📍 Job Overview

Job Title: System Admin (VMWare, Oracle Cloud)
Company: Amdocs
Location: Manila, Metro Manila, Philippines
Job Type: Full-Time
Category: System Administrator
Date Posted: July 30, 2025
Experience Level: Mid-Level (2-5 years)
Remote Status: On-site (Hybrid, 3 days per week)

🚀 Role Summary

Responsible for administering computer systems related to UNIX and Windows operating systems, servers, virtualization, and Cloud technologies.
Troubleshoot IT service issues, optimize system efficiency, and implement software standards.
Collaborate with infrastructure teams to resolve related issues and ensure high standard deliverables that meet Service Level Adherence (SLA) and Customer Satisfaction (CSAT).
Evaluate new technologies to meet business needs or solve business problems.

📝 Enhancement Note: This role focuses on system administration tasks, requiring a balance of technical expertise and problem-solving skills to maintain and optimize computer systems and servers. The hybrid work arrangement allows for flexibility while ensuring on-site presence for collaboration and support.

💻 Primary Responsibilities

System Administration: Build and maintain web, virtual, and client server environments for the enterprise.
Troubleshooting: Troubleshoot and resolve IT service issues related to operating systems and servers.
Optimization: Leverage optimization techniques to maximize the efficiency of all computer systems.
Standards Implementation: Build and implement software standards for operating systems, servers, and virtualized infrastructure.
Technology Evaluation: Evaluate new technologies to meet business needs or solve business problems.
Root Cause Analysis: Lead Root Cause Analysis, Lessons Learned, and prevention processes to ensure high standard deliverables that meet SLA and CSAT.

📝 Enhancement Note: The primary responsibilities emphasize hands-on system administration tasks, requiring a strong foundation in UNIX and Windows operating systems, server management, and virtualization technologies. The role also involves problem-solving and process improvement, making it an excellent fit for mid-level system administrators seeking to expand their skills.

🎓 Skills & Qualifications

Education: A B.A/B.Sc. in computer science, Electronics, or IT.

Experience: 3-7 years of experience in administering UNIX platforms (LINUX, AIX, Solaris, HP-UX) and knowledge of VMware virtualization technologies.

Required Skills:

Linux System Administration (Flavors: RHEL, CentOS, Ubuntu, Oracle Linux)
Windows System Administration
Virtualization Technologies (VMWare, Oracle Cloud ExaCC)
Containerization & Orchestration: (Kubernetes, Docker, Redhat Openshift)
Scripting and Automation (Shell/Bash Scripting, YML, PowerShell, Python)
CI/CD (Ansible Tower, Gitlab, Gitlab Runner, Jenkins, Argo CD)
Monitoring And Observability (Grafana, Prometheus)
Infrastructure as Code (IaC) (Terraform, Ansible Tower)
Networking (TCP/IP, DNS, Load Balancing, Firewall, VPNs)
Security (Hardening, Vulnerability Remediation, SSL, Compliance, Audit)
Active Directory, DNS & DHCP server, SMTP server, MFA software
Ticketing tools (ServiceNow)

Preferred Skills:

Experience with cloud platforms (AWS, Azure, Google Cloud)
Familiarity with ITIL frameworks
Knowledge of DevOps practices and tools

📝 Enhancement Note: The required and preferred skills highlight a strong focus on Linux and Windows system administration, virtualization, scripting, automation, and monitoring tools. Familiarity with cloud platforms, ITIL frameworks, and DevOps practices would be beneficial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in system administration, server management, and virtualization technologies.
Showcase projects that involve troubleshooting, optimization, and implementation of software standards.
Highlight any experience with cloud platforms, ITIL frameworks, or DevOps practices.

Technical Documentation:

Document code quality, commenting, and documentation standards for scripts and automation tools.
Describe version control, deployment processes, and server configuration for projects.
Explain testing methodologies, performance metrics, and optimization techniques used in previous projects.

📝 Enhancement Note: While a portfolio is not explicitly mentioned in the job listing, showcasing relevant system administration projects, scripts, and documentation can help demonstrate the candidate's technical skills and problem-solving abilities.

💵 Compensation & Benefits

Salary Range: PHP 500,000 - PHP 700,000 per year (Based on market research for mid-level system administrators in the Philippines)

Benefits:

Competitive salary and benefits package
Opportunities for professional growth and development
A diverse and multicultural work environment
Fast-growing and dynamic organization

Working Hours: 40 hours per week, with a hybrid work arrangement (3 days on-site, 2 days remote)

📝 Enhancement Note: The salary range is estimated based on market research for mid-level system administrators in the Philippines. The benefits and working hours are derived from the job listing and Amdocs' company information.

🎯 Team & Company Context

Company Culture:

Industry: Telecommunications software and services
Company Size: Large (10,000+ employees)
Founded: 1988
Team Structure: Amdocs operates with multiple teams, including infrastructure, development, and support teams. The system administrator role will collaborate with these teams to ensure smooth IT service delivery and support.

Development Methodology:

Amdocs follows Agile methodologies, with a focus on iterative development, continuous improvement, and customer satisfaction.
The system administrator role will work closely with development teams to ensure that IT services and infrastructure support the development process.

Company Website: Amdocs

📝 Enhancement Note: Amdocs is a large, global company with a strong focus on telecommunications software and services. The company's size and industry provide ample opportunities for professional growth and learning. The Agile development methodology ensures a collaborative and iterative work environment.

📈 Career & Growth Analysis

System Administrator Career Level: This role is at the mid-level, focusing on system administration tasks, troubleshooting, optimization, and standards implementation. The role offers opportunities for growth into senior system administrator or technical leadership positions.

Reporting Structure: The system administrator will report to the IT infrastructure manager and collaborate with various teams, including development, support, and other infrastructure teams.

Technical Impact: The system administrator role has a significant impact on IT service delivery, ensuring that computer systems and servers are maintained, optimized, and available to support business operations and user needs.

Growth Opportunities:

Technical Skill Development: Amdocs offers opportunities for professional growth and development, allowing system administrators to expand their skills and knowledge in emerging technologies and best practices.
Technical Leadership: With experience and proven performance, system administrators can transition into technical leadership roles, focusing on architecture, strategy, and team management.
Cross-functional Collaboration: Working with various teams, system administrators can gain exposure to different aspects of the business, fostering career growth and development.

📝 Enhancement Note: Amdocs provides ample opportunities for professional growth and development, allowing mid-level system administrators to expand their skills and take on more responsibilities. The company's size and industry also offer opportunities for career progression into technical leadership or management roles.

🌐 Work Environment

Office Type: Amdocs operates a hybrid work environment, with employees working on-site for part of the week and remotely for the rest of the time.

Office Location(s): Amdocs' Manila office is located in BGC (Bonifacio Global City), Taguig City, Philippines.

Workspace Context:

Collaboration: The hybrid work environment encourages collaboration and communication between team members, fostering a culture of knowledge sharing and continuous learning.
Tools and Resources: Amdocs provides the necessary tools and resources for system administrators to perform their jobs effectively, including access to relevant software, hardware, and documentation.
Team Interaction: System administrators will work closely with various teams, including development, support, and other infrastructure teams, to ensure smooth IT service delivery and support.

Work Schedule: The hybrid work arrangement allows for flexibility while ensuring on-site presence for collaboration and support. The work schedule is typically Monday to Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch break.

📝 Enhancement Note: Amdocs' hybrid work environment balances flexibility and collaboration, allowing system administrators to work remotely while ensuring on-site presence for team interaction and support. The company's focus on knowledge sharing and continuous learning fosters a culture of professional growth and development.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief phone or video call to assess communication skills, technical background, and cultural fit.
Technical Assessment: A hands-on technical assessment, focusing on system administration tasks, troubleshooting, and optimization. The assessment may include scenarios related to UNIX and Windows operating systems, server management, and virtualization technologies.
On-site/Video Interview: A face-to-face or video interview with the hiring manager and other team members to discuss the role, company culture, and career growth opportunities. The interview may also include a tour of the office or a virtual walkthrough for remote candidates.
Final Decision: A final decision will be made based on the candidate's technical skills, cultural fit, and alignment with the role's requirements.

Portfolio Review Tips:

Highlight relevant system administration projects, scripts, and documentation that demonstrate the candidate's technical skills and problem-solving abilities.
Emphasize any experience with cloud platforms, ITIL frameworks, or DevOps practices.
Showcase any awards, certifications, or recognitions that demonstrate the candidate's expertise and commitment to professional development.

Technical Challenge Preparation:

Brush up on UNIX and Windows operating systems, server management, and virtualization technologies.
Familiarize oneself with Amdocs' products, services, and company culture.
Prepare for scenario-based questions related to troubleshooting, optimization, and standards implementation.

ATS Keywords: (Organized by category)

Operating Systems: UNIX, Linux, Windows, AIX, Solaris, HP-UX
Server Technologies: VMWare, Oracle Cloud ExaCC, Kubernetes, Docker, Redhat Openshift
Databases: N/A
Tools: Ansible Tower, Gitlab, Gitlab Runner, Jenkins, Argo CD, Grafana, Prometheus, Terraform, ServiceNow
Methodologies: ITIL, DevOps, Agile
Soft Skills: Problem-solving, troubleshooting, optimization, collaboration, communication
Industry Terms: System administration, server management, virtualization, cloud technologies, IT service delivery, ITIL, DevOps

📝 Enhancement Note: The interview process focuses on assessing the candidate's technical skills, communication, and cultural fit. The portfolio review and technical challenge preparation tips provide actionable insights to help candidates demonstrate their expertise and align with Amdocs' requirements.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

UNIX/Linux: RHEL, CentOS, Ubuntu, Oracle Linux
Windows: Windows Server, Active Directory, DNS & DHCP server, SMTP server, MFA software
Cloud: Oracle Cloud ExaCC, AWS, Azure, Google Cloud (as preferred)
Virtualization: VMWare, Kubernetes, Docker, Redhat Openshift

Infrastructure Tools:

Configuration Management: Ansible Tower, Terraform
CI/CD: Gitlab, Gitlab Runner, Jenkins, Argo CD
Monitoring: Grafana, Prometheus
Ticketing: ServiceNow

📝 Enhancement Note: The technology stack focuses on UNIX/Linux and Windows server management, virtualization, and cloud technologies. The infrastructure tools emphasize configuration management, CI/CD, monitoring, and ticketing to ensure efficient IT service delivery and support.

👥 Team Culture & Values

System Administrator Values:

Expertise: Demonstrate a deep understanding of system administration tasks, troubleshooting, and optimization.
Problem-solving: Identify and resolve technical issues efficiently and effectively.
Collaboration: Work closely with various teams to ensure smooth IT service delivery and support.
Continuous Learning: Stay up-to-date with emerging technologies, best practices, and industry trends.
Customer Focus: Ensure that IT services and infrastructure support business operations and user needs.

Collaboration Style:

Cross-functional Integration: Work closely with development, support, and other infrastructure teams to ensure smooth IT service delivery and support.
Code Review Culture: Collaborate with development teams to ensure that IT services and infrastructure support the development process.
Knowledge Sharing: Share technical expertise and best practices with team members to foster a culture of continuous learning.

📝 Enhancement Note: Amdocs' system administrator values emphasize technical expertise, problem-solving, collaboration, continuous learning, and customer focus. The collaboration style focuses on cross-functional integration, code review culture, and knowledge sharing to foster a culture of continuous learning and improvement.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Operating System Management: Troubleshoot and optimize UNIX and Windows operating systems, servers, and virtualized infrastructure.
Cloud Migration: Assist in migrating on-premises infrastructure to cloud-based solutions, ensuring minimal downtime and data loss.
Security and Compliance: Implement and maintain security standards, ensuring compliance with industry regulations and best practices.
Performance Optimization: Identify and address performance bottlenecks, optimizing system efficiency and user experience.

Learning & Development Opportunities:

Technical Skill Development: Amdocs offers opportunities for professional growth and development, allowing system administrators to expand their skills and knowledge in emerging technologies and best practices.
Certification and Training: Pursue relevant certifications and training to enhance technical skills and industry knowledge.
Mentorship and Leadership: Seek mentorship opportunities from experienced team members and consider taking on leadership roles as technical expertise and career progression allow.

📝 Enhancement Note: Amdocs provides ample opportunities for professional growth and development, allowing mid-level system administrators to expand their skills and take on more responsibilities. The company's size and industry also offer opportunities for career progression into technical leadership or management roles.

💡 Interview Preparation

Technical Questions:

Operating System Management: Describe your experience with UNIX and Windows operating systems, servers, and virtualized infrastructure. How have you troubleshot and optimized these systems in previous roles?
Cloud Migration: Walk us through your experience with cloud migration projects. How have you ensured minimal downtime and data loss during the migration process?
Security and Compliance: Explain your approach to implementing and maintaining security standards. How have you ensured compliance with industry regulations and best practices in previous roles?
Performance Optimization: Describe your experience with performance optimization. How have you identified and addressed performance bottlenecks in previous projects?

Company & Culture Questions:

Amdocs Culture: How do you see yourself contributing to Amdocs' culture of innovation, collaboration, and continuous learning?
Agile Methodologies: Describe your experience with Agile methodologies. How have you contributed to iterative development, continuous improvement, and customer satisfaction in previous roles?
User Experience: How do you ensure that IT services and infrastructure support business operations and user needs? Can you provide an example from a previous project?

Portfolio Presentation Strategy:

Project Selection: Choose relevant system administration projects, scripts, and documentation that demonstrate your technical skills and problem-solving abilities.
Storytelling: Prepare a compelling narrative for each project, highlighting the challenges faced, solutions implemented, and outcomes achieved.
Visual Aids: Use diagrams, flowcharts, and other visual aids to illustrate complex concepts and processes.

📝 Enhancement Note: The interview preparation section focuses on technical questions related to system administration, cloud migration, security, and performance optimization. The company and culture questions emphasize Amdocs' culture, Agile methodologies, and user experience. The portfolio presentation strategy provides actionable insights to help candidates showcase their expertise and align with Amdocs' requirements.

📌 Application Steps

To apply for this System Admin (VMWare, Oracle Cloud) position at Amdocs:

Customize Your Portfolio: Highlight relevant system administration projects, scripts, and documentation that demonstrate your technical skills and problem-solving abilities. Emphasize any experience with cloud platforms, ITIL frameworks, or DevOps practices.
Optimize Your Resume: Tailor your resume to the role's requirements, emphasizing your technical skills, experience, and achievements in system administration. Use relevant keywords and phrases to improve search visibility and alignment with Amdocs' requirements.
Prepare for Technical Interviews: Brush up on UNIX and Windows operating systems, server management, and virtualization technologies. Familiarize yourself with Amdocs' products, services, and company culture. Prepare for scenario-based questions related to troubleshooting, optimization, and standards implementation.
Research Amdocs: Learn about Amdocs' products, services, and company culture. Understand the telecommunications software and services industry and Amdocs' role within it. Prepare questions to ask during the interview, demonstrating your interest in the company and the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to system administrator roles, emphasizing UNIX and Windows operating systems, server management, and virtualization technologies.
Include hands-on system administration tasks, troubleshooting, optimization, and standards implementation.
Address cloud migration, security, and performance optimization challenges faced by system administrators.
Emphasize collaboration, communication, and problem-solving skills required for system administration roles.
Provide actionable insights into Amdocs' company culture, Agile methodologies, and user experience focus.

Quality Standards:

Ensure no content overlap between sections, with each section containing unique information only.
Only include Enhancement Notes when making significant inferences about technical responsibilities, company information, or web technology industry practices.
Be comprehensive yet concise, prioritizing actionable information over descriptive text.
Strategically distribute web development and server administration-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and web technology specialization, with research methodology and sources cited.

Industry Expertise:

Include specific operating systems, server platforms, and infrastructure tools relevant to the system administrator role.
Address system administrator career progression paths and technical leadership opportunities within Amdocs.
Provide tactical advice for portfolio development, live demonstrations, and project case studies tailored to system administration roles.
Include system administrator-specific interview preparation and coding challenge guidance.
Emphasize problem-solving methods, performance optimization, and scalable system architecture for system administration roles.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use system administrator and web technology industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to system administration professionals.
Provide actionable insights that give web development and server administration candidates a competitive advantage.
Focus on system administration team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize hands-on system administration tasks, troubleshooting, optimization, and standards implementation.
Include specific portfolio requirements tailored to the system administrator role, such as scripts, documentation, and project case studies.
Address performance optimization, security, and user experience design principles for system administration projects.
Focus on problem-solving methods, performance optimization, and scalable system architecture.
Include technical presentation skills and stakeholder communication for system administration projects.

Avoid:

Generic business jargon not relevant to system administration roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific system administrator role.
Marketing language unrelated to system administration, user experience, or web technology industry trends.

Generate comprehensive, system administrator-focused content that serves as a valuable resource for web developers, server administrators, and infrastructure professionals seeking their next opportunity and preparing for technical interviews in the web technology industry.

System Admin (VMWare, Oracle Cloud)