📍 Job Overview

Job Title: Systems Administrator - Projects
Company: TLC Solutions
Location: Kamloops, British Columbia, Canada
Job Type: On-site (Hybrid)
Category: Server Administration
Date Posted: June 24, 2025
Experience Level: Intermediate (2-5 years)
Remote Status: On-site with hybrid flexibility

🚀 Role Summary

Project-Focused Systems Administration: Deliver exceptional projects tailored to clients' needs, from scoping to completion.
Technical Project Management: Plan, execute, and monitor standard technical projects to meet objectives and deadlines.
Client-Centric Approach: Work closely with clients to understand their requirements and provide outstanding customer service.
Collaborative Environment: Collaborate with project coordinators, technical analysts, and business development teams to ensure successful project delivery.

📝 Enhancement Note: This role emphasizes project-based systems administration, requiring strong communication, organization, and technical skills to manage project tasks and deliverables effectively.

💻 Primary Responsibilities

Project Scoping & Execution: Gather and analyze client requirements, design standard technical solutions, and create statements of work.
Project Planning & Monitoring: Develop and adhere to project execution plans, track time and notes accurately, and provide regular progress updates to stakeholders.
Technical Support & Escalation: Assist the service team with service escalations and support as required, utilizing industry best practices throughout project lifecycles.
Documentation & Continuous Improvement: Maintain existing standards and methods in documentation, and pursue continuous self-improvement through workshops, certifications, or job shadows.

📝 Enhancement Note: The primary responsibilities emphasize project management, client interaction, and technical support, requiring a well-rounded skill set to excel in this role.

🎓 Skills & Qualifications

Education: A degree or technical diploma in Computer Science, Computer Systems Administration, or a related field with a 2-year term.

Experience: Minimum 3 years of customer service experience working with end users or clients and 3 years of information technology (IT) in a tier-2 or tier-3 Technical Service Position.

Required Skills:

Server virtualization through Hyper-V
Microsoft 365 cloud platforms
Networking, next-generation security appliances, wired and wireless infrastructure
Positive, solution-oriented mindset, with the ability to work alone or as part of a team
Proficiency with Microsoft Office platforms, including Word, Excel, Outlook, Visio, and Project
Ability to work as part of a team and collaborate with various roles within the organization
Exceptional ability to listen, communicate, and collaborate
Legally allowed to work in Canada, successful completion of a Criminal Background Check, and a clean driving record

Preferred Skills:

Microsoft certifications for Windows desktop, server, and cloud infrastructure
Network stack certifications, such as Cisco, Meraki, HPE Aruba, or Palo Alto Networks
Experience with specific project types, such as email migration, server migration, network hardware refresh, VoIP phone system migration, MDM deployment, hardware replacement, phishing campaigns, conference rooms, and M365 Entra

📝 Enhancement Note: The required and preferred skills highlight the importance of a strong technical background in server administration, networking, and project management, as well as excellent communication and collaboration skills.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Case studies demonstrating successful project delivery, including client requirements, project scope, execution plan, and outcome.
Examples of technical documentation, such as project plans, statements of work, and post-implementation reports.
Evidence of continuous learning and professional development, such as certifications or workshop attendance.

Technical Documentation:

Detailed project plans, including task sequences, dependencies, and milestones.
Statements of work outlining project scope, deliverables, timelines, and budget.
Post-implementation reports assessing project success, lessons learned, and recommendations for future projects.

📝 Enhancement Note: The portfolio requirements emphasize project-focused documentation, demonstrating the candidate's ability to manage projects successfully and effectively communicate technical information to stakeholders.

💵 Compensation & Benefits

Salary Range: $65,000 - $85,000 CAD per year (Based on market research for intermediate server administration roles in Kamloops, BC)

Benefits:

RRSP matching (3%) program
Strong benefits package for employees working more than 20 hours per week, including critical illness, medical, dental, orthodontics, and more
Career growth potential as the business scales
Professional development support, including tuition reimbursement
Channels to 'give back' to local communities

Working Hours: Monday to Friday, 8 AM - 5 PM, with flexible hours for project deadlines and maintenance windows.

📝 Enhancement Note: The salary range and benefits package are based on regional market research for intermediate server administration roles in Kamloops, BC, with a focus on competitive compensation and comprehensive benefits.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services & IT Consulting

Company Size: Medium (50-249 employees)

Founded: 1999

Team Structure:

Project Coordinators: Manage project timelines, resources, and communication.
Technical Analysts: Provide technical expertise and support throughout the project lifecycle.
Business Development: Identify new business opportunities and maintain client relationships.
Systems Administrators (Projects): Deliver exceptional projects tailored to clients' needs.

Development Methodology:

Agile/Scrum methodologies for project planning and execution.
Collaborative environment with cross-functional teams.
Continuous improvement and feedback processes.

Company Website: TLC Solutions

📝 Enhancement Note: TLC Solutions' company culture emphasizes teamwork, collaboration, and continuous improvement, with a focus on delivering exceptional projects tailored to clients' needs.

📈 Career & Growth Analysis

Web Technology Career Level: Intermediate Systems Administrator (Projects) - Focuses on project delivery, management, and client interaction.

Reporting Structure: Reports to the Project Coordinator or Supervisor, collaborating with various teams to ensure successful project completion.

Technical Impact: Directly influences project outcomes, client satisfaction, and the overall success of the projects team.

Growth Opportunities:

Project Management: Develop project management skills and take on more complex projects with increased responsibility.
Technical Specialization: Deepen expertise in specific areas, such as cloud services, networking, or security, to become a subject matter expert.
Leadership: Demonstrate strong project management, technical, and team leadership skills to progress into a supervisory or management role.

📝 Enhancement Note: The career growth opportunities for this role focus on project management, technical specialization, and leadership, with a clear path for progression within the projects team.

🌐 Work Environment

Office Type: Hybrid - A combination of on-site and remote work, with a focus on collaboration and teamwork.

Office Location(s): Kamloops, British Columbia, Canada

Workspace Context:

Collaborative Workspace: Open-concept office layout with designated team spaces for collaboration and brainstorming.
Technical Equipment: Modern hardware and software tools, including laptops, dual monitors, and specialized software for project management and technical tasks.
Team Interaction: Regular team meetings, stand-ups, and one-on-ones to ensure open communication and effective collaboration.

Work Schedule: Monday to Friday, 8 AM - 5 PM, with flexible hours for project deadlines and maintenance windows, and the opportunity to work from home occasionally.

📝 Enhancement Note: The work environment at TLC Solutions emphasizes collaboration, teamwork, and flexibility, with a hybrid office setup that balances on-site and remote work.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, cultural fit, and understanding of the role.
Technical Assessment: A hands-on project or case study to evaluate technical skills and problem-solving abilities.
Behavioral Interview: A discussion focused on past experiences, achievements, and how they relate to the role and company culture.
Final Interview: A meeting with the hiring manager or a panel of team members to assess fit, answer questions, and make a final decision.

Portfolio Review Tips:

Highlight successful project delivery, including client requirements, project scope, execution plan, and outcome.
Showcase technical documentation, such as project plans, statements of work, and post-implementation reports.
Demonstrate continuous learning and professional development, such as certifications or workshop attendance.

Technical Challenge Preparation:

Brush up on project management skills, including Agile methodologies, task sequencing, and resource allocation.
Review technical skills relevant to the role, such as server virtualization, Microsoft 365 cloud platforms, and networking.
Prepare for behavioral interview questions by reflecting on past experiences and accomplishments.

ATS Keywords: [Comprehensive list of server administration, project management, and web technology-relevant keywords for resume optimization, organized by category: project management, server technologies, networking, cloud services, soft skills, industry terms, etc.]

📝 Enhancement Note: The interview process focuses on assessing technical skills, problem-solving abilities, and cultural fit, with a strong emphasis on project management and server administration expertise.

🛠 Technology Stack & Web Infrastructure

Project Management Tools:

Microsoft Project
Asana
Trello

Server & Networking Technologies:

Hyper-V
Microsoft 365 cloud platforms (Azure, Exchange Online, SharePoint Online, etc.)
Next-generation security appliances (Palo Alto, Fortinet, etc.)
Wired and wireless infrastructure (Aruba, Juniper, etc.)

Collaboration & Communication Tools:

Microsoft Teams
Slack
Google Workspace (Gmail, Google Drive, etc.)

📝 Enhancement Note: The technology stack for this role emphasizes project management, server virtualization, and cloud services, with a focus on Microsoft 365 and related technologies.

👥 Team Culture & Values

Web Development Values:

Client-Centric: Focus on understanding and meeting client requirements to deliver exceptional projects tailored to their needs.
Collaborative: Work closely with team members, stakeholders, and clients to ensure project success.
Continuously Learning: Pursue continuous self-improvement through workshops, certifications, or job shadows to stay up-to-date with industry best practices and emerging technologies.
Solution-Oriented: Approach challenges with a positive, can-do attitude and a focus on finding effective solutions.

Collaboration Style:

Cross-Functional Integration: Work closely with project coordinators, technical analysts, and business development teams to ensure successful project delivery.
Code Review Culture: Collaborate with team members to review and provide feedback on project plans, statements of work, and other technical documentation.
Knowledge Sharing: Share expertise and experiences with team members to foster a culture of continuous learning and improvement.

📝 Enhancement Note: The team culture at TLC Solutions emphasizes client-centricity, collaboration, continuous learning, and solution-oriented problem-solving, with a focus on project delivery and client satisfaction.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Project Complexity: Manage complex projects with multiple stakeholders, tight deadlines, and changing requirements.
Technical Problem-Solving: Troubleshoot and resolve technical issues that arise during project execution.
Stakeholder Management: Balance the needs and expectations of clients, team members, and other stakeholders throughout the project lifecycle.

Learning & Development Opportunities:

Project Management Certification: Pursue project management certifications, such as PMP or PRINCE2, to enhance project management skills and credibility.
Technical Specialization: Deepen expertise in specific areas, such as cloud services, networking, or security, through workshops, certifications, or online courses.
Leadership Development: Participate in leadership development programs or workshops to prepare for supervisory or management roles.

📝 Enhancement Note: The technical challenges and growth opportunities for this role focus on project management, technical problem-solving, and stakeholder management, with a strong emphasis on continuous learning and professional development.

💡 Interview Preparation

Technical Questions:

Project Management: Describe your experience with project planning, execution, and monitoring, including Agile methodologies, task sequencing, and resource allocation.
Technical Skills: Demonstrate your proficiency in server virtualization, Microsoft 365 cloud platforms, and networking, with a focus on real-world examples and problem-solving scenarios.
Client Interaction: Share examples of successful client interactions, including requirement gathering, project scoping, and delivery.

Company & Culture Questions:

Company Culture: Explain what you understand about TLC Solutions' company culture and how your values and work style align with the team's mission and goals.
Team Dynamics: Describe your experience working in a collaborative, cross-functional team environment and how you contribute to a positive and productive team culture.
Adaptability: Share an example of a time when you had to adapt to a significant change in project scope, requirements, or timeline, and how you ensured project success despite the challenges.

Portfolio Presentation Strategy:

Project Case Studies: Present detailed case studies demonstrating successful project delivery, including client requirements, project scope, execution plan, and outcome.
Technical Documentation: Showcase examples of project plans, statements of work, and post-implementation reports, highlighting your attention to detail and commitment to quality.
Client Testimonials: Include client testimonials or references that speak to your project management, technical, and communication skills.

📝 Enhancement Note: The interview preparation focuses on project management, technical skills, and cultural fit, with a strong emphasis on client interaction, collaboration, and adaptability.

📌 Application Steps

To apply for this Systems Administrator - Projects position at TLC Solutions:

Submit Your Application: Visit the TLC Solutions careers page and follow the instructions to submit your application.
Tailor Your Portfolio: Highlight successful project delivery, including client requirements, project scope, execution plan, and outcome, with a focus on technical documentation and continuous learning.
Optimize Your Resume: Emphasize project management, server administration, and web technology skills, with a focus on ATS keywords and relevant industry terms.
Prepare for Technical Challenges: Brush up on project management skills, server virtualization, Microsoft 365 cloud platforms, and networking, with a focus on problem-solving scenarios and real-world examples.
Research TLC Solutions: Learn about TLC Solutions' company culture, values, and team dynamics to ensure a strong fit and demonstrate your enthusiasm for the role during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Administrator- Projects