📍 Job Overview

Job Title: Systems Engineer (MSSP & Cloud)
Company: Fortinet
Location: Jakarta, Indonesia
Job Type: Full time
Category: DevOps & Infrastructure
Date Posted: 2025-06-27
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

MSSP & Cloud Focus: This role centers around Fortinet's Managed Security Service Provider (MSSP) and cloud offerings, requiring a strong understanding of both on-premises and cloud-based security solutions.
Pre-sales & Technical Consultancy: The primary responsibility is to provide pre-sales support and technical consultancy to customers, understanding their unique requirements and proposing tailored security solutions.
Cross-functional Collaboration: This role works closely with various teams, including sales, marketing, and product management, to ensure customer needs are met and Fortinet's solutions align with market demands.
Technical Leadership: The Systems Engineer is expected to demonstrate technical leadership, staying updated with the latest security trends and emerging technologies to drive innovation and enhance Fortinet's product portfolio.

📝 Enhancement Note: Given Fortinet's position as a cybersecurity leader, this role requires a deep understanding of both traditional and cutting-edge security technologies, as well as the ability to translate complex technical concepts into understandable solutions for customers.

💻 Primary Responsibilities

Customer Engagement: Actively engage with customers to understand their security challenges, environment, and requirements, then propose and deliver appropriate security solutions.
Presales Function: Effectively carry out presales functions, including solution offerings (proposals, demos, presentations), tender documents, RFPs, RFIs, and POC demos.
Professional Services & Training: Provide professional services and training for channels and distributors, ensuring they are well-equipped to sell, deploy, and support Fortinet's solutions.
Solution Design & Implementation: Design and implement security solutions tailored to customer needs, ensuring they are efficient, scalable, and aligned with Fortinet's product portfolio.
Collaboration & Knowledge Sharing: Collaborate with internal teams to share knowledge, best practices, and customer insights, contributing to Fortinet's continuous improvement and innovation.

📝 Enhancement Note: This role requires a balance between strong technical expertise and excellent communication skills, as the Systems Engineer must be able to engage with both technical and non-technical stakeholders effectively.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Computer Science, Engineering, or a related field is required. A Master's degree would be an asset.

Experience: At least 5 years of experience in network security or application security is necessary, with a proven track record in handling big enterprise accounts, lab setup, and proof-of-concept (POC) projects.

Required Skills:

Networking & Security: Demonstrable expertise in networking and security solutions, such as routing, switching, VPN, firewall, SDWAN, sandboxing, UEBA, and application security.
Cloud Deployment: Proven experience in cloud deployment, including AWS, Azure, Alibaba, Google Cloud, or other major cloud platforms.
Hacking Techniques & Penetration Testing: Knowledge of hacking techniques, exploit simulation, or penetration testing is essential to understand and mitigate security threats effectively.
Excellent Communication: Strong communication and presentation skills are crucial for engaging with customers, partners, and internal teams.

Preferred Skills:

SDN & Orchestration: Familiarity with SDN, orchestration, or multi-vendor integrated deployment would be an asset.
Emerging Technologies: Experience with emerging security technologies, such as AI, machine learning, or IoT security, would be highly desirable.

📝 Enhancement Note: Given the dynamic nature of the cybersecurity industry, continuous learning and adaptability are crucial for success in this role. Candidates should be eager to stay updated with the latest trends and emerging technologies.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Security Solution Designs: Include examples of security solution designs tailored to customer needs, demonstrating your ability to translate complex requirements into effective and efficient security solutions.
POC & Lab Setup: Showcase your experience in POC and lab setup projects, highlighting your technical expertise and problem-solving skills.
Customer Success Stories: Share success stories or case studies demonstrating how you have helped customers overcome their security challenges and achieve their objectives.

Technical Documentation:

Solution Architecture: Document your approach to security solution architecture, including design principles, best practices, and trade-offs considered during the design process.
Deployment & Configuration: Provide detailed documentation on deployment and configuration processes, ensuring reproducibility and ease of use for customers and internal teams.
Testing & Validation: Outline your testing and validation methodologies, including performance metrics, security assessments, and user acceptance testing (UAT) processes.

📝 Enhancement Note: As this role focuses on pre-sales and technical consultancy, your portfolio should emphasize your ability to understand customer requirements, design effective security solutions, and communicate complex technical concepts clearly and concisely.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Jakarta, Indonesia, is approximately IDR 30,000,000 - 40,000,000 per year (USD 2,100 - 2,800 per month), based on industry standards and experience level. This estimate is inclusive of base salary and may not include variable compensation, such as bonuses or stock options.

Benefits:

Health & Wellness: Fortinet offers comprehensive health and wellness benefits, including medical, dental, and vision coverage, to support employees' overall well-being.
Retirement Savings: The company provides retirement savings plans, helping employees plan for their future financial security.
Time Off: Fortinet offers competitive time-off policies, including vacation, sick leave, and paid holidays, to ensure employees have ample time to rest and recharge.
Professional Development: Fortinet fosters a culture of continuous learning and growth, offering training and development opportunities to help employees advance their careers.
Employee Discounts: Employees enjoy discounts on Fortinet products and services, as well as other perks and benefits designed to enhance their work-life balance.

Working Hours: The typical workweek is 40 hours, Monday through Friday, with some flexibility for remote work or adjusted hours as needed. The role may require occasional overtime or weekend work to support customer projects or events.

📝 Enhancement Note: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience, skills, and Fortinet's internal compensation structure. The benefits listed are subject to change and may vary depending on the employee's location and Fortinet's benefit plans.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fortinet operates in the cybersecurity industry, focusing on providing high-performance network security solutions for enterprises, service providers, and government organizations worldwide. As a Systems Engineer, you will play a crucial role in driving Fortinet's growth and market leadership by delivering innovative and effective security solutions to customers.

Company Size: Fortinet is a large, global organization with over 6,000 employees and a presence in more than 150 countries. This scale provides ample opportunities for career growth, collaboration, and exposure to diverse technologies and markets.

Founded: Fortinet was founded in 2000 and has since grown to become a leading provider of network security solutions, with a strong focus on innovation, quality, and customer satisfaction.

Team Structure:

Pre-sales & Sales: The Systems Engineer will work closely with the pre-sales and sales teams to understand customer requirements, propose solutions, and drive sales opportunities.
Product Management: Collaborate with product management teams to provide customer insights, influence product roadmaps, and ensure Fortinet's solutions meet market demands.
Engineering & R&D: Work with engineering and R&D teams to stay updated with the latest technologies, contribute to product development, and ensure solutions are technically sound and innovative.

Development Methodology:

Agile & Iterative: Fortinet employs Agile development methodologies, with a focus on iterative development, customer feedback, and continuous improvement.
Cross-functional Collaboration: The company encourages cross-functional collaboration, with teams working together to ensure products meet customer needs, market demands, and technical requirements.
Customer-centric: Fortinet maintains a strong customer focus, with a commitment to understanding customer needs, gathering feedback, and delivering solutions that truly make a difference.

Company Website: Fortinet

📝 Enhancement Note: Fortinet's company culture is characterized by a strong focus on innovation, customer satisfaction, and continuous learning. As a Systems Engineer, you will be expected to embrace these values and contribute to Fortinet's ongoing success in the competitive cybersecurity market.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level within the web technology career path, focusing on pre-sales and technical consultancy. It requires a deep understanding of both traditional and emerging security technologies, as well as strong communication and presentation skills.

Reporting Structure: The Systems Engineer reports directly to the Manager of Systems Engineering and works closely with various teams, including pre-sales, sales, product management, and engineering.

Technical Impact: In this role, you will have a significant impact on Fortinet's product portfolio, customer satisfaction, and market position. Your technical expertise and ability to understand and address customer needs will drive the development and adoption of Fortinet's security solutions.

Growth Opportunities:

Technical Specialization: As a senior-level role, this position offers opportunities for technical specialization and leadership, with the potential to become a subject matter expert (SME) in specific security domains or technologies.
Management & Leadership: With experience and demonstrated success, you may have the opportunity to move into management or leadership roles, driving Fortinet's growth and innovation through team leadership and strategic decision-making.
Global Opportunities: Fortinet's global presence provides opportunities for international assignments, enabling you to gain exposure to diverse markets, cultures, and technologies.

📝 Enhancement Note: Fortinet's career progression paths are designed to support the growth and development of its employees, with a focus on technical expertise, leadership, and strategic decision-making. As a senior-level role, this position offers ample opportunities for career advancement and professional growth.

🌐 Work Environment

Office Type: Fortinet's office environment is collaborative and dynamic, with a strong focus on teamwork, innovation, and customer satisfaction. The company fosters a culture of open communication, continuous learning, and mutual respect.

Office Location(s): Fortinet's Indonesia office is located in Jakarta, with additional offices in other major cities across the country. The company provides modern, well-equipped workspaces designed to support productivity, collaboration, and employee well-being.

Workspace Context:

Collaborative Workspaces: Fortinet's offices feature open-plan workspaces, encouraging collaboration, knowledge sharing, and teamwork among employees.
Specialized Workspaces: The company provides specialized workspaces for specific roles, such as labs, testing environments, and training facilities, to support employees' unique needs and requirements.
Flexible Work Arrangements: Fortinet offers flexible work arrangements, including remote work and adjusted hours, to support employees' work-life balance and accommodate their individual needs.

Work Schedule: The typical workweek is 40 hours, Monday through Friday, with some flexibility for remote work or adjusted hours as needed. The role may require occasional overtime or weekend work to support customer projects or events.

📝 Enhancement Note: Fortinet's work environment is designed to support employee productivity, collaboration, and well-being, with a strong focus on open communication, continuous learning, and mutual respect. As a Systems Engineer, you will be expected to embrace these values and contribute to Fortinet's ongoing success in the competitive cybersecurity market.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to discuss your application, experience, and fit for the role. This may include basic technical questions to assess your understanding of Fortinet's products and security technologies.
Technical Deep Dive: A more in-depth technical conversation focused on your expertise in networking, security, and cloud technologies. This may include architecture discussions, problem-solving exercises, and scenario-based questions.
Customer & Market Engagement: An assessment of your ability to understand customer needs, engage with stakeholders, and propose effective security solutions. This may include role-playing exercises, case studies, or presentations.
Final Interview & Decision: A final interview with key stakeholders, including the hiring manager, to assess your fit for the role, address any remaining questions, and make a hiring decision.

Portfolio Review Tips:

Solution Architecture: Highlight your ability to design and implement effective security solutions tailored to customer needs, demonstrating your understanding of complex requirements and technical trade-offs.
Customer Success Stories: Share success stories or case studies demonstrating your ability to understand customer needs, propose appropriate solutions, and drive customer satisfaction.
Technical Expertise: Showcase your deep understanding of networking, security, and cloud technologies, including hands-on experience with relevant tools, platforms, and best practices.
Communication & Presentation Skills: Emphasize your strong communication and presentation skills, demonstrating your ability to engage with both technical and non-technical stakeholders effectively.

Technical Challenge Preparation:

Architecture & Design: Brush up on your architecture and design skills, focusing on security solutions, network design, and cloud deployment.
Problem-solving: Refresh your problem-solving skills, focusing on real-world security challenges and emerging threats.
Customer Engagement: Prepare for customer engagement scenarios, focusing on understanding customer needs, proposing solutions, and driving customer satisfaction.

ATS Keywords: See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: Programming Languages, Web Frameworks, Server Technologies, Databases, Tools, Methodologies, Soft Skills, Industry Terms.

📝 Enhancement Note: Fortinet's interview process is designed to assess your technical expertise, communication skills, and fit for the role. By preparing thoroughly and demonstrating your understanding of Fortinet's products, technologies, and market, you will increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable, as this role focuses on backend and infrastructure technologies.

Backend & Server Technologies:

Networking & Security: Fortinet's product portfolio includes a wide range of network security solutions, such as firewalls, VPNs, intrusion prevention systems, and web application firewalls. As a Systems Engineer, you should have a deep understanding of these technologies and their application in various customer environments.
Cloud Deployment: Familiarity with major cloud platforms, including AWS, Azure, Alibaba, and Google Cloud, is essential for designing and implementing security solutions in multi-cloud and hybrid environments.
SDN & Orchestration: Experience with SDN, orchestration, or multi-vendor integrated deployment is desirable, as Fortinet's solutions often integrate with third-party technologies and platforms.

Development & DevOps Tools:

Version Control: Familiarity with version control systems, such as Git, is essential for collaborating with internal teams and contributing to Fortinet's product development efforts.
CI/CD Pipelines: Experience with CI/CD pipelines, such as Jenkins or CircleCI, is desirable for automating deployment processes, ensuring consistency, and enhancing overall efficiency.
Monitoring & Logging: Familiarity with monitoring and logging tools, such as Fortinet's FortiSIEM or other industry-standard solutions, is crucial for detecting and responding to security incidents, as well as optimizing overall system performance.

📝 Enhancement Note: As a Systems Engineer, you should have a deep understanding of Fortinet's product portfolio, as well as relevant cloud, networking, and security technologies. This will enable you to design and implement effective security solutions tailored to customer needs and drive Fortinet's ongoing success in the competitive cybersecurity market.

👥 Team Culture & Values

Web Development Values: Not applicable, as this role focuses on backend and infrastructure technologies.

Collaboration Style:

Cross-functional Collaboration: Fortinet encourages cross-functional collaboration, with teams working together to ensure products meet customer needs, market demands, and technical requirements.
Knowledge Sharing: The company fosters a culture of knowledge sharing, with employees encouraged to learn from one another, contribute to collective expertise, and drive continuous improvement.
Customer-centric: Fortinet maintains a strong customer focus, with a commitment to understanding customer needs, gathering feedback, and delivering solutions that truly make a difference.

📝 Enhancement Note: Fortinet's team culture is characterized by a strong focus on collaboration, knowledge sharing, and customer satisfaction. As a Systems Engineer, you will be expected to embrace these values and contribute to Fortinet's ongoing success in the competitive cybersecurity market.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Emerging Technologies: Staying updated with the latest security trends and emerging technologies, such as AI, machine learning, or IoT security, can be challenging but offers significant growth opportunities.
Customer Requirements: Understanding complex customer requirements, designing effective security solutions, and ensuring customer satisfaction can be challenging but rewarding, as it enables you to drive Fortinet's growth and market leadership.
Market Dynamics: The cybersecurity market is dynamic and ever-evolving, requiring you to stay informed about market trends, competitive offerings, and customer needs to ensure Fortinet's solutions remain relevant and competitive.

Learning & Development Opportunities:

Technical Specialization: Fortinet offers opportunities for technical specialization and leadership, enabling you to become a subject matter expert (SME) in specific security domains or technologies.
Certifications & Training: The company provides access to relevant certifications and training programs, helping you enhance your skills, advance your career, and stay competitive in the dynamic cybersecurity market.
Global Opportunities: Fortinet's global presence provides opportunities for international assignments, enabling you to gain exposure to diverse markets, cultures, and technologies.

📝 Enhancement Note: Fortinet's technical challenges and growth opportunities are designed to drive employee development, career advancement, and overall success. By embracing these challenges and pursuing relevant learning and development opportunities, you can enhance your skills, expand your expertise, and contribute to Fortinet's ongoing success in the competitive cybersecurity market.

💡 Interview Preparation

Technical Questions:

Architecture & Design: Be prepared to discuss security architecture and design principles, as well as your approach to network design, cloud deployment, and solution optimization.
Problem-solving: Brush up on your problem-solving skills, focusing on real-world security challenges and emerging threats.
Customer Engagement: Prepare for customer engagement scenarios, focusing on understanding customer needs, proposing solutions, and driving customer satisfaction.

Company & Culture Questions:

Company Values: Familiarize yourself with Fortinet's company values, including its commitment to innovation, customer satisfaction, and continuous learning.
Market Trends: Stay informed about market trends, competitive offerings, and customer needs to demonstrate your understanding of Fortinet's position in the cybersecurity market.
Team Dynamics: Prepare for questions about Fortinet's team culture, collaboration, and knowledge sharing to demonstrate your fit for the role and commitment to Fortinet's success.

Portfolio Presentation Strategy:

Solution Architecture: Highlight your ability to design and implement effective security solutions tailored to customer needs, demonstrating your understanding of complex requirements and technical trade-offs.
Customer Success Stories: Share success stories or case studies demonstrating your ability to understand customer needs, propose appropriate solutions, and drive customer satisfaction.
Technical Expertise: Showcase your deep understanding of Fortinet's products, networking, security, and cloud technologies, including hands-on experience with relevant tools, platforms, and best practices.

📌 Application Steps

To apply for this Systems Engineer (MSSP & Cloud) position at Fortinet:

Submit Your Application: Click on the application link provided in the job listing and submit your resume, cover letter, and any other relevant documents.
Prepare Your Portfolio: Tailor your portfolio to showcase your security solution designs, POC and lab setup projects, and customer success stories, emphasizing your ability to understand customer requirements and propose effective security solutions.
Optimize Your Resume: Ensure your resume is optimized for web development and server administration keywords, highlighting your relevant skills, experience, and achievements.
Prepare for Technical Interviews: Brush up on your technical skills, focusing on Fortinet's products, networking, security, and cloud technologies. Practice problem-solving exercises, architecture discussions, and customer engagement scenarios to demonstrate your expertise and fit for the role.
Research Fortinet: Familiarize yourself with Fortinet's company values, market position, and product portfolio to demonstrate your understanding of the company and commitment to its success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Engineer (MSSP & Cloud) - Indonesia