📍 Job Overview

• Job Title: Technical Program Manager, Data Center Construction Tooling
• Company: Amazon
• Location: Seattle, Washington, United States
• Job Type: On-site
• Category: Program Management
• Date Posted: June 25, 2025
• Experience Level: 5-10 years

🚀 Role Summary

• 📝 Enhancement Note: This role focuses on developing and managing a global tool for data center capacity delivery (DCCD) using Smartsheet, requiring strong technical program management, cross-functional collaboration, and user-centric approach.

• Drive the development and ownership of a Smartsheet-based solution to support the global DCCD organization.

• Establish and maintain the product roadmap, tool development, and ongoing maintenance.

• Manage program communications, user onboarding, training, and documentation.

• Collaborate with cross-functional teams and influence global stakeholders without direct authority.

💻 Primary Responsibilities

• 📝 Enhancement Note: This role involves a mix of technical product management, program management, and user training, requiring strong analytical, communication, and project management skills.

• Technical Product Management:

  • Develop and own a Smartsheet-based solution for global DCCD support.
  • Establish and maintain the product roadmap, tool development, and ongoing maintenance.
  • Build and evaluate system-level technical design.
  • Define KPIs and SLAs to drive multi-million dollar businesses and report to senior leadership.

• Program Management:

  • Invent and simplify processes, manage program communications, and coordinate release schedules.
  • Manage projects across cross-functional teams, building sustainable processes and coordinating release schedules.
  • Prioritize, craft, and execute deliverables, and work effectively with partner teams.

• User Training & Support:

  • Onboard and train users, and establish training and program-related documentation.
  • Understand user pain points and execute system implementation effectively across diverse teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. MBA or relevant certifications preferred.

Experience: 5+ years of technical product or program management experience, with a focus on managing programs across cross-functional teams.

Required Skills:

• Technical program management (5+ years)
• Analytical, quantitative, communication, and presentation skills (5+ years)
• Project management disciplines (scope, schedule, budget, quality, risk, and critical path management) (5+ years)
• Experience working directly with software engineering teams (5+ years)
• Strong ownership and flexibility, with the ability to work independently and in ambiguous environments

Preferred Skills:

• Experience defining KPIs and SLAs for multi-million dollar businesses
• Experience managing projects across cross-functional teams and building sustainable processes
• Experience driving system implementation across diverse teams with varying disciplines, cultures, or regional differences

📊 Web Portfolio & Project Requirements (N/A - This role is not web development-focused)

💵 Compensation & Benefits

Salary Range: $133,900 - $231,400 per year (based on geographic market)

Benefits:

• Medical, financial, and other benefits (visit Amazon's Employee Benefits page for more information)

Working Hours: 40 hours per week, with flexibility for project deadlines and maintenance windows

📝 Enhancement Note: Salary range provided is based on Amazon's compensation structure, which varies by geographic market. Benefits information is sourced from Amazon's official employee benefits page.

🎯 Team & Company Context

Company Culture:

• Industry: E-commerce and cloud computing
• Company Size: Large (global)
• Founded: 1994
• Team Structure: Diverse, global, and cross-functional teams
• Development Methodology: Agile, with a focus on continuous improvement and customer obsession

Career & Growth Analysis:

• Web Technology Career Level: N/A (This role is not web development-focused)
• Reporting Structure: N/A
• Technical Impact: N/A

Growth Opportunities:

• Opportunities for career growth within Amazon's Infrastructure Services (AIS) organization
• Exposure to diverse teams and global projects, fostering continuous learning and skill development

📝 Enhancement Note: While this role is not web development-focused, it offers opportunities for career growth and exposure to diverse teams within Amazon's Infrastructure Services organization.

🌐 Work Environment

Office Type: On-site, with opportunities for remote work and flexible hours

Office Location(s): Seattle, Washington, United States

Workspace Context:

• Collaborative work environment with diverse teams
• Flexible work arrangements, including remote work and flexible hours
• Opportunities for professional development and mentorship

Work Schedule: 40 hours per week, with flexibility for project deadlines and maintenance windows

📝 Enhancement Note: Work environment and schedule information are based on Amazon's general employment practices and policies.

📄 Application & Technical Interview Process (N/A - This role is not web development-focused)

🛠 Technology Stack & Web Infrastructure (N/A - This role is not web development-focused)

👥 Team Culture & Values

Web Development Values: N/A (This role is not web development-focused)

Collaboration Style:

• Cross-functional collaboration with diverse teams
• Customer obsession and focus on user experience
• Bias for action and ownership

📝 Enhancement Note: While this role is not web development-focused, it emphasizes cross-functional collaboration, customer obsession, and a bias for action, which are valuable traits in any team environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Managing global user base and system functionality
• Working with diverse teams and varying disciplines, cultures, or regional differences
• Driving system implementation and process improvement across cross-functional teams

Learning & Development Opportunities:

• Exposure to diverse teams and global projects
• Opportunities for professional development and mentorship within Amazon's Infrastructure Services organization

📝 Enhancement Note: Technical challenges and learning opportunities are based on the role's requirements and Amazon's general employment practices and policies.

💡 Interview Preparation (N/A - This role is not web development-focused)

📌 Application Steps

To apply for this Technical Program Manager position:

1. Submit your application through the Amazon Jobs website.
2. Tailor your resume to highlight relevant technical program management, project management, and cross-functional collaboration experiences.
3. Prepare for behavioral and situational interview questions, focusing on your problem-solving skills, collaboration, and adaptability.
4. Research Amazon's company culture, Infrastructure Services organization, and data center capacity delivery (DCCD) to demonstrate your understanding and enthusiasm for the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.