📍 Job Overview

Job Title: Systems Engineer
Company: PwC
Location: Qormi, Qormi, Malta
Job Type: On-site, Full-Time
Category: Infrastructure & Operations
Date Posted: 2025-02-05
Experience Level: Mid-Senior Level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Lead operational support of IT Infrastructure and cloud technologies, including Windows Servers, Linux Servers, Virtualisation platforms, Storage, and Networks.
Collaborate with the Applications team to design supporting environments for solutions.
Provide technical system analysis and solutions, and manage complex platform solutions.
Determine infrastructure requirements by evaluating business strategies and requirements.
Support and improve current systems platforms, applications, and services by recommending and implementing system enhancements.
Monitor and manage issues/risks and escalate appropriately.

📝 Enhancement Note: This role requires a strong technical background in IT infrastructure, with a focus on cloud technologies and virtualization. Experience in Linux and Windows environments is essential, as is the ability to work both independently and as part of a team.

💻 Primary Responsibilities

Operational Support: Provide 2nd Line support to clients through a ticketing system and phone support, troubleshooting hardware and software issues.
Infrastructure Management: Lead operational support of IT Infrastructure and cloud technologies, including Windows Servers, Linux Servers, Virtualisation platforms, Storage, and Networks.
Collaboration: Work with the Applications team to design supporting environments for solutions.
System Analysis: Provide technical system analysis and solutions, and manage complex platform solutions.
Infrastructure Roadmap: Determine infrastructure requirements by evaluating business strategies and requirements.
System Enhancements: Support and improve current systems platforms, applications, and services by recommending and implementing system enhancements.
Risk Management: Monitor and manage issues/risks and escalate appropriately.
Documentation: Prepare documentation post-project implementation.

📝 Enhancement Note: The primary responsibilities of this role revolve around managing and supporting IT infrastructure and cloud technologies. Strong technical skills and the ability to work effectively with both technical and non-technical stakeholders are essential for success in this role.

🎓 Skills & Qualifications

Education: A degree in ICT, Engineering, or a related field, or a minimum of 4 years' experience working in an enterprise IT environment.

Experience: Proven experience in IT infrastructure management, with a focus on cloud technologies and virtualization. Experience in Linux and Windows environments is essential.

Required Skills:

Linux (Redhat or Oracle)
Virtualization (VMware, Hyper-V)
Cloud (AWS, Azure, GCP)
Storage (NetApp, EMC, HPE)
Networking (Cisco, Aruba)
Windows Server
Database Management (Oracle, Microsoft SQL Server)
Technical System Analysis
Infrastructure Management
Troubleshooting
Documentation
Collaboration
System Enhancements
Performance Improvement
Risk Management

Preferred Skills:

HPE Certifications (Storage, Servers)
Microsoft Certifications (MCSE/MCSA, Azure)
VMware Certifications
Cisco Certifications (CCNA)
Experience using Aruba networking products
Knowledge of Hybrid Integration Platforms

📝 Enhancement Note: The required and preferred skills for this role focus on IT infrastructure management, with an emphasis on cloud technologies and virtualization. Experience in Linux and Windows environments, as well as relevant certifications, would be beneficial for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in IT infrastructure management, with a focus on cloud technologies and virtualization.
Showcase projects that involve Linux and Windows environments, as well as database management.
Highlight any relevant certifications, such as HPE, Microsoft, VMware, or Cisco.

Technical Documentation:

Provide documentation for past IT infrastructure projects, demonstrating your ability to prepare documentation post-project implementation.
Include any relevant system analysis or risk management documentation.

📝 Enhancement Note: While a portfolio is not explicitly required for this role, demonstrating relevant experience and technical skills through a portfolio can strengthen your application. Focus on projects that showcase your ability to manage and support IT infrastructure and cloud technologies.

💵 Compensation & Benefits

Salary Range: €40,000 - €60,000 per annum (Estimated based on market research for IT infrastructure roles in Malta)

Benefits:

Continuous personal and professional growth through the Learning and Development Program
A dedicated Career Coach assigned to help set your career path and reach personal and professional goals
A Wellbeing Program, including an Employment Assistance Program and Fitness initiative
Annual performance appraisals
A dynamic, diverse, and young environment
An open door policy
Regular social and sports activities

Working Hours: 40 hours per week, with flexibility for project deadlines and maintenance windows

📝 Enhancement Note: The estimated salary range for this role is based on market research for IT infrastructure roles in Malta. Benefits include continuous learning and development opportunities, as well as a focus on employee wellbeing and career growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional services, focusing on advisory services for various industries, including financial services, healthcare, and technology.

Company Size: Large (over 284,000 employees worldwide), with a significant presence in Malta.

Founded: 1874 (as Price Waterhouse & Co.), with a presence in Malta since the 1950s.

Team Structure:

The Technology team consists of various sub-teams, including Applications, Infrastructure, and Data & Analytics.
The Infrastructure team is responsible for managing and supporting IT infrastructure and cloud technologies.
The team works closely with other departments, such as Finance, Human Resources, and Marketing, to provide technology solutions that support business objectives.

Development Methodology:

Agile methodologies are used for project management, with a focus on continuous improvement and collaboration.
Infrastructure as Code (IaC) and DevOps practices are employed to ensure efficient and automated deployment of infrastructure components.
Regular code reviews, testing, and quality assurance processes are in place to maintain high standards of code quality and performance.

Company Website: PwC Malta

📝 Enhancement Note: PwC is a large, multinational professional services firm with a strong presence in Malta. The company culture emphasizes collaboration, continuous learning, and a focus on client satisfaction. The Technology team works closely with other departments to provide technology solutions that support business objectives.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior Level (2-5 years)

Reporting Structure: The Systems Engineer reports directly to the Infrastructure Manager and works closely with the Applications team and other technical stakeholders.

Technical Impact: The Systems Engineer plays a crucial role in managing and supporting IT infrastructure and cloud technologies, ensuring high availability, performance, and security. They also collaborate with the Applications team to design supporting environments for solutions, contributing to the overall success of technology projects.

Growth Opportunities:

Technical Growth: Pursue relevant certifications, such as HPE, Microsoft, VMware, or Cisco, to enhance your technical skills and knowledge.
Leadership Development: Demonstrate strong technical leadership and mentoring skills to progress into senior or management roles.
Architecture Decisions: Gain experience in designing and implementing complex infrastructure solutions to expand your role and responsibilities.

📝 Enhancement Note: The Systems Engineer role at PwC offers opportunities for technical growth and leadership development. By pursuing relevant certifications and demonstrating strong technical leadership, individuals can progress into senior or management roles within the Infrastructure team or broader Technology organization.

🌐 Work Environment

Office Type: Modern, collaborative office space with a focus on employee wellbeing and comfort.

Office Location(s): Qormi, Malta

Workspace Context:

The workspace is designed to facilitate collaboration and communication between team members and other departments.
Multiple monitors and testing devices are available to support efficient work on IT infrastructure and cloud technologies.
The work environment encourages knowledge sharing, technical mentoring, and continuous learning.

Work Schedule: 40 hours per week, with flexibility for project deadlines and maintenance windows. The work schedule may vary depending on project requirements and business needs.

📝 Enhancement Note: The work environment at PwC is designed to support collaboration, communication, and employee wellbeing. The workspace is equipped with modern tools and technologies to facilitate efficient work on IT infrastructure and cloud technologies. The work schedule is flexible, with a focus on project deadlines and business needs.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to assess your communication skills and technical background.
Technical Assessment: A hands-on technical assessment, focusing on your ability to troubleshoot hardware and software issues, as well as your knowledge of IT infrastructure and cloud technologies.
Behavioral Interview: A structured interview to assess your problem-solving skills, teamwork, and cultural fit.
Final Interview: A final interview with the Infrastructure Manager or another senior stakeholder to discuss your career aspirations and fit within the team.

Portfolio Review Tips:

Highlight your experience in IT infrastructure management, with a focus on cloud technologies and virtualization.
Include any relevant certifications, such as HPE, Microsoft, VMware, or Cisco.
Showcase your ability to prepare documentation post-project implementation.

Technical Challenge Preparation:

Brush up on your knowledge of Linux, Windows Server, virtualization, cloud, storage, and networking technologies.
Practice troubleshooting hardware and software issues, as well as system analysis and design.
Familiarize yourself with PwC's company culture and values, and be prepared to discuss how your technical skills and experience align with the role's requirements.

📝 Enhancement Note: The interview process for the Systems Engineer role at PwC is designed to assess your technical skills, problem-solving abilities, and cultural fit. By preparing for the technical assessment and behavioral interview, and highlighting your relevant experience and skills in your portfolio, you can strengthen your application and increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Operating Systems:

Windows Server
Linux (Redhat, Oracle)

Virtualization Platforms:

VMware
Hyper-V

Cloud Platforms:

AWS
Azure
GCP

Storage:

NetApp
EMC
HPE

Networking:

Cisco
Aruba

Database Management Systems:

Oracle
Microsoft SQL Server

Infrastructure as Code (IaC) & DevOps Tools:

Terraform
Ansible
Jenkins
Docker

📝 Enhancement Note: The technology stack for the Systems Engineer role at PwC includes a range of operating systems, virtualization platforms, cloud platforms, storage, and networking technologies. Experience with relevant infrastructure as code (IaC) and DevOps tools is also beneficial for success in this role.

👥 Team Culture & Values

Infrastructure Team Values:

Collaboration: Work effectively with both technical and non-technical stakeholders to deliver high-quality IT infrastructure and cloud technology solutions.
Continuous Learning: Stay up-to-date with the latest technologies and best practices in IT infrastructure management and cloud technologies.
Adaptability: Be open to change and willing to adapt to new technologies, tools, and processes as they emerge.
Quality Focus: Maintain high standards of code quality, performance, and security in all IT infrastructure and cloud technology projects.

Collaboration Style:

Cross-Functional Integration: Work closely with the Applications team and other departments to design supporting environments for solutions.
Code Review Culture: Participate in regular code reviews to ensure high standards of code quality and performance.
Peer Programming: Collaborate with other team members to troubleshoot hardware and software issues, and share knowledge and best practices.

📝 Enhancement Note: The Infrastructure team at PwC values collaboration, continuous learning, adaptability, and a quality-focused approach to IT infrastructure management and cloud technologies. By working effectively with both technical and non-technical stakeholders, and embracing a culture of continuous learning and improvement, individuals can thrive in this role.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Migration: Lead the migration of on-premises IT infrastructure to cloud-based solutions, ensuring high availability, performance, and security.
Hybrid Integration: Design and implement hybrid integration platforms that connect on-premises IT infrastructure with cloud-based solutions.
Infrastructure Optimization: Identify and address performance bottlenecks and inefficiencies in IT infrastructure and cloud technology solutions.
Security & Compliance: Ensure that IT infrastructure and cloud technology solutions comply with relevant security standards and regulations.

Learning & Development Opportunities:

Certification Programs: Pursue relevant certifications, such as HPE, Microsoft, VMware, or Cisco, to enhance your technical skills and knowledge.
Conferences & Events: Attend industry conferences and events to stay up-to-date with the latest technologies and best practices in IT infrastructure management and cloud technologies.
Mentoring & Coaching: Seek mentoring and coaching opportunities from senior team members to develop your technical and leadership skills.

📝 Enhancement Note: The Systems Engineer role at PwC presents technical challenges in cloud migration, hybrid integration, infrastructure optimization, and security & compliance. By pursuing relevant certifications, attending industry conferences and events, and seeking mentoring and coaching opportunities, individuals can develop their technical and leadership skills and advance their careers.

💡 Interview Preparation

Technical Questions:

Cloud Technologies: Demonstrate your knowledge of cloud technologies, such as AWS, Azure, or GCP, and their use in IT infrastructure management.
Virtualization: Explain your experience with virtualization platforms, such as VMware or Hyper-V, and their role in IT infrastructure management.
Troubleshooting: Walk through your approach to troubleshooting hardware and software issues, and provide examples of successful problem-solving in past projects.

Company & Culture Questions:

PwC's Technology Strategy: Discuss your understanding of PwC's technology strategy and how your technical skills and experience align with the firm's objectives.
Team Dynamics: Describe your experience working in a team environment and how you collaborate with both technical and non-technical stakeholders.
Adaptability: Explain how you approach change and new technologies, and provide examples of your ability to adapt to new situations.

Portfolio Presentation Strategy:

Project Case Studies: Present case studies that demonstrate your experience in IT infrastructure management, with a focus on cloud technologies and virtualization.
Technical Deep Dive: Provide a detailed technical deep dive into a past project, highlighting your role in designing, implementing, and managing complex IT infrastructure and cloud technology solutions.
Lessons Learned: Reflect on the challenges you faced in past projects and the lessons you learned from them, and discuss how you apply these lessons to your current role.

📝 Enhancement Note: The interview process for the Systems Engineer role at PwC focuses on assessing your technical skills, problem-solving abilities, and cultural fit. By preparing for technical questions, company and culture questions, and portfolio presentation, you can strengthen your application and increase your chances of success.

📌 Application Steps

To apply for this Systems Engineer position at PwC:

Customize Your Resume: Tailor your resume to highlight your relevant experience and skills in IT infrastructure management, with a focus on cloud technologies and virtualization.
Prepare Your Portfolio: Showcase your experience in IT infrastructure management, with a focus on cloud technologies and virtualization. Include any relevant certifications, such as HPE, Microsoft, VMware, or Cisco.
Practice Technical Interview Questions: Brush up on your knowledge of Linux, Windows Server, virtualization, cloud, storage, and networking technologies. Practice troubleshooting hardware and software issues, as well as system analysis and design.
Research PwC: Familiarize yourself with PwC's company culture, values, and technology strategy. Be prepared to discuss how your technical skills and experience align with the firm's objectives.
Prepare for Behavioral Interview: Reflect on your past experiences and be ready to discuss your problem-solving skills, teamwork, and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Engineer