancement Note: Amdocs' culture emphasizes innovation, collaboration, technical excellence, and customer focus, providing an ideal environment for a Technology Engineer to grow and thrive.

🌐 Challenges & Growth Opportunities

Technical Challenges:

Middleware Component Management: Configure and manage middleware components such as Java, Tomcat, IIS, Websphere, Weblogic, Apache, OpenShift, and Kafka in various environments.
Software Product Configuration & Maintenance: Design, install, implement, configure, and maintain software products, ensuring technical accountability and high-quality standards.
Technical Troubleshooting: Diagnose and resolve technical issues in production and testing environments, collaborating with development and architecture teams to ensure successful project delivery.
Emerging Technologies: Stay up-to-date with emerging technologies and industry trends, and adapt your skills and knowledge to meet the evolving needs of the business.

Learning & Development Opportunities:

Technical Skill Development: Amdocs offers opportunities for continuous learning and skill development, with exposure to emerging technologies and industry trends.
Conference Attendance & Certification: Amdocs supports employee participation in relevant conferences, workshops, and certification programs to enhance their skills and knowledge.
Technical Mentorship & Leadership Development: With experience and proven performance, the Technology Engineer may have the opportunity to transition into a technical leadership role, overseeing teams and driving technical strategy.

📝 Enhancement Note: The Technology Engineer role at Amdocs presents a unique opportunity for mid-senior level professionals to grow technically, collaborate with diverse teams, and make a significant impact on the company's software products and services.

💡 Interview Preparation

Technical Questions:

Middleware Component Configuration: Describe your experience configuring and managing middleware components such as Java, Tomcat, IIS, Websphere, Weblogic, Apache, OpenShift, and Kafka in various environments.
Software Product Configuration & Maintenance: Walkthrough your experience designing, installing, implementing, configuring, and maintaining software products, ensuring technical accountability and high-quality standards.
Technical Troubleshooting: Discuss your approach to diagnosing and resolving technical issues in production and testing environments, collaborating with development and architecture teams to ensure successful project delivery.

Company & Culture Questions:

Matrix Environment Collaboration: Explain your experience working in a matrix environment, collaborating with multiple teams, and managing multiple projects and customers successfully.
Agile Methodologies: Describe your understanding of Agile methodologies, such as Scrum, and how you have applied them in previous roles.
Customer Focus: Discuss your approach to understanding and addressing customer needs, ensuring that software products and services meet the highest standards of quality and performance.

Portfolio Presentation Strategy:

Middleware Component Demonstration: Showcase your experience configuring and managing middleware components in various environments, highlighting your technical skills and problem-solving abilities.
Software Product Demonstration: Present examples of your work in designing, installing, implementing, configuring, and maintaining software products, demonstrating your technical accountability and commitment to high-quality standards.
Technical Troubleshooting Demonstration: Walkthrough your approach to diagnosing and resolving technical issues in production and testing environments, collaborating with development and architecture teams to ensure successful project delivery.

📝 Enhancement Note: Prepare for the interview by brushing up on your knowledge of middleware components, software products, and technical support processes. Familiarize yourself with Amdocs' products and services, and be ready to discuss your skills and experience in the context of the role's requirements.

📌 Application Steps

To apply for the Technology Engineer (Java, Tomcat, IIS, SSL/TLS) position at Amdocs:

Customize Your Resume: Tailor your resume to highlight the required skills and experience for the Technology Engineer role at Amdocs, using the provided ATS keywords as a guide.
Update Your Portfolio: Ensure your portfolio showcases your experience with middleware components, software products, and technical support, demonstrating your problem-solving skills, technical accountability, and collaboration with development and architecture teams.
Prepare for the Technical Interview: Brush up on your knowledge of middleware components, software products, and technical support processes. Familiarize yourself with Amdocs' products and services, and be ready to discuss your skills and experience in the context of the role's requirements.
Research Amdocs: Learn about Amdocs' products, services, and company culture to ensure a strong fit and demonstrate your enthusiasm for the role during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Technology Engineer (Java, Tomcat, IIS, SSL/TLS)