📍 Job Overview

Job Title: Tech Officer: Network Engineer
Company: BCXP
Location: Kathu, Northern Cape, South Africa
Job Type: Hybrid (Hybrid Remote Worker)
Category: Network Engineer
Date Posted: 2025-06-18
Experience Level: 2-5 years
Remote Status: Hybrid

🚀 Role Summary

Key Responsibilities: Manage and optimize complex networks, supervise direct reports, ensure quality standards, and contribute to new technology research.
Key Skills: ICT Knowledge, Infrastructure Development & Support, Process Orientation, Result Orientation, Problem Solving, Customer Service.

📝 Enhancement Note: This role involves managing and optimizing complex networks, requiring strong technical expertise and leadership skills.

💻 Primary Responsibilities

Network Management & Optimization: Manage change, monitor network stability, and respond to optimization changes.
Problem Management: Troubleshoot network issues and assist with support functions.
Research & Development: Contribute to the research and assessment of new technologies and customer needs.
Standards & Specifications: Monitor service levels and develop standards and specifications.
System Testing: Test systems and maintain records of technical details on network design, implementation plans, and capital projects.
User Support: Support users and support staff, attend to IMACD's (Installation, Modification, Addition, Change, Delete), and provide network administration and support.
System Integration: Integrate systems to ensure seamless connectivity and functionality.

📝 Enhancement Note: This role requires a strong understanding of network infrastructure, protocols, and troubleshooting techniques to ensure optimal network performance and user satisfaction.

🎓 Skills & Qualifications

Education:

Minimum: NQF 4 - Grade 12 National Diploma
Preferred: NQF 6 - 3-year Degree/Diploma/National Diploma

Experience:

2 years of relevant experience, preferably in CISCO Networking

Required Skills:

Customer Service
ICT Knowledge
Infrastructure Development & Support
Process Orientation
Result Orientation
Problem Solving

Preferred Certifications:

CCNA
Relevant CISCO certifications

📝 Enhancement Note: While a Grade 12 National Diploma is the minimum requirement, a 3-year Degree or relevant certifications would be advantageous for this role.

📊 Web Portfolio & Project Requirements (N/A - Not Applicable for this role)

💵 Compensation & Benefits

Salary Range: The salary range for this role in Kathu, Northern Cape, South Africa is approximately ZAR 35,000 - 45,000 per year, based on industry standards and regional cost of living.

Benefits:

Revenue Generating
Billable

📝 Enhancement Note: While the salary range is provided, the specific benefits package should be verified with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Converged Communications Company Size: Medium (1,001-5,000 employees) Founded: Not specified

Team Structure:

The Network Solutions: Tier 3 Support team consists of multiple levels, with this role reporting directly to the Manager: Service Operations.

Development Methodology:

The team follows a structured process for network design, implementation, and maintenance, with a focus on quality and optimization.

Company Website: BCXP Website

📝 Enhancement Note: BCXP is a medium-sized company in the Converged Communications industry, focusing on quality and optimization in network solutions.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the intermediate level, requiring a balance of technical expertise and leadership skills.

Reporting Structure: The Tech Officer: Network Engineer reports directly to the Manager: Service Operations, with no direct reports of their own.

Technical Impact: This role has a significant impact on network performance, user experience, and overall system integration within the organization.

Growth Opportunities:

Technical Growth: Pursue relevant certifications and specializations to enhance technical expertise.
Leadership Growth: Develop management and leadership skills to progress into senior roles within the organization.
Career Transition: Explore opportunities in related fields such as network architecture or IT project management.

📝 Enhancement Note: Career progression in this role may involve developing management and leadership skills, as well as pursuing relevant technical certifications.

🌐 Work Environment

Office Type: Hybrid - A combination of on-site and remote work.

Office Location(s): Kathu, Northern Cape, South Africa

Workspace Context:

On-Site: Collaborative workspace with multiple monitors and testing devices available.
Remote: Remote work options with flexible scheduling for deployment windows and maintenance.

Work Schedule: 40 hours per week, with flexible scheduling for deployment windows and maintenance.

📝 Enhancement Note: The hybrid work environment offers a balance between on-site collaboration and remote flexibility, with a focus on network stability and user support.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Demonstrate strong technical knowledge in network infrastructure, protocols, and troubleshooting techniques.
Behavioral Assessment: Showcase problem-solving skills, customer service orientation, and adaptability to change.
Final Evaluation: Discuss career goals, cultural fit, and potential growth opportunities within the organization.

Portfolio Review Tips: (N/A - Not Applicable for this role)

Technical Challenge Preparation:

Brush up on CISCO Networking skills and prepare for scenario-based questions on network design, optimization, and troubleshooting.
Familiarize yourself with the company's network solutions and customer needs.

ATS Keywords: (See the comprehensive list of ATS keywords at the end of this document)

📝 Enhancement Note: The interview process for this role focuses on technical expertise, problem-solving skills, and cultural fit, with a strong emphasis on network infrastructure and customer service.

🛠 Technology Stack & Web Infrastructure

Network Technologies:

CISCO Networking (CCNA certification preferred)
Network protocols (TCP/IP, DNS, DHCP, etc.)
Network design and optimization tools

Server Technologies:

Not specified (N/A - Not Applicable for this role)

Development & DevOps Tools:

Not specified (N/A - Not Applicable for this role)

📝 Enhancement Note: This role focuses primarily on network infrastructure, with a strong emphasis on CISCO Networking and relevant network protocols.

👥 Team Culture & Values

Network Engineer Values:

Quality & Optimization: Focus on delivering high-quality network solutions and optimizing network performance.
Customer Service: Prioritize customer needs and provide exceptional support to ensure user satisfaction.
Teamwork & Collaboration: Work effectively with cross-functional teams to integrate systems and ensure seamless connectivity.
Continuous Learning: Stay up-to-date with emerging technologies and industry best practices to enhance technical expertise.

Collaboration Style:

Cross-Functional Integration: Collaborate with various teams, including design, marketing, and business teams, to ensure network solutions align with overall business objectives.
Code Review & Knowledge Sharing: Participate in code reviews and knowledge-sharing sessions to enhance technical expertise and maintain high-quality network solutions.
Mentoring & Technical Leadership: Provide mentoring and technical leadership to junior team members and contribute to their professional development.

📝 Enhancement Note: The team culture at BCXP values quality, optimization, customer service, teamwork, and continuous learning, with a strong emphasis on collaboration and knowledge sharing.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Complexity: Manage and optimize complex networks with multiple interconnected systems and user demands.
Emerging Technologies: Stay current with emerging network technologies and adapt to new customer needs and industry trends.
Performance Optimization: Continuously monitor and optimize network performance to ensure optimal user experience and system integration.
User Experience: Design and implement network solutions that prioritize user experience and accessibility.

Learning & Development Opportunities:

Technical Skill Development: Pursue relevant certifications and specializations to enhance technical expertise in network infrastructure and emerging technologies.
Leadership Development: Develop management and leadership skills to progress into senior roles within the organization.
Career Transition: Explore opportunities in related fields such as network architecture or IT project management.

📝 Enhancement Note: Technical challenges in this role include managing complex networks, staying current with emerging technologies, and optimizing network performance for optimal user experience.

💡 Interview Preparation

Technical Questions:

Network Infrastructure: Demonstrate a strong understanding of network infrastructure, protocols, and troubleshooting techniques.
Network Design & Optimization: Discuss network design principles, optimization strategies, and real-world examples of network challenges and solutions.
Problem-Solving: Present structured problem-solving approaches and examples of overcoming network-related challenges.

Company & Culture Questions:

Company Culture: Research BCXP's company culture, values, and mission to demonstrate a strong cultural fit and commitment to the organization.
Team Dynamics: Discuss team dynamics, collaboration, and knowledge-sharing practices within the Network Solutions: Tier 3 Support team.
Career Growth: Inquire about career growth opportunities, technical skill development, and leadership progression within the organization.

Portfolio Presentation Strategy: (N/A - Not Applicable for this role)

📝 Enhancement Note: Interview preparation for this role focuses on technical expertise, problem-solving skills, and cultural fit, with a strong emphasis on network infrastructure and customer service.

📌 Application Steps

To apply for this Tech Officer: Network Engineer position:

Submit your application through the BCXP careers portal.
Prepare for the technical assessment by brushing up on CISCO Networking skills and reviewing network infrastructure, protocols, and troubleshooting techniques.
Familiarize yourself with the company's network solutions, customer needs, and industry trends.
Research BCXP's company culture, values, and mission to demonstrate a strong cultural fit and commitment to the organization.
Prepare for behavioral assessment questions that focus on problem-solving skills, customer service orientation, and adaptability to change.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

ATS Keywords:

Programming Languages & Scripting:

Python, Bash, Perl, PowerShell

Web Frameworks & Libraries:

Not specified (N/A - Not Applicable for this role)

Server Technologies:

CISCO IOS, CISCO NX-OS, Junos

Databases:

Not specified (N/A - Not Applicable for this role)

Tools & Methodologies:

Network protocols (TCP/IP, DNS, DHCP, etc.)
Network design and optimization tools
CISCO Packet Tracer, Wireshark, SolarWinds, Nagios, Zabbix

Soft Skills:

Problem-solving, Customer Service, Teamwork, Collaboration, Adaptability, Communication, Leadership, Mentoring, Technical Writing

Industry Terms:

Network Engineer, Network Solutions, Tier 3 Support, Network Infrastructure, Network Design, Network Optimization, Network Troubleshooting, Network Protocols, CISCO Networking, CCNA, CISCO, Network Engineer, Network Solutions, Tier 3 Support, Network Infrastructure, Network Design, Network Optimization, Network Troubleshooting, Network Protocols, CISCO Networking, CCNA, CISCO

Tech Officer: Network Engineer