📍 Job Overview

Job Title: Systems Engineer III
Company: IGT
Location: Mexico City, Zapopan, Mérida, Mexico
Job Type: On-site
Category: DevOps / System Administration
Date Posted: June 12, 2025
Experience Level: Mid-level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Manage and maintain web infrastructure services, provide technical support, and assist in evaluating new technologies.
Key Skills: Linux (Redhat), Windows Server, Web facing load balancers, Databases (IBM DB2, Oracle, MySQL), VMWare, SAN Storage, Scripting (bash, python, java, Ruby), Networking, Security.
Key Technologies: Redhat Linux, Web facing load balancers (Coyote Point, F5, A10), Database (IBM DB2, Oracle, MySQL), VMWare ESXi and VSphere, Windows Server, OpenLDAP/SSSD, Configuration management tools (Puppet, Ansible), SAN Storage (NetApp, IBM Enterprise Storage), SMTP (Exim, Postfix), DNS (bind), Apache, JBoss, Tomcat, Squid Proxy.

📝 Enhancement Note: This role focuses on managing and maintaining web infrastructure services, requiring a strong background in Linux, Windows, and various web technologies. The position involves providing technical support and assisting in evaluating new technologies, indicating a need for continuous learning and adaptability.

💻 Primary Responsibilities

System Management: Responsible for operating system, software configurations, hardware, and software designs, and installations for all systems in support of external customers, development groups, and internal delivery and product development groups.
Technical Support: Provides technical support for the same and assists in the evaluation of new technologies, design, benchmarking, testing, and implementation.
Web Infrastructure Services: Configuration, deployment, support, maintenance, and troubleshooting of web infrastructure services, including but not limited to: Redhat Linux, web-facing load balancers, databases, VMWare, Windows Server, OpenLDAP/SSSD, configuration management tools, SAN Storage, SMTP, DNS, Apache, JBoss, Tomcat, Squid Proxy.
Scripting: Ability to author scripts including, but not limited to, bash, python, java, Ruby.
Networking: Must have excellent high-level knowledge of LAN networking and troubleshooting, knowledge of Internet protocols, and familiarity with a multi-tiered web application (LAMP).
On-Call Support: Provides on-call rotational third-level mission-critical support and ability to implement critical solutions real-time.
Training & Documentation: Aids in development and review of training materials for new and existing technology and implements/manages change control procedures.
Security & Compliance: Must have knowledge of security and auditing procedures and compliancy.

📝 Enhancement Note: The primary responsibilities section emphasizes the need for a well-rounded system administrator with strong Linux and Windows skills, experience in web infrastructure services, and a solid understanding of networking and scripting. The role requires on-call support and the ability to implement critical solutions real-time, indicating a need for quick problem-solving and decision-making skills.

🎓 Skills & Qualifications

Education: Bachelor of Science Degree or equivalent.

Experience: 2 to 6 years of practical system administration experience.

Required Skills:

Advanced knowledge in system administration and command language programming in the following operating systems: Red Hat Linux and Windows.
Working experience with internet-facing web servers.
Excellent high-level knowledge of LAN networking and troubleshooting.
Knowledge of Internet protocols.
Familiarity with a multi-tiered web application (LAMP).

Preferred Skills:

Experience with configuration management tools (Puppet, Ansible, etc.).
Experience with SAN Storage (NetApp, IBM Enterprise Storage).
Experience with SMTP (Exim, Postfix), DNS (bind), Apache, JBoss, Tomcat, Squid Proxy.
Experience with scripting (bash, python, java, Ruby).

📝 Enhancement Note: The required skills section emphasizes advanced knowledge in system administration for Red Hat Linux and Windows, along with experience in internet-facing web servers. The preferred skills section highlights experience with configuration management tools, SAN Storage, SMTP, DNS, Apache, JBoss, Tomcat, Squid Proxy, and scripting, indicating a strong preference for candidates with a well-rounded skill set in web infrastructure management.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing and maintaining web infrastructure services, including Linux (Redhat), Windows Server, web-facing load balancers, databases, VMWare, and SAN Storage.
Showcase scripting skills with examples of bash, python, java, or Ruby scripts.
Highlight networking and troubleshooting skills with case studies or examples of LAN networking and Internet protocol knowledge.
Display on-call support and critical solution implementation experience with real-world examples.

Technical Documentation:

Provide examples of training materials or documentation developed for new or existing technologies.
Demonstrate understanding of security and auditing procedures and compliancy with relevant examples or case studies.

📝 Enhancement Note: The portfolio and project requirements section emphasizes the need for candidates to demonstrate experience in managing and maintaining web infrastructure services, scripting skills, networking and troubleshooting expertise, on-call support, and technical documentation or training material development. Candidates should also highlight their understanding of security and auditing procedures and compliancy.

💵 Compensation & Benefits

Salary Range: The salary range for a Systems Engineer III role in Mexico City, Mexico, is approximately MXN 150,000 - 200,000 per year (based on regional market research and web technology industry standards). This estimate may vary depending on the candidate's experience, skills, and the company's internal compensation structure.

Benefits:

Competitive benefits package, including health, dental, and vision insurance.
Retirement savings plan with company match.
Employee assistance program.
Paid time off and holidays.
Tuition reimbursement and professional development opportunities.
Employee discounts on IGT products and services.

Working Hours: Full-time position with a standard workweek of 40 hours, Monday through Friday, with the possibility of on-call rotational third-level mission-critical support.

📝 Enhancement Note: The salary range is estimated based on regional market research and web technology industry standards. The benefits section highlights a competitive benefits package, including health insurance, retirement savings, employee assistance programs, paid time off, tuition reimbursement, and employee discounts.

🎯 Team & Company Context

Company Culture:

Industry: Gaming and lottery solutions provider.

Company Size: Large (10,500 employees).

Founded: 1975.

Team Structure:

The Systems Engineer III role is part of the IT department, working closely with development groups, internal delivery teams, and product development groups.
The role reports directly to the Senior Systems Engineer or Manager of Systems Engineering.
The team consists of systems engineers, senior systems engineers, and managers, focusing on maintaining and supporting web infrastructure services.

Development Methodology:

The company follows Agile/Scrum methodologies for software development, with regular sprint planning, code reviews, and testing processes.
The IT department uses CI/CD pipelines for automated deployment and server management.
The company emphasizes collaboration and cross-functional teamwork between IT, development, and business teams.

Company Website: www.igt.com

📝 Enhancement Note: The company culture section provides an overview of the gaming and lottery solutions industry, the company's size, founding, and team structure. It also highlights the company's use of Agile/Scrum methodologies, CI/CD pipelines, and collaborative teamwork between IT, development, and business teams.

Career & Growth Analysis:

Web Technology Career Level: Mid-level Systems Engineer III, responsible for managing and maintaining web infrastructure services, providing technical support, and assisting in evaluating new technologies.

Reporting Structure: Reports directly to the Senior Systems Engineer or Manager of Systems Engineering, working closely with development groups, internal delivery teams, and product development groups.

Technical Impact: The role has a significant impact on the company's web infrastructure services, ensuring high availability, performance, and security for external customers and internal teams.

Growth Opportunities:

Senior Systems Engineer: With 5-7 years of experience, candidates can advance to a Senior Systems Engineer role, focusing on managing a team of systems engineers and providing technical guidance.
Architecture & Design: With 7-10 years of experience, candidates can transition into an architecture and design role, focusing on designing and implementing scalable and secure web infrastructure solutions.
Management & Leadership: With 10+ years of experience, candidates can move into management and leadership roles, overseeing teams of systems engineers and driving strategic initiatives.

📝 Enhancement Note: The career and growth analysis section outlines the role's responsibilities, reporting structure, and technical impact. It also highlights potential growth opportunities, including advancement to Senior Systems Engineer, Architecture & Design, and Management & Leadership roles.

🌐 Work Environment

Office Type: On-site, with multiple office locations in Mexico City, Zapopan, and Mérida.

Office Location(s): Mexico City, Zapopan, Mérida.

Workspace Context:

The Systems Engineer III role requires a collaborative workspace, with opportunities for cross-functional teamwork between IT, development, and business teams.
The company provides development tools, multiple monitors, and testing devices to support web infrastructure management and maintenance.
The work environment encourages knowledge sharing, technical mentoring, and continuous learning.

Work Schedule: Standard full-time workweek of 40 hours, Monday through Friday, with the possibility of on-call rotational third-level mission-critical support.

📝 Enhancement Note: The work environment section describes the on-site office locations, collaborative workspace, and work schedule for the Systems Engineer III role. It also highlights the company's emphasis on knowledge sharing, technical mentoring, and continuous learning.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: A technical assessment focusing on web infrastructure services, scripting, networking, and problem-solving skills.
Behavioral Interview: A behavioral interview to assess communication, teamwork, and problem-solving skills, as well as cultural fit.
Final Evaluation: A final evaluation with senior leadership to discuss technical impact, career growth, and company alignment.

Portfolio Review Tips:

Highlight experience in managing and maintaining web infrastructure services, including Linux (Redhat), Windows Server, web-facing load balancers, databases, VMWare, and SAN Storage.
Showcase scripting skills with examples of bash, python, java, or Ruby scripts.
Demonstrate networking and troubleshooting skills with case studies or examples of LAN networking and Internet protocol knowledge.
Display on-call support and critical solution implementation experience with real-world examples.

Technical Challenge Preparation:

Brush up on Linux (Redhat) and Windows Server administration skills.
Review web-facing load balancers, databases, VMWare, and SAN Storage technologies.
Practice scripting skills with bash, python, java, or Ruby.
Prepare for networking and troubleshooting challenges, focusing on LAN networking and Internet protocol knowledge.
Familiarize yourself with the company's web infrastructure services and development methodologies.

ATS Keywords: (Organized by category)

Operating Systems: Redhat Linux, Windows Server, Linux, Unix, BSD
Web Technologies: Apache, JBoss, Tomcat, Squid Proxy, Web Server, Load Balancer, DNS, SMTP, Database (IBM DB2, Oracle, MySQL)
Infrastructure Tools: VMWare ESXi, VSphere, SAN Storage (NetApp, IBM Enterprise Storage), Configuration Management Tools (Puppet, Ansible)
Networking: LAN, WAN, Internet Protocol, Network Troubleshooting, Routing, Switching, Firewall, VPN
Scripting: Bash, Python, Java, Ruby, Perl, Shell, PowerShell
Security: Security Procedures, Auditing, Compliance, Identity Management, Access Control, Encryption
Soft Skills: Problem-Solving, Decision Making, Communication, Teamwork, Collaboration, Leadership, Mentoring

📝 Enhancement Note: The application and technical interview process section outlines the interview process, portfolio review tips, and technical challenge preparation. It also provides a comprehensive list of ATS keywords organized by category, focusing on web technology, infrastructure, networking, scripting, security, and soft skills.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (Systems Engineer III role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

Operating Systems: Redhat Linux, Windows Server
Web Facing Load Balancers: Coyote Point, F5, A10
Databases: IBM DB2, Oracle, MySQL
Virtualization: VMWare ESXi and VSphere
Server Platforms: Windows Server, OpenLDAP/SSSD
Configuration Management Tools: Puppet, Ansible
Storage: SAN Storage (NetApp, IBM Enterprise Storage)
Messaging: SMTP (Exim, Postfix)
Name Resolution: DNS (bind)
Web Servers: Apache, JBoss, Tomcat
Proxy Servers: Squid Proxy

Development & DevOps Tools:

Version Control: Git, SVN
CI/CD Pipelines: Jenkins, GitLab CI/CD
Monitoring & Logging: Nagios, Zabbix, ELK Stack, Prometheus
Infrastructure as Code (IaC): Terraform, CloudFormation
Containerization: Docker, Kubernetes
Cloud Platforms: AWS, Azure, Google Cloud Platform

📝 Enhancement Note: The technology stack and web infrastructure section outlines the backend and server technologies relevant to the Systems Engineer III role, focusing on operating systems, web-facing load balancers, databases, virtualization, server platforms, configuration management tools, storage, messaging, name resolution, web servers, proxy servers, development, and DevOps tools.

👥 Team Culture & Values

Web Development Values:

User-Centric: Focus on user experience and accessibility in web infrastructure services.
Performance-Driven: Optimize web infrastructure services for high availability, scalability, and performance.
Secure & Compliant: Ensure web infrastructure services adhere to security best practices and regulatory compliancy.
Collaborative: Foster a culture of collaboration and knowledge sharing between IT, development, and business teams.
Innovative: Encourage continuous learning and adaptation to emerging web technologies and best practices.

Collaboration Style:

Cross-Functional Integration: Collaborate with IT, development, and business teams to ensure alignment with user experience, performance, and security objectives.
Code Review Culture: Participate in code reviews and technical discussions to maintain high-quality web infrastructure services.
Peer Programming: Engage in peer programming and knowledge-sharing activities to enhance technical skills and problem-solving abilities.

📝 Enhancement Note: The team culture and values section outlines the company's web development values, focusing on user-centricity, performance, security, collaboration, and innovation. It also describes the collaboration style, emphasizing cross-functional integration, code review culture, and peer programming.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Web Infrastructure Management: Manage and maintain web infrastructure services, including Linux (Redhat), Windows Server, web-facing load balancers, databases, VMWare, and SAN Storage.
Scripting & Automation: Develop and maintain scripts and automation tools to streamline web infrastructure management and maintenance.
Performance Optimization: Optimize web infrastructure services for high availability, scalability, and performance.
Security & Compliance: Ensure web infrastructure services adhere to security best practices and regulatory compliancy.
Emerging Technologies: Stay up-to-date with emerging web technologies and best practices, and adapt web infrastructure services accordingly.

Learning & Development Opportunities:

Technical Training: Participate in technical training and certification programs to enhance web infrastructure management and maintenance skills.
Conferences & Events: Attend web technology conferences and events to network with industry professionals and learn about emerging trends and best practices.
Mentorship & Leadership: Seek mentorship opportunities from senior systems engineers and team leaders to develop leadership and management skills.
Architecture & Design: Contribute to web infrastructure architecture and design, focusing on scalability, performance, and security.

📝 Enhancement Note: The challenges and growth opportunities section outlines the technical challenges and learning and development opportunities for the Systems Engineer III role, focusing on web infrastructure management, scripting and automation, performance optimization, security and compliance, emerging technologies, technical training, conferences and events, mentorship and leadership, and architecture and design.

💡 Interview Preparation

Technical Questions:

Operating Systems: Linux (Redhat) and Windows Server administration, including installation, configuration, and troubleshooting.
Web Infrastructure Services: Configuration, deployment, support, maintenance, and troubleshooting of web infrastructure services, including but not limited to: Redhat Linux, web-facing load balancers, databases, VMWare, Windows Server, OpenLDAP/SSSD, configuration management tools, SAN Storage, SMTP, DNS, Apache, JBoss, Tomcat, Squid Proxy.
Scripting: Scripting skills with examples of bash, python, java, or Ruby.
Networking: LAN networking and troubleshooting, Internet protocol knowledge, and familiarity with a multi-tiered web application (LAMP).
Problem-Solving: Problem-solving skills with real-world examples of on-call support and critical solution implementation.

Company & Culture Questions:

Company Culture: Research the company's gaming and lottery solutions industry, company size, founding, team structure, development methodologies, and collaborative teamwork between IT, development, and business teams.
Web Infrastructure Services: In-depth understanding of the company's web infrastructure services, including Linux (Redhat), Windows Server, web-facing load balancers, databases, VMWare, and SAN Storage.
Security & Compliance: Knowledge of security and auditing procedures and compliancy in web infrastructure services.

Portfolio Presentation Strategy:

Web Infrastructure Services: Highlight experience in managing and maintaining web infrastructure services, including Linux (Redhat), Windows Server, web-facing load balancers, databases, VMWare, and SAN Storage.
Scripting: Demonstrate scripting skills with examples of bash, python, java, or Ruby.
Networking: Showcase networking and troubleshooting skills with case studies or examples of LAN networking and Internet protocol knowledge.
On-Call Support: Display on-call support and critical solution implementation experience with real-world examples.
Company Alignment: Tailor the portfolio presentation to the company's web infrastructure services, development methodologies, and collaborative teamwork between IT, development, and business teams.

📝 Enhancement Note: The interview preparation section outlines the technical and company & culture questions, as well as the portfolio presentation strategy for the Systems Engineer III role. It focuses on web infrastructure services, scripting, networking, problem-solving, company culture, and alignment with the company's web infrastructure services and development methodologies.

📌 Application Steps

To apply for this Systems Engineer III position:

Resume Optimization: Tailor your resume to highlight experience in managing and maintaining web infrastructure services, scripting, networking, and problem-solving skills. Include relevant keywords, such as Linux (Redhat), Windows Server, web-facing load balancers, databases, VMWare, SAN Storage, and scripting languages (bash, python, java, Ruby).
Portfolio Customization: Customize your portfolio to showcase experience in managing and maintaining web infrastructure services, scripting, networking, and problem-solving skills. Include real-world examples of on-call support and critical solution implementation.
Technical Interview Preparation: Brush up on Linux (Redhat) and Windows Server administration skills, review web-facing load balancers, databases, VMWare, and SAN Storage technologies, practice scripting skills, and prepare for networking and troubleshooting challenges. Familiarize yourself with the company's web infrastructure services and development methodologies.
Company Research: Research the company's gaming and lottery solutions industry, company size, founding, team structure, development methodologies, and collaborative teamwork between IT, development, and business teams. Understand the company's web infrastructure services and alignment with your technical skills and experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Engineer III