📍 Job Overview

Job Title: Systems Administrator
Company: Bridge Core (BCore)
Location: McLean, Virginia, United States
Job Type: On-site, Full-time
Category: System Administrator
Date Posted: August 2, 2025
Experience Level: 11+ years
Remote Status: On-site only

🚀 Role Summary

Key Responsibilities: Provide Tier 2 system administration support, troubleshoot desktop applications and Windows Server technologies, build and deploy workstations, and manage cryptographic accounts.
Key Skills: Windows 10/11 troubleshooting, Microsoft Domain architectures, Active Directory, workstation and printer support, application delivery, patch management, and customer support.

📝 Enhancement Note: This role requires a strong background in Windows systems administration and excellent customer support skills to provide effective technical assistance to users across multiple customer sites.

💻 Primary Responsibilities

Desktop Application Support: Troubleshoot and resolve issues involving desktop applications, such as the Microsoft Office suite and classification management tools.
Windows Server Technologies: Troubleshoot and manage Windows Server technologies, including file, print, DNS, DFS, and DHCP services.
Helpdesk Support: Assist users with general issues, such as public key infrastructure, application assistance, and network troubleshooting.
Workstation Deployment: Build, configure, and deploy new workstations, and ensure they are properly joined to the domain and have the necessary patches and policies applied.
Printer Support: Install, configure, and deploy new printers and digital senders, and troubleshoot printer-related issues.
Application Delivery & Patching: Manage application delivery and patching using Microsoft WSUS and PDQ Deploy products.
Cryptographic Account Management: Perform rekey, inventory, and general account management of the project's cryptographic account.
Documentation: Document all new changes introduced to the system and keep existing documentation current.

📝 Enhancement Note: This role involves a mix of technical troubleshooting, deployment, and account management tasks, requiring a broad skill set and strong problem-solving abilities.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant military training or equivalent experience may be considered.

Experience: 11+ years of direct experience in Systems Administration supporting Windows.

Required Skills:

Outstanding customer support skills, with experience assisting users via phone, email, or in person.
Experience with Active Directory, managing devices, users, and objects.
Ability to perform full lifecycle workstation support, including installation, troubleshooting, and repair.
Experience with MS Server 2016/2019, MS Windows 10/11 OS, MS Office 2019, and Adobe Reader.
Working knowledge of deploying updates and patches, and troubleshooting MS Server 2016/2019 and MS Windows 10/11 OS.

Preferred Skills:

Familiarity with virtual desktop environments (Citrix).
Running system security scans.
Data storage - Tape backups.
Asset Management.

📝 Enhancement Note: While not required, having experience with virtual desktop environments, system security, data storage, and asset management can make a candidate more competitive for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Workstation Deployment Demonstration: Showcase your ability to build, configure, and deploy workstations by providing examples of successful deployments in your portfolio.
Printer Support Demonstration: Include examples of printer installations, configurations, and troubleshooting in your portfolio to demonstrate your printer support skills.
Application Delivery & Patching Demonstration: Highlight your experience with application delivery and patch management by providing examples of successful deployments and updates.

Technical Documentation:

Troubleshooting Documentation: Include detailed documentation of troubleshooting processes and solutions for desktop applications and Windows Server technologies.
Deployment Documentation: Provide step-by-step guides for workstation and printer deployment, as well as application delivery and patching processes.
Account Management Documentation: Document the rekey, inventory, and general account management processes for the project's cryptographic account.

📝 Enhancement Note: When preparing your portfolio, focus on demonstrating your technical skills and problem-solving abilities through real-world examples and case studies.

💵 Compensation & Benefits

Salary Range: $100,000 - $130,000 per year (based on 11+ years of experience in Systems Administration supporting Windows, in the McLean, Virginia area)

Benefits:

Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (vacation, sick, and holidays)
Employee assistance program
Professional development opportunities

Working Hours: 40 hours per week, with some flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The salary range provided is an estimate based on market research for Systems Administrators with 11+ years of experience in the McLean, Virginia area. Benefits and working hours may vary based on the company's policies and the specific needs of the role.

🎯 Team & Company Context

🏢 Company Culture

Industry: BCore operates in the government contracting industry, providing mission-critical IT solutions, cloud services, and software development to defense and intelligence agencies.

Company Size: BCore is a mid-sized company with a focus on small team environments and close collaboration between team members.

Founded: BCore was founded in 2005 and has since grown to support a wide range of government missions.

Team Structure:

Small, collaborative teams focused on specific customer missions.
Cross-functional collaboration between developers, engineers, and project managers.
Flat organizational structure, with a strong emphasis on individual contributions and accountability.

Development Methodology:

Agile development methodologies, with a focus on iterative improvement and customer satisfaction.
Regular sprint planning, code reviews, and testing to ensure high-quality deliverables.
Continuous integration and deployment pipelines to streamline software delivery.

Company Website: bcore.com

📝 Enhancement Note: BCore's company culture emphasizes collaboration, accountability, and a strong commitment to mission success. This role will require close collaboration with team members and a strong focus on customer support.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a senior-level Systems Administrator position, requiring a broad skill set and extensive experience in Windows systems administration.

Reporting Structure: This role reports directly to the Team Lead or Project Manager, with a focus on providing technical support to users and managing cryptographic accounts.

Technical Impact: The Systems Administrator will have a direct impact on the user experience and security of the systems they support, as well as the overall performance and reliability of the customer's IT infrastructure.

Growth Opportunities:

Technical Specialization: Pursue advanced certifications or specialize in specific Windows technologies to enhance your technical skills and expertise.
Team Leadership: Demonstrate strong leadership skills and take on mentoring responsibilities within the team to prepare for future team lead or management roles.
Customer Engagement: Build strong relationships with customers and take on more strategic roles in customer engagement and account management.

📝 Enhancement Note: This role offers significant opportunities for technical growth and leadership development, with a focus on enhancing your skills and making a meaningful impact on the customer's mission.

🌐 Work Environment

Office Type: BCore's office is a modern, collaborative workspace designed to facilitate close teamwork and communication.

Office Location(s): McLean, Virginia, with some domestic travel required (generally no more than 6 times a year).

Workspace Context:

Collaborative Workspace: The office features open workspaces, conference rooms, and breakout areas designed to encourage collaboration and teamwork.
Technical Equipment: Workstations are equipped with multiple monitors, testing devices, and other tools necessary for effective troubleshooting and deployment.
Cross-Functional Collaboration: The office is designed to facilitate close collaboration between developers, engineers, and project managers, with a focus on delivering high-quality solutions that meet customer needs.

Work Schedule: The work schedule is generally Monday through Friday, with some flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: BCore's work environment is designed to foster collaboration and communication, with a strong focus on supporting the customer's mission and delivering high-quality solutions.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss your experience, qualifications, and fit for the role.
Technical Assessment: A hands-on assessment of your technical skills, focusing on Windows troubleshooting, Active Directory management, and application deployment.
Behavioral Interview: An in-depth discussion of your problem-solving skills, customer support experience, and ability to work effectively in a team environment.
Final Interview: A meeting with the hiring manager to discuss your fit for the role, the team's needs, and your long-term career goals.

Portfolio Review Tips:

Workstation Deployment Demonstration: Prepare a live demo or video walkthrough of a successful workstation deployment, highlighting your ability to configure and deploy workstations effectively.
Printer Support Demonstration: Include examples of printer installations, configurations, and troubleshooting in your portfolio to demonstrate your printer support skills.
Application Delivery & Patching Demonstration: Highlight your experience with application delivery and patch management by providing examples of successful deployments and updates.

Technical Challenge Preparation:

Windows Troubleshooting: Brush up on your Windows troubleshooting skills, focusing on common issues and effective problem-solving techniques.
Active Directory Management: Review your Active Directory management skills, ensuring you are comfortable with managing devices, users, and objects.
Application Deployment: Familiarize yourself with the application deployment process, including packaging, testing, and deployment strategies.

ATS Keywords:

Programming Languages: None
Web Frameworks: None
Server Technologies: Windows Server 2016/2019, Active Directory, MS SQL Server
Databases: MS SQL Server
Tools: PDQ Deploy, Microsoft WSUS, Adobe Reader, Microsoft Office 2019
Methodologies: Agile, ITIL
Soft Skills: Customer support, problem-solving, teamwork, communication
Industry Terms: Systems Administration, Windows, Active Directory, Cryptographic Account Management, Patch Management

📝 Enhancement Note: When preparing for the technical interview, focus on demonstrating your strong technical skills and problem-solving abilities through real-world examples and case studies.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

Windows Server 2016/2019: Experience with Windows Server 2016/2019 is required for this role, as it is the primary server platform used by the customer.
Active Directory: Strong experience with Active Directory is essential for managing devices, users, and objects, as well as troubleshooting and maintaining the domain environment.
MS SQL Server: Familiarity with MS SQL Server is beneficial for managing databases and understanding the data storage requirements of the customer's applications.

Development & DevOps Tools:

PDQ Deploy: Experience with PDQ Deploy is required for application delivery and patch management.
Microsoft WSUS: Familiarity with Microsoft WSUS is beneficial for managing updates and patches in the customer's environment.
Adobe Reader: Experience with Adobe Reader is required for supporting the customer's document management needs.

📝 Enhancement Note: This role requires a strong background in Windows Server technologies, Active Directory, and application deployment tools to effectively support the customer's IT infrastructure.

👥 Team Culture & Values

Web Development Values:

Customer Focus: BCore places a strong emphasis on customer satisfaction and delivering high-quality solutions that meet the customer's needs.
Collaboration: BCore values close teamwork and collaboration, with a focus on delivering solutions that leverage the strengths of each team member.
Continuous Learning: BCore encourages continuous learning and professional development, with a focus on staying up-to-date with the latest technologies and best practices.
Accountability: BCore holds its team members accountable for their contributions to the team's success and the customer's mission.

Collaboration Style:

Cross-Functional Integration: BCore encourages close collaboration between developers, engineers, and project managers, with a focus on delivering high-quality solutions that meet customer needs.
Code Review Culture: BCore values a code review culture, with a focus on ensuring high-quality deliverables and continuous improvement.
Knowledge Sharing: BCore encourages knowledge sharing and technical mentoring, with a focus on helping team members grow and develop their skills.

📝 Enhancement Note: BCore's team culture emphasizes customer focus, collaboration, continuous learning, and accountability, with a strong commitment to delivering high-quality solutions that meet the customer's needs.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Windows Troubleshooting: Troubleshoot and resolve complex Windows issues, including software and hardware-related problems, in a timely and effective manner.
Active Directory Management: Manage Active Directory environments, including user and device management, group policy management, and domain controller configuration.
Application Delivery & Patching: Manage application delivery and patching for the customer's environment, ensuring high availability and minimal downtime.
Cryptographic Account Management: Perform rekey, inventory, and general account management for the project's cryptographic account, ensuring the security and integrity of the customer's data.

Learning & Development Opportunities:

Technical Skill Development: Pursue advanced certifications or specialize in specific Windows technologies to enhance your technical skills and expertise.
Conference Attendance: Attend industry conferences and events to stay up-to-date with the latest technologies and best practices in systems administration.
Technical Mentoring: Seek out mentoring opportunities within the team to learn from more experienced team members and develop your leadership skills.

📝 Enhancement Note: This role offers significant opportunities for technical growth and leadership development, with a focus on enhancing your skills and making a meaningful impact on the customer's mission.

💡 Interview Preparation

Technical Questions:

Windows Troubleshooting: Be prepared to discuss your experience with Windows troubleshooting, including common issues and effective problem-solving techniques.
Active Directory Management: Demonstrate your familiarity with Active Directory management, including user and device management, group policy management, and domain controller configuration.
Application Delivery & Patching: Showcase your experience with application delivery and patching, including packaging, testing, and deployment strategies.

Company & Culture Questions:

Customer Focus: Demonstrate your understanding of BCore's customer-focused approach and how you would apply it to this role.
Collaboration: Explain how you would collaborate effectively with team members and customers to deliver high-quality solutions that meet the customer's needs.
Continuous Learning: Discuss your approach to continuous learning and professional development, and how you would apply it to this role.

Portfolio Presentation Strategy:

Live Demonstration: Prepare a live demonstration of your technical skills, focusing on your ability to troubleshoot and resolve complex Windows issues, manage Active Directory environments, and deliver applications and patches effectively.
Case Study: Prepare a case study that highlights your problem-solving skills, customer support experience, and ability to work effectively in a team environment.
Technical Deep Dive: Prepare a deep dive into a specific technical area, such as Windows Server 2016/2019, Active Directory, or application deployment, to demonstrate your expertise and technical depth.

📝 Enhancement Note: When preparing for the technical interview, focus on demonstrating your strong technical skills and problem-solving abilities through real-world examples and case studies.

📌 Application Steps

To apply for this Systems Administrator position:

Submit Your Application: Submit your application through the application link provided in the job listing.
Prepare Your Portfolio: Customize your portfolio to highlight your workstation deployment, printer support, and application delivery and patching skills, with a focus on real-world examples and case studies.
Optimize Your Resume: Tailor your resume to highlight your technical skills, problem-solving abilities, and customer support experience, with a focus on relevant keywords and achievements.
Prepare for Technical Interview: Brush up on your Windows troubleshooting, Active Directory management, and application delivery and patching skills, and prepare for a hands-on assessment of your technical abilities.
Research the Company: Familiarize yourself with BCore's company culture, values, and mission, and prepare for behavioral interview questions that assess your fit for the role and the team's needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Administrator