📍 Job Overview

• Job Title: Systems Engineer, ToolBelt - Builder Tools, Operator Tools, UXP2 and Cutlass.
• Company: Amazon
• Location: West Berkshire, United Kingdom
• Job Type: On-site
• Category: Systems Engineer
• Date Posted: 2025-06-25
• Experience Level: 0-2 years

🚀 Role Summary

• Key Responsibilities: Troubleshoot customer issues, implement operational excellence, automate processes, manage service capacity and efficiency.
• Key Skills: Linux system administration, systems automation, network fundamentals, troubleshooting skills, cloud computing concepts, production environment experience, monitoring frameworks.

📝 Enhancement Note: This role focuses on systems engineering within Amazon Web Services (AWS), requiring a strong foundation in Linux, networking, and troubleshooting. Familiarity with AWS services and cloud computing concepts is beneficial.

💻 Primary Responsibilities

• Troubleshooting & Innovation: Diagnose and resolve customer issues, innovate fixes, and workarounds.
• Operational Excellence: Implement operational excellence best practices, automate manual processes, and manage service capacity and efficiency.
• Collaboration: Work with cross-functional teams to deliver results, communicate clearly, and collaborate effectively.
• Customer Obsession: Understand customer pain points and find resolutions quickly and completely.

📝 Enhancement Note: This role requires strong problem-solving skills, attention to detail, and the ability to work in a dynamic environment. Experience with AWS services and cloud computing is a plus.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Systems Engineering, Computer Science, or a related field, or relevant work experience.

Experience: Working knowledge of Linux system administration, systems automation using BASH, Python, Perl, etc., network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP), and good troubleshooting skills at all levels, from application to network to host.

Required Skills:

• Linux system administration
• Systems automation (BASH, Python, Perl)
• Network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
• Troubleshooting skills (application to network to host)
• Cloud computing concepts and design considerations (preferred)
• Experience in a production environment (preferred)
• Monitoring frameworks (CloudWatch, Datadog, Grafana, Elastic, or similar) (preferred)

📝 Enhancement Note: While not explicitly stated, familiarity with AWS services and infrastructure as code (IaC) tools like AWS CloudFormation or Terraform would be highly beneficial for this role.

📊 Web Portfolio & Project Requirements

• Portfolio Essentials: Not specified for this role, but demonstrating experience with Linux, networking, and troubleshooting through relevant projects would be beneficial.
• Technical Documentation: Not specified for this role, but documenting the resolution of complex issues, automation scripts, and system designs can showcase problem-solving skills and attention to detail.

📝 Enhancement Note: As this role focuses on systems engineering and troubleshooting, a portfolio showcasing problem-solving skills, system designs, and automation scripts would be most relevant.

💵 Compensation & Benefits

Salary Range: £35,000 - £55,000 per year (based on UK market research for entry-level systems engineering roles in the tech industry)

Benefits:

• Competitive salary and benefits package
• Stock awards and bonuses
• Retirement savings plan
• Health, vision, and dental insurance
• Maternity and paternity leave
• Employee discounts
• Career advancement opportunities

Working Hours: Full-time, typically 40 hours per week, with on-call rotations for 24/7 support.

📝 Enhancement Note: Salary range is an estimate based on UK market research for entry-level systems engineering roles in the tech industry. Benefits may vary based on the candidate's location and employment status.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and cloud computing services

Company Size: Large (over 1,000,000 employees)

Founded: 1994

Team Structure:

• Large, diverse teams working on various AWS services and products
• Collaborative, cross-functional teams with a focus on customer obsession and innovation
• Flat hierarchy with an emphasis on ownership and empowerment

Development Methodology:

• Agile/Scrum methodologies with sprint planning for web projects
• Code reviews, testing, and quality assurance practices
• Deployment strategies, CI/CD pipelines, and server management

Company Website: https://www.amazon.com/

📝 Enhancement Note: Amazon's company culture emphasizes innovation, customer obsession, and a bias for action. The company values diversity, inclusion, and continuous learning.

📈 Career & Growth Analysis

Systems Engineer Career Level: Entry-level to mid-level, responsible for troubleshooting, automation, and managing the capacity and efficiency of services.

Reporting Structure: Typically reports to a Senior Systems Engineer or Team Lead, with opportunities for growth into more senior roles or specialized positions.

Technical Impact: Directly impacts the performance, availability, and scalability of AWS services, ensuring customers have a reliable and secure cloud computing experience.

Growth Opportunities:

• Specialization in specific AWS services or technologies
• Transition into more senior roles, such as Senior Systems Engineer or Technical Lead
• Career progression into architecture, engineering management, or other technical leadership roles

📝 Enhancement Note: Amazon offers numerous growth opportunities for motivated and talented systems engineers, with a strong focus on continuous learning and career development.

🌐 Work Environment

Office Type: Large, modern offices with collaborative workspaces and state-of-the-art technology.

Office Location(s): West Berkshire, United Kingdom (with additional offices worldwide)

Workspace Context:

• Collaborative workspaces with multiple monitors and testing devices available
• Access to various tools, frameworks, and platforms for learning and development
• Opportunities for cross-functional collaboration with designers, marketers, and other teams

Work Schedule: Full-time, typically 40 hours per week, with on-call rotations for 24/7 support. Flexible working hours and remote work arrangements may be available for some roles.

📝 Enhancement Note: Amazon's work environment emphasizes collaboration, innovation, and continuous learning. The company offers competitive benefits, growth opportunities, and a dynamic, fast-paced work environment.

📄 Application & Technical Interview Process

Interview Process:

1. Online assessment or coding challenge focused on troubleshooting, automation, and system design
2. Technical deep dive, discussing system design, architecture, and problem-solving skills
3. Behavioral interviews, focusing on customer obsession, collaboration, and problem-solving
4. Final round, discussing cultural fit, career aspirations, and next steps

Portfolio Review Tips:

• Highlight relevant projects showcasing Linux, networking, and troubleshooting skills
• Document the resolution of complex issues, automation scripts, and system designs
• Prepare a live demo or presentation of a relevant project, focusing on problem-solving and system design

Technical Challenge Preparation:

• Brush up on Linux system administration, networking fundamentals, and troubleshooting skills
• Familiarize yourself with AWS services, cloud computing concepts, and monitoring frameworks
• Practice system design exercises and prepare for architecture discussions

ATS Keywords: Linux, system administration, automation, troubleshooting, cloud computing, AWS services, network fundamentals, monitoring frameworks, customer obsession, problem-solving, collaboration.

📝 Enhancement Note: Amazon's interview process focuses on technical skills, problem-solving, and cultural fit. Candidates should be prepared to discuss system design, architecture, and troubleshooting in detail.

🛠 Technology Stack & Web Infrastructure

Operating Systems: Linux (Ubuntu, CentOS, Amazon Linux)

Programming Languages: BASH, Python, Perl, other scripting languages (as needed)

Networking Tools: DNS, DHCP, TCP/IP, routing, switching, HTTP, monitoring tools (CloudWatch, Datadog, Grafana, Elastic)

AWS Services: EC2, S3, RDS, Route 53, VPC, CloudWatch, IAM, other AWS services (as needed)

Infrastructure Tools: AWS CloudFormation, Terraform, Ansible, other IaC tools (as needed)

📝 Enhancement Note: Familiarity with AWS services and infrastructure as code (IaC) tools is highly beneficial for this role. Candidates should be comfortable working with Linux, networking tools, and AWS-specific technologies.

👥 Team Culture & Values

Systems Engineer Values:

• Customer obsession: Focus on understanding and addressing customer needs and pain points
• Ownership: Take responsibility for your work and drive results
• Invent and simplify: Continuously innovate and simplify processes and systems
• Learn and be curious: Embrace continuous learning and growth
• Hire and develop the best: Attract and develop the best talent to drive success

Collaboration Style:

• Cross-functional collaboration with designers, marketers, and other teams
• Code reviews and pair programming practices
• Knowledge sharing, technical mentoring, and continuous learning

📝 Enhancement Note: Amazon's team culture emphasizes collaboration, innovation, and continuous learning. The company values diversity, inclusion, and a bias for action.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Troubleshooting complex, high-impact issues in a large-scale, dynamic environment
• Automating manual processes and improving system efficiency
• Designing and implementing scalable, secure, and highly available systems
• Staying up-to-date with emerging technologies and best practices in cloud computing

Learning & Development Opportunities:

• AWS training and certification programs
• Conference attendance, webinars, and online courses
• Technical mentoring and coaching from experienced engineers
• Opportunities to work on diverse projects and gain exposure to various AWS services and technologies

📝 Enhancement Note: Amazon offers numerous learning and development opportunities for systems engineers, with a strong focus on AWS technologies and cloud computing best practices.

💡 Interview Preparation

Technical Questions:

• System design and architecture questions focused on AWS services and cloud computing concepts
• Troubleshooting and problem-solving exercises, demonstrating an understanding of Linux, networking, and automation
• Behavioral questions focusing on customer obsession, collaboration, and problem-solving

Company & Culture Questions:

• Questions about Amazon's company culture, values, and mission
• Questions about the team's goals, projects, and challenges
• Questions about the role's responsibilities, growth opportunities, and career progression

Portfolio Presentation Strategy:

• Prepare a live demo or presentation of a relevant project, focusing on problem-solving and system design
• Highlight the resolution of complex issues, automation scripts, and system designs
• Tailor the presentation to the specific role and team, emphasizing the value you can bring to the organization

📝 Enhancement Note: Amazon's interview process focuses on technical skills, problem-solving, and cultural fit. Candidates should be prepared to discuss system design, architecture, and troubleshooting in detail, as well as their understanding of Amazon's company culture and values.

📌 Application Steps

To apply for this Systems Engineer position at Amazon:

1. Submit your application through the Amazon careers portal.
2. Prepare a portfolio showcasing your Linux, networking, and troubleshooting skills, with a focus on relevant projects and problem-solving examples.
3. Brush up on your AWS services, cloud computing concepts, and troubleshooting skills, and prepare for technical interviews and coding challenges.
4. Research Amazon's company culture, values, and mission, and prepare for behavioral interviews focused on customer obsession, collaboration, and problem-solving.
5. Tailor your application and interview preparation to the specific role and team, emphasizing the value you can bring to the organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.