📍 Job Overview

Job Title: Technical Support Internship – Create a Project Plan for New Site Evaluation SW
Company: Thermo Fisher Scientific
Location: Eindhoven, Noord-Brabant, Netherlands
Job Type: Internship (Full-Time)
Category: Technical Support, Project Management
Date Posted: June 13, 2025
Experience Level: 0-2 years (Student Intern)
Remote Status: On-site

🚀 Role Summary

Contribute to improving worldwide product serviceability and gain valuable insights into the organization.
Create a project plan from start to finish to support a new software development project.
Collaborate with cross-functional teams to ensure project success and customer satisfaction.
Develop strong analytical and problem-solving skills while working on real-world business challenges.

📝 Enhancement Note: This internship offers a unique opportunity for students to gain practical experience in project management, technical support, and stakeholder management within a global organization. The role focuses on creating a project plan for a new site evaluation software, which will support decision-making for funding a new software development project.

💻 Primary Responsibilities

Project Management: Develop and maintain project plans, timelines, and milestones to ensure project success.
Technical Support: Collaborate with technical teams to understand software requirements and provide support as needed.
Structured Problem Analysis: Identify, analyze, and solve complex problems using structured methodologies.
Continuous Improvement: Contribute to process improvements and drive innovation in technical support processes.
Cross-Functional Communication: Work with various departments to ensure project goals are met and stakeholders are informed.
Stakeholder Management: Manage relationships with stakeholders, including team members, management, and customers.

📝 Enhancement Note: The primary responsibility of this role is to create a comprehensive project plan for a new site evaluation software. This involves collaborating with cross-functional teams, understanding technical requirements, and managing stakeholder expectations. Strong project management, analytical, and communication skills are essential for success in this role.

🎓 Skills & Qualifications

Education: Pursuing a master's, bachelor's, or associate's degree in management & IT, industrial engineering & management, or a related field.

Experience: Previous experience with project management and business case creation is preferred. Students looking for a graduation assignment are encouraged to apply.

Required Skills:

Strong analytical/problem-solving skills
Ability to work independently and in a team
Ability to learn, be mentored, and improve
Desire to contribute and improve the design of new and existing scientific instrumentation products
Knowledge of Design for Six Sigma or related processes (beneficial)
Understanding of software development principles and practices (a plus)
Not afraid to speak up and ask for involvement when needed

Preferred Skills:

Familiarity with project management tools and methodologies
Experience with software development lifecycle (SDLC)
Knowledge of Agile or Scrum methodologies
Strong communication and presentation skills

📝 Enhancement Note: The required skills for this role emphasize strong analytical, problem-solving, and communication abilities. Previous experience with project management and business case creation is preferred, but not required. Students with a strong desire to learn, improve, and contribute to the organization's success will excel in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Previous project management case studies or examples demonstrating your ability to create and execute project plans.
Examples of structured problem analysis and continuous improvement initiatives.
Evidence of strong analytical, problem-solving, and communication skills.

Technical Documentation:

Detailed project plans, including timelines, milestones, and resource allocation.
Business cases outlining project benefits, costs, and risks.
Process improvement documentation and recommendations.

📝 Enhancement Note: While this role does not have specific web portfolio requirements, demonstrating strong project management, analytical, and communication skills through relevant case studies and examples will be crucial for success. Familiarity with project management tools and methodologies is also beneficial.

💵 Compensation & Benefits

Salary Range: Unfortunately, the salary range for this internship is not provided. However, internships at Thermo Fisher Scientific typically offer competitive compensation and benefits packages. According to Glassdoor, the average intern salary at Thermo Fisher Scientific is around €1,200 per month (before taxes).

Benefits:

Gain real-world business experience and build your network before graduation.
Work alongside experienced professionals in a global organization.
Contribute to improving worldwide product serviceability and make a meaningful impact.
Potential for full-time employment after graduation, depending on performance and business needs.

Working Hours: Standard (Monday-Friday, 40 hours per week)

📝 Enhancement Note: While the salary range is not provided, internships at Thermo Fisher Scientific typically offer competitive compensation and benefits packages. The primary benefit of this internship is the opportunity to gain valuable experience and make a meaningful impact in a global organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Thermo Fisher Scientific is a global biotechnology product development, manufacturing, and services company. This internship is within their Technical Support Organization, focusing on supporting products that enable customers to make the world healthier, cleaner, and safer.

Company Size: Thermo Fisher Scientific has over 130,000 employees worldwide, providing an extensive network of resources and opportunities for growth.

Founded: 2006 (through the merger of Thermo Electron and Fisher Scientific)

Team Structure:

The intern will work within the Global Technical Support Organization, collaborating with cross-functional teams, including technical support, project management, and software development teams.
The team size and specialization areas will depend on the specific project and department the intern is assigned to.

Development Methodology:

Agile or Scrum methodologies may be used for project management, depending on the specific project and department.
Collaborative development practices, including code reviews and peer programming, may be employed to ensure project success.

Company Website: thermofisher.com

📝 Enhancement Note: Thermo Fisher Scientific is a global leader in the biotechnology industry, offering a unique opportunity for students to gain experience in a large, complex organization. The company's focus on making the world healthier, cleaner, and safer provides a meaningful context for the internship.

📈 Career & Growth Analysis

Web Technology Career Level: This internship is an entry-level position focused on project management, technical support, and stakeholder management. It provides an excellent opportunity for students to gain practical experience and develop their skills in these areas.

Reporting Structure: The intern will report directly to the project manager or team lead responsible for the new site evaluation software project.

Technical Impact: The intern's primary responsibility is to create a comprehensive project plan for the new site evaluation software. This project plan will support decision-making for funding the new software development project, ultimately impacting the organization's technical capabilities and customer satisfaction.

Growth Opportunities:

Gain practical experience in project management, technical support, and stakeholder management.
Develop strong analytical, problem-solving, and communication skills.
Build a professional network within a global organization.
Potential for full-time employment after graduation, depending on performance and business needs.

📝 Enhancement Note: This internship offers an excellent opportunity for students to gain practical experience and develop their skills in project management, technical support, and stakeholder management. The role has a significant impact on the organization's technical capabilities and customer satisfaction, providing a meaningful context for growth and development.

🌐 Work Environment

Office Type: The intern will work in an office environment, collaborating with cross-functional teams and stakeholders.

Office Location(s): Thermo Fisher Scientific's office is located at Achtseweg Noord 5, 5651 GA Eindhoven, Netherlands.

Workspace Context:

The intern will have access to standard office equipment, including a computer, printer, and meeting rooms.
Collaborative workspaces and team interaction will be encouraged to facilitate knowledge sharing and learning.
The office environment will be multicultural, providing an opportunity to work with diverse teams and gain global perspectives.

Work Schedule: Standard (Monday-Friday, 40 hours per week)

📝 Enhancement Note: The office environment at Thermo Fisher Scientific is multicultural and collaborative, providing an excellent opportunity for students to work with diverse teams and gain global perspectives. The standard work schedule allows for a balanced approach to work and learning.

📄 Application & Technical Interview Process

Interview Process:

Online Application: Submit your application through the provided link, including your resume, cover letter, and any relevant portfolio pieces.
Phone/Video Screen: A brief phone or video call to discuss your application, qualifications, and fit for the role.
On-site Interview: A face-to-face interview at Thermo Fisher Scientific's office in Eindhoven, Netherlands. This may include meetings with the project manager, team members, and other stakeholders.
Final Decision: A final decision will be made based on your interview performance, qualifications, and fit for the role.

Portfolio Review Tips:

Highlight previous project management case studies or examples demonstrating your ability to create and execute project plans.
Showcase structured problem analysis and continuous improvement initiatives.
Emphasize strong analytical, problem-solving, and communication skills through relevant examples and case studies.

Technical Challenge Preparation:

Familiarize yourself with project management tools and methodologies, such as Gantt charts, critical path analysis, and risk management.
Brush up on your understanding of software development principles and practices, including SDLC, Agile, and Scrum.
Prepare for questions related to technical support, stakeholder management, and process improvement.

ATS Keywords: (Organized by category)

Project Management: Project planning, project execution, project management tools, Gantt charts, critical path analysis, risk management, stakeholder management, project success
Technical Support: Software support, technical troubleshooting, customer support, customer service, technical documentation, software development lifecycle (SDLC), Agile, Scrum
Analytical Skills: Problem-solving, structured problem analysis, data analysis, data-driven decision-making, continuous improvement, process improvement
Communication Skills: Written communication, verbal communication, presentation skills, active listening, collaboration, teamwork, cross-functional communication
Industry Terms: Biotechnology, scientific instrumentation, global technical support, customer satisfaction, process improvement, software development, project management

📝 Enhancement Note: The application and interview process for this internship focus on assessing the candidate's project management, technical support, and stakeholder management skills. Familiarity with project management tools and methodologies, software development principles and practices, and strong analytical and communication skills will be crucial for success.

🛠 Technology Stack & Web Infrastructure

Project Management Tools:

Microsoft Project
Asana
Trello
Jira (Atlassian)
Smartsheet

Software Development Tools:

Git (GitHub, GitLab, Bitbucket)
Jira (Atlassian) for issue tracking and project management
Confluence (Atlassian) for collaboration and knowledge sharing
IntelliJ IDEA or Eclipse for software development
Jenkins for continuous integration and deployment

Database Tools:

SQL Server
Oracle
MySQL
MongoDB
PostgreSQL

Infrastructure Tools:

AWS (Amazon Web Services)
Azure (Microsoft Azure)
Google Cloud Platform
Docker
Kubernetes

📝 Enhancement Note: While this internship focuses on project management, technical support, and stakeholder management, familiarity with project management tools, software development tools, and infrastructure tools will be beneficial for success in the role. The specific tools used will depend on the project and department the intern is assigned to.

👥 Team Culture & Values

Web Development Values:

Customer Focus: Thermo Fisher Scientific is committed to providing exceptional customer service and support. The intern will be expected to understand and prioritize customer needs in their project planning and technical support activities.
Innovation: The company encourages continuous learning and innovation, providing an opportunity for the intern to contribute to process improvements and drive innovation in technical support processes.
Collaboration: Thermo Fisher Scientific fosters a collaborative work environment, encouraging teamwork and knowledge sharing. The intern will be expected to work closely with cross-functional teams and stakeholders to ensure project success.
Quality: The company is committed to delivering high-quality products and services. The intern will be expected to maintain high standards in their project planning and technical support activities.

Collaboration Style:

Cross-Functional Integration: The intern will collaborate with various departments, including technical support, project management, and software development teams, to ensure project goals are met and stakeholders are informed.
Code Review Culture: While this role does not involve software development, the intern may be expected to participate in code reviews or provide input on software design and architecture.
Knowledge Sharing: Thermo Fisher Scientific encourages knowledge sharing and continuous learning. The intern will have the opportunity to learn from experienced professionals and contribute to the organization's knowledge base.

📝 Enhancement Note: Thermo Fisher Scientific's team culture emphasizes customer focus, innovation, collaboration, and quality. The intern will be expected to understand and prioritize customer needs, contribute to process improvements, and work closely with cross-functional teams to ensure project success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Project Planning: Develop and maintain comprehensive project plans, including timelines, milestones, and resource allocation.
Stakeholder Management: Manage relationships with stakeholders, including team members, management, and customers, to ensure project goals are met and expectations are aligned.
Process Improvement: Identify opportunities for process improvement and drive innovation in technical support processes.
Technical Support: Provide technical support to customers and collaborate with technical teams to understand software requirements and ensure project success.

Learning & Development Opportunities:

Project Management: Gain practical experience in project management, including project planning, execution, and stakeholder management.
Technical Support: Develop your technical support skills by working with customers and technical teams to understand software requirements and resolve technical issues.
Continuous Learning: Learn from experienced professionals and contribute to the organization's knowledge base through knowledge sharing and continuous learning activities.
Networking: Build a professional network within a global organization, providing opportunities for career growth and development.

📝 Enhancement Note: This internship offers numerous technical challenges and learning opportunities, including project planning, stakeholder management, process improvement, and technical support. The intern will have the opportunity to gain practical experience, develop their skills, and build a professional network within a global organization.

💡 Interview Preparation

Technical Questions:

Project Management: Describe your experience with project management and business case creation. Walk us through a project you've managed, including the project plan, timeline, milestones, and resource allocation.
Technical Support: Explain your understanding of software development principles and practices, including SDLC, Agile, and Scrum. Describe a technical support scenario you've encountered and how you handled it.
Stakeholder Management: Discuss your experience with stakeholder management. Describe a challenging stakeholder situation you've faced and how you navigated it to achieve project success.

Company & Culture Questions:

Company Knowledge: Demonstrate your understanding of Thermo Fisher Scientific's mission, values, and products. Explain how this internship aligns with your career goals and interests.
Team Dynamics: Describe your experience working in a team environment. Explain how you contribute to a positive and collaborative work environment.
Customer Focus: Explain your understanding of Thermo Fisher Scientific's commitment to customer focus. Describe how you prioritize customer needs in your project planning and technical support activities.

Portfolio Presentation Strategy:

Project Planning: Present your project planning skills by walking the interview panel through a project plan you've created, including timelines, milestones, and resource allocation.
Technical Support: Demonstrate your technical support skills by explaining a technical support scenario you've encountered and how you handled it. Be prepared to discuss software development principles and practices, including SDLC, Agile, and Scrum.
Stakeholder Management: Showcase your stakeholder management skills by describing a challenging stakeholder situation you've faced and how you navigated it to achieve project success.

📝 Enhancement Note: The interview process for this internship focuses on assessing the candidate's project management, technical support, and stakeholder management skills. Familiarity with project management tools and methodologies, software development principles and practices, and strong analytical and communication skills will be crucial for success.

📌 Application Steps

To apply for this Technical Support Internship – Create a Project Plan for New Site Evaluation SW position:

Online Application: Submit your application through the provided link, including your resume, cover letter, and any relevant portfolio pieces.
Tailor Your Application: Customize your application to highlight your project management, technical support, and stakeholder management skills. Emphasize your ability to create comprehensive project plans, provide technical support, and manage stakeholder relationships.
Prepare for Interviews: Familiarize yourself with project management tools and methodologies, software development principles and practices, and strong analytical and communication skills. Prepare for interview questions related to project planning, technical support, and stakeholder management.
Research the Company: Learn about Thermo Fisher Scientific's mission, values, products, and culture. Prepare questions to ask during the interview process to demonstrate your interest in the role and the company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor the internship description to emphasize project management, technical support, and stakeholder management skills.
Highlight the opportunity to gain practical experience in project planning, software development principles and practices, and process improvement.
Emphasize the role's impact on the organization's technical capabilities and customer satisfaction.

Quality Standards:

Ensure no content overlap between sections; each section must contain unique information.
Use Enhancement Notes sparingly and only when making significant inferences about the role, company, or industry.
Be comprehensive yet concise, prioritizing actionable information over descriptive text.
Strategically distribute project management, technical support, and stakeholder management keywords throughout all sections naturally.
Research local salary standards and cost of living for the Netherlands and provide an estimated salary range.

Industry Expertise:

Include specific project management tools, software development tools, and infrastructure tools relevant to the role.
Address project management methodologies, such as Agile, Scrum, and critical path analysis.
Provide tactical advice for project planning, technical support, and stakeholder management.
Include interview preparation guidance for technical and company-specific questions.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use project management, technical support, and stakeholder management terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to interns and entry-level professionals.
Provide actionable insights that give students a competitive advantage in the application process.
Focus on Thermo Fisher Scientific's team culture, cross-functional collaboration, and customer focus.

Technical Focus & Portfolio Emphasis:

Emphasize project management, technical support, and stakeholder management skills throughout the description.
Include specific portfolio requirements tailored to the role, such as project planning case studies and technical support scenarios.
Address software development principles and practices, including SDLC, Agile, and Scrum.
Focus on problem-solving methods, process improvement, and customer satisfaction strategies.

Avoid:

Generic business jargon not relevant to project management, technical support, or stakeholder management roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to project management, technical support, or stakeholder management.
Marketing language unrelated to the specific internship role or Thermo Fisher Scientific's products and services.

Generate a comprehensive, project management-focused content that serves as a valuable resource for students evaluating career opportunities and preparing for technical interviews in the project management, technical support, and stakeholder management fields.

Technical Support Internship – Create a Project plan for new Site Evaluation SW