📍 Job Overview

Job Title: Technisch Network Engineer
Company: KPN
Location: Ede, Gelderland, Netherlands
Job Type: Full-time (Voltijds)
Category: Network Engineering
Date Posted: 2025-07-31

🚀 Role Summary

As a Technisch Network Engineer at KPN, you will play a crucial role in supporting and maintaining the network infrastructure that serves over a million business users.
You will work closely with technical partners, internal stakeholders, and external suppliers to ensure the smooth operation and continuous improvement of KPN's network services.
This role offers a unique opportunity to work in a dynamic environment, collaborate with a dedicated team, and make a significant impact on KPN's business operations.

📝 Enhancement Note: KPN is a leading telecommunications company in the Netherlands, providing a wide range of services to both consumers and businesses. As a Technisch Network Engineer, you will be at the forefront of ensuring that these services run smoothly and efficiently, contributing to KPN's overall success.

💻 Primary Responsibilities

Operational Tasks: Handle tickets and calls, guide customer escalations, and advise on technical solutions to resolve complex network and security issues.
Tactical Tasks: Contribute to the organization of KPN's future network, identify technical process improvements, and provide tailored network solutions to business clients.
Team Collaboration: Work closely with other technical specialists and stakeholders to ensure the team's success and deliver high-quality results.

📝 Enhancement Note: Your role will involve a mix of operational and tactical tasks, requiring strong problem-solving skills, adaptability, and a customer-focused mindset. You will need to balance short-term issue resolution with long-term strategic planning to drive continuous improvement.

🎓 Skills & Qualifications

Education: Higher professional education (HBO) work and thinking level.

Experience: Relevant experience in network engineering or a related field.

Required Skills:

Strong problem-solving skills and analytical mindset.
Excellent communication skills, both written and verbal.
Proactive attitude and stress resilience.
Relevant certifications such as CCNA, NSE4, or similar.
Affinity for knowledge sharing and collaboration in multidisciplinary teams.
Experience with LEAN Operations and/or ITIL methodologies (nice to have).

Preferred Skills:

Familiarity with the telecommunications industry and its trends.
Experience working in a large, complex network environment.
Knowledge of multiple network protocols and technologies.

📝 Enhancement Note: While relevant certifications and experience are essential, KPN values a proactive attitude, strong communication skills, and a customer-focused mindset. These qualities will enable you to thrive in this dynamic role and make a significant impact on the company's success.

📊 Web Portfolio & Project Requirements

As this role focuses on network engineering rather than web development, a web portfolio is not required. However, you should be prepared to discuss relevant projects and case studies that demonstrate your technical skills and problem-solving abilities.

💵 Compensation & Benefits

Salary Range: The salary range for this position is estimated to be between €3,500 and €5,000 gross per month, based on industry standards and the role's requirements. This range takes into account the role's complexity, the required experience level, and the location in the Netherlands.

Benefits:

Competitive pension plan.
Discounts on KPN products and services.
Opportunities for personal and professional development.
A dynamic and collaborative work environment.

Working Hours: The standard workweek is 40 hours, with a flexible arrangement that may include working on a rotating schedule to provide 24/7 support.

📝 Enhancement Note: The salary range provided is an estimate based on market research and industry standards. The actual salary may vary depending on factors such as experience, skills, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: KPN operates in the telecommunications industry, providing a wide range of services to both consumers and businesses. As a Technisch Network Engineer, you will play a critical role in ensuring the reliability and performance of KPN's network infrastructure.

Company Size: KPN is a large organization with over 18,000 employees. This means that you will have ample opportunities to collaborate with various teams and stakeholders, both internally and externally.

Founded: KPN was founded in 1998 and has since grown to become one of the largest telecommunications companies in the Netherlands.

Team Structure:

The team consists of approximately 25 technical specialists, each with their own area of expertise.
The team works closely together, sharing knowledge and supporting each other to achieve common goals.
The team is part of the B2BS Standard Networking operations department, which serves KPN's technical partners and business clients.

Development Methodology:

KPN follows Agile methodologies to drive continuous improvement and innovation in its network services.
The team uses LEAN Operations principles to optimize processes and enhance efficiency.
KPN encourages a culture of knowledge sharing and collaboration, fostering a learning environment that enables employees to grow both personally and professionally.

Company Website: KPN Website

📝 Enhancement Note: KPN's company culture is characterized by collaboration, innovation, and a strong focus on customer satisfaction. As a Technisch Network Engineer, you will be encouraged to share your knowledge and ideas, contributing to the team's success and driving continuous improvement in KPN's network services.

📈 Career & Growth Analysis

Network Engineer Career Level: As a Technisch Network Engineer at KPN, you will be responsible for maintaining and improving the company's network infrastructure. This role offers opportunities for growth and development, both technically and professionally.

Reporting Structure: You will report directly to the team leader, who will provide guidance, support, and opportunities for growth and development.

Technical Impact: Your work will have a direct impact on KPN's network services, ensuring that they run smoothly and efficiently. By identifying and implementing technical solutions, you will contribute to the company's overall success and help drive its growth.

Growth Opportunities:

Technical Specialization: As you gain experience and expertise, you may have the opportunity to specialize in a specific area of network engineering, such as security, wireless networks, or data centers.
Team Leadership: With experience and demonstrated leadership skills, you may have the opportunity to take on a team leadership role, guiding and supporting other network engineers in their development.
Architecture Decisions: As you grow in your role, you may be called upon to make strategic decisions that shape KPN's network architecture and drive its future development.

📝 Enhancement Note: KPN offers a range of growth opportunities for network engineers, from technical specialization to team leadership and architecture decision-making. By demonstrating your skills, commitment, and passion for network engineering, you can build a successful and fulfilling career at KPN.

🌐 Work Environment

Office Type: KPN's offices are modern, collaborative workspaces designed to foster innovation and creativity. The Ede office is located in a bustling business park, providing easy access to amenities and public transportation.

Office Location(s): The primary office for this role is located in Ede, Gelderland, Netherlands. However, as a network engineer, you may be required to visit other KPN offices or client sites as needed.

Workspace Context:

Collaborative Environment: KPN encourages a collaborative work environment, with open-plan offices and dedicated team spaces.
Technical Infrastructure: You will have access to the latest network engineering tools and technologies, enabling you to perform your job effectively and efficiently.
Flexible Work Arrangements: KPN offers flexible work arrangements, including the possibility of working from home or other remote locations, depending on the role and team requirements.

Work Schedule: The standard workweek is 40 hours, with a flexible arrangement that may include working on a rotating schedule to provide 24/7 support.

📝 Enhancement Note: KPN's work environment is designed to foster collaboration, innovation, and growth. As a network engineer, you will have access to the latest tools and technologies, and you will be encouraged to share your knowledge and ideas to drive continuous improvement in KPN's network services.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Phone Screen: Participate in a phone or video call to discuss your application, experience, and career goals.
Technical Interview: Attend a technical interview to discuss your technical skills, experience, and approach to network engineering. Be prepared to discuss complex network scenarios and your approach to problem-solving.
Final Interview: Meet with the hiring manager and other team members to discuss your fit for the role and the team, as well as your long-term career goals.

Portfolio Review Tips: While not required for this role, having a portfolio of relevant projects and case studies can demonstrate your technical skills and problem-solving abilities. Focus on projects that showcase your understanding of network engineering principles and your ability to drive results.

Technical Challenge Preparation:

Brush up on your knowledge of network protocols, technologies, and best practices.
Prepare for questions about your approach to problem-solving, decision-making, and troubleshooting.
Familiarize yourself with KPN's network services and the challenges facing the telecommunications industry.

ATS Keywords: Familiarize yourself with relevant network engineering keywords, such as network protocols (TCP/IP, DNS, BGP, OSPF, etc.), network technologies (routers, switches, firewalls, etc.), and network engineering tools (Cisco Packet Tracer, Wireshark, etc.). Incorporate these keywords naturally into your application and interview preparation.

📝 Enhancement Note: KPN's interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and demonstrating your passion for network engineering, you can make a strong impression and increase your chances of success.

🛠 Technology Stack & Web Infrastructure

As this role focuses on network engineering rather than web development, the technology stack and web infrastructure are not the primary focus. However, you should be familiar with the following technologies and concepts:

Network protocols: TCP/IP, DNS, BGP, OSPF, etc.
Network technologies: routers, switches, firewalls, etc.
Network engineering tools: Cisco Packet Tracer, Wireshark, etc.
Network security: firewalls, intrusion detection/prevention, virtual private networks (VPNs), etc.
Network management: network monitoring tools, network automation, etc.

📝 Enhancement Note: While the focus of this role is on network engineering, having a basic understanding of web development and web infrastructure concepts can be beneficial. Familiarize yourself with relevant web technologies and concepts to demonstrate your versatility and adaptability as a network engineer.

👥 Team Culture & Values

Network Engineering Values:

Customer Focus: KPN places a strong emphasis on customer satisfaction and ensuring that its network services meet the needs of its clients.
Continuous Improvement: KPN encourages a culture of continuous improvement, driving innovation and excellence in its network services.
Collaboration: KPN values collaboration and teamwork, fostering a learning environment that enables employees to grow both personally and professionally.
Expertise: KPN seeks to attract and retain the best talent in the industry, investing in the development of its employees' skills and expertise.

Collaboration Style:

Cross-functional Integration: As a network engineer, you will work closely with other technical specialists, as well as with representatives from other departments, such as sales, marketing, and customer service.
Code Review Culture: While not a primary focus of this role, KPN encourages a culture of knowledge sharing and collaboration, with regular code reviews and peer programming sessions.
Knowledge Sharing: KPN fosters a learning environment, with regular training sessions, workshops, and other opportunities for professional development.

📝 Enhancement Note: KPN's team culture is characterized by collaboration, continuous improvement, and a strong focus on customer satisfaction. As a network engineer, you will be encouraged to share your knowledge and ideas, contributing to the team's success and driving continuous improvement in KPN's network services.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Complexity: KPN's network infrastructure is complex and dynamic, requiring network engineers to stay up-to-date with the latest technologies and best practices.
Scalability: As KPN continues to grow and expand its services, network engineers must be able to design and implement scalable network solutions that can meet the demands of a rapidly evolving business environment.
Security: Network engineers must stay vigilant against emerging security threats and develop proactive strategies to protect KPN's network infrastructure and its customers' data.
Emerging Technologies: Network engineers must stay informed about emerging technologies and their potential impact on KPN's network services, identifying opportunities for innovation and growth.

Learning & Development Opportunities:

Technical Skills Development: KPN offers a range of training and development opportunities, enabling network engineers to stay up-to-date with the latest technologies and best practices.
Certification Programs: KPN supports its employees in pursuing relevant certifications, such as Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP).
Conferences & Events: KPN encourages its employees to attend industry conferences and events, providing opportunities for networking and professional development.

📝 Enhancement Note: KPN offers a range of technical challenges and growth opportunities for network engineers, from staying up-to-date with the latest technologies and best practices to designing and implementing scalable network solutions. By embracing these challenges and seeking out opportunities for learning and development, you can build a successful and fulfilling career at KPN.

💡 Interview Preparation

Technical Questions:

Network Protocols: Be prepared to discuss your understanding of network protocols, such as TCP/IP, DNS, BGP, and OSPF. Demonstrate your ability to apply this knowledge to real-world network engineering scenarios.
Network Technologies: Familiarize yourself with a range of network technologies, such as routers, switches, firewalls, and load balancers. Be prepared to discuss your experience with these technologies and your approach to selecting and deploying them in a network environment.
Network Security: Brush up on your knowledge of network security principles and best practices. Be prepared to discuss your approach to securing KPN's network infrastructure and protecting its customers' data.

Company & Culture Questions:

KPN's Network Services: Familiarize yourself with KPN's network services and the challenges facing the telecommunications industry. Be prepared to discuss your understanding of KPN's business and its role in the broader telecommunications landscape.
Agile Methodologies: KPN follows Agile methodologies to drive continuous improvement and innovation in its network services. Be prepared to discuss your experience with Agile and your approach to working in an Agile environment.
Customer Impact: Be prepared to discuss your approach to understanding and addressing the needs of KPN's customers, and your ability to deliver high-quality network services that meet their expectations.

Portfolio Presentation Strategy: While not required for this role, having a portfolio of relevant projects and case studies can demonstrate your technical skills and problem-solving abilities. Focus on projects that showcase your understanding of network engineering principles and your ability to drive results.

📌 Application Steps

To apply for this Technisch Network Engineer position at KPN:

Submit your application through the application link provided in the job listing.
Tailor your resume and cover letter to highlight your relevant experience, skills, and achievements in network engineering.
Prepare for the online assessment by reviewing your knowledge of network protocols, technologies, and best practices.
Research KPN's network services and the challenges facing the telecommunications industry, and be prepared to discuss your understanding of KPN's business and its role in the broader telecommunications landscape.
Prepare for the technical interview by brushing up on your knowledge of network engineering principles and best practices, and by practicing your problem-solving and decision-making skills.

📝 Enhancement Note: KPN's application process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and demonstrating your passion for network engineering, you can make a strong impression and increase your chances of success.

Technisch Network Engineer