📍 Job Overview

Job Title: Tech Officer: Network Engineer
Company: BCXP
Location: Kathu, Northern Cape, South Africa
Job Type: Hybrid (Hybrid Remote Worker)
Category: Network Engineering
Date Posted: 2025-06-18
Experience Level: 2-5 years
Remote Status: Hybrid

🚀 Role Summary

Key Responsibilities: Manage change, monitor network stability, manage problems, contribute to research and assessment of new technologies, monitor service levels, test systems, support users, and provide network administration and support.
Key Skills: Customer Service, ICT Knowledge, Infrastructure Development & Support, Process Orientation, Result Orientation, Problem Solving.
Key Competencies: Culture Match, Job Match, Delivering Results, Adhering to Principles and Values, Working with People, Following Instructions and Procedures, Coping with Pressures and Setbacks, Applying Expertise and Technology.

📝 Enhancement Note: This role involves a high level of technical expertise and requires a candidate who can manage complex network systems and communication protocols, with a strong focus on problem-solving and process orientation.

💻 Primary Responsibilities

Network Management: Manage change, monitor network stability, manage problems, and support users.
Technical Contributions: Contribute to the research and assessment of new technologies, monitor service levels, and test systems.
Network Administration: Provide network administration and support, integrate systems, and attend to IMACD's (Installation, Modification, Addition, Change, Delete).

📝 Enhancement Note: The primary responsibilities involve a mix of proactive network management, technical contributions, and reactive support, requiring a well-rounded network engineer with a strong technical skill set and a customer-focused mindset.

🎓 Skills & Qualifications

Education:

Minimum: NQF 4: Grade 12 National Diploma
Preferred: NQF 6: 3-year Degree/Diploma/National Diploma

Experience:

Required: 2 years of relevant experience, preferably with CISCO Networking
Preferred: Experience in managing complex network systems and communication protocols

Certifications:

Required: CCNA, CISCO
Preferred: Relevant certifications will be an advantage

Professional Memberships:

None specified

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing complex network systems and communication protocols.
Showcase problem-solving skills through case studies or projects.
Highlight any relevant certifications and their applications in previous projects.

Technical Documentation:

Provide detailed network diagrams, system designs, and implementation plans.
Include records of technical details, capital projects, and any relevant documentation.

📝 Enhancement Note: While a portfolio is not explicitly mentioned, demonstrating relevant experience and technical proficiency through case studies, projects, and certifications will be crucial for this role.

💵 Compensation & Benefits

Salary Range: The salary range for this role in the Northern Cape, South Africa, is approximately ZAR 45,000 - 60,000 per annum, based on market research and industry standards for network engineering roles with 2-5 years of experience.

Benefits:

Revenue Generating
Billable

📝 Enhancement Note: The salary range is an estimate and may vary depending on the candidate's experience, qualifications, and the company's internal policies. The benefits listed are minimal, and further details should be obtained from the company.

🎯 Team & Company Context

Company Culture:

Industry: Converged Communications
Company Size: Medium to Large
Founded: Not specified

Team Structure:

The role reports directly to the Manager: Service Operations.
The team consists of network engineers, support staff, and other technical professionals.
The team works collaboratively to manage complex network systems and provide customer support.

Development Methodology:

The team follows a structured process for managing change, monitoring network stability, and addressing problems.
They contribute to the research and assessment of new technologies and monitor service levels to ensure customer satisfaction.
The team works with internal and external stakeholders to deliver results and meet customer expectations.

Company Website: BCXP

📝 Enhancement Note: BCXP is a leading provider of converged communications and technology services in South Africa. The company values a customer-centric approach, technical expertise, and a culture of continuous improvement.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the intermediate to senior level, requiring a strong technical skill set and experience in managing complex network systems and communication protocols.

Reporting Structure: The role reports directly to the Manager: Service Operations, with potential opportunities for growth and leadership within the team.

Technical Impact: The role has a significant impact on the company's network infrastructure, ensuring stability, security, and optimal performance. The network engineer contributes to the development of standards and specifications, driving continuous improvement in the network environment.

Growth Opportunities:

Technical Specialization: Deepen expertise in specific network technologies, protocols, or vendor-specific solutions.
Team Leadership: Develop leadership skills through mentoring junior team members and contributing to strategic decision-making processes.
Architecture and Design: Expand responsibilities to include network architecture and design, driving the company's network strategy and roadmap.

📝 Enhancement Note: The role offers significant growth opportunities for technical specialization, team leadership, and architecture and design, allowing the network engineer to develop their career within the company.

🌐 Work Environment

Office Type: Hybrid (Hybrid Remote Worker)

Office Location(s): Kathu, Northern Cape, South Africa

Workspace Context:

The hybrid work arrangement allows for flexibility in managing network systems and providing customer support.
The role requires a well-equipped workspace with multiple monitors, testing devices, and relevant network management tools.
The network engineer will interact with cross-functional teams, including designers, marketers, and other technical professionals, to deliver results and meet customer expectations.

Work Schedule: The role operates on a standard 40-hour workweek, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The hybrid work environment offers a balance between on-site collaboration and remote work, allowing the network engineer to manage network systems and provide customer support effectively.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Evaluate the candidate's understanding of network engineering principles, protocols, and vendor-specific solutions through technical questions and case studies.
Behavioral Assessment: Assess the candidate's problem-solving skills, customer focus, and cultural fit through behavioral questions and scenarios.
Team Fit Assessment: Evaluate the candidate's ability to work collaboratively with cross-functional teams and contribute to a positive work environment.
Final Evaluation: Assess the candidate's overall fit for the role, considering their technical expertise, problem-solving skills, and cultural alignment.

Portfolio Review Tips:

Highlight relevant experience in managing complex network systems and communication protocols.
Showcase problem-solving skills through case studies or projects that demonstrate the ability to address network challenges and optimize performance.
Include any relevant certifications and their applications in previous projects.

Technical Challenge Preparation:

Brush up on network engineering principles, protocols, and vendor-specific solutions relevant to the role.
Practice problem-solving skills through network design exercises, case studies, and scenario-based challenges.
Familiarize yourself with the company's network infrastructure, technologies, and customer base to tailor your responses to the company's specific needs.

📝 Enhancement Note: The interview process focuses on evaluating the candidate's technical expertise, problem-solving skills, and cultural fit. Preparation should focus on demonstrating a strong technical skill set and a customer-centric approach to network engineering.

🛠 Technology Stack & Web Infrastructure

Network Technologies:

CISCO Networking (CCNA, CISCO)
Relevant network engineering protocols and standards

Network Management Tools:

Network management platforms (e.g., SolarWinds, Nagios, Zabbix)
Network monitoring tools (e.g., Wireshark, tcpdump)
Network automation tools (e.g., Ansible, Puppet, Chef)

📝 Enhancement Note: The technology stack focuses on CISCO Networking and relevant network engineering protocols and standards. The network management tools enable the network engineer to monitor, manage, and automate network systems effectively.

👥 Team Culture & Values

Network Engineering Values:

Customer Focus: Prioritize customer needs and ensure network stability, security, and optimal performance.
Technical Expertise: Continuously develop technical skills and stay up-to-date with industry best practices and emerging technologies.
Collaboration: Work collaboratively with cross-functional teams to deliver results and meet customer expectations.
Problem-Solving: Demonstrate strong problem-solving skills and a customer-centric approach to network engineering.

Collaboration Style:

Cross-Functional Integration: Work closely with designers, marketers, and other technical professionals to deliver results and meet customer expectations.
Code Review Culture: Contribute to a culture of continuous improvement through code reviews, knowledge sharing, and technical mentoring.
Knowledge Sharing: Encourage a culture of knowledge sharing, technical mentoring, and continuous learning to drive technical excellence within the team.

📝 Enhancement Note: The network engineering values emphasize customer focus, technical expertise, collaboration, and problem-solving. The collaboration style encourages cross-functional integration, code review culture, and knowledge sharing to drive technical excellence within the team.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Stability: Maintain network stability and performance under varying workloads and changing customer demands.
Problem-Solving: Develop and implement effective solutions for network-related issues, ensuring minimal downtime and optimal performance.
Emerging Technologies: Stay up-to-date with emerging network technologies and their potential applications in the company's network infrastructure.

Learning & Development Opportunities:

Technical Skill Development: Deepen expertise in specific network technologies, protocols, or vendor-specific solutions through training, certifications, and hands-on experience.
Conference Attendance: Attend industry conferences, workshops, and webinars to stay informed about emerging trends and best practices in network engineering.
Technical Mentorship: Seek mentorship opportunities from senior network engineers and other technical professionals to develop leadership skills and expand technical knowledge.

📝 Enhancement Note: The technical challenges and learning & development opportunities focus on continuous technical skill development, staying informed about emerging trends, and seeking mentorship to drive career growth and technical excellence.

💡 Interview Preparation

Technical Questions:

Network Engineering Principles: Demonstrate a strong understanding of network engineering principles, protocols, and vendor-specific solutions relevant to the role.
Problem-Solving: Showcase problem-solving skills through network design exercises, case studies, and scenario-based challenges.
Customer Focus: Highlight a customer-centric approach to network engineering, prioritizing customer needs and ensuring network stability, security, and optimal performance.

Company & Culture Questions:

Company Knowledge: Demonstrate a strong understanding of the company's network infrastructure, technologies, and customer base to tailor your responses to the company's specific needs.
Team Dynamics: Showcase an understanding of the team's structure, dynamics, and collaborative approach to network engineering and customer support.
Customer Expectations: Highlight an understanding of customer expectations and the company's commitment to delivering results and meeting customer needs.

Portfolio Presentation Strategy:

Relevant Experience: Highlight relevant experience in managing complex network systems and communication protocols.
Problem-Solving Skills: Showcase problem-solving skills through case studies or projects that demonstrate the ability to address network challenges and optimize performance.
Certifications: Include any relevant certifications and their applications in previous projects to demonstrate technical proficiency and continuous learning.

📝 Enhancement Note: The interview preparation focuses on demonstrating a strong technical skill set, problem-solving skills, and a customer-centric approach to network engineering. Preparation should include research on the company's network infrastructure, technologies, and customer base to tailor responses to the company's specific needs.

📌 Application Steps

To apply for this Tech Officer: Network Engineer position:

Customize Your Application: Tailor your resume and cover letter to highlight relevant experience in managing complex network systems and communication protocols, problem-solving skills, and a customer-centric approach to network engineering.
Prepare for Technical Assessment: Brush up on network engineering principles, protocols, and vendor-specific solutions relevant to the role. Practice problem-solving skills through network design exercises, case studies, and scenario-based challenges.
Research the Company: Familiarize yourself with the company's network infrastructure, technologies, and customer base to tailor your responses to the company's specific needs.
Prepare for Behavioral Assessment: Showcase your problem-solving skills, customer focus, and cultural fit through behavioral questions and scenarios.
Review Your Portfolio: Ensure your portfolio demonstrates relevant experience, problem-solving skills, and any relevant certifications that highlight your technical proficiency and continuous learning.

📝 Enancement Note: The application steps focus on tailoring your application to the role, preparing for the technical assessment, researching the company, preparing for the behavioral assessment, and reviewing your portfolio to demonstrate your fit for the role.

Tech Officer: Network Engineer