Systems Engineer

📍 Job Overview

• Job Title: Systems Engineer
• Company: Highspring
• Location: Nashville, TN
• Job Type: On-site
• Category: IT & Software
• Date Posted: August 1, 2025

🚀 Role Summary

• Key Responsibilities:

  • Manage cloud infrastructure, network, and end user systems
  • Ensure system security, compliance, and performance meet company requirements
  • Monitor and address security incidents, outages, and updates
  • Develop, design, and deploy IT infrastructure and cloud-based solutions
  • Own patch and vulnerability management strategy and deployment
  • Align business requirements with modern technical solutions
  • Analyze user requirements and translate them into system designs
  • Develop and implement procedures for data migration and system interactions
  • Install and configure hardware and software
  • Manage backup and recovery processes

• Key Skills:

  • Microsoft Azure and Office365 configuration and administration
  • Modern cloud-based processes and integrations
  • Standard operating systems (Windows Server, Windows 10/11, macOS, Linux)
  • Hardware platforms (Dell, Lenovo, Apple) and networking protocols
  • Automation proficiency in PowerShell and other scripting tools
  • Industry-standard management, security, and monitoring tools
  • Strong understanding of management principles and leadership skills

💻 Primary Responsibilities

🌐 Cloud Infrastructure Management

• Responsibility: Manage cloud infrastructure, network, and end user systems
• Description: Oversee and manage the company’s advanced cloud-based architecture and IT infrastructure, ensuring the security and efficiency of systems, and driving strategic IT initiatives.

🛡 User Support and Security

• Responsibility: Support end users and ensure organizational data security
• Description: Act as an escalation point for complex user issues, empower the support team through training and SOPs, and monitor and secure organizational data and identities.

📢 Incident Management

• Responsibility: Monitor and address security incidents, outages, and updates
• Description: Monitor alerts involving security incidents, outages, and updates, and ensure timely resolution and communication.

🛠 IT Solution Development

• Responsibility: Develop, design, and deploy IT infrastructure and cloud-based solutions
• Description: Develop, design, and deploy IT infrastructure and cloud-based solutions for Highspring and partners, ensuring business and technology stakeholders’ needs are optimized.

🔒 Patch and Vulnerability Management

• Responsibility: Own patch and vulnerability management strategy and deployment
• Description: Develop and implement a patch and vulnerability management strategy and deployment through Intune and other MDM platforms.

📊 Business and Technical Alignment

• Responsibility: Align business requirements with modern technical solutions
• Description: Analyze user requirements and translate them into system designs, ensuring business and technology stakeholders’ needs are optimized.

📐 Data Migration and System Design

• Responsibility: Develop and implement procedures for data migration and system interactions
• Description: Develop and implement procedures to migrate data for M&A related activities and develop functional models and diagrams to demonstrate system interactions.

💻 Hardware and Software Configuration

• Responsibility: Install and configure hardware and software
• Description: Install and configure hardware and software, ensuring optimal performance and compatibility.

💾 Backup and Recovery

• Responsibility: Manage backup and recovery processes
• Description: Manage backup and recovery processes, ensuring data integrity and business continuity.

🎓 Skills & Qualifications

🎓 Education and Experience

• Education: Bachelor’s degree in a related field
• Experience: 5-10 years of experience in system administration, cloud architecture, or a related field

🛠 Technical Skills

• Required Skills:

  • Microsoft Azure and Office365 configuration and administration
  • Modern cloud-based processes and integrations
  • Standard operating systems (Windows Server, Windows 10/11, macOS, Linux)
  • Hardware platforms (Dell, Lenovo, Apple) and networking protocols
  • Automation proficiency in PowerShell and other scripting tools
  • Industry-standard management, security, and monitoring tools

• Preferred Skills:

  • Advanced certifications related to System Administration and Google or AWS Solutions

🌟 Leadership and Management Skills

• Required Skills:
  • Strong understanding of management principles and leadership skills
  • Ability to collaborate and communicate effectively with stakeholders
  • Experience in standard operating systems and networking protocols
  • Proficiency in automation tools and scripting languages

💰 Compensation & Benefits

• Salary Range: $80,000 - $120,000 per year (based on experience and market research)

• Benefits:

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Tuition reimbursement and professional development opportunities
  • Employee assistance program
  • Gym membership and wellness programs

• Working Hours: 40 hours per week, with flexible hours for deployment windows and maintenance

🎯 Team & Company Context

🏢 Company Culture

• Industry: Technology

• Company Size: Medium-sized company

• Founded: 2010

• Team Structure: The Systems Engineer will work closely with the IT team, collaborating with cross-functional teams to drive strategic IT initiatives and ensure system security and performance.

• Development Methodology: The company follows Agile methodologies for software development and IT project management, with a focus on continuous improvement and customer satisfaction.

🌐 Work Environment

• Office Type: On-site office location in Nashville, TN

• Office Location(s): 150 4th Ave S, Suite 100, Nashville, TN 37201

• Workspace Context: The office provides a collaborative workspace with multiple monitors, testing devices, and development tools available for Systems Engineers to perform their duties effectively.

• Work Schedule: The work schedule is Monday through Friday, with flexible hours for deployment windows, maintenance, and project deadlines.

📄 Application & Technical Interview Process

📝 Interview Preparation

• Technical Questions:

  • Prepare for technical questions related to cloud architecture, system administration, and security, focusing on Microsoft Azure and Office365 configuration and administration.
  • Brush up on PowerShell scripting and automation skills, as well as industry-standard management, security, and monitoring tools.

• Company and Culture Questions:

  • Research Highspring's industry, company culture, and values to demonstrate your understanding and fit for the role.
  • Prepare questions about the company's IT strategy, team dynamics, and growth opportunities to showcase your interest and engagement.

• Portfolio Presentation Strategy:

  • Highlight your experience with cloud infrastructure management, user support, and incident response using relevant projects and case studies.
  • Demonstrate your understanding of system design, data migration, and hardware configuration through practical examples and live demos.

💡 Interview Preparation Tips

• Technical Challenge Preparation:

  • Familiarize yourself with Microsoft Azure and Office365 configuration and administration tasks, as well as PowerShell scripting and automation tools.
  • Practice common system administration tasks, such as user account management, network configuration, and security protocol implementation.

• ATS Keywords: (Provided in the ATS Keywords section below)

📌 Application Steps

To apply for this Systems Engineer position at Highspring:

1. Submit your application through the application link provided.
2. Tailor your resume and portfolio to highlight relevant experience and skills for the role, emphasizing Microsoft Azure and Office365 configuration and administration, system administration, and cloud architecture.
3. Prepare for technical interviews by practicing common system administration tasks and studying the company's IT strategy and culture.
4. Research the company and its industry to demonstrate your understanding and fit for the role, and prepare thoughtful questions to ask during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

📌 ATS Keywords

Web Technology & Industry-Specific Keywords:

• Microsoft Azure
• Office365
• Cloud infrastructure management
• System administration
• Security protocols
• Incident response
• Data migration
• Hardware configuration
• Automation tools
• Scripting languages
• Agile methodologies
• IT project management
• Technical leadership
• Collaboration tools
• Cross-functional teams
• Strategic IT initiatives
• System security and performance
• User support and training
• IT infrastructure and cloud-based solutions
• Patch and vulnerability management
• Business and technical alignment
• System design and architecture
• Data integrity and business continuity
• Backup and recovery processes

Soft Skills & Industry Standards:

• Leadership and management skills
• Collaboration and communication skills
• Problem-solving and decision-making skills
• Adaptability and continuous learning
• Attention to detail and quality assurance
• Customer focus and satisfaction
• Process improvement and optimization
• Project management and stakeholder engagement
• Strategic planning and execution
• Risk management and mitigation
• Change management and organizational development
• Stakeholder management and engagement
• Cross-functional team collaboration
• Agile methodologies and DevOps practices
• IT service management (ITSM) frameworks
• Information security and compliance (ISC) standards
• IT governance and risk management (ITGRM) frameworks
• ITIL and COBIT best practices
• ISO/IEC 27001 and ISO/IEC 27002 standards
• NIST Cybersecurity Framework (CSF) and CIS Top 20 Critical Security Controls (CSC)

ATS Keyword Optimization:

• Integrate relevant web technology and industry-specific keywords naturally throughout the job description, focusing on Microsoft Azure and Office366 configuration and administration, system administration, and cloud architecture.
• Include soft skills and industry standards keywords to emphasize the required skills and competencies for the role.
• Ensure the keywords are strategically placed and relevant to the specific job requirements and industry context.