Systems Administrator (Intermediate Level)
📍 Job Overview
- Job Title: Systems Administrator (Intermediate Level)
- Company: Link Solutions, Inc.
- Location: Fort Stewart, Georgia, United States
- Job Type: Full-time
- Category: IT & Software | Infrastructure & Operations | Systems Administration
- Date Posted: June 17, 2025
- Experience Level: 10+ years
- Remote Status: On-site (Relocation incentive available)
🚀 Role Summary
- Manage and maintain computer networks to ensure the confidentiality, integrity, and availability of government information assets.
- Provide daily supervision and direction to network team personnel, as well as training and mentorship.
- Troubleshoot network connectivity problems and manage network infrastructure using Cisco networking equipment.
- Support the Call Manager and Unified Communications systems, including VoIP handsets and analog phones.
- Collaborate with stakeholders to ensure network performance and compliance with Army standards.
📝 Enhancement Note: This role requires a balance of technical expertise and leadership skills to manage network teams and maintain critical government systems.
💻 Primary Responsibilities
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Network Management & Troubleshooting:
- Monitor network and servers for issues, diagnose problems, and implement solutions.
- Collect and review network utilization data for capacity planning.
- Manage and maintain server hardware, peripherals, software, and operating systems.
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Team Leadership & Mentorship:
- Provide daily supervision and direction to network team personnel.
- Develop and deliver training sessions to ensure staff understand network resources.
- Mentor technicians to help them develop their skills and knowledge.
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VoIP Systems Support:
- Provide O&M support to the Call Manager and Unified Communications systems.
- Manage and maintain Call Managers, Gatekeepers, and Gateway equipment.
- Support VoIP handsets and analog phones.
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Compliance & Security:
- Ensure network performance and compliance with Army standards.
- Manage and coordinate system delivery teams.
- Maintain a secure network environment and follow security protocols.
📝 Enhancement Note: This role requires a strong problem-solving mindset and the ability to manage multiple tasks and priorities effectively.
🎓 Skills & Qualifications
Education: Bachelor's degree in computer science, IT Service Management, or other IT-related fields (Preferred)
Experience: Eight (8+) years of IT experience, preferably within a Help/Service Desk environment, with three (3+) years of experience providing daily supervision and direction to personnel across the Network teams.
Required Skills:
- U.S. Citizen with a DoD Secret Security Clearance.
- IAT Level II Certification (CompTIA Security+ CE, CCNA Security Training, CySA+, GICSP, GSEC) equivalent or higher.
- Proficiency in Cisco, Juniper, and Aruba networking equipment.
- Experience with VoIP voice communications to support the VoIP Systems.
- Strong communication skills (written and oral) and interpersonal skills.
- Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
- Problem solver and troubleshooter who thrives in resolving complex problems.
- Strong self-starter requiring minimal supervision.
Preferred Skills:
- Microsoft environment certificate for Windows 10, Windows 11, or MS 365 Endpoint.
- Experience working in a Department of Defense (DoD) environment.
- Experience providing quality service and support for mission-critical systems and VIP end users.
📝 Enhancement Note: This role requires a balance of technical proficiency and leadership skills, with a strong focus on network management and team mentorship.
📊 Web Portfolio & Project Requirements
Portfolio Essentials:
- Demonstrate experience with network management, troubleshooting, and security.
- Showcase VoIP systems support and maintenance projects.
- Highlight team leadership and mentorship skills through case studies or testimonials.
- Include any relevant certifications or training accomplishments.
Technical Documentation:
- Document network architecture, server configurations, and security protocols.
- Include network diagrams, flowcharts, and other visual aids to illustrate complex systems.
- Provide detailed explanations of troubleshooting processes and problem-solving strategies.
- Showcase any performance optimization techniques or best practices implemented.
📝 Enhancement Note: As this role involves managing government information assets, it is crucial to emphasize security, compliance, and data protection in the portfolio.
💵 Compensation & Benefits
Salary Range: $90,000 - $120,000 per year (Based on regional market data for intermediate-level systems administrators in the Fort Stewart, GA area)
Benefits:
- Paid holidays
- Paid time off
- Medical, dental, and vision insurance
- Company-paid long and short-term disability
- Life insurance
- Referral bonuses
- Relocation incentive program
- Certification reimbursement program
- Retirement plans
Working Hours: Full-time, 40 hours per week, with flexible hours for maintenance windows and project deadlines.
📝 Enhancement Note: The salary range provided is an estimate based on regional market data and may vary depending on the candidate's experience and qualifications.
🎯 Team & Company Context
🏢 Company Culture
Industry: Information Technology services for government clients, with a focus on infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility services.
Company Size: Medium-sized organization with a quality and compliance-focused culture, under the guiding philosophy "Mission First, Customer Always."
Founded: 1999
Team Structure:
- The Systems Administrator will lead a team of network technicians, providing daily supervision and mentorship.
- The team will collaborate with other departments, such as application development, cybersecurity, and project management, to ensure overall mission success.
- The team will follow Agile methodologies for project management and continuous improvement.
Development Methodology:
- Agile/Scrum methodologies for project management and sprint planning.
- Code reviews, testing, and quality assurance practices to ensure network performance and security.
- Deployment strategies, including CI/CD pipelines and server management, to maintain a stable network environment.
Company Website: Link Solutions, Inc.
📝 Enhancement Note: Link Solutions, Inc. values innovation and continuous learning, providing opportunities for professional growth and development within the IT field.
📈 Career & Growth Analysis
Web Technology Career Level: Intermediate-level Systems Administrator, responsible for managing and maintaining computer networks, leading network teams, and ensuring network performance and security.
Reporting Structure: The Systems Administrator will report directly to the Network Manager or IT Director, overseeing a team of network technicians.
Technical Impact: The Systems Administrator will have a significant impact on network performance, security, and overall mission success by ensuring the availability and integrity of government information assets.
Growth Opportunities:
- Technical Skill Development: Pursue advanced certifications and specializations in network management, security, or related fields to enhance technical expertise.
- Team Leadership: Develop leadership skills through mentoring, coaching, and team-building activities to prepare for future management roles.
- Architecture Decisions: Contribute to strategic architecture decisions and network design, driving innovation and improvement in network infrastructure.
📝 Enhancement Note: This role offers opportunities for professional growth and development, with a focus on technical skill advancement and leadership potential.
🌐 Work Environment
Office Type: On-site, with a collaborative work environment that encourages teamwork and knowledge sharing.
Office Location(s): Fort Stewart, Georgia, United States
Workspace Context:
- The Systems Administrator will work in a secure, government facility, with access to classified information and systems.
- The work environment will include multiple monitors, testing devices, and development tools to support network management and troubleshooting tasks.
- The Systems Administrator will collaborate with cross-functional teams, including application developers, cybersecurity specialists, and project managers, to ensure overall mission success.
Work Schedule: Full-time, 40 hours per week, with flexible hours for maintenance windows, maintenance, and project deadlines. The work schedule may include on-call rotations for 24/7 network support.
📝 Enhancement Note: The on-site work environment requires a high level of security and compliance, with a focus on maintaining the confidentiality, integrity, and availability of government information assets.
📄 Application & Technical Interview Process
Interview Process:
- Technical Assessment: A hands-on technical assessment focusing on network management, troubleshooting, and security skills, as well as problem-solving abilities.
- Behavioral Interview: An in-depth discussion of the candidate's leadership, communication, and teamwork skills, as well as their ability to manage multiple tasks and priorities.
- Team Fit Assessment: A meeting with the network team to evaluate the candidate's cultural fit and potential for collaboration and mentorship.
- Final Evaluation: A review of the candidate's technical skills, leadership potential, and overall fit for the role and the organization.
Portfolio Review Tips:
- Highlight network management and troubleshooting projects, demonstrating problem-solving skills and technical expertise.
- Include case studies or testimonials that showcase team leadership and mentorship skills.
- Emphasize security and compliance efforts, demonstrating a commitment to maintaining a secure network environment.
- Provide detailed explanations of network architecture, server configurations, and security protocols, using visual aids and diagrams to illustrate complex systems.
Technical Challenge Preparation:
- Brush up on network management, troubleshooting, and security skills, focusing on Cisco, Juniper, and Aruba networking equipment.
- Review VoIP systems support and maintenance processes, as well as any relevant certifications or training accomplishments.
- Prepare for behavioral interview questions that assess leadership, communication, and teamwork skills, as well as the ability to manage multiple tasks and priorities.
ATS Keywords: Systems Administration, Network Management, Troubleshooting, VoIP, Cisco, Juniper, Aruba, Security Management, Team Leadership, Mentorship, O&M Support, Network Performance, Compliance, Communication, Organizational Skills, Problem Solving, Agile, Scrum, CI/CD, Server Management
📝 Enhancement Note: The interview process for this role will focus on technical proficiency, leadership skills, and cultural fit, with a strong emphasis on network management and security.
🛠 Technology Stack & Web Infrastructure
Network Infrastructure:
- Cisco, Juniper, and Aruba networking equipment for managing and maintaining network infrastructure.
- VoIP systems, including Call Managers, Gatekeepers, and Gateway equipment, as well as VoIP handsets and analog phones.
- Server hardware, peripherals, software, and operating systems for managing and maintaining network servers.
Security Tools:
- Security information and event management (SIEM) systems for monitoring and analyzing network security data.
- Intrusion detection and prevention systems (IDPS) for identifying and mitigating network attacks.
- Encryption tools and protocols for securing data in transit and at rest.
Development & DevOps Tools:
- Version control systems, such as Git, for collaborative development and code management.
- CI/CD pipelines and deployment automation tools for streamlined network infrastructure management.
- Monitoring and alerting tools for network performance tracking and proactive issue resolution.
📝 Enhancement Note: The technology stack for this role focuses on network management, security, and infrastructure, with a strong emphasis on Cisco, Juniper, and Aruba networking equipment.
👥 Team Culture & Values
Web Development Values:
- Mission Focused: Prioritize the confidentiality, integrity, and availability of government information assets to support critical mission needs.
- Customer Centric: Collaborate with stakeholders to ensure network performance and compliance with Army standards, providing exceptional customer service.
- Innovative: Embrace continuous learning and improvement, staying up-to-date with emerging technologies and best practices in network management and security.
- Compliant: Maintain a secure network environment, following established security protocols and industry standards.
Collaboration Style:
- Teamwork: Collaborate with cross-functional teams, including application developers, cybersecurity specialists, and project managers, to ensure overall mission success.
- Knowledge Sharing: Share expertise and best practices with network team members, fostering a culture of continuous learning and improvement.
- Mentorship: Provide guidance and support to network team members, helping them develop their skills and advance their careers.
📝 Enhancement Note: The team culture for this role emphasizes collaboration, knowledge sharing, and mentorship, with a strong focus on network management, security, and customer service.
⚡ Challenges & Growth Opportunities
Technical Challenges:
- Network Performance Optimization: Identify and address network bottlenecks, optimizing network performance and capacity for mission-critical systems.
- Security Threat Mitigation: Develop and implement proactive measures to mitigate emerging security threats and vulnerabilities in network infrastructure.
- Compliance Management: Ensure network compliance with Army standards and security protocols, maintaining a secure and auditable network environment.
- Emerging Technologies: Stay up-to-date with emerging network management and security technologies, integrating them into network infrastructure as needed.
Learning & Development Opportunities:
- Certification Programs: Pursue advanced certifications in network management, security, or related fields to enhance technical expertise and career progression.
- Conferences & Events: Attend industry conferences and events to network with peers, learn about emerging technologies, and share best practices in network management and security.
- Technical Mentorship: Seek guidance and support from experienced network professionals, fostering a culture of continuous learning and improvement.
📝 Enhancement Note: This role offers numerous technical challenges and growth opportunities, with a strong focus on network management, security, and customer service.
💡 Interview Preparation
Technical Questions:
- Network Management: Describe your experience with network management, troubleshooting, and security, highlighting specific tools, techniques, and best practices.
- VoIP Systems Support: Explain your experience with VoIP systems support and maintenance, including any relevant certifications or training accomplishments.
- Leadership & Teamwork: Discuss your experience with team leadership and mentorship, providing examples of successful team-building and collaboration efforts.
Company & Culture Questions:
- Company Culture: Explain what you understand about Link Solutions, Inc.'s company culture, and how your skills and experience align with the organization's mission and values.
- Team Dynamics: Describe your preferred working style and how you would contribute to the network team's collaborative and supportive environment.
- Customer Service: Explain your approach to customer service, highlighting any relevant experience or training in providing exceptional service to stakeholders.
Portfolio Presentation Strategy:
- Network Management: Highlight network management and troubleshooting projects, demonstrating problem-solving skills and technical expertise.
- Team Leadership: Include case studies or testimonials that showcase team leadership and mentorship skills, emphasizing your ability to manage multiple tasks and priorities.
- Security & Compliance: Emphasize security and compliance efforts, demonstrating a commitment to maintaining a secure network environment and following established protocols.
📝 Enhancement Note: The interview process for this role will focus on technical proficiency, leadership skills, and cultural fit, with a strong emphasis on network management, security, and customer service.
📌 Application Steps
To apply for this Systems Administrator (Intermediate Level) position at Link Solutions, Inc.:
- Resume Optimization: Tailor your resume to highlight relevant experience in network management, troubleshooting, and security, as well as team leadership and mentorship skills.
- Portfolio Customization: Customize your portfolio to showcase network management and troubleshooting projects, team leadership and mentorship skills, and security and compliance efforts.
- Technical Interview Preparation: Brush up on network management, troubleshooting, and security skills, focusing on Cisco, Juniper, and Aruba networking equipment. Prepare for behavioral interview questions that assess leadership, communication, and teamwork skills, as well as the ability to manage multiple tasks and priorities.
- Company Research: Research Link Solutions, Inc.'s company culture, mission, and values, and prepare thoughtful questions to ask during the interview process.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates must be U.S. citizens with a DoD Secret Security Clearance and IAT Level II Certification. A minimum of eight years of IT experience and three years of supervisory experience in network teams is required.