Systems Administrator at Bridge Core (BCore)

📍 Job Overview

Job Title: Systems Administrator
Company: Bridge Core (BCore)
Location: Herndon, VA, United States
Job Type: Full-Time
Category: System Administrator
Date Posted: August 2, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Provide Tier 1 system administration support, troubleshoot Windows 10/11 issues, manage Microsoft Domain architectures, and deploy desktops to customer sites across the WMA area. Some domestic travel required (approx. 6 times a year).
Key Skills: Windows 10/11 troubleshooting, Microsoft Domain architectures, Active Directory, workstation support, printer support, application delivery, patch management, helpdesk support, network troubleshooting, and documentation.

📝 Enhancement Note: This role requires a strong customer support background and the ability to work effectively in a small team environment. Familiarity with virtual desktop environments, system security scans, data storage, and asset management is desirable but not required.

💻 Primary Responsibilities

Desktop Application Support: Troubleshoot issues involving desktop applications such as the Microsoft Office suite, classification management tools, and other software.
Windows Server Technologies: Troubleshoot and manage Windows Server technologies, including file, print, DNS, DFS, and DHCP services.
Helpdesk Support: Assist users with general issues, including public key infrastructure, application assistance, network troubleshooting, and other needs.
Workstation Deployment: Build, image, and deploy new workstations, and configure/deploy new printers and digital senders.
Software Package Management: Build software packages, support, and troubleshoot PDQDeploy for inventory and application delivery solutions.
Patch Management: Perform application delivery and patching capabilities using a combination of Microsoft WSUS and PDQ Deploy products.
Cryptographic Account Management: Act as part of the team responsible for performing rekey, inventory, and general account management of the project's cryptographic account.
Documentation: Document all new changes introduced to the system and keep existing documentation current.
Physical Setup: Be able to lift 50 lbs. for printer installations and other physical setup tasks.

📝 Enhancement Note: This role requires a hands-on approach to troubleshooting and problem-solving. The ideal candidate will be comfortable working in a dynamic environment and able to adapt to changing priorities.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant military training or equivalent experience may be considered.

Experience: 6+ years of direct experience in Systems Administration supporting Windows.

Required Skills:

Outstanding customer support skills
Experience with Active Directory - managing devices, users, and objects
Ability to perform full lifecycle workstation support
Experience with MS Server 2016/2019, MS Windows 10/11 OS, MS Office 2019, and Adobe Reader
Familiarity with deploying updates and patches

Preferred Skills:

Familiarity with virtual desktop environments (Citrix)
Running system security scans
Data storage - Tape backups
Asset Management

📝 Enhancement Note: While not required, having experience with virtual desktop environments, system security scans, data storage, and asset management can be beneficial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your ability to build, image, and deploy workstations with various configurations.
Showcase your experience with printer support, including driver installation, print queue creation, and troubleshooting.
Highlight your skills in managing Microsoft Domain architectures and Active Directory.
Provide examples of your customer support skills and ability to troubleshoot desktop applications.

Technical Documentation:

Document your process for building, imaging, and deploying workstations, including any scripts or automation tools used.
Explain your approach to managing Microsoft Domain architectures and Active Directory.
Describe your method for troubleshooting desktop applications and Windows Server technologies.
Outline your experience with patch management and application delivery solutions like PDQDeploy.

📝 Enhancement Note: While not required, providing examples of your technical documentation and problem-solving approach can strengthen your application.

💵 Compensation & Benefits

Salary Range: $85,000 - $110,000 per year (based on 6+ years of experience in Systems Administration supporting Windows, local market data, and cost of living in Herndon, VA)

Benefits:

Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (vacation, sick, and holidays)
Employee assistance program
Tuition reimbursement
Professional development opportunities

Working Hours: Full-time, Monday-Friday, 8:00 AM - 5:00 PM EST, with some flexibility for maintenance windows and project deadlines.

📝 Enhancement Note: The salary range provided is an estimate based on local market data and cost of living in Herndon, VA. The actual salary may vary depending on the candidate's qualifications and experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government contracting, focusing on enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support.

Company Size: Medium-sized (100-500 employees), with a growing team supporting customer missions and modernizing government and client business.

Founded: 2015, with a strong focus on delivering impact to the mission through expertise, collaboration, and agility.

Team Structure:

Small, collaborative team environment
Cross-functional collaboration with enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support teams
Flattened hierarchy, with a focus on empowerment and decision-making at the team level

Development Methodology:

Agile/Scrum methodologies for project management and sprint planning
Code review, testing, and quality assurance practices for software development
Deployment strategies, CI/CD pipelines, and server management for DevOps and infrastructure teams

Company Website: bcore.com

📝 Enhancement Note: BCore's company culture emphasizes collaboration, agility, and empowerment. The team structure and development methodology foster a dynamic and innovative work environment.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level Systems Administrator role, responsible for managing Windows Server technologies, desktop applications, and customer support.

Reporting Structure: Reports directly to the Systems Administration Team Lead, with regular interaction with other IT and DevOps teams.

Technical Impact: Directly impacts the performance, security, and user experience of Windows-based systems and applications used by customers and employees.

Growth Opportunities:

Technical Growth: Expand your skills in virtual desktop environments, system security scans, data storage, and asset management.
Leadership Growth: Develop your leadership skills by mentoring junior team members, driving team initiatives, and contributing to architectural decisions.
Career Progression: Transition into more senior roles, such as Senior Systems Administrator, Technical Lead, or IT Manager, as you gain experience and demonstrate your ability to drive technical initiatives.

📝 Enhancement Note: This role offers opportunities for technical growth, leadership development, and career progression within BCore's expanding IT and DevOps teams.

🌐 Work Environment

Office Type: Modern, collaborative office space with open work areas, dedicated meeting rooms, and breakout spaces for team collaboration and focus work.

Office Location(s): Herndon, VA, United States (with some domestic travel required, approximately 6 times a year)

Workspace Context:

Collaborative work environment with dedicated workstations, multiple monitors, and testing devices available
Cross-functional collaboration with enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support teams
Flexible work arrangements, with some remote work opportunities available for specific projects or tasks

Work Schedule: Full-time, Monday-Friday, 8:00 AM - 5:00 PM EST, with some flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: BCore's work environment fosters collaboration, innovation, and flexibility, with a focus on empowering team members to deliver impact to the mission.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen (30 minutes): A brief conversation to assess your communication skills, technical background, and cultural fit.
Technical Assessment (60 minutes): A hands-on evaluation of your Windows troubleshooting, Active Directory management, and customer support skills.
On-site Interview (90 minutes): A comprehensive discussion of your technical expertise, problem-solving approach, and cultural fit, including a tour of the office and the opportunity to meet the team.
Final Decision: A decision will be made based on your interview performance, technical skills, and cultural fit.

Portfolio Review Tips:

Highlight your ability to build, image, and deploy workstations, including any automation tools or scripts used.
Showcase your experience with printer support, including driver installation, print queue creation, and troubleshooting.
Demonstrate your skills in managing Microsoft Domain architectures and Active Directory.
Provide examples of your customer support skills and ability to troubleshoot desktop applications.

Technical Challenge Preparation:

Brush up on your Windows 10/11 troubleshooting skills, including common issues and resolution techniques.
Familiarize yourself with Microsoft Domain architectures, Active Directory, and Group Policy management.
Prepare for customer support scenarios, demonstrating your ability to communicate effectively and resolve user issues.
Review your experience with software package management, patch management, and application delivery solutions like PDQDeploy.

ATS Keywords: Windows 10/11 Troubleshooting, Microsoft Domain Architectures, Active Directory, Workstation Support, Printer Support, Application Delivery, Patch Management, Helpdesk Support, Network Troubleshooting, Documentation, Cryptographic Account Management, MS Server 2016/2019, MS Office 2019, Adobe Reader, PDQ Deploy, Public Key Infrastructure

📝 Enhancement Note: Tailor your resume and application materials to highlight the ATS keywords relevant to this Systems Administrator role at BCore.

🛠 Technology Stack & Web Infrastructure

Operating Systems:

Windows 10/11 (client and server)
MS Server 2016/2019

Applications:

Microsoft Office 2019
Adobe Reader
PDQDeploy

Networking:

Active Directory
Group Policy Management
Public Key Infrastructure

Infrastructure:

Virtual desktop environments (Citrix)
Data storage - Tape backups
Asset Management

📝 Enhancement Note: Familiarity with the technology stack listed above is essential for this Systems Administrator role at BCore. Experience with additional tools and technologies is a plus.

👥 Team Culture & Values

Web Development Values:

Customer Focus: Prioritize customer needs and deliver exceptional support to ensure user satisfaction and productivity.
Collaboration: Work effectively with cross-functional teams, including enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support teams.
Continuous Learning: Stay up-to-date with the latest Windows technologies, best practices, and industry trends to enhance your technical skills and problem-solving abilities.
Empowerment: Take ownership of your work, make data-driven decisions, and drive technical initiatives to improve the user experience and system performance.

Collaboration Style:

Cross-functional Integration: Work closely with other IT and DevOps teams to ensure seamless integration and efficient resolution of user issues.
Code Review Culture: Participate in code reviews and knowledge-sharing sessions to improve technical skills and maintain high-quality standards.
Peer Programming: Collaborate with team members to troubleshoot complex issues, share best practices, and drive continuous improvement.

📝 Enhancement Note: BCore's team culture emphasizes customer focus, collaboration, continuous learning, and empowerment. The collaboration style fosters cross-functional integration, code review culture, and peer programming to drive technical excellence and user satisfaction.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Windows 10/11 Troubleshooting: Stay up-to-date with the latest Windows technologies, best practices, and industry trends to enhance your troubleshooting skills and problem-solving abilities.
Microsoft Domain Architectures: Manage complex Microsoft Domain architectures, including Group Policy management, user account management, and security protocols.
Customer Support: Provide exceptional customer support, balancing technical expertise with effective communication and user-focused problem-solving.
Emerging Technologies: Stay informed about emerging technologies in the IT and DevOps landscape, and adapt your skills and knowledge to support new tools and platforms as they become available.

Learning & Development Opportunities:

Technical Skill Development: Expand your technical skills in Windows Server technologies, desktop applications, and customer support through training, workshops, and online resources.
Conference Attendance: Attend industry conferences, webinars, and workshops to network with peers, learn about emerging technologies, and gain insights into best practices and trends.
Mentorship & Leadership Development: Seek mentorship opportunities from senior team members to develop your leadership skills, technical expertise, and career progression strategies.

📝 Enhancement Note: BCore's technical challenges and growth opportunities encourage continuous learning, adaptation, and development of your skills and knowledge in the dynamic IT and DevOps landscape.

💡 Interview Preparation

Technical Questions:

Windows 10/11 Troubleshooting: Describe your approach to troubleshooting common Windows 10/11 issues, including hardware, software, and user-related problems.
Microsoft Domain Architectures: Explain your experience with managing Microsoft Domain architectures, including Group Policy management, user account management, and security protocols.
Customer Support: Share examples of your customer support experience, highlighting your ability to communicate effectively, diagnose user issues, and provide timely and accurate solutions.

Company & Culture Questions:

Company Culture: Explain what aspects of BCore's company culture appeal to you and how you would contribute to maintaining and enhancing that culture.
Team Dynamics: Describe your experience working in a small, collaborative team environment and how you would contribute to BCore's team dynamics.
Adaptability: Share an example of a time when you had to adapt to a significant change in your work environment or project scope, and how you handled that situation.

Portfolio Presentation Strategy:

Workstation Deployment: Demonstrate your ability to build, image, and deploy workstations, including any automation tools or scripts used.
Printer Support: Showcase your experience with printer support, including driver installation, print queue creation, and troubleshooting.
Customer Support: Provide examples of your customer support skills and ability to troubleshoot desktop applications.
Microsoft Domain Architectures: Explain your approach to managing Microsoft Domain architectures and Active Directory.

📝 Enhancement Note: Tailor your interview preparation strategy to BCore's company culture, team dynamics, and technical requirements. Highlight your relevant experience, skills, and cultural fit to demonstrate your qualifications for the Systems Administrator role.

📌 Application Steps

To apply for the Systems Administrator position at BCore:

Submit Your Application: Visit careers-bcore.icims.com/jobs/2754/systems-administrator/job and submit your application, including your resume, cover letter, and any relevant portfolio materials.
Customize Your Portfolio: Highlight your ability to build, image, and deploy workstations, manage Microsoft Domain architectures, and provide exceptional customer support.
Optimize Your Resume: Emphasize your relevant experience, skills, and qualifications for the Systems Administrator role at BCore, using the ATS keywords provided above.
Prepare for Technical Interviews: Brush up on your Windows 10/11 troubleshooting skills, familiarize yourself with Microsoft Domain architectures, and practice your customer support scenarios.
Research BCore: Learn about BCore's company culture, team dynamics, and technical requirements to demonstrate your cultural fit and enthusiasm for the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Systems Administrator