📍 Job Overview

Job Title: Supervisor - Facility Infra Mgt & Ops
Company: Canadian Blood Services
Location: Brampton, Ontario, Canada
Job Type: On-site
Category: Facility Management & Operations
Date Posted: 2025-06-11
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Oversee and direct infrastructure performance and services for Canadian Blood Services
Ensure buildings, physical plant, grounds, and equipment adhere to internal and external regulations and legislative requirements
Train direct reports and contracted providers, and ensure infrastructure is maintained and operated cost-effectively while meeting quality standards
Provide supervisory support in planning services, change control, validations, preventative maintenance, demand maintenance, and repairs
Develop and maintain effective relationships with staff, stakeholders, landlords, and service providers

📝 Enhancement Note: This role requires a strong background in facility maintenance management and supervisory skills to ensure the smooth operation of Canadian Blood Services' infrastructure.

💻 Primary Responsibilities

Infrastructure Management: Oversee and direct infrastructure performance and services, ensuring compliance with regulations and quality standards
Staff Training & Development: Train direct reports and contracted providers to perform jobs safely, efficiently, and effectively, identifying training needs and providing material and instruction as needed
Relationship Management: Develop and maintain effective relationships with staff, stakeholders, landlords, and service providers, providing leadership that facilitates achievement of goals and represents the department favorably
Budget Management: Assist in the development and management of annual operating and capital budgets and in the development of long-term capital replacement budgets
Operational Planning & Coordination: Establish priorities, delegate assignments, and ensure workloads are assigned in a manner that is fair, equitable, and in accordance with operational requirements
Documentation & Reporting: Review documentation of all activities performed by the department, generating key performance indicators and other assorted duties as assigned

🎓 Skills & Qualifications

Education: Post-secondary education from a recognized institute with preference given to Certified Power Engineer Class 4, BOMA, IFMA certification, or equivalent

Experience: Minimum 2 years' experience in facility maintenance management of medium to large-sized commercial or institutional buildings housing the latest technology, including computerized environmental control systems

Required Skills:

Proven supervisory skills
Excellent interpersonal and communication skills
Strong organizational and prioritization skills
Knowledge of legislative requirements and regulations
Experience with direct digital controllers, computerized maintenance management systems, and various building equipment
Familiarity with ISO 9000 or GMP environments, preferably within a highly regulated environment
Proficiency in personal computers using Windows 365, SAP, Microsoft Office Suite, and Microsoft Teams

Preferred Skills:

Previous experience working within an ISO 9000 or GMP environment
Experience in personal computers using Windows 365 operating system and specific software applications

📝 Enhancement Note: While not explicitly stated, a background in healthcare or a related field may be beneficial for understanding the unique requirements and regulations of Canadian Blood Services.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: CAD $80,078 - $94,028 per year (converted to USD: $62,110 - $73,020 per year, based on Q2 2023 exchange rates)

Benefits:

4 weeks' vacation
Annual performance award up to 6%
Comprehensive group health, dental, and vision benefits for you and your family
Defined Benefit pension plan
Employee discounts, wellness program, and professional resources

Working Hours: 40 hours per week

🎯 Team & Company Context

🏢 Company Culture

Industry: Canadian Blood Services operates in the healthcare industry, focusing on the collection, testing, and distribution of blood, blood products, and stem cells

Company Size: Medium-sized organization with multiple locations across Canada

Founded: 1998 (as a not-for-profit organization)

Team Structure:

The Enterprise Facilities team is responsible for supporting Canadian Blood Services by overseeing and directing infrastructure performance and services
The team works closely with other departments to ensure infrastructure supports departmental performance and policies

Development Methodology:

The team follows operating procedures and ensures that infrastructure is maintained and operated cost-effectively while meeting quality standards
The team works collaboratively with staff, stakeholders, landlords, and service providers to achieve goals and represent the department favorably

Company Website: www.blood.ca

📝 Enhancement Note: Canadian Blood Services places a strong emphasis on its mission to save and improve lives through its work in the healthcare industry.

📈 Career & Growth Analysis

Facility Management & Operations Career Level: This role is at the intermediate level, requiring a balance of technical expertise and supervisory skills to manage infrastructure performance and services

Reporting Structure: The Supervisor reports directly to the Manager, Enterprise Facilities, and is responsible for overseeing and directing the work of direct reports and contracted providers

Technical Impact: The Supervisor's work directly impacts the safety, efficiency, and effectiveness of Canadian Blood Services' infrastructure, ensuring that it meets regulatory requirements and supports the organization's mission

Growth Opportunities:

Develop expertise in facility management and operations within the healthcare industry
Gain experience in managing teams and leading projects
Explore opportunities in related fields, such as project management, facilities planning, or healthcare administration

📝 Enhancement Note: With experience and demonstrated success, the Supervisor may have opportunities to advance to management or related roles within Canadian Blood Services or the broader healthcare industry.

🌐 Work Environment

Office Type: On-site, with occasional short periods of travel to Toronto CBS facilities and locations

Office Location(s): 100 Parkshore Drive, Brampton, Ontario, Canada

Workspace Context:

The Supervisor will work on-site at the Brampton location, with occasional travel to other Canadian Blood Services facilities as needed
The workspace will include access to relevant software applications, such as SAP, Microsoft Office Suite, and Microsoft Teams
The Supervisor will work closely with staff, stakeholders, landlords, and service providers to achieve goals and represent the department favorably

Work Schedule: Full-time, with occasional on-call or emergency response requirements as needed

📝 Enhancement Note: The on-site nature of this role requires a strong commitment to being present and available for on-call or emergency response situations as needed.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: Canadian Blood Services will review resumes and contact selected candidates for an interview
Phone or Video Screening: A brief phone or video call to discuss the role, qualifications, and career goals
On-site Interview: An in-person interview at the Canadian Blood Services facility in Brampton, Ontario, to discuss the role in more detail and assess cultural fit
Final Decision: Canadian Blood Services will make a final hiring decision and extend an offer to the successful candidate

Portfolio Review Tips: N/A (not applicable for this role)

Technical Challenge Preparation: N/A (not applicable for this role)

ATS Keywords: Facility Management, Infrastructure, Operations, Supervisory, Healthcare, Maintenance, Regulatory Compliance, Budget Management, Team Leadership, Stakeholder Relationships

📝 Enhancement Note: While there is no technical challenge or portfolio review for this role, candidates should be prepared to discuss their relevant experience and qualifications in detail during the interview process.

🛠 Technology Stack & Web Infrastructure (N/A for this role)

👥 Team Culture & Values

Facility Management & Operations Values:

Safety: Prioritize the safety of staff, visitors, and the public in all facility management and operations activities
Compliance: Ensure adherence to all relevant regulations, legislative requirements, and internal policies
Efficiency: Operate infrastructure cost-effectively while meeting quality standards and supporting organizational goals
Collaboration: Work closely with staff, stakeholders, landlords, and service providers to achieve goals and represent the department favorably

Collaboration Style:

Cross-functional Integration: Work closely with other departments to ensure infrastructure supports departmental performance and policies
Knowledge Sharing: Share expertise and best practices with staff, stakeholders, landlords, and service providers to improve overall performance
Continuous Learning: Stay up-to-date with industry trends, regulatory changes, and best practices in facility management and operations

📝 Enhancement Note: Canadian Blood Services values a collaborative and inclusive work environment, with a strong focus on teamwork and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Regulatory Compliance: Stay up-to-date with and ensure adherence to all relevant regulations, legislative requirements, and internal policies
Budget Management: Develop and manage annual operating and capital budgets, and assist in the development of long-term capital replacement budgets
Emergency Response: Be prepared to respond to emergencies or unexpected situations that may arise in facility management and operations

Learning & Development Opportunities:

Industry-specific Training: Develop expertise in facility management and operations within the healthcare industry
Leadership Development: Gain experience in managing teams and leading projects, and explore opportunities in related fields, such as project management, facilities planning, or healthcare administration
Continuous Learning: Stay up-to-date with industry trends, regulatory changes, and best practices in facility management and operations

📝 Enhancement Note: While this role presents unique challenges and opportunities for growth, candidates should be prepared to face the demands of working in a dynamic and sometimes high-pressure environment.

💡 Interview Preparation

Technical Questions:

Regulatory Compliance: Describe your experience with and understanding of relevant regulations, legislative requirements, and internal policies in facility management and operations
Budget Management: Walk us through your process for developing and managing annual operating and capital budgets, and how you approach long-term capital replacement budgeting
Emergency Response: Share an example of a time when you had to respond to an emergency or unexpected situation in facility management and operations, and how you handled it

Company & Culture Questions:

Mission-driven Organization: How do you see your role contributing to Canadian Blood Services' mission to save and improve lives through its work in the healthcare industry?
Collaborative Work Environment: Describe your experience working in a collaborative and inclusive work environment, and how you have contributed to a positive team culture
Continuous Learning: How do you stay up-to-date with industry trends, regulatory changes, and best practices in facility management and operations, and how have you applied this knowledge in previous roles?

Portfolio Presentation Strategy: N/A (not applicable for this role)

📝 Enhancement Note: While there is no portfolio review for this role, candidates should be prepared to discuss their relevant experience and qualifications in detail during the interview process, with a focus on their ability to meet the technical and cultural demands of the role.

📌 Application Steps

To apply for this Facility Management & Operations Supervisor position:

Submit your up-to-date resume through the application link provided
Prepare a job-specific cover letter highlighting your relevant experience and qualifications
Research Canadian Blood Services and the role to demonstrate your understanding and commitment to the organization's mission and values
Review the job posting and ensure you meet the minimum qualifications and experience requirements
Prepare for the interview process by practicing common interview questions and developing thoughtful responses that showcase your relevant experience and qualifications

⚠️ Important Notice: This enhanced job description includes AI-generated insights and facility management industry-standard assumptions. All details should be verified directly with Canadian Blood Services before making application decisions.

Supervisor - Facility Infra Mgt & Ops