📍 Job Overview

Job Title: Systems Administrator
Company: KION Group
Location: Stockport, United Kingdom
Job Type: Full-Time
Category: IT & Software | System Administration
Date Posted: June 11, 2025
Experience Level: Mid-Senior Level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Manage infrastructure for Dematic's customer base and internal services
Collaborate with cross-functional teams to deliver projects and support customers
Monitor and maintain server performance, ensuring high availability and security
Proactively identify and resolve issues, with a focus on customer satisfaction
Gain exposure to various cloud technologies and containerization tools

📝 Enhancement Note: This role offers a unique blend of customer-facing support and technical infrastructure management, providing an ideal opportunity for a mid-career systems administrator seeking to expand their skill set and gain experience in a diverse technology environment.

💻 Primary Responsibilities

Infrastructure Management: Design, deploy, and maintain virtualized infrastructure for customers and internal services, utilizing tools like Terraform, AWS, Azure, and GCP
Server Monitoring: Monitor server performance using tools such as Nagios, Grafana, and Prometheus, proactively identifying and resolving issues
Customer Support: Provide direct support to customers via email and phone, addressing technical issues and ensuring service quality
Project Work: Collaborate with teams to deliver new projects, from design and tender to deployment and enhancement
Security and Backup: Implement and maintain security measures, ensure regular backups, and establish automatic failover mechanisms

📝 Enhancement Note: The role requires a strong focus on customer satisfaction and technical problem-solving, with the ability to work independently and collaborate effectively with cross-functional teams.

🎓 Skills & Qualifications

Education: Relevant degree in a technical discipline or equivalent experience

Experience: Proven experience (3+ years) as a Systems Administrator, Engineer, or DevOps professional, with a strong background in Linux

Required Skills:

Proficiency in Linux (preferably Redhat/CentOS)
Experience with containerization technologies (Kubernetes, Docker)
Strong network skills (firewalls & switches)
Familiarity with configuration automation (Ansible)
Knowledge of VMware and cloud platforms (AWS, Azure, GCP)
Good communication skills in English (spoken and written)

Preferred Skills:

Windows Server knowledge
ITIL certification and process understanding
Experience with monitoring solutions (Nagios, Grafana, Prometheus)
Driving license

📝 Enhancement Note: While the role requires a solid foundation in Linux and relevant experience, there is ample opportunity for professional development and growth, as the ideal candidate will be eager to learn and adapt to new technologies.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in infrastructure deployment, with a focus on cloud technologies and containerization
Showcase problem-solving skills and customer support capabilities through case studies or testimonials
Highlight any relevant certifications or training in ITIL processes and cloud platforms

Technical Documentation:

Provide documentation showcasing your experience with infrastructure management, including architecture sizing, deployment, and maintenance processes
Include examples of monitoring and alerting configurations, as well as security measures implemented
Demonstrate your understanding of customer support processes and issue resolution techniques

💵 Compensation & Benefits

Salary Range: £35,000 - £45,000 per annum (based on regional market research and experience level)

Benefits:

Competitive salary
Incentive schemes designed to reward individual contribution and performance
Group personal pension plan with generous company contributions
Holidays: 25 days plus bank holidays
Private health scheme (non-contributory for employees)
Opportunity for international travel
Life assurance
Working at newly refurbished Manchester campus with a gym

Working Hours: Full-time, with out-of-hours work and on-call roster required

🎯 Team & Company Context

🏢 Company Culture

Industry: Dematic Software operates within the global supply chain and logistics industry, focusing on innovative software-led solutions for various markets, including nuclear, pharmaceutical, and eCommerce fulfillment.

Company Size: Medium-sized organization with a global presence, employing over 11,000 employees across 35 countries

Founded: 1978 (as part of KION Group)

Team Structure:

Collaborative, cross-functional teams working on projects and customer support
Flat hierarchy, with opportunities for professional growth and development

Development Methodology:

Agile/Scrum methodologies for project delivery
Iterative development and continuous improvement processes
Strong focus on customer satisfaction and service quality

Company Website: https://www.dematic.com/en-us/

📝 Enhancement Note: Dematic Software's global presence and diverse industry exposure offer unique opportunities for professional growth and exposure to cutting-edge technologies.

📈 Career & Growth Analysis

Systems Administrator Role: Responsible for managing infrastructure, providing customer support, and collaborating with cross-functional teams to deliver projects

Reporting Structure: Reports directly to the Infrastructure Managed Services Team Lead, with opportunities for collaboration with various teams, including software development, project management, and customer success

Technical Impact: Directly influences the performance, security, and availability of Dematic's customer and internal services, ensuring high service quality and customer satisfaction

Growth Opportunities:

Develop expertise in cloud technologies and containerization tools
Gain experience in project management and customer success processes
Progress to senior or specialist roles within the infrastructure management team
Explore opportunities in other areas of the business, such as software development or solution architecture

📝 Enhancement Note: The role offers a clear path for professional development, with opportunities to gain experience in various technologies, processes, and team dynamics.

🌐 Work Environment

Office Type: Modern, newly refurbished campus in Manchester, with a gym and collaborative workspaces

Office Location(s): Stockport, United Kingdom (with opportunities for international travel)

Workspace Context:

Collaborative work environment, with a focus on knowledge sharing and teamwork
Access to modern tools and technologies, including cloud platforms, containerization tools, and monitoring solutions
Opportunities for professional development and training, including access to online learning resources and industry conferences

Work Schedule: Full-time, with out-of-hours work and on-call roster required (typically office hours, with flexibility for deployment windows and maintenance)

📝 Enhancement Note: The modern work environment and collaborative culture foster continuous learning and professional growth, with a strong emphasis on teamwork and knowledge sharing.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: Discuss your relevant experience, technical skills, and customer support capabilities
Technical Assessment: Demonstrate your proficiency in Linux, cloud technologies, and infrastructure management through a hands-on assessment or case study
Behavioral Interview: Assess your problem-solving skills, customer focus, and teamwork capabilities through behavioral questions and scenarios
Final Interview: Meet with the hiring manager and team members to discuss your fit within the team and company culture

Portfolio Review Tips:

Highlight your experience in infrastructure deployment, cloud technologies, and containerization
Showcase your problem-solving skills and customer support capabilities through case studies or testimonials
Include any relevant certifications or training in ITIL processes and cloud platforms

Technical Challenge Preparation:

Brush up on your Linux skills, with a focus on command-line operations and system administration
Familiarize yourself with cloud platforms (AWS, Azure, GCP) and containerization tools (Kubernetes, Docker)
Review ITIL processes and customer support best practices

ATS Keywords: Linux, AWS, Azure, GCP, Kubernetes, Docker, Nagios, Grafana, Prometheus, Ansible, VMware, Network Skills, ITIL, Customer Support, Infrastructure Management, Cloud Technologies

📝 Enhancement Note: The interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit, with a strong emphasis on customer satisfaction and service quality.

🛠 Technology Stack & Web Infrastructure

Infrastructure Management Tools:

Terraform (infrastructure as code)
Cloud platforms: AWS, Azure, GCP
Containerization tools: Kubernetes, Docker
Monitoring tools: Nagios, Grafana, Prometheus
Configuration automation: Ansible
Virtualization: VMware

Server Technologies:

Linux (preferably Redhat/CentOS)
Windows Server (optional)

Networking Tools:

Firewalls & switches

Collaboration & Project Management Tools:

Various tools used within Dematic, such as Jira, Confluence, and Microsoft Office Suite

📝 Enhancement Note: The technology stack focuses on cloud-native and containerized infrastructure, providing an ideal environment for learning and gaining experience with cutting-edge technologies.

👥 Team Culture & Values

Systems Administrator Values:

Customer focus and satisfaction
Technical problem-solving and troubleshooting
Collaboration and teamwork
Continuous learning and improvement
Attention to detail and quality assurance

Collaboration Style:

Cross-functional teamwork, with a focus on knowledge sharing and collective success
Regular team meetings and stand-ups to discuss progress, challenges, and best practices
Open communication and active listening to ensure customer needs are met

📝 Enhancement Note: The team culture emphasizes customer satisfaction, collaboration, and continuous learning, with a strong focus on technical problem-solving and quality assurance.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing infrastructure for a diverse customer base with varying regulatory requirements
Proactively identifying and resolving performance issues and security vulnerabilities
Staying up-to-date with emerging cloud technologies and containerization tools

Learning & Development Opportunities:

Gain exposure to various cloud platforms and containerization tools
Develop expertise in ITIL processes and customer support best practices
Attend industry conferences and workshops to stay current with emerging technologies and trends
Collaborate with cross-functional teams to gain experience in project management and software development processes

📝 Enhancement Note: The role offers a unique blend of technical challenges and learning opportunities, with a strong emphasis on customer satisfaction and continuous professional development.

💡 Interview Preparation

Technical Questions:

Linux Fundamentals: Demonstrate your proficiency in Linux command-line operations, system administration, and troubleshooting
Cloud Technologies: Explain your experience with cloud platforms (AWS, Azure, GCP) and how you've utilized them in infrastructure management
Containerization: Discuss your experience with containerization tools (Kubernetes, Docker) and how you've used them to deploy and manage applications
Monitoring & Alerting: Describe your experience with monitoring tools (Nagios, Grafana, Prometheus) and how you've used them to proactively identify and resolve performance issues

Company & Culture Questions:

Customer Focus: Explain how you approach customer support and ensure high service quality
Teamwork: Describe your experience working in a collaborative, cross-functional team environment
Problem-Solving: Provide an example of a complex technical challenge you've faced and how you approached resolving it

Portfolio Presentation Strategy:

Highlight your experience in infrastructure deployment, cloud technologies, and containerization
Showcase your problem-solving skills and customer support capabilities through case studies or testimonials
Include any relevant certifications or training in ITIL processes and cloud platforms

📝 Enhancement Note: The interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit, with a strong emphasis on customer satisfaction and service quality.

📌 Application Steps

To apply for this Systems Administrator position:

Submit your application through the provided link
Customize your resume and portfolio to highlight your relevant experience in Linux, cloud technologies, and infrastructure management
Prepare for the technical assessment by brushing up on your Linux skills and familiarizing yourself with cloud platforms and containerization tools
Research Dematic Software and the global supply chain and logistics industry to gain a better understanding of the company and its customer base

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Systems Administrator-Specific Focus:

Tailor each section to systems administration, infrastructure management, and customer support
Include relevant technologies, tools, and processes, such as Linux, cloud platforms, containerization, and ITIL
Emphasize customer satisfaction, technical problem-solving, and collaboration with cross-functional teams
Address the unique challenges and growth opportunities presented by managing infrastructure for a diverse customer base

Quality Standards:

Ensure no content overlap between sections, with each section containing unique information
Include Enhancement Notes only when making significant inferences about the role, team structure, or company culture
Maintain a balance between conciseness and comprehensiveness, prioritizing actionable information over descriptive text
Strategically distribute relevant keywords (Linux, cloud platforms, containerization, ITIL, etc.) throughout all sections naturally
Research regional salary standards and cost of living to provide an accurate salary range for the role

Industry Expertise:

Include specific technologies, tools, and processes relevant to systems administration and infrastructure management
Address the unique challenges and opportunities presented by managing infrastructure for a diverse customer base with varying regulatory requirements
Provide tactical advice for portfolio development, live demonstrations, and project case studies, with a focus on infrastructure deployment and customer support
Include systems administrator-specific interview preparation and coding challenge guidance
Emphasize the importance of customer satisfaction, technical problem-solving, and collaboration with cross-functional teams in the interview process

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout the enhanced job description
Use systems administration and infrastructure management terminology appropriately and accurately
Include comprehensive benefits and growth opportunities relevant to systems administrators and infrastructure professionals
Provide actionable insights that give systems administrators and infrastructure professionals a competitive advantage in the application and interview process
Focus on systems administrator-specific team culture, collaboration, and customer impact measurement

Technical Focus & Portfolio Emphasis:

Emphasize Linux, cloud technologies, and containerization skills in the portfolio and interview preparation process
Address server administration, performance optimization, and security measures in the context of infrastructure management
Include specific portfolio requirements tailored to the systems administrator role, with a focus on infrastructure deployment, customer support, and problem-solving skills
Address ITIL processes and customer support best practices in the context of systems administration and infrastructure management

Avoid:

Generic business jargon not relevant to systems administration or infrastructure management roles
Placeholder text or incomplete sections within the enhanced job description
Repetitive content across different sections, ensuring each section contains unique information
Non-technical terminology unless relevant to the specific systems administrator or infrastructure management role
Marketing language unrelated to systems administration, infrastructure management, or customer support

Generate a comprehensive, systems administrator-focused content that serves as a valuable resource for professionals seeking their next opportunity in infrastructure management, customer support, and technical problem-solving roles.

Systems Administrator