Technician III, Facilities Engineering Technical Support at Alcon

📍 Job Overview

Job Title: Technician III, Facilities Engineering Technical Support
Company: Alcon
Location: Johor Bahru, Johor, Malaysia
Job Type: Full-Time
Category: Facilities Engineering & Technical Support
Date Posted: June 24, 2025
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Manage complex tasks in facilities engineering, including design, planning, construction, and maintenance
Oversee facility modifications, budgeting, scheduling, and space allocation
Coordinate contracts, contractors, and risk reduction projects
Apply scientific and engineering principles to solve problems and innovate
Ensure adherence to GxP regulations and contribute to continuous improvement

📝 Enhancement Note: This role requires a strong technical background and experience in a manufacturing environment. Familiarity with GxP regulations and quality control procedures is essential for success in this position.

💻 Primary Responsibilities

Facility Management: Handle complex tasks related to facilities engineering, supporting operations and contributing to efficiency within defined procedures
Project Planning & Coordination: Plan, budget, and schedule facility modifications, including estimates on equipment, labor, materials, and other related costs
Space Allocation & Layout: Coordinate building space allocation and layout, communication services, and facilities expansion, ensuring adherence to health and safety standards
Contract Management: Manage contracts and contractors, engage with insurance providers to develop and execute risk reduction projects such as fire prevention, and contribute to facility master planning
Problem Solving & Innovation: Perform complex tasks of a highly technical nature, applying scientific and engineering principles to solve problems and innovate
Regulatory Compliance & Quality Control: Adhere to GxP regulations, maintain accurate and complete documentation, ensure rigorous quality control, and complete all required training

🎓 Skills & Qualifications

Education: Chargeman Certificate (A4), minimum AO with experience in a manufacturing environment

Experience: Proven experience in a manufacturing environment, with a strong technical background

Required Skills:

Technical Skills: Proficiency in facilities engineering, design, planning, construction, and maintenance
Problem Solving: Ability to apply scientific and engineering principles to solve complex problems
Project Management: Experience in planning, budgeting, scheduling, and coordinating projects
Budgeting & Scheduling: Strong analytical skills and attention to detail for budgeting and scheduling tasks
Contract Management: Knowledge of contract management principles and practices
Health and Safety Compliance: Understanding of health and safety standards and regulations
Quality Control: Experience in quality control procedures and GxP regulations
Continuous Improvement: Commitment to continuous improvement and regulatory compliance

Preferred Skills:

Engineering Principles: Strong foundation in engineering principles and practices
Documentation: Excellent documentation skills and attention to detail
Risk Management: Experience in risk management and mitigation strategies
Facility Planning: Knowledge of facility planning and master planning processes
Communication: Strong communication skills, both written and verbal
Team Coordination: Ability to coordinate and collaborate with cross-functional teams

📝 Enhancement Note: While not explicitly stated, candidates with experience in the pharmaceutical or medical device industry may have an advantage, as they would be familiar with GxP regulations and quality control procedures.

📊 Web Portfolio & Project Requirements (N/A - Not Applicable for this role)

💵 Compensation & Benefits

Salary Range: RM 5,000 - RM 7,000 per month (Estimated based on market research for facilities engineering roles in Johor, Malaysia)

Benefits:

Competitive salary and benefits package
Opportunities for professional development and growth
A dynamic and inclusive work environment

Working Hours: 40 hours per week, with the possibility of working rotating shifts, weekends, and public holidays

📝 Enhancement Note: The salary range provided is an estimate based on market research for facilities engineering roles in Johor, Malaysia. Actual salary may vary depending on the candidate's experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical devices and eye care products

Company Size: Large (Over 20,000 employees)

Founded: 1949

Team Structure:

The Facilities Engineering team is responsible for the design, planning, construction, and maintenance of facilities and equipment
The team works closely with operations, quality, and other departments to ensure efficient and compliant operations
The role reports directly to the Facilities Engineering Manager

Development Methodology:

Alcon follows a structured project management approach for facility modifications and expansions
The company emphasizes continuous improvement and adheres to GxP regulations

Company Website: Alcon

📝 Enhancement Note: Alcon is a global leader in eye care, with a strong focus on innovation and quality. The company's culture emphasizes continuous improvement, regulatory compliance, and a commitment to patient safety.

📈 Career & Growth Analysis

Facilities Engineering Career Level: This role is an intermediate-level position in facilities engineering, with opportunities for growth into senior roles or specialized areas such as project management, quality, or safety.

Reporting Structure: The role reports directly to the Facilities Engineering Manager and works closely with operations, quality, and other departments.

Technical Impact: The role has a significant impact on the efficiency, safety, and compliance of Alcon's facilities and operations. Technical decisions made in this role can affect production, quality, and overall business performance.

Growth Opportunities:

Technical Growth: Develop expertise in facilities engineering, project management, or specialized areas such as quality, safety, or sustainability
Leadership Growth: Build leadership skills through mentoring, coaching, and team management opportunities
Career Progression: Progress into senior facilities engineering roles, or transition into related fields such as project management, quality, or operations

📝 Enhancement Note: Alcon offers opportunities for professional development and growth, with a strong emphasis on continuous improvement and regulatory compliance. Candidates with a strong technical background and commitment to learning will have the best opportunities for success in this role.

🌐 Work Environment

Office Type: On-site, with the possibility of working at multiple facilities and locations

Office Location(s): Johor Bahru, Johor, Malaysia

Workspace Context:

The role involves working in various facilities and equipment, requiring a strong understanding of technical drawings, specifications, and maintenance procedures
The work environment may include manufacturing facilities, warehouses, and office spaces
The role requires a high level of autonomy and self-motivation, as well as the ability to work effectively in a team environment

Work Schedule: 40 hours per week, with the possibility of working rotating shifts, weekends, and public holidays

📝 Enhancement Note: The work environment for this role is dynamic and varied, with a strong emphasis on safety, compliance, and continuous improvement. Candidates with a strong technical background and commitment to learning will thrive in this role.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, motivation, and cultural fit
Technical Interview: A detailed discussion of the candidate's technical skills, experience, and problem-solving abilities
On-site Tour & Interview: A tour of the facility, followed by an in-depth interview with the Facilities Engineering Manager and other team members
Final Decision: A decision will be made based on the candidate's technical skills, experience, cultural fit, and overall potential for success in the role

Portfolio Review Tips: (N/A - Not Applicable for this role)

Technical Challenge Preparation: (N/A - Not Applicable for this role)

ATS Keywords: (N/A - Not Applicable for this role)

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, experience, and cultural fit. Candidates should be prepared to discuss their experience in facilities engineering, problem-solving abilities, and commitment to continuous improvement and regulatory compliance.

🛠 Technology Stack & Web Infrastructure (N/A - Not Applicable for this role)

👥 Team Culture & Values

Facilities Engineering Values:

Safety: A commitment to ensuring the safety of employees, visitors, and equipment
Compliance: Adherence to GxP regulations, quality control procedures, and other relevant standards
Continuous Improvement: A dedication to learning, innovation, and process improvement
Collaboration: Effective communication and teamwork with operations, quality, and other departments
Accountability: A strong sense of responsibility for one's actions and decisions

Collaboration Style:

The Facilities Engineering team works closely with operations, quality, and other departments to ensure efficient and compliant operations
The team emphasizes collaboration, communication, and a shared commitment to continuous improvement and regulatory compliance

📝 Enhancement Note: Alcon's Facilities Engineering team is dedicated to ensuring the safety, efficiency, and compliance of the company's facilities and operations. Candidates with a strong technical background, commitment to learning, and ability to work effectively in a team environment will thrive in this role.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Complex Problem Solving: Solve complex technical problems related to facilities engineering, design, planning, construction, and maintenance
Regulatory Compliance: Ensure adherence to GxP regulations, quality control procedures, and other relevant standards
Continuous Improvement: Identify opportunities for process improvement, cost savings, and increased efficiency
Risk Management: Develop and execute risk reduction projects, such as fire prevention and safety improvements

Learning & Development Opportunities:

Technical Training: Opportunities for professional development and training in facilities engineering, project management, or specialized areas such as quality, safety, or sustainability
Mentorship: Mentoring and coaching opportunities from experienced team members and managers
Career Progression: Opportunities for career progression into senior roles or related fields such as project management, quality, or operations

📝 Enhancement Note: This role presents numerous challenges and opportunities for growth, with a strong emphasis on technical problem-solving, regulatory compliance, and continuous improvement. Candidates with a strong technical background and commitment to learning will have the best opportunities for success in this role.

💡 Interview Preparation

Technical Questions:

Facilities Engineering: Discuss your experience in facilities engineering, design, planning, construction, and maintenance
Problem Solving: Describe a complex technical problem you've solved in the past and how you approached it
Regulatory Compliance: Explain your understanding of GxP regulations and quality control procedures
Continuous Improvement: Provide an example of a process improvement you've implemented in the past and the results it achieved

Company & Culture Questions:

Company Knowledge: Demonstrate your understanding of Alcon's business, products, and industry
Cultural Fit: Explain how your values and work style align with Alcon's company culture and the Facilities Engineering team's values
Career Goals: Discuss your long-term career goals and how this role fits into your plans

Portfolio Presentation Strategy: (N/A - Not Applicable for this role)

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, experience, and cultural fit. Candidates should be prepared to discuss their experience in facilities engineering, problem-solving abilities, and commitment to continuous improvement and regulatory compliance.

📌 Application Steps

To apply for this Facilities Engineering Technical Support position at Alcon:

Submit your application through the provided link
Tailor your resume to highlight your relevant experience in facilities engineering, project management, and quality control
Prepare for the interview by researching Alcon's business, products, and industry, as well as the Facilities Engineering team's values and cultural fit
Be ready to discuss your experience in facilities engineering, problem-solving abilities, and commitment to continuous improvement and regulatory compliance

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Technician III, Facilities Engineering Technical Support