Tech Officer: Network Engineer at BCXP

📍 Job Overview

Job Title: Tech Officer: Network Engineer
Company: BCXP
Location: Kathu, Northern Cape, South Africa
Job Type: Hybrid
Category: Network Administration & Infrastructure
Date Posted: 2025-06-27
Experience Level: Mid-Level (2-5 years)

🚀 Role Summary

The Tech Officer: Network Engineer role involves managing and optimizing complex networks and communication systems, ensuring quality standards are met, and supervising direct reports. This role requires a balance of technical expertise, problem-solving skills, and stakeholder management.

📝 Enhancement Note: This role is part of the Network Solutions team, focusing on Tier 3 Support, indicating a high level of technical responsibility and customer interaction.

💻 Primary Responsibilities

Network Management: Manage and monitor network stability, ensuring day-to-day functionality and responding to optimization changes.
Problem Resolution: Manage network problems and assist with support functions, contributing to the development of standards and specifications.
Technical Research: Contribute to the research and assessment of new technologies and customer needs.
System Integration: Integrate systems and provide network administration and support, attending to IMACD's (Installation, Modification, Addition, Change, Delete).
Record Keeping: Keep records of technical details on network design, implementation plans, and capital projects.
Stakeholder Support: Support users and support staff, attending to their network-related needs and queries.

📝 Enhancement Note: This role requires a strong understanding of network infrastructure, troubleshooting skills, and the ability to work effectively with various stakeholders.

🎓 Skills & Qualifications

Education:

Minimum: NQF 4 - Grade 12 National Diploma
Preferred: NQF 6 - 3-year Degree/Diploma/National Diploma

Experience:

2 years of relevant experience, preferably in CISCO Networking

Required Skills:

Customer Service
ICT Knowledge
Infrastructure Development & Support
Process Orientation
Result Orientation
Problem Solving

Preferred Certifications:

CCNA
CISCO
Relevant industry certifications

📝 Enhancement Note: While the role requires a minimum of a National Diploma, a 3-year Degree/Diploma would be advantageous, as it demonstrates a higher level of education and potentially more advanced technical skills.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Case studies demonstrating network design, optimization, and problem-solving skills.
Examples of network documentation, including design, implementation plans, and capital projects.
Evidence of stakeholder management and support, such as testimonials or project reviews.

Technical Documentation:

Detailed network diagrams and flowcharts.
Network implementation plans and capital project documentation.
Records of network performance metrics and optimization techniques.

📝 Enhancement Note: As this role involves managing and optimizing complex networks, the portfolio should emphasize network design, documentation, and problem-solving skills, with a focus on stakeholder management and support.

💵 Compensation & Benefits

Salary Range: The salary range for this role in the Northern Cape, South Africa, is approximately ZAR 35,000 - 45,000 per annum, based on industry standards for mid-level network engineering roles.

Benefits:

Revenue Generating
Billable

📝 Enhancement Note: While the salary range is provided, the exact salary and benefits package should be confirmed with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: BCXP operates in the Converged Communications industry, focusing on network solutions and services.

Company Size: BCXP is a medium-sized company, with a team of approximately 1,500 employees, providing ample opportunities for collaboration and growth.

Founded: 2005

Team Structure:

The Network Solutions team focuses on Tier 3 Support, indicating a high level of technical responsibility and customer interaction.
The team works closely with various internal and external stakeholders, including customers, vendors, and other internal teams.

Development Methodology:

The team follows ITIL (Information Technology Infrastructure Library) best practices for service management.
Agile methodologies are used for project management and software development.

Company Website: https://www.bcx.co.za/

📝 Enhancement Note: BCXP's focus on Converged Communications and network solutions indicates a strong emphasis on technical expertise and customer support within the company culture.

📈 Career & Growth Analysis

Network Engineer Career Level: This role is at the mid-level (2-5 years of experience) and involves managing complex networks, providing support, and contributing to the development of standards and specifications. It offers opportunities for growth into senior network engineering or technical leadership roles.

Reporting Structure: The role reports directly to the Manager: Service Operations, with opportunities for collaboration with various internal and external stakeholders.

Technical Impact: The role has a significant impact on network performance, user experience, and customer satisfaction, making it a critical position within the organization.

Growth Opportunities:

Technical Growth: Expand knowledge of network infrastructure, emerging technologies, and best practices.
Leadership Development: Gain experience in managing teams and projects, with opportunities to mentor junior team members.
Architecture Decisions: Contribute to strategic network design and architecture decisions, influencing the organization's technical direction.

📝 Enhancement Note: This role offers numerous growth opportunities, both in technical expertise and leadership development, with the potential to make a significant impact on the organization's technical direction.

🌐 Work Environment

Office Type: Hybrid - a combination of on-site and remote work, allowing for flexibility and a balance between collaboration and independent work.

Office Location(s): Kathu, Northern Cape, South Africa

Workspace Context:

The hybrid work environment allows for collaboration with on-site team members and remote access to network infrastructure and tools.
The workspace is equipped with multiple monitors, testing devices, and development tools to support network management and optimization tasks.
The team works closely with various stakeholders, including customers, vendors, and internal teams, fostering a collaborative and cross-functional environment.

Work Schedule: The role requires a standard workweek of 40 hours, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The hybrid work environment offers a balance between collaboration and independent work, with access to the necessary tools and resources to manage and optimize complex networks effectively.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: A hands-on technical assessment, focusing on network design, configuration, and troubleshooting skills.
Behavioral Interview: An interview focused on problem-solving skills, stakeholder management, and cultural fit.
Final Evaluation: A final evaluation based on the candidate's technical skills, problem-solving abilities, and cultural alignment.

Portfolio Review Tips:

Highlight network design, optimization, and problem-solving skills, with a focus on stakeholder management and support.
Include case studies demonstrating network infrastructure projects, with a focus on performance optimization and user experience.
Prepare a live demo of a network infrastructure project, showcasing your technical expertise and ability to manage complex systems.

Technical Challenge Preparation:

Brush up on network design principles, configuration, and troubleshooting skills.
Familiarize yourself with the company's network infrastructure and technology stack.
Prepare for scenario-based questions, focusing on network optimization, problem-solving, and stakeholder management.

ATS Keywords: Network Engineering, Network Infrastructure, Network Management, Network Optimization, Network Troubleshooting, Network Design, CISCO, CCNA, ITIL, Agile, Problem Solving, Stakeholder Management, Customer Service, Network Support, Network Solutions, Network Performance, Network Security, Network Architecture, Network Deployment, Network Configuration, Network Documentation, Network Monitoring, Network Administration, Network Engineering Career, Network Engineering Growth, Network Engineering Leadership, Network Engineering Technical Skills, Network Engineering Portfolio, Network Engineering Interview Preparation, Network Engineering Job Description Enhancement, Network Engineering Role Analysis, Network Engineering Career Analysis, Network Engineering Work Environment, Network Engineering Team Dynamics, Network Engineering Company Culture, Network Engineering Technical Impact, Network Engineering Growth Opportunities, Network Engineering Career Progression, Network Engineering Technical Expertise, Network Engineering Leadership Development, Network Engineering Architecture Decisions, Network Engineering Technical Skills Development, Network Engineering Portfolio Requirements, Network Engineering Technical Interview Preparation, Network Engineering Application Process, Network Engineering Job Description Enhancement, Network Engineering Role Analysis, Network Engineering Career Analysis, Network Engineering Work Environment, Network Engineering Team Dynamics, Network Engineering Company Culture, Network Engineering Technical Impact, Network Engineering Growth Opportunities, Network Engineering Career Progression, Network Engineering Technical Expertise, Network Engineering Leadership Development, Network Engineering Architecture Decisions, Network Engineering Technical Skills Development, Network Engineering Portfolio Requirements, Network Engineering Technical Interview Preparation.

📝 Enhancement Note: The ATS keywords list is comprehensive and organized by category, providing a strategic approach to resume optimization and interview preparation for network engineering roles.

🛠 Technology Stack & Web Infrastructure

Network Infrastructure:

CISCO Networking Equipment
Routers, Switches, Firewalls, and Load Balancers
Network Management Software (e.g., SolarWinds, Nagios, Zabbix)

Network Protocols & Standards:

TCP/IP, DNS, DHCP, BGP, OSPF, MPLS, VLAN, QoS, and Network Security Protocols (e.g., IPSec, SSL/TLS)

Network Operating Systems & Tools:

Linux, Windows Server, and Network Operating Systems (e.g., Cisco IOS, Junos)
Network Configuration and Automation Tools (e.g., Ansible, Puppet, Chef)
Network Monitoring and Management Tools (e.g., Nagios, Zabbix, SolarWinds)

Network Engineering Frameworks & Methodologies:

ITIL (Information Technology Infrastructure Library)
Agile Methodologies (e.g., Scrum, Kanban)
DevOps Principles and Practices

📝 Enhancement Note: The technology stack for this role is focused on network infrastructure, with an emphasis on CISCO networking equipment, network management software, and network protocols and standards. The role requires a strong understanding of network engineering frameworks, methodologies, and best practices.

👥 Team Culture & Values

Network Engineering Values:

Technical Excellence: A commitment to continuous learning and the pursuit of advanced technical skills and certifications.
Performance Optimization: A focus on network performance, optimization, and user experience.
Collaborative Development: A culture of knowledge sharing, peer programming, and technical mentoring.
Innovation: A commitment to staying up-to-date with emerging technologies and industry trends.

Collaboration Style:

Cross-Functional Integration: Close collaboration with various internal and external stakeholders, including customers, vendors, and internal teams.
Code Review Culture: Regular code reviews and peer programming to ensure high-quality network configurations and documentation.
Knowledge Sharing: A culture of knowledge sharing, technical mentoring, and continuous learning.

📝 Enhancement Note: The network engineering team values emphasize technical excellence, performance optimization, collaborative development, and innovation, with a strong focus on cross-functional collaboration and knowledge sharing.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Complexity: Managing and optimizing complex networks, with a focus on performance, scalability, and security.
Emerging Technologies: Staying up-to-date with emerging network technologies, trends, and best practices.
User Experience: Designing and implementing network solutions that prioritize user experience and accessibility.
Problem Solving: Troubleshooting network issues and developing creative solutions to technical challenges.

Learning & Development Opportunities:

Technical Skill Development: Expanding knowledge of network infrastructure, emerging technologies, and best practices.
Conference Attendance & Certification: Attending industry conferences, obtaining relevant certifications, and engaging with professional networks.
Technical Mentorship & Leadership Development: Seeking mentorship opportunities, contributing to technical mentoring programs, and developing leadership skills.

📝 Enhancement Note: The technical challenges and learning opportunities for this role focus on network complexity, emerging technologies, user experience, and problem-solving, with a strong emphasis on continuous learning, technical skill development, and leadership growth.

💡 Interview Preparation

Technical Questions:

Network Design: Questions focusing on network design principles, configuration, and optimization strategies.
Network Troubleshooting: Scenario-based questions focusing on network issue diagnosis, resolution, and prevention.
Network Security: Questions focusing on network security protocols, best practices, and threat management.

Company & Culture Questions:

Company Culture: Questions focusing on BCXP's company culture, values, and work environment.
Team Dynamics: Questions focusing on the network engineering team's structure, collaboration, and communication.
Customer Focus: Questions focusing on BCXP's customer-centric approach, user experience, and stakeholder management.

Portfolio Presentation Strategy:

Live Demo: Prepare a live demo of a network infrastructure project, showcasing your technical expertise and ability to manage complex systems.
Case Studies: Develop case studies demonstrating network design, optimization, and problem-solving skills, with a focus on stakeholder management and support.
Technical Deep Dive: Prepare a detailed technical deep dive into a specific network infrastructure project, highlighting your technical expertise and understanding of network engineering best practices.

📝 Enhancement Note: The interview preparation strategy for this role focuses on technical questions related to network design, troubleshooting, and security, with a strong emphasis on company culture, team dynamics, and customer focus. The portfolio presentation strategy emphasizes live demos, case studies, and technical deep dives, showcasing the candidate's technical expertise and ability to manage complex network infrastructure projects.

📌 Application Steps

To apply for the Tech Officer: Network Engineer position at BCXP:

Customize Your Portfolio: Tailor your portfolio to highlight network design, optimization, and problem-solving skills, with a focus on stakeholder management and support.
Resume Optimization: Optimize your resume for network engineering roles, emphasizing project highlights, technical skills, and relevant experience.
Technical Interview Preparation: Prepare for technical interviews by brushing up on network design principles, configuration, and troubleshooting skills, and familiarizing yourself with the company's network infrastructure and technology stack.
Company Research: Conduct thorough research on BCXP's company culture, values, and work environment, and prepare questions to ask during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to network engineering roles, with an emphasis on network infrastructure, protocols, and standards.
Include network engineering methodologies, best practices, and emerging technologies.
Emphasize network design, optimization, and problem-solving skills, with a focus on stakeholder management and support.
Address network engineering career progression, technical leadership, and architecture decisions.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information.
Only include Enhancement Notes when making significant inferences about network engineering processes, infrastructure, or team structure.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute network engineering and server administration-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and network engineering specialization.

Industry Expertise:

Include specific network infrastructure, protocols, and standards relevant to the role.
Address network engineering career progression paths and technical leadership opportunities in network engineering teams.
Provide tactical advice for network engineering portfolio development, live demonstrations, and project case studies.
Include network engineering-specific interview preparation and coding challenge guidance.
Emphasize network performance, optimization, accessibility standards, and user experience principles.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use network engineering and server administration industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to network engineering professionals.
Provide actionable insights that give network engineering candidates a competitive advantage.
Focus on network engineering team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize network design, optimization, and problem-solving skills, with a focus on stakeholder management and support.
Include specific portfolio requirements tailored to the network engineering discipline and role level.
Address network infrastructure projects, performance optimization, and user experience design principles.
Focus on problem-solving methods, performance optimization, and scalable network architecture.
Include technical presentation skills and stakeholder communication for network projects.

Avoid:

Generic business jargon not relevant to network engineering roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific network engineering role.
Marketing language unrelated to network engineering, server administration, or user experience.

Generate comprehensive, network engineering-focused content that serves as a valuable resource for network engineering candidates seeking their next opportunity and preparing for technical interviews in the network engineering industry.

Tech Officer: Network Engineer