Technical Support Supv at Johnson Controls

📍 Job Overview

Job Title: Technical Support Supervisor
Company: Johnson Controls
Location: Tokyo, Japan
Job Type: Full-Time
Category: Server Administration & Infrastructure
Date Posted: July 3, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site (Hybrid)

🚀 Role Summary

Oversee and improve safety management in construction projects across the Kanto region.
Conduct field audits, provide guidance, and ensure project managers and engineers meet safety standards.
Monitor and enhance safety education, accident prevention, and cooperation with external companies.
📝 Enhancement Note: This role requires strong communication skills, leadership, and the ability to work effectively with diverse teams in a fast-paced, ever-changing environment.

💻 Primary Responsibilities

Conduct field audits for construction projects in the Kanto region (5-10 audits per month).
Monitor and guide project managers and engineers in safety management, quality control, and project progress.
Oversee the selection and training of overall safety managers and coordinate with them to ensure safety guidelines are followed.
Inspect and guide safety education, accident prevention, and cooperation with external companies.
📝 Enhancement Note: The role involves frequent travel within the Kanto region, including Chiba, Saitama, Ibaraki, Tochigi, Gunma, Nagano, and Niigata.

🎓 Skills & Qualifications

Education: A bachelor's degree in a relevant field (e.g., engineering, construction management, or a related discipline) is preferred.

Experience: Proven experience (5-10 years) in construction management, safety management, or a related role in Japan.

Required Skills:

Native-level Japanese language skills (verbal and written) for effective communication and reporting.
Strong knowledge of construction site management, safety management, and quality control.
Familiarity with building management systems (central monitoring, PC, controllers, control equipment, and control panels).
📝 Enhancement Note: Experience with Johnson Controls' products and services is a plus but not required.

Preferred Skills:

Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
Knowledge of Japanese construction safety regulations and standards.

📊 Web Portfolio & Project Requirements

Portfolio Essentials: Not applicable, as this role focuses on construction site management and safety.
Technical Documentation: Prepare comprehensive audit reports, safety guidelines, and accident prevention plans in Japanese.

💵 Compensation & Benefits

Salary Range: ¥5,000,000 - ¥7,000,000 per year (Based on industry standards for mid-senior level construction management roles in Tokyo)

Benefits:

Competitive health, dental, and vision insurance plans.
Company-matched 401(k) retirement plan.
Generous paid time off (vacation, sick leave, and holidays).
Employee discounts on Johnson Controls products and services.
📝 Enhancement Note: Salary and benefits may vary based on individual performance, experience, and company policies.

Working Hours: Standard office hours (8:30 AM - 5:30 PM) with occasional overtime for site visits and project deadlines.

🎯 Team & Company Context

🏢 Company Culture

Industry: Johnson Controls is a global leader in building technologies and solutions, with a strong focus on creating safe, sustainable, and efficient environments.

Company Size: Medium-sized team within the larger Johnson Controls organization, providing ample opportunities for collaboration and growth.

Founded: 1885 (as a global company; Johnson Controls Japan was established in 1927)

Team Structure:

The team consists of experienced construction managers, safety specialists, and quality control experts.
The role reports directly to the Construction Project Manager and works closely with project managers, engineers, and external partners.

Development Methodology:

The team follows Agile project management principles, with a focus on continuous improvement and customer satisfaction.
Regular team meetings, progress updates, and safety audits ensure open communication and accountability.

Company Website: https://www.johnsoncontrols.com/japan

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level (5-10 years of experience) with opportunities for growth into senior management or specialized roles within Johnson Controls.

Reporting Structure: The role reports directly to the Construction Project Manager and works closely with project managers, engineers, and external partners.

Technical Impact: The Technical Support Supervisor plays a crucial role in ensuring the safety and quality of construction projects, directly impacting the company's reputation and customer satisfaction.

Growth Opportunities:

Develop expertise in specific areas of construction management, safety, or quality control.
Gain experience working on diverse projects and with various teams across the Kanto region.
📝 Enhancement Note: Career growth may involve taking on more responsibilities, managing larger projects, or transitioning into a senior management role.

🌐 Work Environment

Office Type: Modern, collaborative office space with ample resources for team members to work effectively.

Office Location(s): Head Office Tokyo (Shibuya-ku, Tokyo) with frequent travel to construction sites across the Kanto region.

Workspace Context:

The role involves frequent travel to construction sites, requiring flexibility and adaptability.
Office-based work includes collaborating with team members, preparing reports, and coordinating with external partners.
📝 Enhancement Note: The role may require working in challenging environments, such as construction sites, with potential exposure to noise, dust, and other hazards.

Work Schedule: Standard office hours (8:30 AM - 5:30 PM) with occasional overtime for site visits and project deadlines. Flexible work arrangements may be considered for specific projects or team members.

📄 Application & Technical Interview Process

Interview Process:

Online application review and initial screening.
Phone or video call interview to discuss the role, experience, and fit with the team.
In-person interview at the Johnson Controls Head Office Tokyo, including a tour of the facilities and a meeting with the Construction Project Manager.
Final decision and job offer.

Portfolio Review Tips: Not applicable, as this role focuses on construction site management and safety.

Technical Challenge Preparation: Not applicable, as this role focuses on construction site management and safety.

ATS Keywords: Construction Management, Safety Management, Quality Control, Field Audit, Project Management, Japanese Language Skills, Building Management Systems, Construction Site Management, Accident Prevention, Japanese Construction Regulations.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable, as this role focuses on construction site management and safety.

Backend & Server Technologies: Not applicable, as this role focuses on construction site management and safety.

Development & DevOps Tools: Microsoft Office Suite (Word, Excel, PowerPoint), project management tools (e.g., Asana, Trello, or JIRA).

👥 Team Culture & Values

Web Development Values: Not applicable, as this role focuses on construction site management and safety.

Collaboration Style:

Strong emphasis on teamwork, open communication, and active collaboration with project managers, engineers, and external partners.
Regular team meetings, progress updates, and safety audits to ensure accountability and continuous improvement.
📝 Enhancement Note: The role requires strong leadership skills to guide and motivate team members, as well as excellent communication skills to work effectively with diverse teams.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Ensuring the safety and quality of construction projects in a fast-paced, ever-changing environment.
Coordinating with various teams, external partners, and project stakeholders to meet project goals and deadlines.
📝 Enhancement Note: The role may involve working in challenging environments, such as construction sites, with potential exposure to noise, dust, and other hazards.

Learning & Development Opportunities:

Gain experience working on diverse projects and with various teams across the Kanto region.
Develop expertise in specific areas of construction management, safety, or quality control.
📝 Enhancement Note: Career growth may involve taking on more responsibilities, managing larger projects, or transitioning into a senior management role.

💡 Interview Preparation

Technical Questions:

Describe your experience in construction management, safety management, or a related role.
How have you ensured the safety and quality of construction projects in the past?
Can you explain the Japanese construction safety regulations and standards relevant to this role?
📝 Enhancement Note: Be prepared to discuss specific examples of your experience, the challenges you've faced, and how you've overcome them.

Company & Culture Questions:

Why are you interested in this role and Johnson Controls?
How do you approach working with diverse teams and external partners?
📝 Enhancement Note: Research Johnson Controls' mission, values, and recent projects to demonstrate your understanding of the company and its culture.

Portfolio Presentation Strategy: Not applicable, as this role focuses on construction site management and safety.

📌 Application Steps

To apply for this Technical Support Supervisor position:

Submit your application through the Johnson Controls career portal.
Prepare a detailed resume highlighting your relevant experience, skills, and accomplishments in construction management, safety management, or a related role.
Tailor your cover letter to emphasize your fit with the role, the team, and Johnson Controls' mission and values.
Research Johnson Controls' recent projects, industry trends, and competitors to demonstrate your understanding of the company and its context.
📝 Important Notice: Ensure your application materials are well-organized, error-free, and tailored to the specific role and company. All details should be verified directly with the hiring organization before making application decisions.

Technical Support Supv