📍 Job Overview

Job Title: Systems Administrator - Network Infrastructure
Company: Visa
Location: Bogotá, Bogotá, Colombia
Job Type: Full-time
Category: System Administrator
Date Posted: June 11, 2025
Experience Level: 2-5 years
Remote Status: Hybrid

🚀 Role Summary

Key Responsibilities: Provide systems administration to core corporate IT server platforms, network, and applications while ensuring adherence to best practices. Troubleshoot issues and collaborate with engineering teams to maintain service availability and performance.
Key Skills: Systems Administration, Network Administration, Windows Server, Security Remediation, Incident Management, Troubleshooting, Cisco Routing, Switching Protocols, VPN Networking, Cloud Computing, Disaster Recovery, Automation Tools, Collaboration, Communication Skills, Problem Solving, Multitasking.

💻 Primary Responsibilities

📝 Enhancement Note: This role requires a strong commitment to execution, follow-through, and timely communication, as well as the ability to work on-call rotations and make decisions based on technical knowledge.
System/Server Security Remediation: Ensure systems and applications are up-to-date with patches and conform to security standards.
Service Level Agreement (SLA) Management: Meet and maintain all SLA requirements and team objectives.
Incident Management: Monitor incident queues, troubleshoot issues, and lead conference calls to mitigate impacts.
Collaboration: Work with engineering teams across various platforms to translate application requirements into system requirements.
Problem-Solving: Troubleshoot issues in complex production environments and think innovatively to solve problems.
Learning & Adaptability: Learn new technologies and software, and be open to questioning the norm and thinking outside the box.

🎓 Skills & Qualifications

Education: Bachelor's degree or equivalent experience.

Experience: 2+ years of relevant work experience.

Required Skills:

Proficient in using tools for system and network monitoring.
Good written and verbal communication skills.
Experience working with offshore and globally distributed teams.

Preferred Qualifications:

3+ years of work experience with a Bachelor's degree or more than 2 years of work experience with an Advanced Degree.
Minimum CCNP or similar vendor certification required.
In-depth knowledge of Network and Windows system administration activities.
Experience installing, configuring, and patching Windows Server operating systems on physical and virtual servers.
Implementing and maintaining system security policies.
Performing backups and disaster recovery procedures.
Advanced understanding of Cisco routing and switching.
Expert level knowledge of switching and routing protocols (BGP, OSPF, LACP, Spanning Tree).
Advanced level knowledge of Cisco VPN networking (Firepower, ASA, IPSEC).
Broad knowledge of TCP/IP, MPLS, WAN, LAN, and WLC-based wireless networking.
Working knowledge of SASE solutions, Arista switching, SD-WAN technologies (ideally Silver Peak), and Cloud, Azure, and Hybrid computing.
Knowledge of automation tools, ideally SolarWinds and Catalyst Center.
Experience creating low-level network design documentation, including detailed Visio diagrams.

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While a portfolio is not explicitly mentioned, demonstrating relevant projects and accomplishments during the interview process will be essential for this role.

Portfolio Essentials: Highlight your experience with network and system administration, security remediation, incident management, and collaboration with engineering teams.
Technical Documentation: Prepare case studies or examples showcasing your problem-solving skills, system and network monitoring, and disaster recovery procedures.

💵 Compensation & Benefits

Salary Range: COP 70,000,000 - COP 90,000,000 per year (Based on market research for System Administrators in Bogotá, Colombia)

Benefits:

Competitive benefits package, including health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off, including vacation, sick leave, and holidays.
Employee discounts and perks.

Working Hours: Full-time (40 hours/week) with an expectation to work on-call rotations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Large (25,000+ employees)

Founded: 1958

Team Structure:

The Systems Administrator will work within the Corporate IT department, collaborating with various engineering teams across different platforms.
The team follows Agile methodologies for development processes, with a focus on iterative improvement and customer satisfaction.

Development Methodology:

Agile/Scrum methodologies for development processes.
Iterative improvement and customer satisfaction focus.
Collaborative development practices, including code reviews and peer programming.

Company Website: https://www.visa.com/

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level System Administrator

Reporting Structure: This role reports directly to the IT Manager and works closely with various engineering teams.

Technical Impact: The Systems Administrator will play a crucial role in maintaining the company's network infrastructure, ensuring high availability, performance, and security. They will collaborate with engineering teams to translate application requirements into system requirements and contribute to the determination of root cause/solution analysis for service failure and support escalation.

Growth Opportunities:

Technical Skill Development: Expand knowledge of emerging technologies, such as SD-WAN, cloud computing, and automation tools.
Leadership Potential: Demonstrate strong problem-solving skills, communication, and collaboration to advance to senior or management roles within the IT department.
Career Progression: Pursue advanced certifications, such as CCIE or VCAP, to specialize in specific areas of network infrastructure and enhance career prospects within Visa or other organizations.

🌐 Work Environment

Office Type: Hybrid (combination of on-site and remote work)

Office Location(s): Bogotá, Colombia

Workspace Context:

Collaborative Workspace: The office provides a collaborative environment, fostering teamwork and knowledge sharing among IT professionals.
Modern Equipment: Access to modern equipment, including multiple monitors and testing devices, to facilitate efficient work.
Flexible Schedule: Working hours may vary to accommodate project deadlines and maintenance windows.

Work Schedule: Full-time (40 hours/week) with an expectation to work on-call rotations.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Demonstrate your understanding of network and system administration, security remediation, incident management, and problem-solving skills.
On-site Technical Interview: Showcase your hands-on experience with network infrastructure, system administration, and security remediation. Prepare case studies or examples demonstrating your problem-solving skills and technical expertise.
Behavioral Interview: Discuss your communication, collaboration, and teamwork skills, as well as your ability to work in a dynamic and fast-paced environment.
Final Decision: The hiring manager will make a final decision based on your technical skills, cultural fit, and alignment with the company's values.

Portfolio Review Tips:

Highlight your experience with network and system administration, security remediation, incident management, and collaboration with engineering teams.
Prepare case studies or examples showcasing your problem-solving skills, system and network monitoring, and disaster recovery procedures.

Technical Challenge Preparation:

Brush up on your knowledge of network infrastructure, system administration, and security remediation.
Practice problem-solving skills and be prepared to discuss your approach to troubleshooting issues in complex production environments.
Familiarize yourself with the company's products and services, as well as its mission and values.

ATS Keywords: (Organized by category)

Network Infrastructure: Cisco, Routing, Switching, BGP, OSPF, LACP, Spanning Tree, VPN, MPLS, WAN, LAN, WLC, SASE, Arista, SD-WAN, Cloud, Azure, Hybrid, Automation Tools, SolarWinds, Catalyst Center.
System Administration: Windows Server, Security Remediation, Incident Management, Troubleshooting, Disaster Recovery.
Soft Skills: Collaboration, Communication, Problem Solving, Multitasking.
Industry Terms: SLA, SASE, SD-WAN, Hybrid Computing, Agile, Scrum.

🛠 Technology Stack & Web Infrastructure

Network Infrastructure Technologies:

Cisco Routing and Switching (BGP, OSPF, LACP, Spanning Tree)
VPN Networking (Firepower, ASA, IPSEC)
TCP/IP, MPLS, WAN, LAN, WLC-based wireless networking
SASE solutions, Arista switching, SD-WAN technologies (ideally Silver Peak)
Cloud, Azure, and Hybrid computing

System Administration Technologies:

Windows Server (installation, configuration, and patching)
System security policies (implementation and maintenance)
Backups and disaster recovery procedures

Monitoring & Automation Tools:

SolarWinds, Catalyst Center, or other relevant tools for system and network monitoring

👥 Team Culture & Values

Web Development Values:

Innovation: Encourage continuous learning and exploration of emerging technologies to improve network infrastructure and security.
Collaboration: Foster a culture of teamwork and knowledge sharing among IT professionals to drive success.
Customer Focus: Prioritize high availability, performance, and security to meet the needs of internal and external customers.
Quality: Maintain a strong commitment to execution, follow-through, and timely communication to ensure the delivery of high-quality services.

Collaboration Style:

Cross-functional Integration: Collaborate with various engineering teams across different platforms to translate application requirements into system requirements.
Code Review Culture: Encourage peer programming and knowledge sharing to improve technical skills and problem-solving abilities.
Knowledge Sharing: Promote a culture of learning and growth by sharing expertise and experiences with team members.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Infrastructure: Stay up-to-date with the latest network infrastructure trends and best practices to ensure high availability, performance, and security.
Security Remediation: Proactively identify and address security vulnerabilities in the network infrastructure and applications.
Incident Management: Develop and refine incident management processes to minimize downtime and ensure quick resolution of service failures.
Emerging Technologies: Explore and adopt emerging technologies, such as SD-WAN, cloud computing, and automation tools, to enhance network infrastructure and security.

Learning & Development Opportunities:

Technical Skill Development: Pursue advanced certifications, such as CCIE or VCAP, to specialize in specific areas of network infrastructure and enhance career prospects within Visa or other organizations.
Conference Attendance: Attend industry conferences and events to learn from experts and network with peers in the field.
Mentorship: Seek mentorship opportunities within the company to gain insights into career progression paths and technical leadership development.

💡 Interview Preparation

Technical Questions:

Network Infrastructure: Be prepared to discuss your experience with network infrastructure, including routing, switching, VPN networking, and cloud computing. Demonstrate your understanding of network protocols, such as BGP, OSPF, LACP, and Spanning Tree.
System Administration: Showcase your experience with Windows Server installation, configuration, and patching, as well as system security policies and backups. Be prepared to discuss your approach to incident management and troubleshooting in complex production environments.
Problem-Solving: Demonstrate your problem-solving skills by discussing your approach to troubleshooting issues and thinking innovatively to solve problems.

Company & Culture Questions:

Company Values: Research Visa's mission, vision, and values, and be prepared to discuss how your personal values align with the company's culture.
Team Dynamics: Prepare for questions about your ability to work collaboratively with various engineering teams and adapt to a dynamic and fast-paced environment.
Career Growth: Be ready to discuss your long-term career goals and how this role can help you achieve them within Visa or other organizations.

Portfolio Presentation Strategy:

Case Studies: Prepare case studies or examples showcasing your experience with network infrastructure, system administration, incident management, and problem-solving skills.
Technical Deep Dive: Be prepared to discuss the technical aspects of your projects in detail, including the tools and technologies used, as well as the challenges you faced and how you overcame them.
User Impact: Highlight the impact of your work on internal and external customers, emphasizing the improvements you made to network infrastructure and security.

📌 Application Steps

To apply for this Systems Administrator - Network Infrastructure position:

Submit your application through the application link provided on the job listing.
📝 Enhancement Note: Customize your resume and portfolio to highlight your relevant experience and skills, emphasizing your problem-solving skills, system and network monitoring, and disaster recovery procedures.
Research Visa's products, services, mission, and values to demonstrate your understanding of the company and its culture during the interview process.
Prepare for technical interviews by brushing up on your knowledge of network infrastructure, system administration, and security remediation. Practice problem-solving skills and be ready to discuss your approach to troubleshooting issues in complex production environments.
Prepare for behavioral interviews by reflecting on your communication, collaboration, and teamwork skills, as well as your ability to work in a dynamic and fast-paced environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Administrator - Network Infrastructure