📍 Job Overview

Job Title: Systems Administrator (Infrastructure) - 14505
Company: Hillsborough County Sheriff's Office
Location: Information Services, Tampa, FL, USA
Job Type: Full-Time, On-Site
Category: Server Administration, Infrastructure
Date Posted: 2025-02-18
Experience Level: 5-10 years

🚀 Role Summary

The Systems Administrator (Infrastructure) is responsible for maintaining the reliability, availability, and data integrity of Windows/Linux systems within the Sheriff's Office. This role involves administering various cloud services, managing security solutions, and ensuring high availability of resources to support 24/7 operations. The ideal candidate will have a strong background in system administration, cloud technologies, and security management.

💻 Primary Responsibilities

🔒 Security & Compliance

Identity & Access Management (IAM): Administer Active Directory (AD) and IAM solutions to manage user access and permissions.
Cloud Security: Provide technical and operational support for Microsoft Azure Cloud Services infrastructure and Microsoft Entra ID services.
SIEM & MDM: Administer the Security Information and Event Management (SIEM) solution and Mobile Device Management (MDM) solution to ensure data security and compliance.

🌐 Infrastructure Management

Cloud Services: Configure, manage, and support Amazon Web Services (AWS) and other cloud computing environments as decided by the Sheriff's Office.
Virtualization: Administer the virtual environment, including virtualization technologies and hypervisors.
Email Administration: Administer enterprise email and email gateway solutions.
Anti-virus & Anti-malware: Administer anti-virus and anti-malware solutions to protect the Sheriff's Office network.

🛠 System Administration

System Support: Perform system installation, configuration, troubleshooting, performance analysis, tuning, upgrading, patch maintenance, license management, system backup administration, user account/environment administration, implementation and maintenance of system security stances, and hardware/software installation.
System Monitoring: Proactively monitor systems utilizing an enterprise monitoring solution and perform routine security auditing and compliance/vulnerability scans of systems as required.
Incident Response: Provide the root cause analysis of major incidents/problems and participate in projects across ISD areas to meet deadlines.

📝 Documentation & Collaboration

Documentation: Develop and document technical processes and procedures as needed, maintain system configuration documentation, and facilitate changes in documentation and system monitoring as devices are added and retired from the environment.
Communication: Communicate effectively at all levels of the Sheriff's Office and with external customers and vendors, and work a ticket queue to ensure reported issues and requests are being resolved in a timely fashion.

📝 Enhancement Note: This role requires a high degree of technical expertise and the ability to work independently and under minimal direction. The ideal candidate will have a strong background in system administration, cloud technologies, and security management, with a proven track record of driving infrastructure projects and ensuring high availability of resources.

🎓 Skills & Qualifications

📚 Education

High school diploma or GED certificate

🕒 Experience

Seven years of paid experience providing technical support, system implementation, maintenance, troubleshooting, and evaluation of business methods and procedures within an enterprise environment, including virtualization, backup and disaster recovery, storage networks, messaging, cloud technology, OS-agnostic systems, and basic networking skills.

🛠 Required Skills

Working knowledge of virtualization technologies and hypervisors
Working knowledge of enterprise monitoring solution to monitor system uptime and resource utilization
Working knowledge of basic network configuration and troubleshooting
Working knowledge of Linux operating systems, specifically Red Hat, and Windows Server 2019+
Knowledge of backup and disaster recovery technologies
Knowledge of Azure AD/Microsoft Entra ID
Knowledge of virtualization technologies and hypervisors
Knowledge of AD environments, including designating organization units (OUs), auditing, backup and recovery, and delegating authority in an AD environment
Knowledge of current storage management technologies like Enterprise Storage Area Networks (SANs), Network File System (NFS), and fibre channel technologies
Systems integration, security compliance, systems maintenance, break/fix, and performance troubleshooting skills
Ability to manage a Macintosh Operating System (Mac OS X) in a Windows environment
Ability to learn and understand new technology quickly and independently
Ability to work independently and under minimal direction
Ability to take ownership of an aspect or task on a project with little to no assistance
Ability to write custom scripts
Ability to work as part of a team
Ability to think creatively and abstractly

🏆 Preferred Qualifications

Certification as a Red Hat Certified Systems Administrator (RHCSA)
Ten years of systems administration experience in an enterprise environment
Advanced scripting experience
Demonstrated experience with Cloud Platform administration
Demonstrated experience administering enterprise backup solutions
Demonstrated experience with VMWare vSphere ESXi administration
Demonstrated experience with VMWare vSphere NSX administration
Demonstrated experience with VMWare Workspace One administration
Proven experience administering enterprise level SANs and SAN fabrics
Proven experience administering Linux systems in an enterprise environment
Proven experience administering Microsoft Entra ID and Exchange
Experience with server hardware and capacity planning within virtual environments
Experience supporting enterprise server-based application systems
Experience with administration of Windows Server 2019+
Working knowledge of system integration, security compliance, systems maintenance, break/fix, and performance troubleshooting
Working knowledge of complex scripting
Knowledge of data center disaster recovery planning strategies

📝 Enhancement Note: While not required, preferred qualifications include relevant certifications, advanced scripting experience, and demonstrated experience with cloud platforms, enterprise backup solutions, and VMWare technologies. These qualifications would significantly strengthen the candidate's application and demonstrate a strong fit for the role.

📊 Web Portfolio & Project Requirements

📐 Portfolio Essentials

Cloud Services: Demonstrate experience with cloud services, including Microsoft Azure and Amazon Web Services, through live projects and case studies.
Virtualization: Showcase your virtualization skills by providing examples of virtual environment administration and hypervisor management.
Security Solutions: Highlight your experience with security solutions, such as Active Directory, Identity and Access Management, Security Information and Event Management, and Mobile Device Management, through live projects and case studies.
Scripting: Include examples of custom scripts and Group Policy Objects (GPOs) you have written to automate system administration tasks and improve efficiency.

📜 Technical Documentation

System Documentation: Provide detailed documentation of system configurations, including hardware and software inventories, backup and disaster recovery strategies, and security stances.
Project Documentation: Document the technical processes and procedures you have developed and implemented, including any relevant code snippets or scripts.
Performance Analysis: Include performance analysis reports and recommendations for system tuning and optimization.

📝 Enhancement Note: A strong portfolio will demonstrate the candidate's technical expertise and ability to drive infrastructure projects and ensure high availability of resources. The ideal portfolio will include live projects and case studies that showcase the candidate's experience with cloud services, virtualization, security solutions, and scripting.

💵 Compensation & Benefits

💰 Salary Range

Minimum: $87,667.51 (75th percentile for Systems Administrators in Tampa, FL)
Maximum: $142,965.48 (90th percentile for Systems Administrators in Tampa, FL)

🎁 Benefits

Health Insurance: The Hillsborough County Sheriff's Office offers comprehensive health insurance plans, including medical, dental, and vision coverage.
Retirement Plan: Employees are eligible to participate in the Florida Retirement System (FRS) pension plan.
Paid Time Off: The Sheriff's Office offers paid vacation, sick leave, and holidays.
Professional Development: Employees have access to training and development opportunities to advance their careers.
Employee Assistance Program (EAP): The Sheriff's Office provides an EAP to support employees' personal and professional well-being.

📝 Enhancement Note: While the Sheriff's Office does not provide specific benefits information in the job listing, research indicates that the organization offers competitive benefits packages for full-time employees, including health insurance, retirement plans, and paid time off. Additionally, the Sheriff's Office is an Equal Opportunity Employer and offers a supportive work environment that values diversity and inclusion.

🎯 Team & Company Culture

🏢 Company Culture

Industry: Law Enforcement, Information Technology
Company Size: Large (over 5,000 employees)
Founded: 1845
Team Structure:
- The Infrastructure Systems Team is part of the Information Services Division (ISD), which is responsible for maintaining and enhancing the Sheriff's Office's technology infrastructure.
- The team consists of experienced systems administrators, cloud engineers, and security specialists who work together to ensure the high availability and security of the Sheriff's Office's systems and data.
Development Methodology:
- The Sheriff's Office follows Agile development methodologies, with a focus on continuous improvement and collaboration.
- The team uses an enterprise monitoring solution to proactively monitor systems and ensure high availability.
- The Sheriff's Office prioritizes security and compliance, with regular auditing and vulnerability assessments to maintain a strong security posture.

📝 Enhancement Note: The Hillsborough County Sheriff's Office has a long history of stability and excellence, with a strong commitment to maintaining high standards and professionalism. The organization values diversity and inclusion, offering a supportive work environment that encourages employee growth and development.

🌐 Work Environment

Office Type: On-site, within a law enforcement agency
Office Location: Information Services, Tampa, FL, USA
Workspace Context:
- The Information Services Division is a collaborative environment where team members work together to maintain and enhance the Sheriff's Office's technology infrastructure.
- The team uses an enterprise monitoring solution to proactively monitor systems and ensure high availability.
- The Sheriff's Office prioritizes security and compliance, with regular auditing and vulnerability assessments to maintain a strong security posture.
Work Schedule:
- The Systems Administrator (Infrastructure) role requires a standard work schedule, with the possibility of working non-standard hours, including nights, weekends, and holidays, as needed.
- The Sheriff's Office offers a rotating on-call schedule to ensure 24/7 and 365 operations.

📝 Enhancement Note: The Hillsborough County Sheriff's Office offers a supportive work environment that values collaboration and continuous improvement. The organization prioritizes security and compliance, with regular auditing and vulnerability assessments to maintain a strong security posture. The Sheriff's Office is committed to providing employees with the tools and resources they need to succeed in their roles.

📄 Application & Technical Interview Process

📝 Interview Process

Phone Screen: A brief phone conversation to assess communication skills and cultural fit.
Technical Assessment: A hands-on technical assessment to evaluate the candidate's system administration, cloud, and security skills.
Behavioral Interview: A structured interview to assess the candidate's problem-solving skills, teamwork, and adaptability.
Final Interview: A meeting with the hiring manager and key team members to discuss the candidate's fit for the role and the organization.

📝 Portfolio Review Tips

Cloud Services: Highlight your experience with cloud services, including Microsoft Azure and Amazon Web Services, through live projects and case studies.
Virtualization: Showcase your virtualization skills by providing examples of virtual environment administration and hypervisor management.
Security Solutions: Emphasize your experience with security solutions, such as Active Directory, Identity and Access Management, Security Information and Event Management, and Mobile Device Management, through live projects and case studies.
Scripting: Include examples of custom scripts and Group Policy Objects (GPOs) you have written to automate system administration tasks and improve efficiency.

📝 Enhancement Note: A strong portfolio will demonstrate the candidate's technical expertise and ability to drive infrastructure projects and ensure high availability of resources. The ideal portfolio will include live projects and case studies that showcase the candidate's experience with cloud services, virtualization, security solutions, and scripting.

💡 Technical Challenge Preparation

Cloud Services: Brush up on your knowledge of Microsoft Azure and Amazon Web Services, including their infrastructure services, security features, and best practices.
Virtualization: Familiarize yourself with virtualization technologies and hypervisors, including VMWare vSphere ESXi and Microsoft Hyper-V.
Security Solutions: Review your experience with Active Directory, Identity and Access Management, Security Information and Event Management, and Mobile Device Management, and be prepared to discuss best practices and implementation strategies.
Scripting: Practice writing custom scripts and Group Policy Objects (GPOs) to automate system administration tasks and improve efficiency.

📝 Enhancement Note: The technical interview process for the Systems Administrator (Infrastructure) role will focus on the candidate's system administration, cloud, and security skills. The ideal candidate will have a strong background in these areas and be able to demonstrate their expertise through live projects and case studies.

🛠 Technology Stack & Web Infrastructure

🌐 Cloud Services

Microsoft Azure: Administer Microsoft Azure Cloud Services infrastructure and Microsoft Entra ID services.
Amazon Web Services (AWS): Configure, manage, and support Amazon Web Services (AWS) and other cloud computing environments as decided by the Sheriff's Office.

💻 Virtualization

VMWare vSphere ESXi: Administer the virtual environment, including virtualization technologies and hypervisors, such as VMWare vSphere ESXi.
Microsoft Hyper-V: Manage Windows Server 2019+ virtual machines using Microsoft Hyper-V.

🔒 Security Solutions

Active Directory (AD): Administer Active Directory (AD) to manage user access and permissions.
Identity and Access Management (IAM): Administer IAM solutions to manage user access and permissions.
Security Information and Event Management (SIEM): Administer the SIEM solution to monitor and analyze security events and incidents.
Mobile Device Management (MDM): Administer the MDM solution to manage and secure mobile devices within the Sheriff's Office.

🛠 System Administration Tools

Enterprise Monitoring Solution: Proactively monitor systems utilizing an enterprise monitoring solution to ensure high availability and performance.
Backup and Disaster Recovery Solutions: Implement and manage backup and disaster recovery solutions to protect the Sheriff's Office's data and ensure business continuity.
Configuration Management Tools: Use configuration management tools, such as Group Policy Objects (GPOs), to automate system configuration and improve efficiency.

📝 Enhancement Note: The Systems Administrator (Infrastructure) role requires a strong background in cloud services, virtualization, and security solutions. The ideal candidate will have experience with Microsoft Azure, Amazon Web Services, VMWare vSphere ESXi, Active Directory, Identity and Access Management, Security Information and Event Management, and Mobile Device Management. Additionally, the candidate should be proficient in scripting and have experience with configuration management tools.

👥 Team Culture & Values

🌟 Web Development Values

User-Centric Design: Prioritize user experience and accessibility in all web development projects.
Collaboration: Foster a culture of collaboration and knowledge sharing within the web development team and across the organization.
Continuous Learning: Encourage continuous learning and professional development to stay up-to-date with emerging web technologies and best practices.
Quality & Performance: Focus on delivering high-quality, performant, and secure web solutions that meet user needs and business objectives.
Innovation: Embrace innovation and experimentation to drive web development forward and maintain a competitive edge.

🤝 Collaboration Style

Cross-Functional Integration: Collaborate with designers, marketers, and other stakeholders to ensure web projects align with business goals and user needs.
Code Review Culture: Foster a code review culture to ensure code quality, knowledge sharing, and continuous improvement.
Peer Programming: Encourage peer programming and pair programming to facilitate knowledge sharing and skill development.
Mentoring: Provide mentoring opportunities to support the growth and development of junior web developers.

📝 Enhancement Note: The Hillsborough County Sheriff's Office values collaboration, continuous learning, and innovation in its web development processes. The organization encourages a culture of knowledge sharing, peer programming, and mentoring to support the growth and development of its web development team members.

🌱 Challenges & Growth Opportunities

🛑 Technical Challenges

Cloud Migration: Lead the migration of on-premises systems to the cloud, ensuring high availability, security, and compliance.
Security & Compliance: Ensure the Sheriff's Office's systems and data remain secure and compliant with relevant regulations, such as Criminal Justice Information Services (CJIS) standards.
Performance Optimization: Optimize system performance and scalability to meet the demands of a growing user base and increasing data volumes.
Emerging Technologies: Stay up-to-date with emerging web technologies and best practices, and integrate them into the Sheriff's Office's infrastructure as appropriate.

📚 Learning & Development Opportunities

Cloud Platform Administration: Deepen your expertise in cloud platform administration, including Microsoft Azure and Amazon Web Services, through training, certifications, and hands-on experience.
Emerging Technologies: Explore emerging technologies, such as containerization, microservices, and serverless architecture, to expand your skill set and drive innovation in the Sheriff's Office's infrastructure.
Technical Leadership: Develop your leadership skills through mentoring, team management, and architecture decision-making to drive technical innovation and strategic alignment within the Sheriff's Office.

📝 Enhancement Note: The Systems Administrator (Infrastructure) role presents numerous technical challenges and learning opportunities. The ideal candidate will be proactive in seeking out new technologies, best practices, and professional development opportunities to drive innovation and continuous improvement in the Sheriff's Office's infrastructure.

💡 Interview Preparation

📝 Technical Questions

Cloud Services: Prepare for questions about Microsoft Azure, Amazon Web Services, and other cloud computing environments, including their infrastructure services, security features, and best practices.
Virtualization: Brush up on your knowledge of virtualization technologies and hypervisors, including VMWare vSphere ESXi and Microsoft Hyper-V, and be prepared to discuss virtual environment administration and management.
Security Solutions: Review your experience with Active Directory, Identity and Access Management, Security Information and Event Management, and Mobile Device Management, and be prepared to discuss best practices and implementation strategies.
Scripting: Practice writing custom scripts and Group Policy Objects (GPOs) to automate system administration tasks and improve efficiency.

📝 Company & Culture Questions

Company Culture: Research the Hillsborough County Sheriff's Office's company culture, values, and mission, and be prepared to discuss how your personal values align with the organization's.
Web Development Methodology: Familiarize yourself with Agile development methodologies and be prepared to discuss how you have applied them in previous roles.
User Experience: Prepare examples of how you have prioritized user experience and accessibility in your previous web development projects.

📝 Enhancement Note: The technical interview process for the Systems Administrator (Infrastructure) role will focus on the candidate's system administration, cloud, and security skills. The ideal candidate will have a strong background in these areas and be able to demonstrate their expertise through live projects and case studies. Additionally, the candidate should be prepared to discuss their cultural fit with the Hillsborough County Sheriff's Office and their alignment with the organization's values and mission.

📌 Application Steps

To apply for this Systems Administrator (Infrastructure) position:

Customize Your Portfolio: Tailor your portfolio to highlight your experience with cloud services, virtualization, security solutions, and scripting, with a focus on live projects and case studies.
Optimize Your Resume: Highlight your relevant experience, skills, and accomplishments, and optimize your resume for web development and server administration keywords.
Prepare for Technical Challenges: Brush up on your knowledge of cloud services, virtualization, security solutions, and scripting, and practice writing custom scripts and Group Policy Objects (GPOs) to automate system administration tasks.
Research the Sheriff's Office: Familiarize yourself with the Hillsborough County Sheriff's Office's company culture, values, and mission, and be prepared to discuss how your personal values align with the organization's.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the Hillsborough County Sheriff's Office before making application decisions.