📍 Job Overview

• Job Title: Systems Administrator, Associate
• Company: NJM Insurance Group
• Location: NJM - Trenton, United States
• Job Type: Full-Time
• Category: Server Administration, Web Infrastructure
• Date Posted: June 25, 2025
• Experience Level: Entry to Mid-Level (0-2 years)
• Remote Status: On-site

🚀 Role Summary

• The Systems Administrator, Associate role involves assisting with the administration and support of enterprise packaged solutions throughout their lifecycle.
• Key aspects include technical analysis, administration, configuration, testing, and customer support, with a focus on understanding software requirements, infrastructure, and solution architecture.
• This role provides an opportunity to build technical expertise through team consultation and project integration, establishing an understanding of enterprise packaged software functions and capabilities.

📝 Enhancement Note: This role requires a strong foundation in technical skills, with a focus on enterprise content management (ECM), customer communications management (CCM), and document archiving and imaging software implementations. Familiarity with IIS, Windows Server Environment, SQL Server Database, XML, Web Services, WebSphere, Tomcat, and middleware technologies is essential for success in this position.

💻 Primary Responsibilities

• Technical Skills - Requirements/Technical Analysis: Understand software requirements, participate in impact analysis of technical notifications, product upgrades, hot fixes, and service packs. Contribute to estimation methodology and provide inputs to estimates for assignments.
• Administration & Configuration: Assist in administering and configuring enterprise products, support installations, and document configurations with guidance from senior system administrators.
• Infrastructure: Work with appropriate IT staff to help determine appropriate solution infrastructure and create specifications for all environments with guidance.
• Testing: Assist in stress and regression testing, and participate in the creation of test plans for enterprise products.
• Deployments: Create deployment plans with guidance from senior team members.
• Quality: Produce deliverables such as documents, diagrams, code, administration, configuration, and deployment plans, and test plans. Maintain documentation on product architecture, infrastructure, installation/configuration, and deployments.
• Customer Support & Troubleshooting: Assist in the investigation and resolution of incidents, work with senior team members in resolving incidents and problems, and interact with vendor technical support as needed.
• Operations & Maintenance: Manage and support production and non-production environments, assist in testing disaster recovery procedures, and coordinate with appropriate support teams for daily operations.
• Processes and Vendor Relationship: Understand and follow the software development life cycle (SDLC), best practices, standards, and processes related to support and use of enterprise products. Maintain understanding of NJM's current licensing and in-use technical components/modules.
• Continuous Improvement & Product Knowledge: Establish and build technical and professional skills through continuous learning, seek mentoring from senior team members, and develop an in-depth knowledge of enterprise products and associated modules through training, guidance, and self-study.

📝 Enhancement Note: This role requires a strong focus on problem-solving, communication, and analytical skills to effectively collaborate with team members and stakeholders throughout the software development lifecycle.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in Computer Science, Information Systems, Software Engineering, or equivalent work experience.

Experience: Familiarity with the software development life cycle, including design of solutions using sound architecture concepts, configuration of applications, writing and execution of use cases and test plans, and the delivery of software solutions. Experience with enterprise content management (ECM), customer communications management (CCM), and/or document archiving and imaging software implementations is a plus.

Required Skills:

• Strong communication, analytical, design, and problem-solving skills
• Ability to work independently and multitask, handling multiple concurrent projects and priorities
• Familiarity with IIS, Windows Server Environment, SQL Server Database, XML, Web Services, WebSphere, Tomcat, and middleware technologies

Preferred Skills:

• Experience with enterprise content management (ECM), customer communications management (CCM), and/or document archiving and imaging software implementations (e.g., OnBase, Kofax, Inspire, etc.)

📝 Enhancement Note: While not explicitly stated, NJM Insurance Group may prefer candidates with relevant certifications, such as Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, or other industry-recognized certifications, to demonstrate a strong foundation in server administration and web infrastructure.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience with enterprise content management (ECM), customer communications management (CCM), and/or document archiving and imaging software implementations through case studies or projects.
• Showcase problem-solving skills and ability to work with various technologies, such as IIS, Windows Server, SQL Server, XML, Web Services, WebSphere, Tomcat, and middleware technologies.
• Highlight experience with the software development life cycle, including design, configuration, testing, and deployment of software solutions.

Technical Documentation:

• Provide documentation on product architecture, infrastructure, installation/configuration, and deployments for enterprise products.
• Include test plans, deployment plans, and any other relevant technical documentation that demonstrates your understanding of the software development life cycle.

📝 Enhancement Note: NJM Insurance Group may expect candidates to present their portfolio in a structured manner, focusing on specific projects that showcase their technical skills and problem-solving abilities in the context of enterprise packaged solutions.

💵 Compensation & Benefits

Salary Range: $73,944 - $85,946 per year (based on NJM Insurance Group's provided range)

Benefits:

• 401(k) with employer match up to 8% and additional service-based contributions
• Health, dental, and vision insurance
• Life and disability coverage
• Generous paid time off (PTO)
• Paid sick leave and paid parental leave
• Discretionary bonuses

Working Hours: 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines as needed.

📝 Enhancement Note: NJM Insurance Group's salary range and benefits package are competitive and in line with industry standards for entry to mid-level server administration and web infrastructure roles in the United States.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance, with a focus on property and casualty insurance products and services.

Company Size: Medium-sized company with approximately 2,500 employees, providing a collaborative and supportive work environment for web development and server administration professionals.

Founded: 1913, with a rich history and established reputation in the insurance industry.

Team Structure:

• The Systems Administrator, Associate role is part of the IT department, working closely with various teams, including enterprise packaged solutions, infrastructure, and support teams.
• The role reports directly to the Senior Systems Administrator or IT Manager, with opportunities for collaboration and mentorship from senior team members.

Development Methodology:

• NJM Insurance Group follows the software development life cycle (SDLC) for enterprise packaged solutions, with a focus on agile methodologies, including sprint planning, code review, testing, and quality assurance practices.
• The company utilizes deployment strategies, CI/CD pipelines, and server management to ensure the successful delivery and maintenance of enterprise packaged solutions.

Company Website: https://www.njm.com/

📝 Enhancement Note: NJM Insurance Group's company culture emphasizes collaboration, continuous learning, and a commitment to providing exceptional customer service. The company values diversity, inclusion, and work-life balance, creating an environment that supports the growth and development of web development and server administration professionals.

📈 Career & Growth Analysis

Web Technology Career Level: Entry to Mid-Level (0-2 years) - This role provides an opportunity to gain experience in enterprise packaged solutions, server administration, and web infrastructure, with the potential for growth into more senior roles within the IT department.

Reporting Structure: The Systems Administrator, Associate reports directly to the Senior Systems Administrator or IT Manager, with opportunities for collaboration and mentorship from senior team members.

Technical Impact: This role has a direct impact on the successful administration, configuration, and support of enterprise packaged solutions, ensuring they work collaboratively with other business applications and meet service level agreements.

Growth Opportunities:

• Technical Growth: Develop expertise in enterprise packaged solutions, server administration, and web infrastructure through team consultation, project integration, and continuous learning.
• Leadership Potential: Demonstrate strong problem-solving skills, communication, and collaboration abilities to take on more senior roles within the IT department, such as Senior Systems Administrator or IT Manager.
• Architecture Decisions: As you gain experience and expertise, you may have the opportunity to influence architecture decisions and contribute to the strategic direction of enterprise packaged solutions at NJM Insurance Group.

📝 Enhancement Note: NJM Insurance Group offers opportunities for career growth and development within the IT department, with a focus on building technical expertise, leadership skills, and a deep understanding of enterprise packaged solutions.

🌐 Work Environment

Office Type: NJM Insurance Group's Trenton office is a collaborative, professional environment with a focus on supporting the growth and development of web development and server administration professionals.

Office Location(s): NJM - Trenton, United States

Workspace Context:

• Collaborative Workspace: The office features collaborative workspaces, encouraging team members to work together and share knowledge and expertise.
• Technical Tools: NJM Insurance Group provides the necessary tools and resources for web development and server administration professionals to perform their jobs effectively, including multiple monitors, testing devices, and access to relevant software and applications.
• Cross-Functional Collaboration: The office encourages cross-functional collaboration between web development, server administration, and other IT teams, fostering a culture of shared learning and growth.

Work Schedule: NJM Insurance Group offers a standard work schedule of 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines as needed. The company also provides generous paid time off (PTO), paid sick leave, and paid parental leave to support work-life balance.

📝 Enhancement Note: NJM Insurance Group's work environment is designed to support the growth and development of web development and server administration professionals, with a focus on collaboration, continuous learning, and work-life balance.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen: A brief phone conversation to assess your communication skills, technical background, and fit for the role.
2. Technical Assessment: A hands-on technical assessment, focusing on your ability to administer and configure enterprise packaged solutions, perform impact analysis, and create deployment plans.
3. Behavioral Interview: A structured interview to evaluate your problem-solving skills, communication abilities, and cultural fit with NJM Insurance Group.
4. Final Interview: A meeting with the hiring manager or senior team members to discuss your career goals, expectations, and next steps in the interview process.

Portfolio Review Tips:

• Highlight your experience with enterprise content management (ECM), customer communications management (CCM), and/or document archiving and imaging software implementations, focusing on specific projects that demonstrate your technical skills and problem-solving abilities.
• Include case studies or project examples that showcase your ability to work with IIS, Windows Server, SQL Server, XML, Web Services, WebSphere, Tomcat, and middleware technologies.
• Emphasize your understanding of the software development life cycle, including design, configuration, testing, and deployment of software solutions.

Technical Challenge Preparation:

• Brush up on your technical skills related to enterprise packaged solutions, server administration, and web infrastructure, with a focus on the specific technologies and tools used by NJM Insurance Group.
• Practice problem-solving exercises and case studies to demonstrate your ability to think critically and make informed decisions in a fast-paced, collaborative environment.
• Familiarize yourself with NJM Insurance Group's company culture, values, and mission to ensure a strong cultural fit and alignment with the organization's goals.

ATS Keywords: (Organized by category)

• Programming Languages: XML, Web Services
• Web Frameworks: WebSphere, Tomcat
• Server Technologies: IIS, Windows Server, SQL Server
• Databases: SQL Server
• Tools: Middleware Technologies
• Methodologies: Software Development Life Cycle (SDLC), Agile, SCRUM
• Soft Skills: Communication, Problem-Solving, Analytical, Design
• Industry Terms: Enterprise Content Management (ECM), Customer Communications Management (CCM), Document Archiving and Imaging, Server Administration, Web Infrastructure

📝 Enhancement Note: NJM Insurance Group's application and technical interview process are designed to assess your technical skills, problem-solving abilities, and cultural fit with the organization. By preparing thoroughly and demonstrating your understanding of enterprise packaged solutions, server administration, and web infrastructure, you can position yourself as a strong candidate for the Systems Administrator, Associate role.

🛠 Technology Stack & Web Infrastructure

Enterprise Packaged Solutions:

• OnBase, Kofax, Inspire, and other enterprise content management (ECM), customer communications management (CCM), and document archiving and imaging software implementations.

Server Technologies:

• IIS, Windows Server, SQL Server, WebSphere, Tomcat, and middleware technologies.

Development & DevOps Tools:

• NJM Insurance Group utilizes various development and DevOps tools to support the software development life cycle, including version control systems, CI/CD pipelines, and server management tools.

📝 Enhancement Note: NJM Insurance Group's technology stack and web infrastructure are designed to support the administration, configuration, and maintenance of enterprise packaged solutions, with a focus on collaboration, continuous learning, and innovation.

👥 Team Culture & Values

Web Development Values:

• User-Centric Design: NJM Insurance Group places a strong emphasis on understanding user needs and designing enterprise packaged solutions that meet the unique requirements of its customers.
• Performance Optimization: The company values the efficient administration and configuration of enterprise packaged solutions, with a focus on optimizing performance and ensuring the scalability of its systems.
• Accessibility & Compatibility: NJM Insurance Group is committed to ensuring that its enterprise packaged solutions are accessible and compatible with a wide range of devices and platforms, providing a seamless user experience for all customers.
• Continuous Learning & Improvement: The company encourages a culture of continuous learning and improvement, with a focus on staying up-to-date with the latest technologies, best practices, and industry trends.

Collaboration Style:

• Cross-Functional Integration: NJM Insurance Group fosters a collaborative work environment, encouraging team members to work together and share knowledge and expertise across various teams, including web development, server administration, and IT support.
• Code Review & Peer Programming: The company values code review and peer programming practices, with a focus on ensuring the quality, security, and maintainability of enterprise packaged solutions.
• Knowledge Sharing & Mentoring: NJM Insurance Group encourages knowledge sharing and mentoring, with a focus on supporting the growth and development of web development and server administration professionals.

📝 Enhancement Note: NJM Insurance Group's team culture and values are centered around collaboration, continuous learning, and a commitment to providing exceptional customer service. The company fosters an environment that supports the growth and development of web development and server administration professionals, with a focus on building technical expertise, leadership skills, and a deep understanding of enterprise packaged solutions.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Enterprise Packaged Solutions: Familiarize yourself with the specific enterprise packaged solutions used by NJM Insurance Group, including their architecture, infrastructure, and configuration requirements.
• Scalability & Performance Optimization: Develop expertise in optimizing the performance and scalability of enterprise packaged solutions, with a focus on ensuring they can meet the demands of NJM Insurance Group's growing customer base.
• User Experience & Accessibility: Ensure that enterprise packaged solutions are designed with a focus on user experience and accessibility, providing a seamless and intuitive user interface for all customers.
• Emerging Technologies: Stay up-to-date with the latest enterprise packaged solutions, server administration, and web infrastructure technologies, and be prepared to adapt to new tools and platforms as they become available.

Learning & Development Opportunities:

• Technical Skill Development: NJM Insurance Group offers opportunities for web development and server administration professionals to develop their technical skills through training, mentoring, and hands-on experience with enterprise packaged solutions.
• Conference Attendance & Certification: The company supports the professional development of its team members by providing opportunities to attend industry conferences, obtain certifications, and engage with relevant communities.
• Technical Mentorship & Leadership: NJM Insurance Group encourages technical mentorship and leadership, with a focus on supporting the growth and development of web development and server administration professionals.

📝 Enhancement Note: NJM Insurance Group's technical challenges and learning opportunities are designed to support the growth and development of web development and server administration professionals, with a focus on building technical expertise, leadership skills, and a deep understanding of enterprise packaged solutions.

💡 Interview Preparation

Technical Questions:

• Enterprise Packaged Solutions: Be prepared to discuss your experience with enterprise content management (ECM), customer communications management (CCM), and/or document archiving and imaging software implementations, with a focus on specific projects and case studies that demonstrate your technical skills and problem-solving abilities.
• Server Administration & Web Infrastructure: Familiarize yourself with the specific server technologies, middleware tools, and web infrastructure components used by NJM Insurance Group, and be prepared to discuss your experience with these technologies and their application in enterprise packaged solutions.
• Problem-Solving & Troubleshooting: Prepare for problem-solving exercises and case studies that focus on your ability to diagnose and resolve technical issues, with a focus on enterprise packaged solutions, server administration, and web infrastructure.

Company & Culture Questions:

• Company Culture & Values: Research NJM Insurance Group's company culture, values, and mission, and be prepared to discuss how your personal values and career goals align with the organization's objectives.
• Enterprise Packaged Solutions & Web Infrastructure: Familiarize yourself with NJM Insurance Group's enterprise packaged solutions, server administration, and web infrastructure, and be prepared to discuss how your technical skills and experience can contribute to the success of the organization's goals.
• User Experience & Accessibility: Prepare to discuss your understanding of user experience design principles and accessibility standards, and how you can apply these concepts to enterprise packaged solutions to ensure a seamless and intuitive user interface for all customers.

Portfolio Presentation Strategy:

• Live Demonstration: Prepare a live demonstration of your portfolio, focusing on specific projects and case studies that showcase your technical skills and problem-solving abilities with enterprise packaged solutions, server administration, and web infrastructure.
• Code Explanation: Be prepared to explain your code and architecture decisions, with a focus on demonstrating your understanding of enterprise packaged solutions, server administration, and web infrastructure technologies.
• User Experience Showcase: Include examples of user experience design and accessibility considerations in your portfolio, with a focus on demonstrating your ability to create enterprise packaged solutions that meet the unique needs of NJM Insurance Group's customers.

📝 Enhancement Note: NJM Insurance Group's interview preparation process is designed to assess your technical skills, problem-solving abilities, and cultural fit with the organization. By preparing thoroughly and demonstrating your understanding of enterprise packaged solutions, server administration, and web infrastructure, you can position yourself as a strong candidate for the Systems Administrator, Associate role.

📌 Application Steps

To apply for the Systems Administrator, Associate position at NJM Insurance Group:

1. Submit Your Application: Visit the NJM Insurance Group careers page (https://njm.wd1.myworkdayjobs.com/njm/job/NJM---Trenton/Systems-Administrator--Associate_R2006798) and submit your application.
2. Customize Your Portfolio: Tailor your portfolio to highlight your experience with enterprise content management (ECM), customer communications management (CCM), and/or document archiving and imaging software implementations, with a focus on specific projects and case studies that demonstrate your technical skills and problem-solving abilities.
3. Optimize Your Resume: Highlight your relevant experience and skills, with a focus on enterprise packaged solutions, server administration, and web infrastructure, to ensure your resume is optimized for the Systems Administrator, Associate role at NJM Insurance Group.
4. Prepare for Technical Challenges: Brush up on your technical skills related to enterprise packaged solutions, server administration, and web infrastructure, and practice problem-solving exercises and case studies to demonstrate your ability to think critically and make informed decisions in a fast-paced, collaborative environment.
5. Research NJM Insurance Group: Familiarize yourself with NJM Insurance Group's company culture, values, and mission to ensure a strong cultural fit and alignment with the organization's goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with NJM Insurance Group before making application decisions.

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Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

• Tailor every section specifically to server administration and web infrastructure roles, with a focus on enterprise packaged solutions, server administration, and web infrastructure technologies.
• Include web development methodologies, server administration best practices, and web infrastructure components relevant to the Systems Administrator, Associate role.
• Emphasize problem-solving skills, technical analysis, administration, configuration, testing, and customer support in the context of enterprise packaged solutions.

Quality Standards:

• Ensure no content overlap between sections - each section must contain unique information.
• Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices.
• Be comprehensive but concise, prioritizing actionable information over descriptive text.
• Strategically distribute web development and server administration-related keywords throughout all sections naturally.
• Provide realistic salary ranges based on location, experience level, and web technology specialization, with a focus on the Systems Administrator, Associate role at NJM Insurance Group.

Industry Expertise:

• Include specific enterprise packaged solutions, server technologies, middleware tools, and web infrastructure components relevant to the Systems Administrator, Associate role at NJM Insurance Group.
• Address web development career progression paths and technical leadership opportunities in the context of enterprise packaged solutions and web infrastructure.
• Provide tactical advice for technical analysis, administration, configuration, testing, and customer support in the context of enterprise packaged solutions.
• Include web technology-specific interview preparation and coding challenge guidance, with a focus on enterprise packaged solutions, server administration, and web infrastructure.

Professional Standards:

• Maintain consistent formatting, spacing, and professional tone throughout the enhanced job description.
• Use web development and server administration industry terminology appropriately and accurately, with a focus on enterprise packaged solutions, server administration, and web infrastructure.
• Include comprehensive benefits and growth opportunities relevant to web development and server administration professionals, with a focus on the Systems Administrator, Associate role at NJM Insurance Group.
• Provide actionable insights that give web development and server administration candidates a competitive advantage, with a focus on enterprise packaged solutions, server administration, and web infrastructure.

Technical Focus & Portfolio Emphasis:

• Emphasize technical analysis, administration, configuration, testing, and customer support in the context of enterprise packaged solutions, with a focus on problem-solving skills, communication, and analytical abilities.
• Include specific portfolio requirements tailored to the Systems Administrator, Associate role at NJM Insurance Group, with a focus on enterprise packaged solutions, server administration, and web infrastructure technologies.
• Address browser compatibility, accessibility standards, and user experience design principles in the context of enterprise packaged solutions.
• Focus on problem-solving methods, performance optimization, and scalable architecture in the context of enterprise packaged solutions, server administration, and web infrastructure.

Avoid:

• Generic business jargon not relevant to server administration and web infrastructure roles, with a focus on enterprise packaged solutions.
• Placeholder text or incomplete sections, with a focus on providing comprehensive and actionable information for web development and server administration candidates.
• Repetitive content across different sections, with a focus on ensuring each section contains unique and valuable information for web development and server administration professionals.
• Non-technical terminology unless relevant to the specific Systems Administrator, Associate role at NJM Insurance Group, with a focus on enterprise packaged solutions, server administration, and web infrastructure.

Generate comprehensive, web technology-focused content that serves as a valuable resource for web development and server administration candidates seeking their next opportunity in the enterprise packaged solutions, server administration, and web infrastructure space.