Systems Engineer

Fortinet
Full_time•Buenos Aires, Argentina

📍 Job Overview

  • Job Title: Systems Engineer
  • Company: Fortinet
  • Location: Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
  • Job Type: On-site, Full time
  • Category: DevOps, Infrastructure, Systems Administration
  • Date Posted: June 24, 2025

🚀 Role Summary

  • Technical Pre-Sales & Post-Sales Support: Serve as the primary technical resource for customers, assisting in sales calls, and providing post-sales training and support.
  • Networking Expertise: Demonstrate a strong understanding of various networking applications, solutions, and technologies.
  • Wireless & Security Focus: Leverage experience in wireless technologies, authentication, and network security to qualify sales leads and resolve technical issues.
  • Certified Professional: Bring relevant certifications such as CCIE and CISSP to the role, demonstrating a commitment to continuous learning and professional development.

📝 Enhancement Note: This role requires a balance of technical expertise and strong communication skills to effectively engage with customers and provide valuable insights throughout the sales cycle and post-sales support.

💻 Primary Responsibilities

  • Sales Support: Assist in qualifying sales leads from a technical standpoint and be the main technical resource on sales calls, educating customers on features, specifications, and functionality.
  • Customer Training: Provide post-sales training to identified customers, ensuring they are comfortable with the implemented solutions and can maximize their usage.
  • Technical Troubleshooting: Serve as the lead technical contact for identified accounts, working closely with the technical support team and engineering to answer, elevate, and resolve customer's technical issues.
  • Networking & Security Expertise: Leverage knowledge of networking applications, solutions, and security protocols to address customer inquiries and provide informed recommendations.

📝 Enhancement Note: This role requires a proactive approach to customer support, with a focus on preventing issues before they arise and ensuring customer satisfaction throughout the sales process and post-sales lifecycle.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field is typically required for this role. Relevant certifications, such as CCIE and CISSP, are also essential.

Experience: Candidates should have experience in technical/pre-sales support and a solid understanding of various networking technologies. A background in LAN/WAN/Internet services administration and wireless technologies is preferred.

Required Skills:

  • Field sales experience.
  • Experience in technical/pre-sales support as a sales or systems engineer.
  • Experience in LAN/WAN/Internet services administration.
  • Experience with wireless technologies, deploying, supporting, and doing site surveys.
  • Solid understanding of wireless authentication technologies.
  • Exceptional understanding of DNS, NFS, SMTP, HTTP, TCP/IP, routing, switching, VPN, network security, intrusion detection, and anti-virus.
  • Knowledge of encryption and authentication technologies required.
  • Certifications: CCIE, CISSP.

Preferred Skills:

  • Experience with encryption and authentication technologies.
  • Knowledge of the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.

📝 Enhancement Note: While not explicitly stated, experience with scripting languages (e.g., Python, Bash) and version control systems (e.g., Git) would be beneficial for this role, as they can help streamline processes and improve efficiency.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Case Studies: Prepare case studies demonstrating your technical expertise in qualifying sales leads, providing post-sales training, and resolving technical issues for various networking applications and solutions.
  • Wireless & Security Projects: Highlight projects showcasing your experience with wireless technologies, authentication, and network security, including site surveys, deployment, and support.
  • Certifications: Include relevant certifications (e.g., CCIE, CISSP) and their expiration dates, if applicable.

Technical Documentation:

  • Process Documentation: Document your approach to qualifying sales leads, providing post-sales training, and resolving technical issues, emphasizing your problem-solving skills and customer focus.
  • Troubleshooting Examples: Provide examples of complex technical issues you've resolved, detailing your diagnostic process, solution implementation, and the outcome.

📝 Enhancement Note: As this role focuses on pre-sales and post-sales support, your portfolio should emphasize your ability to communicate technical concepts effectively to both technical and non-technical stakeholders.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Buenos Aires, Argentina, is estimated to be between ARS 150,000 - 250,000 per month, based on market research and considering the required experience level and certifications.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and collaborative work environment with a global leader in network security.

Working Hours: The standard working hours for this role are 40 hours per week, with flexibility to accommodate customer needs and project deadlines.

📝 Enhancement Note: While the salary range is an estimate, it is essential to research and confirm the actual compensation package during the application process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fortinet is a global leader in broad, integrated, and automated cybersecurity solutions, focusing on securing customers against sophisticated and evolving threats in the network security and wireless access markets.

Company Size: Fortinet is a large organization with a global presence, employing over 10,000 people worldwide. This size offers opportunities for career growth and exposure to diverse projects and teams.

Founded: Fortinet was founded in 2000 and has since grown to become a publicly-traded company (NASDAQ: FTNT) with a strong commitment to innovation and continuous improvement.

Team Structure:

  • Sales & Marketing: The sales team is responsible for driving revenue growth by qualifying leads, engaging with customers, and closing deals. The marketing team supports sales efforts by creating targeted campaigns and generating leads.
  • Product & Engineering: The product and engineering teams work together to develop, test, and deploy Fortinet's security solutions, ensuring they meet the highest standards of performance and reliability.
  • Customer Success & Support: The customer success and support teams are dedicated to ensuring customer satisfaction by providing exceptional service, addressing technical issues, and helping customers maximize their usage of Fortinet's solutions.

Development Methodology:

  • Agile/Scrum: Fortinet employs Agile/Scrum methodologies to manage projects and ensure efficient delivery of security solutions that meet customer needs.
  • Collaboration: Fortinet fosters a culture of collaboration, with teams working together to share knowledge, innovate, and drive success.
  • Continuous Improvement: Fortinet is committed to continuous improvement, regularly reviewing and refining processes to ensure they remain effective and efficient.

Company Website: Fortinet

📝 Enhancement Note: Fortinet's global presence and commitment to innovation provide unique opportunities for professionals seeking to grow their careers in the cybersecurity industry.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, requiring a high degree of technical expertise and experience in networking, wireless, and security technologies. The role also demands strong communication skills and the ability to engage effectively with customers.

Reporting Structure: The Systems Engineer reports directly to the Sales Manager or Technical Manager, depending on the organization's structure. They may also work closely with the Customer Success and Support teams to ensure customer satisfaction and address technical issues.

Technical Impact: The Systems Engineer plays a critical role in qualifying sales leads, providing post-sales training, and resolving technical issues. Their work directly influences customer satisfaction, revenue growth, and Fortinet's market position in the cybersecurity industry.

Growth Opportunities:

  • Technical Leadership: With experience and demonstrated success in the Systems Engineer role, professionals may progress to technical leadership positions, such as Technical Manager or Solutions Architect.
  • Sales & Marketing: Strong performance in sales support and customer engagement may lead to opportunities in sales or marketing, focusing on business development, account management, or product marketing.
  • Product & Engineering: Exceptional technical skills and a deep understanding of Fortinet's security solutions may open doors to roles in product management, engineering, or R&D.

📝 Enhancement Note: Fortinet's large size and global presence offer numerous growth opportunities for professionals seeking to advance their careers in the cybersecurity industry.

🌐 Work Environment

Office Type: Fortinet's offices are designed to foster collaboration and innovation, with open workspaces, meeting rooms, and dedicated areas for training and team-building activities.

Office Location(s): Fortinet has offices in Buenos Aires, Argentina, providing easy access to public transportation and amenities.

Workspace Context:

  • Collaboration: The open workspace encourages collaboration and knowledge-sharing among team members, facilitating quick problem-solving and idea generation.
  • Training & Development: Fortinet invests in employee growth and development, providing access to training resources, workshops, and certification programs to help team members enhance their skills and advance their careers.
  • Work-Life Balance: Fortinet promotes a healthy work-life balance, offering flexible working hours and remote work options to accommodate employees' personal needs and preferences.

Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 6:00 PM, with flexibility to accommodate customer needs and project deadlines.

📝 Enhancement Note: Fortinet's commitment to employee growth and development, along with its collaborative work environment, creates an ideal setting for professionals seeking to advance their careers in the cybersecurity industry.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone/Video Screen: A brief phone or video call to discuss your experience, qualifications, and motivation for the role.
  2. Technical Assessment: A hands-on technical assessment, focusing on your understanding of networking, wireless, and security technologies, as well as your problem-solving skills and ability to communicate complex concepts effectively.
  3. On-site Interview: An on-site interview with the hiring manager, sales, and technical team members to discuss your fit for the role, your approach to customer engagement, and your long-term career goals.
  4. Final Decision: A final decision based on your performance throughout the interview process and your alignment with Fortinet's values and culture.

Portfolio Review Tips:

  • Case Studies: Prepare case studies demonstrating your technical expertise in qualifying sales leads, providing post-sales training, and resolving technical issues for various networking applications and solutions.
  • Wireless & Security Projects: Highlight projects showcasing your experience with wireless technologies, authentication, and network security, including site surveys, deployment, and support.
  • Certifications: Include relevant certifications (e.g., CCIE, CISSP) and their expiration dates, if applicable.

Technical Challenge Preparation:

  • Networking & Security: Brush up on your knowledge of networking applications, solutions, and security protocols, focusing on Fortinet's products and services.
  • Problem-Solving: Practice solving complex technical problems, demonstrating your ability to diagnose issues, develop effective solutions, and communicate your approach clearly and concisely.
  • Communication Skills: Prepare for interviews by practicing your ability to explain technical concepts to both technical and non-technical stakeholders, emphasizing your customer focus and commitment to exceptional service.

ATS Keywords: (Organized by category)

  • Networking Technologies: LAN, WAN, Internet, Routing, Switching, VPN, Network Security, Intrusion Detection, Anti-Virus, DNS, NFS, SMTP, HTTP, TCP/IP, Wireless, Authentication, Encryption, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
  • Certifications: CCIE, CISSP.
  • Soft Skills: Communication, Problem-Solving, Customer Focus, Teamwork, Adaptability.

📝 Enhancement Note: Fortinet's interview process is designed to assess your technical expertise, communication skills, and cultural fit, ensuring you are well-prepared to excel in the role and contribute to the company's success.

🛠 Technology Stack & Web Infrastructure

Networking Technologies:

  • Fortinet Products: Familiarize yourself with Fortinet's security solutions, including FortiGate, FortiMail, FortiWeb, and FortiClient, as well as their wireless access points and switches.
  • Networking Protocols: Brush up on your knowledge of networking protocols, including TCP/IP, HTTP, SMTP, DNS, NFS, and wireless authentication technologies.
  • Security Protocols: Familiarize yourself with security protocols such as SSL, SSH, IKE, IPSEC, and encryption algorithms such as DES, 3DES, and SHA1.

Certifications:

  • CCIE: Cisco Certified Internetwork Expert (CCIE) certification demonstrates advanced knowledge of Cisco products and networking technologies.
  • CISSP: Certified Information Systems Security Professional (CISSP) certification validates expertise in information security and risk management.

📝 Enhancement Note: Fortinet's technology stack focuses on networking and security technologies, with a strong emphasis on the company's own security solutions and products.

👥 Team Culture & Values

Web Development Values:

  • Customer Focus: Fortinet prioritizes customer satisfaction and exceptional service, with a commitment to understanding and addressing customer needs effectively.
  • Innovation: Fortinet fosters a culture of innovation, encouraging team members to explore new ideas, challenge the status quo, and drive continuous improvement.
  • Collaboration: Fortinet values collaboration and teamwork, with a strong emphasis on knowledge-sharing, cross-functional collaboration, and collective problem-solving.
  • Integrity: Fortinet promotes a culture of integrity, with a commitment to ethical behavior, transparency, and accountability in all aspects of the business.

Collaboration Style:

  • Cross-Functional Teams: Fortinet employs cross-functional teams, with members from sales, marketing, product, engineering, customer success, and support working together to drive success.
  • Knowledge-Sharing: Fortinet encourages knowledge-sharing and continuous learning, with regular training sessions, workshops, and certification programs to help team members enhance their skills and advance their careers.
  • Open Communication: Fortinet fosters open communication, with a commitment to regular check-ins, progress updates, and feedback to ensure everyone is aligned and working towards common goals.

📝 Enhancement Note: Fortinet's culture emphasizes customer focus, innovation, collaboration, and integrity, creating an environment that supports the growth and success of its team members and the company as a whole.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Evolving Threat Landscape: Stay up-to-date with the latest threats and trends in cybersecurity, and develop strategies to protect customers' networks and data effectively.
  • Complex Customer Environments: Work with customers to understand their unique network environments and tailor Fortinet's security solutions to meet their specific needs and requirements.
  • Performance Optimization: Continuously monitor and optimize the performance of Fortinet's security solutions to ensure they meet the highest standards of reliability and efficiency.

Learning & Development Opportunities:

  • Training & Certification: Fortinet offers numerous training and certification programs to help team members enhance their skills and advance their careers in the cybersecurity industry.
  • Mentorship: Fortinet encourages mentorship, with experienced team members sharing their knowledge and expertise with newer team members to help them grow and succeed.
  • Career Progression: Fortinet offers numerous growth opportunities for professionals seeking to advance their careers in the cybersecurity industry, with roles in sales, marketing, product, engineering, and customer success.

📝 Enhancement Note: Fortinet's technical challenges and growth opportunities reflect the dynamic and evolving nature of the cybersecurity industry, with a strong emphasis on continuous learning, innovation, and adaptation.

💡 Interview Preparation

Technical Questions:

  • Networking & Security: Prepare for questions about networking applications, solutions, and security protocols, focusing on Fortinet's products and services.
  • Problem-Solving: Practice solving complex technical problems, demonstrating your ability to diagnose issues, develop effective solutions, and communicate your approach clearly and concisely.
  • Customer Engagement: Prepare for questions about your approach to customer engagement, with a focus on understanding customer needs, qualifying sales leads, and providing exceptional post-sales support.

Company & Culture Questions:

  • Fortinet's Products & Services: Familiarize yourself with Fortinet's security solutions, their unique features, and their competitive advantages in the market.
  • Cybersecurity Trends: Stay up-to-date with the latest trends and developments in the cybersecurity industry, and prepare to discuss their implications for Fortinet's products and services.
  • Customer Success: Prepare to discuss your approach to customer success, with a focus on understanding customer needs, addressing their concerns, and ensuring their satisfaction with Fortinet's solutions.

Portfolio Presentation Strategy:

  • Case Studies: Prepare case studies demonstrating your technical expertise in qualifying sales leads, providing post-sales training, and resolving technical issues for various networking applications and solutions.
  • Wireless & Security Projects: Highlight projects showcasing your experience with wireless technologies, authentication, and network security, including site surveys, deployment, and support.
  • Certifications: Include relevant certifications (e.g., CCIE, CISSP) and their expiration dates, if applicable.

📝 Enhancement Note: Fortinet's interview process is designed to assess your technical expertise, communication skills, and cultural fit, ensuring you are well-prepared to excel in the role and contribute to the company's success.

📌 Application Steps

To apply for this Systems Engineer position at Fortinet:

  1. Submit Your Application: Visit the Fortinet careers page and submit your application, including your resume, portfolio, and any relevant certifications.
  2. Prepare Your Portfolio: Customize your portfolio to highlight your technical expertise in qualifying sales leads, providing post-sales training, and resolving technical issues for various networking applications and solutions. Include case studies, wireless and security projects, and relevant certifications.
  3. Optimize Your Resume: Tailor your resume to emphasize your experience in technical/pre-sales support, LAN/WAN/Internet services administration, wireless technologies, and networking applications and solutions. Highlight your relevant certifications, such as CCIE and CISSP.
  4. Prepare for Technical Challenges: Brush up on your knowledge of networking applications, solutions, and security protocols, focusing on Fortinet's products and services. Practice solving complex technical problems and communicating your approach clearly and concisely.
  5. Research Fortinet: Familiarize yourself with Fortinet's security solutions, their unique features, and their competitive advantages in the market. Stay up-to-date with the latest trends and developments in the cybersecurity industry, and prepare to discuss their implications for Fortinet's products and services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with Fortinet before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

  • Tailor every section specifically to systems engineering, networking, and cybersecurity roles.
  • Include networking applications, solutions, and security protocols relevant to the role.
  • Emphasize experience in wireless technologies, authentication, and network security.
  • Address the role's focus on qualifying sales leads, providing post-sales training, and resolving technical issues.
  • Highlight relevant certifications, such as CCIE and CISSP, and their importance in the role.

Quality Standards:

  • Ensure no content overlap between sections; each section must contain unique information.
  • Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices.
  • Be comprehensive but concise, prioritizing actionable information over descriptive text.
  • Strategically distribute web technology and cybersecurity-related keywords throughout all sections naturally.
  • Provide realistic salary ranges based on location, experience level, and relevant certifications.

Industry Expertise:

  • Include specific networking applications, solutions, and security protocols relevant to the role.
  • Address the role's focus on qualifying sales leads, providing post-sales training, and resolving technical issues in the context of Fortinet's products and services.
  • Provide tactical advice for portfolio development, live demonstrations, and project case studies tailored to systems engineering and cybersecurity roles.
  • Include systems engineering and cybersecurity-specific interview preparation and coding challenge guidance.
  • Emphasize the importance of customer focus, communication skills, and technical expertise in the role.

Professional Standards:

  • Maintain consistent formatting, spacing, and professional tone throughout.
  • Use web technology and cybersecurity industry terminology appropriately and accurately.
  • Include comprehensive benefits and growth opportunities relevant to systems engineering and cybersecurity professionals.
  • Provide actionable insights that give systems engineering and cybersecurity candidates a competitive advantage.
  • Focus on Fortinet's company culture, team dynamics, and cross-functional collaboration in the context of systems engineering and cybersecurity roles.

Technical Focus & Portfolio Emphasis:

  • Emphasize networking applications, solutions, and security protocols relevant to the role.
  • Include specific portfolio requirements tailored to systems engineering and cybersecurity disciplines, with a focus on wireless technologies, authentication, and network security.
  • Address browser compatibility, accessibility standards, and user experience design principles in the context of systems engineering and cybersecurity roles.
  • Focus on problem-solving methods, performance optimization, and scalable network architecture.
  • Include technical presentation skills and stakeholder communication for systems engineering and cybersecurity projects.

Avoid:

  • Generic business jargon not relevant to systems engineering or cybersecurity roles.
  • Placeholder text or incomplete sections.
  • Repetitive content across different sections.
  • Non-technical terminology unless relevant to the specific systems engineering or cybersecurity role.
  • Marketing language unrelated to systems engineering, networking, or cybersecurity.

Generate comprehensive, web technology-focused content that serves as a valuable resource for systems engineering, networking, and cybersecurity professionals seeking their next opportunity and preparing for technical interviews in the cybersecurity industry.

Application Requirements

Candidates should have experience in technical/pre-sales support and a solid understanding of various networking technologies. Certifications such as CCIE and CISSP are required.