Systems Engineer at Fortinet

📍 Job Overview

Job Title: Systems Engineer
Company: Fortinet
Location: Curitiba, Paraná, Brazil
Job Type: Full time
Category: DevOps Engineer / System Administrator
Date Posted: June 18, 2025

🚀 Role Summary

📝 Enhancement Note: This role combines technical pre-sales support, customer training, and post-sales technical assistance, focusing on Fortinet's network security solutions. It requires a strong background in networking, wireless technologies, and encryption.
Fortinet is seeking a Systems Engineer to act as the primary technical resource for customers, assisting in sales calls, qualifying leads, and providing post-sales training and support.
The ideal candidate will have a solid understanding of various networking technologies, wireless authentication, and encryption technologies.
This role offers an opportunity to work with cutting-edge network security solutions and collaborate with cross-functional teams to deliver exceptional customer experiences.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities involve a mix of technical sales support, customer training, and post-sales technical assistance, requiring strong communication skills and a deep understanding of Fortinet's products and networking technologies.
Pre-sales Support:
- Assist in qualifying sales leads from a technical standpoint.
- Be the main technical resource on sales calls, educating customers on features, specifications, functionality, and integration.
- Collaborate with the sales team to understand customer needs and provide tailored solutions.
Post-sales Support:
- Serve as the lead technical contact for identified accounts, addressing and resolving customer technical issues.
- Work closely with the technical support team and engineering to elevate and resolve customer issues.
- Provide post-sales training to identified customers, ensuring they can effectively use Fortinet's solutions.
Technical Expertise:
- Stay up-to-date with the latest networking applications, solutions, and trends.
- Contribute to the development of technical documentation, knowledge base articles, and training materials.
- Participate in product training and certifications to enhance technical skills and knowledge.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field is required. Relevant certifications, such as CCIE and CISSP, are also essential.

Experience: Proven experience in technical/pre-sales support and networking services administration is necessary. A solid background in wireless technologies, deployment, support, and site surveys is preferred.

Required Skills:

Field sales experience.
Experience in LAN/WAN/Internet services administration.
Strong understanding of wireless authentication technologies.
Exceptional understanding of DNS, NFS, SMTP, HTTP, TCP/IP, and related protocols.
Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and anti-virus technologies.
Experience with encryption and authentication technologies.
Certifications: CCIE, CISSP.

Preferred Skills:

Experience with Fortinet products and solutions.
Familiarity with network security trends and best practices.
Strong communication and presentation skills.
Ability to work effectively in a cross-functional team environment.

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While a portfolio is not explicitly mentioned, demonstrating relevant technical skills, certifications, and past project experiences through a resume or LinkedIn profile is essential for this role.
As this role focuses on technical pre-sales support and customer training, there are no specific web portfolio requirements. However, showcasing relevant technical skills, certifications, and past project experiences through a resume or LinkedIn profile is crucial.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Curitiba, Brazil, is approximately R$ 12,000 - R$ 18,000 per month, based on experience and qualifications.

Benefits:

Competitive salary and benefits package.
Opportunities for professional growth and development.
A dynamic and collaborative work environment.
The chance to work with cutting-edge network security solutions.

Working Hours: The standard workweek is 40 hours, with flexibility for occasional overtime or on-call duties to support customer needs.

📝 Enhancement Note: The salary range is an estimate based on market research and regional adjustments for similar roles in Brazil. Fortinet's benefits package may vary and should be confirmed with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fortinet is a leading provider of network security solutions, offering a wide range of products and services to protect businesses and organizations from cyber threats.

Company Size: Fortinet is a large, global organization with a strong focus on innovation and customer success. With a team of over 6,000 employees worldwide, Fortinet offers ample opportunities for professional growth and collaboration.

Founded: Fortinet was founded in 2000 and has since grown to become a leading network security company, with a presence in over 200 countries.

Team Structure:

The Systems Engineer role works closely with the sales, technical support, and engineering teams to provide exceptional customer experiences and drive business growth.
The team structure is designed to foster collaboration and knowledge-sharing, with regular training and development opportunities.

Development Methodology:

Fortinet follows an Agile development methodology, focusing on continuous improvement and customer satisfaction.
The company encourages innovation and empowers employees to contribute to the development of new products and features.

Company Website: Fortinet

📝 Enhancement Note: Fortinet's company culture is driven by a commitment to innovation, customer success, and collaboration. The company values diversity, inclusion, and continuous learning, creating an environment that supports the growth and development of its employees.

📈 Career & Growth Analysis

Web Technology Career Level: This Systems Engineer role is an intermediate to senior-level position, requiring a strong background in networking, wireless technologies, and encryption. The ideal candidate will have a proven track record in technical pre-sales support and customer training.

Reporting Structure: The Systems Engineer reports directly to the Sales Engineering Manager and works closely with the sales, technical support, and engineering teams.

Technical Impact: The Systems Engineer plays a crucial role in driving customer success by providing technical expertise, qualifying leads, and delivering post-sales training and support. Their work directly impacts Fortinet's revenue growth and customer satisfaction.

Growth Opportunities:

Technical Growth: Fortinet offers opportunities for employees to develop their technical skills and advance their careers through training, certifications, and mentorship programs.
Leadership Development: As the Systems Engineer gains experience and demonstrates strong performance, there may be opportunities to move into more senior roles, such as Sales Engineering Manager or Technical Trainer.
Product Expertise: The Systems Engineer has the opportunity to become a subject matter expert in Fortinet's network security solutions, contributing to the development of new products and features.

📝 Enhancement Note: Fortinet's career growth opportunities are tied to the employee's technical expertise, performance, and commitment to customer success. The company values internal promotions and provides ample opportunities for employees to develop their skills and advance their careers.

🌐 Work Environment

Office Type: Fortinet's Curitiba office is a modern, collaborative workspace designed to foster innovation and collaboration. The office features state-of-the-art technology, comfortable workspaces, and plenty of opportunities for team interaction.

Office Location(s): Fortinet's Curitiba office is located in the heart of the city, with easy access to public transportation and amenities.

Workspace Context:

The Systems Engineer works in a collaborative environment, with regular interactions with the sales, technical support, and engineering teams.
The workspace is equipped with the latest technology, including multiple monitors and testing devices, to support the development and demonstration of Fortinet's network security solutions.
Fortinet encourages a flexible work environment, with opportunities for remote work and flexible hours to support work-life balance.

Work Schedule: The standard workweek is 40 hours, with flexibility for occasional overtime or on-call duties to support customer needs. Fortinet encourages a healthy work-life balance and provides employees with the tools and resources they need to succeed.

📝 Enhancement Note: Fortinet's work environment is designed to support collaboration, innovation, and customer success. The company values a healthy work-life balance and provides employees with the tools and resources they need to thrive in their roles.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to discuss the candidate's experience, qualifications, and fit for the role.
Technical Assessment: A hands-on technical assessment, focusing on the candidate's understanding of networking technologies, wireless authentication, and encryption technologies.
On-site Interview: A visit to Fortinet's Curitiba office for in-depth discussions with the sales, technical support, and engineering teams, as well as a presentation on a technical topic of the candidate's choice.
Final Decision: The hiring team will review the candidate's performance throughout the interview process and make a final decision.

Portfolio Review Tips:

While a portfolio is not explicitly mentioned, candidates should be prepared to discuss their relevant technical skills, certifications, and past project experiences.
Candidates should highlight their experience in technical pre-sales support, customer training, and networking services administration.
Candidates should be ready to demonstrate their understanding of Fortinet's network security solutions and how they have applied their technical expertise to drive customer success in the past.

Technical Challenge Preparation:

Candidates should brush up on their knowledge of networking technologies, wireless authentication, and encryption technologies.
Candidates should be prepared to discuss their experience with Fortinet's products and solutions, as well as their understanding of network security trends and best practices.
Candidates should practice their communication and presentation skills, as they will be required to deliver a technical presentation during the on-site interview.

ATS Keywords:

Networking technologies
Wireless authentication
Encryption technologies
Technical pre-sales support
Customer training
Networking services administration
Fortinet products and solutions
Network security trends and best practices

📝 Enhancement Note: Fortinet's interview process is designed to assess the candidate's technical expertise, communication skills, and fit for the role. The company values candidates who are passionate about network security, customer success, and continuous learning.

🛠 Technology Stack & Web Infrastructure

Networking Technologies:

Routing
Switching
VPN
LAN
WAN
Network security
Intrusion detection
Anti-virus

Wireless Technologies:

Wireless authentication technologies
Wireless deployment and support
Wireless site surveys

Encryption Technologies:

PKI
IKE
Certificates
L2TP
IPSEC
Firewall
802.1Q
MD5
SSH
SSL
SHA1
DES
3DES

Fortinet Products and Solutions:

FortiGate
FortiMail
FortiWeb
FortiClient
FortiManager
FortiAnalyzer

📝 Enhancement Note: Fortinet's technology stack focuses on network security solutions, with a strong emphasis on networking technologies, wireless authentication, and encryption technologies. The company's products and solutions are designed to protect businesses and organizations from cyber threats.

👥 Team Culture & Values

Fortinet's Core Values:

Customer Obsessed: Fortinet is committed to understanding and addressing the unique needs of its customers, delivering exceptional customer experiences, and driving customer success.
Innovation: Fortinet fosters a culture of innovation, empowering employees to develop new ideas, products, and solutions that drive business growth and customer satisfaction.
Integrity: Fortinet values honesty, transparency, and ethical behavior in all aspects of its business operations.
Collaboration: Fortinet encourages a collaborative work environment, where employees work together to achieve common goals and drive success.
Accountability: Fortinet holds its employees accountable for their actions and decisions, fostering a culture of responsibility and ownership.

Collaboration Style:

Fortinet encourages a collaborative work environment, with regular interactions between the sales, technical support, and engineering teams.
The company values open communication, knowledge-sharing, and continuous learning, creating an environment that supports the growth and development of its employees.
Fortinet fosters a culture of innovation and empowers employees to contribute to the development of new products and features.

📝 Enhancement Note: Fortinet's team culture is driven by a commitment to customer success, innovation, collaboration, and accountability. The company values employees who are passionate about network security, customer success, and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Keeping Up with Industry Trends: The network security industry is constantly evolving, with new threats and technologies emerging all the time. The Systems Engineer must stay up-to-date with the latest trends and developments to provide effective technical support and training to customers.
Working with Diverse Customer Bases: Fortinet's customer base is diverse, with customers ranging from small businesses to large enterprises. The Systems Engineer must be able to tailor their technical expertise and communication style to meet the unique needs of each customer.
Managing Complex Deployments: Fortinet's network security solutions can be complex, with multiple components and configurations. The Systems Engineer must be able to manage complex deployments, troubleshoot issues, and provide effective post-sales support to customers.

Learning & Development Opportunities:

Product Training and Certifications: Fortinet offers opportunities for employees to develop their technical skills and knowledge through product training and certifications.
Mentorship Programs: Fortinet provides mentorship programs to help employees develop their careers and advance within the organization.
Conferences and Events: Fortinet encourages employees to attend industry conferences and events, providing opportunities for networking, learning, and professional growth.

📝 Enhancement Note: Fortinet's technical challenges and growth opportunities are tied to the company's commitment to customer success, innovation, and continuous learning. The company values employees who are passionate about network security, customer success, and professional development.

💡 Interview Preparation

Technical Questions:

Networking Technologies: Be prepared to discuss your understanding of networking technologies, wireless authentication, and encryption technologies. Be ready to provide specific examples of how you have applied your technical expertise to drive customer success in the past.
Fortinet Products and Solutions: Brush up on your knowledge of Fortinet's network security solutions, including their features, specifications, and functionality. Be ready to discuss how you have used these products and solutions to address customer needs in the past.
Technical Troubleshooting: Be prepared to discuss your experience with technical troubleshooting, including your approach to identifying, diagnosing, and resolving technical issues.

Company & Culture Questions:

Customer Success: Be prepared to discuss your approach to customer success, including your understanding of customer needs, your ability to deliver exceptional customer experiences, and your commitment to driving customer satisfaction.
Innovation: Be ready to discuss your approach to innovation, including your ability to develop new ideas, products, and solutions that drive business growth and customer satisfaction.
Collaboration: Be prepared to discuss your experience working in a collaborative environment, including your ability to work effectively with cross-functional teams to achieve common goals.

Portfolio Presentation Strategy:

While a portfolio is not explicitly mentioned, candidates should be prepared to discuss their relevant technical skills, certifications, and past project experiences.
Candidates should highlight their experience in technical pre-sales support, customer training, and networking services administration.
Candidates should be ready to demonstrate their understanding of Fortinet's network security solutions and how they have applied their technical expertise to drive customer success in the past.

📝 Enhancement Note: Fortinet's interview preparation focuses on assessing the candidate's technical expertise, communication skills, and fit for the role. The company values candidates who are passionate about network security, customer success, and continuous learning.

📌 Application Steps

To apply for this Systems Engineer position:

Submit your application through the Fortinet careers portal.
Tailor your resume and cover letter to highlight your relevant technical skills, certifications, and past project experiences.
Prepare for the technical assessment by brushing up on your knowledge of networking technologies, wireless authentication, and encryption technologies.
Research Fortinet's products and solutions, as well as the company's commitment to customer success, innovation, and continuous learning.
Prepare for the on-site interview by practicing your communication and presentation skills, as well as your ability to discuss your experience with Fortinet's network security solutions and how you have applied your technical expertise to drive customer success in the past.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Engineer