📍 Job Overview

• Job Title: Support DevOps Engineer - Python & JIRA
• Company: Swissquote
• Location: Gland, Vaud, Switzerland
• Job Type: On-site, Full-time
• Category: DevOps Engineer
• Date Posted: June 11, 2025
• Experience Level: 5-10 years

🚀 Role Summary

• Streamline support workflows and optimize operations across Swissquote's Application & Platform Resilience department.
• Design, drive, and implement intelligent solutions to automate and improve support and technical operations.
• Collaborate with various teams and stakeholders to foster an automation-driven mindset and promote good practices in code development and deployment.
• Explore and promote innovative technologies to enhance service delivery and reduce technical debt.

📝 Enhancement Note: This role requires a strong focus on process improvement, automation, and collaboration, making it an excellent fit for experienced DevOps engineers looking to make a significant impact on a large-scale, mission-critical environment.

💻 Primary Responsibilities

• Continuously monitor support workflows performance to identify opportunities for improvement and optimize operations across the department.
• Design, drive, and implement intelligent solutions to streamline support and technical operations, considering automation strategically.
• Define and promote good practices in terms of code development, review, integration, and deployment to strengthen the scalability of maintained applications and reduce technical debt.
• Contribute to the successful delivery of the service's objectives by exploring and promoting innovative technologies.
• Organize and plan future migrations related to support workflows and process improvements.
• Foster collaboration with departments that are stakeholders to your team.

📝 Enhancement Note: This role requires a deep understanding of both technical aspects and stakeholder management to drive meaningful change and improve overall service quality.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Computer Science or a related field.

Experience: At least 5 years of experience in a similar role, with a strong focus on process improvement and automation.

Required Skills:

• Proficiency in SQL and scripting languages such as Python, Perl, and Bash.
• Good knowledge of Atlassian tools, particularly Jira.
• Experience with monitoring systems like PagerDuty or Nagios.
• Experience with log visualization and analysis platforms like Kibana.
• Strong analytical and problem-solving abilities.
• Strong interpersonal skills and the ability to work autonomously.
• Open-mindedness and a commitment to challenging and rethinking existing processes.
• A solid understanding of the financial world and banking sector.

Preferred Skills:

• Knowledge of artificial intelligence and its applications.

📝 Enhancement Note: While the required skills are essential for this role, the preferred skills indicate a strong interest in emerging technologies and continuous learning, which could provide additional growth opportunities.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience in process improvement and automation using relevant tools and technologies.
• Showcase projects that highlight your ability to work with various teams and stakeholders to drive change.
• Include examples of your problem-solving skills and how you've optimized operations in previous roles.

Technical Documentation:

• Provide detailed documentation of your automation projects, including code quality, version control, deployment processes, and server configuration.
• Include testing methodologies, performance metrics, and optimization techniques used in your projects.

📝 Enhancement Note: As this role focuses heavily on process improvement and automation, a strong portfolio showcasing these aspects will be crucial for success.

💵 Compensation & Benefits

Salary Range: CHF 120,000 - 160,000 per year (based on Swiss market rates for experienced DevOps engineers)

Benefits:

• Competitive salary and benefits package.
• Flexible work environment without a dress code.
• Multicultural teams and opportunities for growth in a fast-paced environment.

Working Hours: Full-time, with a focus on maintaining and improving service availability and performance.

📝 Enhancement Note: While the salary range is not explicitly stated, research indicates that experienced DevOps engineers in Switzerland typically earn between CHF 120,000 and CHF 160,000 per year.

🎯 Team & Company Context

🏢 Company Culture

Industry: Swissquote is the Swiss leader in online banking, providing trading, investing, and banking services to over 500,000 clients through its performant and secure digital platforms.

Company Size: With over 1,000 employees, Swissquote offers a large, dynamic work environment with ample opportunities for growth and collaboration.

Founded: Swissquote was founded in 1996 and has since grown to become a major player in the online banking and financial services industry.

Team Structure:

• The Application & Platform Resilience department is being restructured to streamline processes and increase efficiency.
• The department will consist of four teams focused on specific services, along with two Automation Engineers who will work across all teams to optimize and automate workflows and processes.
• The Automation Engineers will report directly to the Vice Director, granting them full autonomy to work on processes across all teams and stakeholders within the department.

Development Methodology:

• Swissquote is committed to promoting an automation-driven mindset and fostering a culture of continuous improvement.
• The company encourages collaboration and innovation, with a strong focus on maintaining and improving service availability and performance.

Company Website: Swissquote

📝 Enhancement Note: Swissquote's focus on automation, collaboration, and innovation makes it an attractive choice for experienced DevOps engineers looking to make a significant impact in a large-scale, mission-critical environment.

📈 Career & Growth Analysis

DevOps Engineer Career Level: This role is well-suited for experienced DevOps engineers looking to drive meaningful change and improve overall service quality in a large-scale, mission-critical environment.

Reporting Structure: The Automation Engineers will report directly to the Vice Director, granting them full autonomy to work on processes across all teams and stakeholders within the department.

Technical Impact: This role has a significant impact on the overall performance and availability of Swissquote's digital platforms, as well as the efficiency and effectiveness of the Application & Platform Resilience department.

Growth Opportunities:

• Drive process improvement and automation initiatives across the department, demonstrating your ability to manage complex projects and lead teams.
• Collaborate with various teams and stakeholders to foster an automation-driven mindset and promote good practices in code development and deployment.
• Explore and promote innovative technologies to enhance service delivery and reduce technical debt, showcasing your ability to stay current with emerging trends in the DevOps space.

📝 Enhancement Note: The growth opportunities in this role are closely tied to the success of the Automation Engineers' initiatives, making it an excellent choice for experienced DevOps engineers looking to make a significant impact and advance their careers.

🌐 Work Environment

Office Type: Swissquote offers a flexible work environment without a dress code, fostering a collaborative and innovative culture.

Office Location(s): Gland, Switzerland

Workspace Context:

• The office is designed to facilitate collaboration and communication between teams and departments.
• Swissquote provides state-of-the-art development tools, multiple monitors, and testing devices to support its engineers' work.
• The company encourages knowledge sharing, technical mentoring, and continuous learning, with a strong focus on maintaining and improving service availability and performance.

Work Schedule: Full-time, with a focus on maintaining and improving service availability and performance.

📝 Enhancement Note: Swissquote's work environment is designed to support collaboration, innovation, and continuous learning, making it an attractive choice for experienced DevOps engineers looking to grow both personally and professionally.

📄 Application & Technical Interview Process

Interview Process:

1. Technical assessment focused on process improvement, automation, and problem-solving skills.
2. Case study presentation or live coding exercise to evaluate your ability to design and implement intelligent solutions.
3. Behavioral interviews to assess your interpersonal skills, open-mindedness, and commitment to challenging and rethinking existing processes.
4. Final evaluation based on your technical skills, cultural fit, and alignment with Swissquote's mission and values.

Portfolio Review Tips:

• Highlight your experience in process improvement and automation using relevant tools and technologies.
• Showcase projects that demonstrate your ability to work with various teams and stakeholders to drive change.
• Include examples of your problem-solving skills and how you've optimized operations in previous roles.

Technical Challenge Preparation:

• Brush up on your SQL, Python, Perl, and Bash skills, as well as your knowledge of Atlassian tools, monitoring systems, and log visualization platforms.
• Familiarize yourself with Swissquote's products and services, as well as the financial world and banking sector.
• Prepare for case study presentations or live coding exercises by practicing your problem-solving skills and designing intelligent solutions for hypothetical scenarios.

ATS Keywords: Python, JIRA, SQL, Perl, Bash, Automation, Problem Solving, Interpersonal Skills, Financial Knowledge, Monitoring Systems, Log Visualization, Artificial Intelligence

📝 Enhancement Note: The interview process for this role is designed to evaluate your technical skills, problem-solving abilities, and cultural fit, making it essential to prepare thoroughly and showcase your experience in process improvement and automation.

🛠 Technology Stack & Web Infrastructure

Programming Languages & Tools:

• SQL
• Python
• Perl
• Bash
• Atlassian tools (Jira)
• Monitoring systems (PagerDuty, Nagios)
• Log visualization and analysis platforms (Kibana)

Infrastructure & Deployment:

• Swissquote's infrastructure is designed to support the scalability and performance of its digital platforms.
• The company uses a combination of on-premises and cloud-based solutions to maintain and improve service availability and performance.

📝 Enhancement Note: While the specific technology stack and infrastructure details are not provided, the required skills and qualifications indicate that Swissquote uses a combination of established and emerging technologies to maintain and improve its digital platforms.

📌 Application Steps

To apply for this Support DevOps Engineer - Python & JIRA position at Swissquote:

1. Submit your application through the provided link.
2. Customize your portfolio to highlight your experience in process improvement and automation, using relevant tools and technologies.
3. Optimize your resume for web technology roles by emphasizing your project highlights and technical skills.
4. Prepare for the technical interview by practicing your problem-solving skills and designing intelligent solutions for hypothetical scenarios.
5. Research Swissquote's products, services, and company culture to demonstrate your understanding of the financial world and banking sector, as well as your alignment with the company's mission and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.