📍 Job Overview

• Job Title: Systems Administrator, IT Operations
• Company: Caravel Group
• Location: Mumbai, Maharashtra, India
• Job Type: On-site
• Category: IT Infrastructure & Operations
• Date Posted: April 4, 2025
• Experience Level: 5-10 years
• Remote Status: On-site

🚀 Role Summary

• Manage and optimize cloud and on-premise infrastructure to ensure high availability, security, and scalability for Fleet Management's global operations.
• Collaborate cross-functionally with in-house development teams and vendors to deliver robust IT solutions that meet business needs.
• Drive continuous improvement by proactively identifying and addressing system issues, and implementing automation to enhance efficiency.
• Maintain and secure Windows and Linux servers, Active Directory, and network infrastructure to protect sensitive data and ensure business continuity.

📝 Enhancement Note: This role requires a proactive and innovative Systems Administrator with a strong background in cloud and on-premise infrastructure management, as well as excellent communication and collaboration skills to thrive in a dynamic, global environment.

💻 Primary Responsibilities

• Manage AWS and Azure cloud infrastructure by working with the in-house PARIS development team and vendors to ensure optimal performance, cost-efficiency, and security.
• Administer and maintain Active Directory across multiple locations, including user accounts, group policies, and permissions, to enforce security policies and facilitate user management.
• Monitor and optimize system performance by proactively reviewing resource utilization, identifying bottlenecks, and implementing improvements to enhance system efficiency.
• Perform system backups and disaster recovery planning for both on-premise and cloud environments to ensure business continuity and minimize data loss in case of disasters.
• Automate routine tasks using scripting languages such as Python and PowerShell to improve efficiency, reduce manual effort, and minimize human error.
• Manage and maintain Windows and Linux servers by performing patching, updates, and performance tuning to ensure system stability and security.
• Oversee Cisco Meraki network infrastructure by configuring, troubleshooting, and monitoring network components to ensure reliable connectivity and high availability.
• Implement and maintain system security measures in collaboration with the Cybersecurity team to protect sensitive data and comply with industry standards and regulations.
• Problem management: Proactively review common incidents, perform root cause analysis, and determine solutions to address and land changes across the team.
• Landing projects to deliver improvements to the system landscape, including infrastructure and user-facing enhancements, to drive business value and support growth.
• Vendor management: Actively participate in monthly service reviews with vendors, share key points and areas for improvement, and manage procurement of equipment/licenses to obtain best value for money for Fleet.

📝 Enhancement Note: This role requires a strong focus on problem-solving, continuous improvement, and stakeholder communication to effectively manage complex IT infrastructure and drive business value.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.

Experience: Over 5 years of proven experience in a hands-on IT Systems Administrator role, with direct experience in managing Microsoft Active Directory and Microsoft Entra, cloud administration in an AWS environment, and building/managing Linux instances (preferably CentOS or RedHat).

Required Skills:

• Proven experience in managing Microsoft Active Directory and Microsoft Entra, including PowerShell scripting
• Cloud administration experience in an AWS environment (as well as Google Cloud or Azure)
• Experience building and managing Linux instances (preferably CentOS or RedHat)
• Strong analysis skills to identify root causes and problems, and put in place continuous improvement actions to reduce impact
• Excellent communication skills in both written and spoken English
• Vendor management experience working in close partnership with vendors to deliver solutions that meet customer and non-functional goals
• Practical experience with IT asset management and automation tools such as Endpoint Central

Preferred Skills:

• Experience handling updates on Meraki/Cisco or other next-gen firewalls and Linux instances
• Industry certifications in Microsoft MCSE, Microsoft 365, AWS, ITIL v3 or v4, Cisco Certified Network Associate (CCNA), familiarity with security standards such as ISO27001/NIST/CIS, and database administration experience on Oracle, MySQL/MariaDB, etc.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of cloud infrastructure management by showcasing projects that involve AWS or other cloud platforms.
• Highlight your experience with Active Directory management and Linux server administration through relevant case studies or projects.
• Showcase your problem-solving skills by presenting examples of system issues you've identified, analyzed, and resolved.
• Include examples of automation scripts or tools you've developed to improve system efficiency and reduce manual effort.

Technical Documentation:

• Provide detailed documentation for your cloud infrastructure projects, including architecture diagrams, deployment processes, and server configuration details.
• Include performance metrics and optimization techniques used in your projects to demonstrate your commitment to continuous improvement.
• Showcase your understanding of system security by including security assessments, penetration testing, or other security-related documentation in your portfolio.

📝 Enhancement Note: A well-curated portfolio that demonstrates your technical expertise, problem-solving skills, and commitment to continuous improvement will help you stand out as a strong candidate for this role.

💵 Compensation & Benefits

Salary Range: INR 12,00,000 - 18,00,000 per annum, depending on experience and qualifications. This estimate is based on market research for IT Systems Administrator roles in Mumbai, considering the required skills and experience level.

Benefits:

• Comprehensive health insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions
• Generous annual leave and flexible working arrangements
• Opportunities for professional development and training
• A dynamic and inclusive work environment that values diversity and encourages growth

Working Hours: Full-time position with standard working hours Monday through Friday, 9:00 AM to 6:00 PM IST, with flexibility for project deadlines and maintenance windows as needed.

📝 Enhancement Note: The salary range and benefits package are estimated based on market research for IT Systems Administrator roles in Mumbai, considering the required skills and experience level. Actual compensation may vary depending on the candidate's qualifications and the company's internal policies.

🎯 Team & Company Context

Company Culture:

• Industry: Maritime industry, with a focus on ship management and technology-driven innovation
• Company Size: Medium to large, with over 24,000 seafarers and 1,000 onshore professionals across 27 offices in 12 countries
• Founded: 1993, with a strong reputation for excellence and continuous improvement in the maritime industry

Team Structure:

• Collaborative and cross-functional teams, working closely with in-house development teams, vendors, and stakeholders to deliver robust IT solutions that meet business needs
• Flat hierarchy with a focus on empowerment and decision-making at the local level
• Strong emphasis on communication, collaboration, and continuous learning

Development Methodology:

• Agile/Scrum methodologies for software development, with a focus on iterative improvement and customer value
• Regular code reviews, testing, and quality assurance practices to ensure high-quality deliverables
• Deployment strategies that prioritize automation, reliability, and scalability, with a focus on continuous integration and continuous deployment (CI/CD) pipelines

Company Website: www.caravel-group.com

📝 Enhancement Note: Fleet Management Limited fosters a dynamic and inclusive work environment that values diversity, encourages growth, and empowers employees to drive continuous improvement in the maritime industry.

📈 Career & Growth Analysis

IT Infrastructure & Operations Career Level: This role is suitable for an experienced IT Systems Administrator with a strong background in cloud and on-premise infrastructure management, seeking to drive continuous improvement and deliver high-quality IT solutions in a dynamic, global environment.

Reporting Structure: This role reports directly to the IT Operations Manager and works closely with in-house development teams, vendors, and other IT stakeholders to deliver robust IT solutions that meet business needs.

Technical Impact: The Systems Administrator plays a critical role in ensuring the stability, security, and scalability of Fleet Management's global IT infrastructure, enabling the company to deliver innovative maritime solutions and drive business growth.

Growth Opportunities:

• Technical specialization: Deepen your expertise in cloud infrastructure management, network administration, or security to become a subject matter expert (SME) in your field.
• Technical leadership: Develop your leadership skills by mentoring junior team members, driving continuous improvement initiatives, and contributing to strategic decision-making processes.
• Cross-functional collaboration: Expand your knowledge and skills by working closely with in-house development teams, vendors, and other IT stakeholders to deliver integrated IT solutions that meet business needs.

📝 Enhancement Note: Fleet Management Limited offers a dynamic and inclusive work environment that fosters growth and empowers employees to drive continuous improvement in the maritime industry. This role provides ample opportunities for technical specialization, leadership development, and cross-functional collaboration.

🌐 Work Environment

Office Type: Modern, collaborative office spaces designed to facilitate cross-functional teamwork and innovation.

Office Location(s): Mumbai, Maharashtra, India, with global offices in 12 countries across Asia, Europe, and North America.

Workspace Context:

• Collaborative workspace: Open-plan offices with dedicated team spaces, meeting rooms, and breakout areas to encourage collaboration and knowledge sharing.
• Technology-rich environment: Access to cutting-edge technology, tools, and resources to support productivity and innovation.
• Diverse and inclusive culture: A dynamic and inclusive work environment that values diversity, encourages growth, and empowers employees to drive continuous improvement.

Work Schedule: Full-time position with standard working hours Monday through Friday, 9:00 AM to 6:00 PM IST, with flexibility for project deadlines and maintenance windows as needed.

📝 Enhancement Note: Fleet Management Limited fosters a dynamic and inclusive work environment that values diversity, encourages growth, and empowers employees to drive continuous improvement in the maritime industry. This role offers a collaborative and technology-rich workspace that supports productivity and innovation.

📄 Application & Technical Interview Process

Interview Process:

1. Phone or video screening: A brief conversation to assess your communication skills, technical background, and cultural fit with Fleet Management.
2. Technical assessment: A hands-on task or case study to evaluate your problem-solving skills, technical expertise, and ability to deliver high-quality IT solutions under time constraints.
3. On-site or video interview: A face-to-face meeting with the IT Operations Manager and other key stakeholders to discuss your technical assessment, career aspirations, and cultural fit with Fleet Management.
4. Final evaluation: A review of your technical assessment, interview performance, and overall fit with Fleet Management's values and goals.

Portfolio Review Tips:

• Highlight your technical expertise: Showcase your experience with cloud infrastructure management, Active Directory administration, and Linux server administration through relevant case studies or projects.
• Demonstrate your problem-solving skills: Include examples of system issues you've identified, analyzed, and resolved, and explain your approach to continuous improvement.
• Showcase your collaboration and communication skills: Include examples of cross-functional teamwork, stakeholder management, and other collaborative efforts that have driven business value and supported growth.
• Tailor your portfolio to Fleet Management: Research the company's values, culture, and technical stack to ensure your portfolio resonates with the organization's goals and priorities.

Technical Challenge Preparation:

• Brush up on your technical skills: Review cloud infrastructure management, Active Directory administration, and Linux server administration concepts, and practice hands-on exercises to solidify your knowledge.
• Prepare for problem-solving scenarios: Study common system issues, troubleshooting techniques, and best practices for cloud infrastructure management, Active Directory administration, and Linux server administration.
• Research Fleet Management: Familiarize yourself with the company's values, culture, and technical stack to ensure you can effectively address technical challenges and contribute to the organization's goals and priorities.

ATS Keywords:

• Cloud Infrastructure Management: AWS, Azure, Google Cloud, cloud migration, cloud security, cloud optimization, cloud cost management
• Active Directory Administration: Active Directory, Microsoft Entra, PowerShell, group policy, user management, permissions management
• Linux Server Administration: Linux, CentOS, RedHat, server management, server security, server optimization
• Network Infrastructure Management: Cisco Meraki, network configuration, network troubleshooting, network monitoring
• System Security: system security, security best practices, security compliance, security audits, security incident response
• Problem Management: problem management, root cause analysis, continuous improvement, system optimization
• Vendor Management: vendor management, service reviews, procurement, best value for money, vendor selection
• IT Asset Management: IT asset management, automation tools, Endpoint Central, IT asset tracking, IT asset lifecycle management
• Collaboration and Communication: stakeholder management, cross-functional teamwork, communication skills, presentation skills, user experience design

📝 Enhancement Note: Fleet Management Limited values strong technical skills, problem-solving abilities, and effective communication in its IT Operations team. By strategically incorporating relevant keywords throughout your resume and portfolio, you can enhance your visibility to the organization's Applicant Tracking System (ATS) and increase your chances of securing an interview.

🛠 Technology Stack & Web Infrastructure

Cloud Infrastructure Management:

• AWS: Experience with Amazon Web Services (AWS) is essential for this role. Familiarity with AWS services such as EC2, RDS, S3, and IAM is required.
• Azure: Experience with Microsoft Azure is a plus, as Fleet Management uses Azure for certain applications and services.
• Google Cloud: Experience with Google Cloud Platform (GCP) is not required but may be beneficial, as Fleet Management may explore GCP for specific use cases in the future.

Active Directory Administration:

• Microsoft Active Directory: Proven experience managing Microsoft Active Directory and Microsoft Entra is essential for this role. Familiarity with PowerShell scripting, group policy management, and user permissions is required.
• Microsoft Entra: Experience with Microsoft Entra is a plus, as Fleet Management is migrating to this identity and access management platform.

Linux Server Administration:

• Linux: Proven experience managing Linux instances (preferably CentOS or RedHat) is essential for this role. Familiarity with Linux command-line interfaces, file systems, and server configuration is required.
• CentOS/RedHat: Experience with CentOS or RedHat is preferred, as Fleet Management uses these Linux distributions for its on-premise servers.
• Ubuntu/Debian: Familiarity with Ubuntu or Debian is a plus, as Fleet Management may use these Linux distributions for specific use cases or virtual machines.

Network Infrastructure Management:

• Cisco Meraki: Experience with Cisco Meraki network infrastructure is preferred, as Fleet Management uses Meraki for its network management and security.
• Cisco: Familiarity with Cisco network infrastructure is a plus, as Fleet Management may use Cisco for specific use cases or legacy systems.

IT Asset Management:

• Endpoint Central: Experience with Endpoint Central or other IT asset management tools is preferred, as Fleet Management uses Endpoint Central for IT asset tracking and lifecycle management.
• IT asset management: Familiarity with IT asset management best practices, IT asset lifecycle management, and IT asset optimization techniques is required.

📝 Enhancement Note: Fleet Management Limited uses a diverse technology stack to support its global operations and drive business growth. By demonstrating your experience and expertise with relevant technologies, you can effectively contribute to the organization's goals and priorities.

👥 Team Culture & Values

IT Operations Values:

• Customer focus: Understand and anticipate customer needs, and deliver high-quality IT solutions that meet business requirements and exceed expectations.
• Continuous improvement: Proactively identify and address system issues, and drive continuous improvement through automation, optimization, and innovation.
• Collaboration and communication: Work closely with in-house development teams, vendors, and stakeholders to deliver integrated IT solutions that meet business needs and support growth.
• Accountability: Take ownership of your work, and ensure that system performance, security, and availability meet Fleet Management's high standards.
• Innovation: Embrace new technologies, tools, and best practices to drive continuous improvement and support Fleet Management's growth and success.

Collaboration Style:

• Cross-functional teamwork: Collaborate closely with in-house development teams, vendors, and stakeholders to deliver integrated IT solutions that meet business needs and support growth.
• Code review culture: Participate in regular code reviews and peer programming sessions to ensure high-quality deliverables and knowledge sharing.
• Knowledge sharing: Contribute to a culture of continuous learning and knowledge sharing by mentoring junior team members, participating in training and development opportunities, and staying up-to-date with industry trends and best practices.

📝 Enhancement Note: Fleet Management Limited fosters a dynamic and inclusive work environment that values diversity, encourages growth, and empowers employees to drive continuous improvement in the maritime industry. By embracing the organization's values and contributing to its collaborative culture, you can effectively support Fleet Management's growth and success.

🌐 Work Environment

Office Type: Modern, collaborative office spaces designed to facilitate cross-functional teamwork and innovation.

Office Location(s): Mumbai, Maharashtra, India, with global offices in 12 countries across Asia, Europe, and North America.

Workspace Context:

• Collaborative workspace: Open-plan offices with dedicated team spaces, meeting rooms, and breakout areas to encourage collaboration and knowledge sharing.
• Technology-rich environment: Access to cutting-edge technology, tools, and resources to support productivity and innovation.
• Diverse and inclusive culture: A dynamic and inclusive work environment that values diversity, encourages growth, and empowers employees to drive continuous improvement.

Work Schedule: Full-time position with standard working hours Monday through Friday, 9:00 AM to 6:00 PM IST, with flexibility for project deadlines and maintenance windows as needed.

📝 Enhancement Note: Fleet Management Limited fosters a dynamic and inclusive work environment that values diversity, encourages growth, and empowers employees to drive continuous improvement in the maritime industry. This role offers a collaborative and technology-rich workspace that supports productivity and innovation.

💡 Interview Preparation

Technical Questions:

1. Cloud infrastructure management: Describe your experience with AWS, Azure, or other cloud platforms, and explain how you've optimized cloud resources for performance, cost-efficiency, and security.
2. Active Directory administration: Walk us through your experience with Microsoft Active Directory and Microsoft Entra, and explain how you've implemented group policy management, user permissions, and security best practices.
3. Linux server administration: Discuss your experience with Linux server management, and explain how you've optimized server performance, security, and availability.
4. Network infrastructure management: Describe your experience with network infrastructure management, and explain how you've configured, troubleshot, and monitored network components to ensure reliable connectivity and high availability.
5. System security: Explain your approach to system security, and describe how you've implemented security best practices, performed security audits, and responded to security incidents.

Company and Culture Questions:

1. Fleet Management's values: Explain how you align with Fleet Management's values, and describe how you've demonstrated customer focus, continuous improvement, collaboration, accountability, and innovation in your previous roles.
2. Cross-functional teamwork: Describe your experience working with in-house development teams, vendors, and other stakeholders, and explain how you've delivered integrated IT solutions that meet business needs and support growth.
3. User experience impact: Explain how you've considered user experience in your previous roles, and describe how you've optimized system performance, accessibility, and usability to enhance user satisfaction and drive business value.

Portfolio Presentation Strategy:

1. Live website demonstration: Showcase your technical expertise by presenting a live website or web application that demonstrates your experience with cloud infrastructure management, Active Directory administration, and Linux server administration.
2. Code explanation: Walk us through your codebase, and explain your approach to system architecture, performance optimization, and security best practices.
3. User experience showcase: Highlight the user experience aspects of your portfolio projects, and explain how you've optimized accessibility, responsiveness, and overall user satisfaction.

📝 Enhancement Note: Fleet Management Limited values strong technical skills, problem-solving abilities, and effective communication in its IT Operations team. By strategically incorporating relevant keywords throughout your resume and portfolio, and preparing for technical and behavioral interview questions, you can effectively demonstrate your qualifications and increase your chances of securing an interview.

📌 Application Steps

To apply for this Systems Administrator, IT Operations position at Fleet Management Limited:

1. Tailor your resume: Highlight your experience with cloud infrastructure management, Active Directory administration, and Linux server administration, and emphasize your problem-solving skills, collaboration abilities, and customer focus.
2. Prepare your portfolio: Showcase your technical expertise, problem-solving skills, and user experience design through relevant case studies, live demos, and code samples.
3. Research Fleet Management: Familiarize yourself with the company's values, culture, and technical stack to ensure your application resonates with the organization's goals and priorities.
4. Submit your application: Follow the application link provided in the job listing, and submit your tailored resume and portfolio for consideration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.