Systems Engineer - Iraq

📍 Job Overview

• Job Title: Systems Engineer - Iraq
• Company: Fortinet
• Location: Iraq
• Job Type: Full time
• Category: Systems Engineering
• Date Posted: 2025-07-23
• Experience Level: 2-5 years
• Remote Status: On-site

🚀 Role Summary

• Technical Sales Support: Collaborate with sales representatives to provide technical expertise throughout the sales cycle, from pre-sales to post-sales.
• Customer Relationship Management: Serve as the primary technical point of contact for customers and partners, maintaining accurate technical information in CRM.
• Solution Positioning: Confidently present Fortinet solutions to customers through whiteboarding, technical white papers, or customer discussions.
• Time Management: Effectively manage time when working on multiple deals simultaneously, ensuring a positive customer experience.

📝 Enhancement Note: This role requires a strong technical background in security technology, with a focus on encryption, authentication, network security, and related fields. The ability to build and maintain customer relationships is crucial for success in this position.

💻 Primary Responsibilities

• Technical Sales Support: Lead all technical aspects of a sales cycle with Enterprise customers, including project management and active participation in Proof of Concepts (PoCs).
• Customer Needs Analysis: Listen and understand the technical requirements of the customer, then build a solution that outperforms competitor offerings.
• Solution Positioning: Position Fortinet solutions to customers, demonstrating a strong understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against evolving threats.
• Relationship Management: Maintain accurate activity, contact, and account technical information in CRM, ensuring a positive customer experience.
• Continuous Learning: Strive to improve knowledge around Fortinet products and solutions, maintaining a deep understanding of the competitive landscape.

📝 Enhancement Note: This role involves managing multiple deals simultaneously, requiring strong time management skills and the ability to adapt to changing customer needs and market trends.

🎓 Skills & Qualifications

Education: A relevant bachelor's degree in Computer Science, Engineering, or a related field is preferred. Relevant certifications, such as CISSP, are beneficial but not required.

Experience: Proven experience in a pre-sales engineer role, managing end-to-end technical aspects of deals, and driving technical closure.

Required Skills:

• Strong aptitude for security technology, specifically encryption, authentication, network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN.
• Proven problem-solving skills and the ability to impact key wins within an organization.
• Excellent communication skills, with the ability to communicate technically to a range of external and internal stakeholders.
• Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

Preferred Skills:

• Experience with Fortinet products and solutions.
• Familiarity with Salesforce or other CRM systems.
• Knowledge of the competitive landscape in the network security industry.

📝 Enhancement Note: While not explicitly stated, having experience with enterprise-level customers and understanding their unique needs and challenges would be beneficial for this role.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: The salary range for this role in Iraq is typically between IQD 12,000,000 - IQD 18,000,000 per year, depending on experience and qualifications. This estimate is based on regional market research and industry standards for systems engineering roles.

Benefits:

• Excellent training and development opportunities.
• An open working environment with collaborative knowledge sharing.
• The opportunity to be part of an innovative, collaborative, and winning team.
• A competitive salary and incentive compensation package, including stock awards, health, and welfare benefits.

Working Hours: Full-time position, typically 40 hours per week, with flexible hours to accommodate project deadlines and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate and may vary based on individual qualifications, experience, and market conditions. Fortinet offers a comprehensive benefits package to support employees' overall health and financial well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fortinet operates in the network security industry, providing broad, integrated, high-performance security solutions to large enterprises, service providers, and government organizations worldwide.

Company Size: Fortinet is a large organization with over 6,600 employees globally. This size offers numerous opportunities for collaboration, knowledge sharing, and career growth.

Founded: Fortinet was founded in 2000 and has since grown to become a leading network security provider, with over 619 registered global patents – more than three times its closest competitor.

Team Structure: The systems engineering team works closely with the sales organization, collaborating on technical aspects of sales cycles, PoCs, and customer support. The team is expected to maintain a deep understanding of Fortinet products, solutions, and the competitive landscape.

Development Methodology: Fortinet follows an agile development methodology, focusing on continuous improvement, innovation, and customer satisfaction.

Company Website: fortinet.com

📝 Enhancement Note: Fortinet's company culture emphasizes innovation, collaboration, and winning as a team. Employees are encouraged to share knowledge and information collaboratively and transparently, with respect for everyone's thoughts and opinions.

📈 Career & Growth Analysis

Systems Engineering Career Level: This role is focused on pre-sales technical support, requiring a strong technical background and the ability to understand and position Fortinet solutions to customers. The role involves managing multiple deals simultaneously, demonstrating strong time management and communication skills.

Reporting Structure: The systems engineer reports directly to the sales representative and works closely with various internal teams, such as product management, marketing, and technical support, to ensure customer satisfaction and successful sales outcomes.

Technical Impact: The systems engineer plays a crucial role in driving sales success by providing technical expertise throughout the sales cycle. Their ability to understand customer needs, position Fortinet solutions effectively, and manage multiple deals simultaneously directly impacts the company's revenue and growth.

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific Fortinet products, solutions, or emerging technologies to become a subject matter expert (SME) in that area.
• Team Leadership: Demonstrate strong leadership skills and the ability to mentor junior team members, potentially leading to a team lead or management role.
• Sales Engineering Management: Showcase exceptional performance and leadership skills, potentially leading to a management role within the sales engineering organization.

📝 Enhancement Note: Fortinet offers excellent training and development opportunities, providing employees with the tools they need to be successful in their roles and advance their careers within the organization.

🌐 Work Environment

Office Type: Fortinet's office in Iraq is a modern, collaborative workspace designed to foster innovation and teamwork. The office environment is open, with ample space for team meetings, brainstorming sessions, and social events.

Office Location(s): Fortinet's office in Iraq is located in a bustling business district, with easy access to public transportation and nearby amenities.

Workspace Context:

• Collaborative Environment: The open office layout encourages collaboration and knowledge sharing among team members, fostering a culture of continuous learning and improvement.
• Technical Infrastructure: The office is equipped with state-of-the-art technology, including high-speed internet, multiple monitors, and testing devices, to support the team's technical needs.
• Cross-Functional Interaction: Systems engineers work closely with various internal teams, such as sales, marketing, product management, and technical support, to ensure customer satisfaction and successful sales outcomes.

Work Schedule: Full-time position, typically 40 hours per week, with flexible hours to accommodate project deadlines, maintenance windows, and customer needs.

📝 Enhancement Note: Fortinet's work environment is designed to support employees' overall well-being and productivity, with a focus on collaboration, innovation, and continuous learning.

📄 Application & Technical Interview Process

Interview Process:

1. Technical Assessment: A technical assessment or coding challenge focused on security technology, encryption, authentication, and related topics.
2. Behavioral Interview: An interview focused on understanding the candidate's problem-solving skills, customer relationship management, and time management abilities.
3. Sales Pitch: A role-play scenario where the candidate demonstrates their ability to position Fortinet solutions to customers effectively.
4. Final Evaluation: A final interview with the hiring manager or a panel of Fortinet representatives to assess the candidate's overall fit for the role and the organization.

Portfolio Review Tips: N/A (This role does not require a portfolio)

Technical Challenge Preparation:

• Brush up on security technology fundamentals, with a focus on encryption, authentication, network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN.
• Familiarize yourself with Fortinet products and solutions, understanding their unique features and benefits compared to competitors.
• Prepare for behavioral interview questions focused on problem-solving, customer relationship management, and time management.

ATS Keywords: (See the "Required Skills" and "Preferred Skills" sections for relevant keywords)

📝 Enhancement Note: Fortinet's interview process is designed to assess the candidate's technical expertise, problem-solving skills, and ability to work effectively within a collaborative, customer-focused environment.

🛠 Technology Stack & Web Infrastructure (N/A for this role)

👥 Team Culture & Values

Systems Engineering Values:

• Technical Expertise: Demonstrate a strong aptitude for security technology and a deep understanding of Fortinet products, solutions, and the competitive landscape.
• Customer Focus: Maintain a customer-centric mindset, understanding their unique needs and challenges, and positioning Fortinet solutions effectively.
• Collaboration: Work effectively with internal teams, such as sales, marketing, product management, and technical support, to ensure customer satisfaction and successful sales outcomes.
• Continuous Learning: Strive to improve knowledge around Fortinet products and solutions, maintaining a deep understanding of the competitive landscape and emerging threats.

Collaboration Style:

• Cross-Functional Integration: Collaborate effectively with internal teams, such as sales, marketing, product management, and technical support, to ensure customer satisfaction and successful sales outcomes.
• Knowledge Sharing: Share knowledge and information collaboratively and transparently, with respect for everyone's thoughts and opinions.
• Mentoring and Coaching: Provide guidance and support to junior team members, fostering a culture of continuous learning and improvement.

📝 Enhancement Note: Fortinet's team culture emphasizes collaboration, innovation, and winning as a team. Employees are encouraged to share knowledge and information collaboratively and transparently, with respect for everyone's thoughts and opinions.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Market Knowledge: Stay up-to-date with the competitive landscape in the network security industry, understanding the strengths and weaknesses of competitors and positioning Fortinet solutions effectively.
• Customer Needs Analysis: Develop the ability to listen and understand the technical requirements of the customer, then build a solution that outperforms competitor offerings.
• Time Management: Effectively manage time when working on multiple deals simultaneously, ensuring a positive customer experience and successful sales outcomes.

Learning & Development Opportunities:

• Technical Training: Participate in Fortinet's excellent training and development opportunities, gaining a deep understanding of Fortinet products, solutions, and the competitive landscape.
• Industry Conferences: Attend industry conferences, workshops, and webinars to stay up-to-date with emerging technologies and trends in the network security industry.
• Mentoring and Coaching: Seek guidance and support from experienced team members, fostering a culture of continuous learning and improvement.

📝 Enhancement Note: Fortinet's challenges and growth opportunities are designed to help systems engineers develop their technical expertise, customer relationship management skills, and ability to work effectively within a collaborative, customer-focused environment.

💡 Interview Preparation

Technical Questions:

• Security Technology Fundamentals: Prepare for questions focused on encryption, authentication, network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN.
• Fortinet Products and Solutions: Familiarize yourself with Fortinet's unique features and benefits compared to competitors, and be prepared to discuss them in detail.
• Problem-Solving Scenarios: Prepare for scenario-based questions focused on managing multiple deals simultaneously, ensuring a positive customer experience, and driving successful sales outcomes.

Company & Culture Questions:

• Fortinet's Mission and Values: Research Fortinet's mission, values, and company culture, and be prepared to discuss how your personal values align with the organization's.
• Customer-Centric Mindset: Prepare for questions focused on understanding the unique needs and challenges of Fortinet's customers, and how you would position the company's solutions effectively.
• Collaboration and Teamwork: Prepare for questions focused on your ability to work effectively with internal teams, such as sales, marketing, product management, and technical support, to ensure customer satisfaction and successful sales outcomes.

Portfolio Presentation Strategy: N/A (This role does not require a portfolio)

📝 Enhancement Note: Fortinet's interview process is designed to assess the candidate's technical expertise, problem-solving skills, and ability to work effectively within a collaborative, customer-focused environment. The interview questions are tailored to the specific role and the organization's unique needs and challenges.

📌 Application Steps

To apply for this Systems Engineer position:

1. Submit your application: Click on the application link provided in the job listing.
2. Prepare for the technical assessment: Brush up on security technology fundamentals, with a focus on encryption, authentication, network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN.
3. Research Fortinet: Familiarize yourself with Fortinet's products, solutions, and company culture to demonstrate your enthusiasm and commitment to the organization.
4. Prepare for behavioral interview questions: Reflect on your problem-solving skills, customer relationship management, and time management abilities, and be prepared to discuss specific examples from your past experiences.
5. Practice your sales pitch: Prepare a role-play scenario where you demonstrate your ability to position Fortinet solutions to customers effectively, highlighting the unique features and benefits of the company's products and solutions compared to competitors.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Fortinet before making application decisions.