Systems Administrator at General Dynamics Information Technology

📍 Job Overview

Job Title: Systems Administrator
Company: General Dynamics Information Technology
Location: Offutt AFB, Sarpy County, Nebraska, USA
Job Type: On-site
Category: IT Infrastructure
Date Posted: 2025-08-10
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Manage and enhance IT Financial Management Services SaaS application suite for USSTRATCOM's mission-critical IT services
Collaborate with stakeholders to gather requirements and ensure platform supports evolving needs
Administer user roles and permissions, and troubleshoot functional problems within the SaaS platform
Monitor and propose implementation of new tool features and updates
Ensure data accuracy, completeness, and integration of IT Financial Management Services tools

📝 Enhancement Note: This role focuses on managing and enhancing a critical SaaS application suite, requiring strong communication, analytical, and problem-solving skills. It involves working with various stakeholders and ensuring the platform supports their evolving needs, making it an excellent fit for an experienced Systems Administrator seeking to make a significant impact on a mission-critical system.

💻 Primary Responsibilities

Application Management: Manage and enhance the IT Financial Management Services SaaS application suite, ensuring platform stability and functionality
Stakeholder Collaboration: Work with IT, finance, and business teams to gather requirements and ensure the enterprise service supports their evolving needs
Issue Resolution: Identify and resolve issues within the SaaS platform, including data discrepancies or functional problems
Report Development: Create, maintain, and troubleshoot reports using the IT Financial Management Services SaaS to provide insights into IT costs and performance
User Administration: Administer user roles and permissions for SaaS controlled access
Platform Monitoring: Monitor and propose implementation of new tool features and updates

📝 Enhancement Note: This role requires a strong understanding of SaaS administration, data management, and report development. The Systems Administrator will need to be proactive in identifying and resolving issues, as well as monitoring the platform for new features and updates.

🎓 Skills & Qualifications

Education: Technical Training, Certification(s) or Degree (or equivalent experience)

Experience: 3+ years of related experience with SaaS administration

Required Skills:

Configuration, enhancement, and maintenance of SaaS
Data management and report development support
Excellent communication, analytical, and problem-solving skills
Experience with IT Financial Management Services, particularly IBM/Apptio
Understanding of on-premise and off-premise cloud deployments

Required Certifications:

ITIL® 4: IT Service Management (ITSM) Certification (must possess or be able to obtain within 9 months of start)
One of the following certifications (must possess or be able to obtain within 30 days of start):
- CompTIA Cloud+
- GIAC Global Industrial Cyber Security Professional (GICSP)
- GIAC Security Essentials (GSEC)
- ISC2 Systems Security Certified Practitioner (SSCP)

Security Clearance Level: Active Top Secret Clearance with SCI eligibility required

US Citizenship Required: Yes

Preferred Certifications:

Certification in Cloud Services or SaaS management
Apptio Certified Practitioner: ApptioOne Maintenance & Improvement
Other Apptio certifications a plus

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with SaaS administration, data management, and report development
Showcase problem-solving skills and ability to work with various stakeholders
Highlight experience with IT Financial Management Services, particularly IBM/Apptio

Technical Documentation:

Provide examples of well-documented SaaS administration processes and procedures
Demonstrate understanding of IT Financial Management Services tools and processes

💵 Compensation & Benefits

Salary Range: $96,692 - $130,818 per year (based on experience, geographic location, and contractual requirements)

Benefits:

401K with company match
Comprehensive health and wellness packages
Paid vacation and holidays
Paid parental, military, bereavement, and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, critical illness, and business travel and accident insurance

Working Hours: 40 hours per week

🎯 Team & Company Context

🏢 Company Culture

Industry: Defense and Aerospace

Company Size: Large (30,000+ employees)

Founded: 1952

Team Structure:

The Systems Administrator will work within the Strategic Command Information Technology Lifecycle Support (SCITLS) program, supporting USSTRATCOM's mission-critical IT services
The role will collaborate with various stakeholders, including IT, finance, and business teams

Development Methodology:

The Systems Administrator will follow ITIL® 4: IT Service Management best practices to ensure the IT Financial Management Services SaaS platform supports the evolving needs of USSTRATCOM's mission

Company Website: General Dynamics Information Technology

📝 Enhancement Note: GDIT is a large, established company with a strong focus on defense and aerospace. The Systems Administrator will work within the Strategic Command Information Technology Lifecycle Support (SCITLS) program, supporting USSTRATCOM's mission-critical IT services. The role requires a strong understanding of ITIL® 4: IT Service Management best practices and the ability to collaborate with various stakeholders.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level Systems Administrator with a focus on SaaS administration and management

Reporting Structure: The Systems Administrator will report to the IT Financial Management Services team lead within the SCITLS program

Technical Impact: The Systems Administrator will have a significant impact on USSTRATCOM's mission-critical IT services by ensuring the IT Financial Management Services SaaS platform supports the evolving needs of the organization

Growth Opportunities:

Expand expertise in SaaS administration and management, potentially leading to a senior role within the SCITLS program
Develop skills in emerging technologies and cloud deployments, expanding the scope of responsibilities within the SCITLS program
Explore opportunities within GDIT's broader IT and defense portfolio, leveraging experience in SaaS administration and management

📝 Enhancement Note: This role offers significant growth potential within the SCITLS program and GDIT's broader IT and defense portfolio. The Systems Administrator can expand their expertise in SaaS administration and management, leading to senior roles or exploring opportunities in emerging technologies and cloud deployments.

🌐 Work Environment

Office Type: On-site, mission-critical IT services environment

Office Location(s): Offutt AFB, Sarpy County, Nebraska, USA

Workspace Context:

The Systems Administrator will work in a secure, mission-critical IT services environment, collaborating with various stakeholders to ensure the IT Financial Management Services SaaS platform supports their evolving needs
The role will require access to classified information and systems, necessitating a Top Secret clearance with SCI eligibility

Work Schedule: 40 hours per week, with potential on-call rotations for mission-critical IT services support

📝 Enhancement Note: This role requires a Top Secret clearance with SCI eligibility and the ability to work in a secure, mission-critical IT services environment. The Systems Administrator will collaborate with various stakeholders to ensure the IT Financial Management Services SaaS platform supports their evolving needs, requiring strong communication and interpersonal skills.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: GDIT will review resumes for relevant experience and certifications in SaaS administration, data management, and report development
Phone Screen: A brief phone call to discuss the role, responsibilities, and qualifications
Technical Interview: A deep dive into the candidate's SaaS administration experience, data management skills, and problem-solving abilities
Final Interview: A discussion with the hiring manager and team members to assess cultural fit and long-term potential

Portfolio Review Tips:

Highlight experience with SaaS administration, data management, and report development
Provide examples of successful SaaS administration projects and the impact they had on the organization
Demonstrate understanding of IT Financial Management Services tools and processes

Technical Challenge Preparation:

Brush up on SaaS administration best practices and data management techniques
Review IT Financial Management Services tools and processes
Prepare for scenario-based questions that assess problem-solving skills and ability to work with various stakeholders

📝 Enhancement Note: GDIT's interview process focuses on assessing the candidate's SaaS administration experience, data management skills, and problem-solving abilities. The technical interview will delve into the candidate's understanding of IT Financial Management Services tools and processes, requiring a strong grasp of the subject matter.

🛠 Technology Stack & Web Infrastructure

SaaS Platform: IBM/Apptio IT Financial Management Services

Cloud Deployments: On-premise and off-premise cloud deployments

Access Control: Role-Based Access Control (RBAC) and user permissions management

Security: Top Secret clearance with SCI eligibility, and compliance with relevant security standards and best practices

📝 Enhancement Note: This role requires a strong understanding of the IBM/Apptio IT Financial Management Services SaaS platform, as well as experience with on-premise and off-premise cloud deployments. The Systems Administrator will need to manage user roles and permissions, ensuring the platform remains secure and compliant with relevant security standards and best practices.

👥 Team Culture & Values

Web Development Values:

Mission Focus: Prioritize the mission-critical nature of USSTRATCOM's IT services and the importance of the IT Financial Management Services SaaS platform in supporting that mission
Collaboration: Work closely with various stakeholders, including IT, finance, and business teams, to ensure the enterprise service supports their evolving needs
Continuous Improvement: Monitor and propose implementation of new tool features and updates to optimize the IT Financial Management Services SaaS platform
Problem-Solving: Identify and resolve issues within the SaaS platform, ensuring data accuracy, completeness, and integration of IT Financial Management Services tools

Collaboration Style:

Cross-Functional Integration: Work closely with IT, finance, and business teams to gather requirements and ensure the enterprise service supports their evolving needs
Code Review Culture: Collaborate with team members to review and improve SaaS administration processes and procedures
Knowledge Sharing: Share expertise in SaaS administration, data management, and report development with team members and stakeholders

📝 Enhancement Note: GDIT's team culture emphasizes mission focus, collaboration, and continuous improvement. The Systems Administrator will work closely with various stakeholders to ensure the IT Financial Management Services SaaS platform supports their evolving needs, requiring strong communication and interpersonal skills.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Data Management: Ensure data accuracy, completeness, and integration of IT Financial Management Services tools within the SaaS platform
Platform Stability: Maintain the stability and functionality of the IT Financial Management Services SaaS application suite, minimizing downtime and maximizing performance
Stakeholder Collaboration: Work effectively with various stakeholders, including IT, finance, and business teams, to gather requirements and ensure the enterprise service supports their evolving needs
Security Compliance: Ensure the IT Financial Management Services SaaS platform remains secure and compliant with relevant security standards and best practices

Learning & Development Opportunities:

SaaS Administration: Expand expertise in SaaS administration and management, potentially leading to a senior role within the SCITLS program
Emerging Technologies: Explore opportunities in emerging technologies and cloud deployments, expanding the scope of responsibilities within the SCITLS program
Leadership Development: Develop leadership skills through team management and architecture decision-making within the SCITLS program

📝 Enhancement Note: This role presents significant technical challenges and learning opportunities. The Systems Administrator will need to ensure data accuracy, completeness, and integration of IT Financial Management Services tools, maintain platform stability, collaborate effectively with stakeholders, and ensure security compliance. Additionally, the role offers growth potential in SaaS administration, emerging technologies, and leadership development.

💡 Interview Preparation

Technical Questions:

SaaS Administration: Describe your experience with SaaS administration, data management, and report development. Provide examples of successful projects and the impact they had on the organization
IT Financial Management Services: Explain your understanding of IT Financial Management Services tools and processes, and how you've applied that knowledge in previous roles
Problem-Solving: Walk through a scenario-based question that assesses your ability to identify and resolve issues within the SaaS platform, ensuring data accuracy, completeness, and integration of IT Financial Management Services tools

Company & Culture Questions:

Mission Focus: Explain how you prioritize the mission-critical nature of USSTRATCOM's IT services and the importance of the IT Financial Management Services SaaS platform in supporting that mission
Collaboration: Describe your experience working with various stakeholders, including IT, finance, and business teams, to ensure the enterprise service supports their evolving needs
Continuous Improvement: Discuss your approach to monitoring and proposing implementation of new tool features and updates to optimize the IT Financial Management Services SaaS platform

Portfolio Presentation Strategy:

SaaS Administration: Highlight your experience with SaaS administration, data management, and report development, providing examples of successful projects and the impact they had on the organization
IT Financial Management Services: Demonstrate your understanding of IT Financial Management Services tools and processes, and how you've applied that knowledge in previous roles
Problem-Solving: Walk through a scenario-based question that assesses your ability to identify and resolve issues within the SaaS platform, ensuring data accuracy, completeness, and integration of IT Financial Management Services tools

📝 Enhancement Note: GDIT's interview process focuses on assessing the candidate's SaaS administration experience, data management skills, and problem-solving abilities. The technical interview will delve into the candidate's understanding of IT Financial Management Services tools and processes, requiring a strong grasp of the subject matter. The company and culture questions will evaluate the candidate's mission focus, collaboration, and continuous improvement mindset.

📌 Application Steps

To apply for this Systems Administrator position:

Resume Optimization: Tailor your resume to highlight your SaaS administration, data management, and report development experience, as well as your problem-solving skills and ability to work with various stakeholders
Portfolio Preparation: Prepare a portfolio that demonstrates your experience with SaaS administration, data management, and report development, providing examples of successful projects and the impact they had on the organization
Technical Interview Preparation: Brush up on SaaS administration best practices, data management techniques, and IT Financial Management Services tools and processes. Prepare for scenario-based questions that assess your problem-solving skills and ability to work with various stakeholders
Company Research: Research GDIT's mission, values, and team culture, focusing on their commitment to defense and aerospace, and their emphasis on mission focus, collaboration, and continuous improvement

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Administrator