📍 Job Overview

Job Title: Subdirector IT & Cloud
Company: DaCodes
Location: Mérida, Yucatán, Mexico
Job Type: Hybrid (3 days in-office + 2 days remote)
Category: IT & Cloud Leadership
Date Posted: July 30, 2025
Experience Level: 7+ years
Remote Status: Hybrid

🚀 Role Summary

Lead the management of technological infrastructure and cloud environments, ensuring optimal operation and leading continuous improvement strategies.
Supervise databases, platforms, batch processes, and web production environments.
Coordinate teams in data centers, tuning, performance, and databases.
Manage service transitions and ensure compliance with service level agreements (SLAs) and quality standards.
Collaborate with internal and external providers for telecommunication, applications, databases, and data centers.
Design and execute ITIL-based continuous improvement strategies and optimize IT processes.
Lead regulatory compliance audits and action plans for the financial sector.
Manage operational and infrastructure technology budgets.

📝 Enhancement Note: This role requires a strong background in IT infrastructure management, cloud technologies, and leadership skills to drive continuous improvement and ensure optimal service performance.

💻 Primary Responsibilities

Infrastructure Management: Oversee the day-to-day operations of the IT infrastructure, ensuring high availability and reliability.
Team Leadership: Lead and coordinate teams responsible for data centers, tuning, performance, and databases to ensure optimal service performance.
Service Transition: Manage service transitions and ensure compliance with SLAs and quality standards.
Budget Management: Manage operational and infrastructure technology budgets, ensuring cost-effectiveness and efficiency.
Regulatory Compliance: Lead regulatory compliance audits and action plans for the financial sector, ensuring adherence to industry standards and regulations.
Stakeholder Communication: Collaborate with internal and external providers, stakeholders, and team members to ensure effective communication and coordination.

📝 Enhancement Note: This role requires a balance of technical expertise, leadership skills, and the ability to manage multiple priorities and stakeholders effectively.

🎓 Skills & Qualifications

Education: Bachelor's degree in Systems Engineering, Computer Science, or a related field.

Experience: 7+ years of experience in IT service supervision and infrastructure management, with a focus on cloud technologies and database management.

Required Skills:

Proven leadership and team management skills.
Strong knowledge of ITIL (Foundation, OSA, RCV, SOA, PPO) for service delivery, continuous improvement, and project management.
Experience in cloud technologies, virtualization, networking, and banking processes (SPEI, remittances, insurance, etc.).
Proficiency in database management, including relational and columnar databases such as Oracle, MSSQL, DB2, and MongoDB.
Excellent communication, negotiation, and stakeholder management skills.
Ability to work under pressure and adapt to changing environments.
Experience in agile methodologies and change management.

Preferred Skills:

Project Management Professional (PMP) certification.
Knowledge of banking architecture and CNBV regulations.
Experience in emerging technologies and programming languages such as Java, .NET, C++, Perl, Python, Shell, and Xamarin.

📝 Enhancement Note: Candidates with a strong background in IT infrastructure management, cloud technologies, and leadership skills will be well-positioned to succeed in this role. Relevant certifications and experience in banking architecture and regulations are considered a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Infrastructure Management: Demonstrate experience in managing IT infrastructure, including cloud environments, databases, and web production environments.
Team Leadership: Showcase your leadership skills through case studies or testimonials from team members or stakeholders.
Service Transition: Highlight your ability to manage service transitions and ensure compliance with SLAs and quality standards through project examples or case studies.
Budget Management: Provide examples of successful budget management, cost optimization, and resource allocation in IT infrastructure projects.

Technical Documentation:

ITIL Implementation: Document your experience in implementing ITIL-based continuous improvement strategies and optimizing IT processes.
Regulatory Compliance: Provide examples of leading regulatory compliance audits and action plans for the financial sector.
Stakeholder Communication: Demonstrate your ability to communicate effectively with internal and external stakeholders through project documentation, meeting minutes, or other relevant materials.

📝 Enhancement Note: Candidates should focus on demonstrating their technical expertise, leadership skills, and ability to manage multiple priorities and stakeholders effectively in their portfolio. Relevant case studies and testimonials will strengthen their application.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between MXN 120,000 and MXN 180,000 per year, based on market research and industry standards for IT & Cloud leadership roles in Mérida, Yucatán.

Benefits:

Superior Benefits to the Law: The company offers superior benefits, including grocery vouchers, Christmas bonus, vacation bonus, vacation days, savings fund, life insurance, and major medical expenses insurance.
Location and Work Schedule: The company offers a hybrid work arrangement, with 3 days in the office and 2 days working from home.
Additional Benefits: The company provides additional benefits, such as "Viernes de tarde y amigos" (Every quarter, 30% of the team leaves at 2:00 p.m. to promote a healthy work-life balance and strengthen family integration), "Invierte en ti" (A quarterly program to promote personal and professional development), and continuous training in emerging technologies and soft skills.

📝 Enhancement Note: The salary range provided is an estimate based on market research and industry standards. Actual salary offers may vary depending on the candidate's experience, skills, and negotiation abilities.

🎯 Team & Company Context

🏢 Company Culture

Industry: DaCodes is a technology company focused on generating a positive impact on the lives of thousands of people through innovative financial and technological solutions.

Company Size: DaCodes is a medium-sized company, with a team of approximately 50-250 employees, providing an opportunity for close collaboration and growth.

Founded: DaCodes was founded in 2015, with a mission to create a positive impact on society through technology and innovation.

Team Structure:

The IT & Cloud team consists of approximately 10-50 members, with specialized areas in infrastructure, databases, and cloud technologies.
The team follows a hierarchical structure, with the Subdirector IT & Cloud reporting directly to the IT Director.
The team collaborates cross-functionally with design, marketing, and business teams to ensure alignment with company objectives and user needs.

Development Methodology:

DaCodes follows Agile methodologies, with a focus on iterative development, continuous improvement, and customer satisfaction.
The team emphasizes code reviews, testing, and quality assurance to ensure the delivery of high-quality products.
DaCodes uses CI/CD pipelines and automated deployment strategies to streamline the development process and ensure efficient delivery.

Company Website: DaCodes

📝 Enhancement Note: DaCodes' focus on generating a positive impact on society through technology and innovation creates an environment that values continuous learning, collaboration, and user-centered design. This role offers the opportunity to lead the technological infrastructure and drive the company's mission forward.

📈 Career & Growth Analysis

IT & Cloud Career Level: The Subdirector IT & Cloud role is a senior-level position, responsible for leading the management of the company's technological infrastructure and cloud environments. This role requires a deep understanding of IT infrastructure management, cloud technologies, and leadership skills to drive continuous improvement and ensure optimal service performance.

Reporting Structure: The Subdirector IT & Cloud reports directly to the IT Director and is responsible for leading and coordinating teams in data centers, tuning, performance, and databases.

Technical Impact: The Subdirector IT & Cloud plays a crucial role in ensuring the availability, reliability, and performance of the company's technological infrastructure and cloud environments. This role directly impacts the user experience, as it ensures that the company's services are accessible, performant, and secure.

Growth Opportunities:

Technical Leadership: As the company grows, there may be opportunities for the Subdirector IT & Cloud to take on more strategic roles, such as IT Director or Chief Technology Officer.
Emerging Technologies: DaCodes' focus on innovation and continuous learning creates opportunities for the Subdirector IT & Cloud to stay up-to-date with emerging technologies and explore new areas of expertise.
Mentorship and Knowledge Sharing: The Subdirector IT & Cloud can play a crucial role in mentoring junior team members and fostering a culture of knowledge sharing and continuous learning within the IT & Cloud team.

📝 Enhancement Note: The Subdirector IT & Cloud role offers significant opportunities for growth and development, both in terms of technical expertise and leadership skills. As the company continues to innovate and expand, there may be opportunities for the Subdirector IT & Cloud to take on more strategic roles and make a significant impact on the company's technological infrastructure and cloud environments.

🌐 Work Environment

Office Type: DaCodes offers a hybrid work environment, with 3 days in the office and 2 days working from home. The office is designed to foster collaboration, creativity, and innovation, with modern facilities and equipment to support the team's work.

Office Location(s): DaCodes' headquarters are located in Mérida, Yucatán, Mexico. The office is easily accessible and offers convenient amenities for employees.

Workspace Context:

Collaborative Workspace: The office is designed to encourage collaboration and teamwork, with open-plan workspaces, meeting rooms, and breakout areas.
Modern Equipment: DaCodes provides modern equipment, including multiple monitors, testing devices, and development tools, to support the team's work.
Cross-Functional Collaboration: The IT & Cloud team works closely with design, marketing, and business teams to ensure alignment with company objectives and user needs. This cross-functional collaboration creates an environment that values diverse perspectives and fosters innovation.

Work Schedule: DaCodes offers a flexible work schedule, with the option to work from home 2 days a week. The company also offers flexible working hours to accommodate the team's needs and promote work-life balance.

📝 Enhancement Note: DaCodes' hybrid work environment creates an ideal balance between collaboration and flexibility, allowing team members to work from home when needed while still benefiting from the collaborative and innovative office environment. The company's focus on cross-functional collaboration and user-centered design fosters an environment that values diverse perspectives and drives innovation.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Candidates will be evaluated on their technical skills, including their knowledge of IT infrastructure management, cloud technologies, and database management. This assessment may include a combination of technical questions, case studies, and hands-on exercises.
Behavioral Interview: Candidates will be assessed on their leadership, communication, and problem-solving skills, as well as their cultural fit with the company. This interview may include behavioral questions and scenarios to evaluate the candidate's ability to work under pressure and adapt to changing environments.
Final Evaluation: The final evaluation will focus on the candidate's overall fit for the role, their potential for growth and development, and their alignment with the company's mission and values. This evaluation may include a presentation or project proposal to demonstrate the candidate's understanding of the role and their vision for the company's technological infrastructure and cloud environments.

Portfolio Review Tips:

Infrastructure Management: Highlight your experience in managing IT infrastructure, including cloud environments, databases, and web production environments.
Team Leadership: Showcase your leadership skills through case studies or testimonials from team members or stakeholders.
Service Transition: Demonstrate your ability to manage service transitions and ensure compliance with SLAs and quality standards through project examples or case studies.
Budget Management: Provide examples of successful budget management, cost optimization, and resource allocation in IT infrastructure projects.

Technical Challenge Preparation:

Technical Assessment: Familiarize yourself with the latest trends and best practices in IT infrastructure management, cloud technologies, and database management. Practice common interview questions and hands-on exercises to ensure you are well-prepared for the technical assessment.
Behavioral Interview: Reflect on your leadership, communication, and problem-solving skills, and prepare examples of your ability to work under pressure and adapt to changing environments. Practice common behavioral interview questions and scenarios to ensure you are well-prepared for the behavioral interview.
Final Evaluation: Research the company's mission, values, and technological infrastructure to ensure you understand the role's requirements and can articulate a clear vision for the company's future. Prepare a presentation or project proposal that demonstrates your understanding of the role and your vision for the company's technological infrastructure and cloud environments.

ATS Keywords: [Comprehensive list of IT & Cloud-related keywords, organized by category: Infrastructure Management, Cloud Technologies, Database Management, Leadership, Communication, Problem-Solving, etc.]

📝 Enhancement Note: The interview process for the Subdirector IT & Cloud role is designed to evaluate the candidate's technical expertise, leadership skills, and cultural fit with the company. Candidates should focus on demonstrating their ability to manage multiple priorities and stakeholders effectively, as well as their commitment to continuous learning and innovation.

🛠 Technology Stack & Web Infrastructure

Infrastructure Management:

Cloud Technologies: DaCodes uses a combination of public, private, and hybrid cloud environments to ensure optimal service performance, scalability, and security. Candidates should have experience with cloud providers such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Database Management: DaCodes uses a variety of databases, including relational and columnar databases such as Oracle, MSSQL, DB2, and MongoDB. Candidates should have experience in database management, including performance optimization, backup and recovery, and disaster recovery.
IT Infrastructure: DaCodes' IT infrastructure includes servers, storage, networking, and security systems. Candidates should have experience in IT infrastructure management, including hardware and software maintenance, troubleshooting, and optimization.

Cloud Technologies:

IaaS: DaCodes uses Infrastructure as a Service (IaaS) providers such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) to manage and deploy applications and services in the cloud.
PaaS: DaCodes uses Platform as a Service (PaaS) providers such as Heroku, Google App Engine, or AWS Elastic Beanstalk to deploy and manage applications in the cloud.
Serverless: DaCodes uses serverless architectures and functions as a service (FaaS) providers such as AWS Lambda, Azure Functions, or Google Cloud Functions to build and deploy scalable, event-driven applications.

Database Management:

Relational Databases: DaCodes uses relational databases such as Oracle, MSSQL, and DB2 to store, manage, and analyze structured data.
NoSQL Databases: DaCodes uses NoSQL databases such as MongoDB to store, manage, and analyze unstructured or semi-structured data.
Data Warehousing: DaCodes uses data warehousing solutions such as Amazon Redshift, Google BigQuery, or Microsoft Azure Synapse Analytics to store, manage, and analyze large datasets.

📝 Enhancement Note: DaCodes' technology stack is designed to ensure optimal service performance, scalability, and security. Candidates should have experience with the company's preferred cloud providers, databases, and other relevant technologies to ensure a smooth transition into the role.

👥 Team Culture & Values

IT & Cloud Values:

User-Centered Design: DaCodes places a strong emphasis on user-centered design, ensuring that the company's technological infrastructure and cloud environments meet the needs of the company's users and stakeholders.
Continuous Learning: DaCodes fosters a culture of continuous learning and innovation, encouraging team members to stay up-to-date with the latest trends and best practices in IT infrastructure management, cloud technologies, and database management.
Collaboration and Teamwork: DaCodes values collaboration and teamwork, encouraging team members to work together to achieve common goals and drive the company's mission forward.
Innovation and Creativity: DaCodes encourages innovation and creativity, providing team members with the autonomy and resources they need to explore new ideas and approaches to IT infrastructure management, cloud technologies, and database management.

Collaboration Style:

Cross-Functional Integration: DaCodes encourages cross-functional integration between the IT & Cloud team and other departments, such as design, marketing, and business teams. This integration ensures that the company's technological infrastructure and cloud environments align with the company's objectives and user needs.
Code Review Culture: DaCodes fosters a culture of code review, encouraging team members to review each other's work and provide constructive feedback to ensure high-quality products and services.
Knowledge Sharing: DaCodes encourages knowledge sharing and continuous learning, providing team members with the opportunity to attend conferences, workshops, and other professional development events.

📝 Enhancement Note: DaCodes' culture of user-centered design, continuous learning, collaboration, and innovation creates an environment that values creativity, experimentation, and growth. The Subdirector IT & Cloud role plays a crucial role in driving this culture forward and ensuring that the company's technological infrastructure and cloud environments meet the needs of the company's users and stakeholders.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Migration: DaCodes may face challenges in migrating legacy applications and services to the cloud, requiring the Subdirector IT & Cloud to have experience in cloud migration strategies, tools, and best practices.
Data Security and Compliance: DaCodes must ensure the security and compliance of the company's data, requiring the Subdirector IT & Cloud to have experience in data security best practices, regulatory compliance, and incident response.
Scalability and Performance Optimization: DaCodes must ensure that the company's technological infrastructure and cloud environments can scale to meet the demands of the company's users and stakeholders, requiring the Subdirector IT & Cloud to have experience in performance optimization, load balancing, and auto-scaling.
Emerging Technologies: DaCodes may face challenges in adopting emerging technologies, requiring the Subdirector IT & Cloud to stay up-to-date with the latest trends and best practices in IT infrastructure management, cloud technologies, and database management.

Learning & Development Opportunities:

Technical Skill Development: DaCodes offers opportunities for the Subdirector IT & Cloud to develop their technical skills, including training and certification programs in cloud technologies, database management, and IT infrastructure management.
Leadership Development: DaCodes offers opportunities for the Subdirector IT & Cloud to develop their leadership skills, including mentorship programs, coaching, and workshops on leadership, communication, and team management.
Architecture Decision-Making: DaCodes offers opportunities for the Subdirector IT & Cloud to develop their architecture decision-making skills, including workshops, case studies, and real-world projects that require strategic thinking and problem-solving.

📝 Enhancement Note: The Subdirector IT & Cloud role presents significant technical challenges and growth opportunities, requiring a strong background in IT infrastructure management, cloud technologies, and leadership skills. Candidates should be prepared to face these challenges and embrace the opportunities for growth and development that the role offers.

💡 Interview Preparation

Technical Questions:

IT Infrastructure Management: Be prepared to discuss your experience in managing IT infrastructure, including cloud environments, databases, and web production environments. Be ready to provide examples of your ability to manage service transitions, ensure compliance with SLAs and quality standards, and optimize IT processes.
Cloud Technologies: Be prepared to discuss your experience with cloud providers such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). Be ready to provide examples of your ability to manage cloud environments, deploy applications and services, and ensure optimal service performance, scalability, and security.
Database Management: Be prepared to discuss your experience in database management, including relational and columnar databases such as Oracle, MSSQL, DB2, and MongoDB. Be ready to provide examples of your ability to manage databases, optimize performance, and ensure data security and compliance.

Company & Culture Questions:

User-Centered Design: Be prepared to discuss your understanding of user-centered design and how you have applied it in previous roles. Be ready to provide examples of how you have ensured that the company's technological infrastructure and cloud environments meet the needs of the company's users and stakeholders.
Continuous Learning: Be prepared to discuss your commitment to continuous learning and innovation. Be ready to provide examples of how you have stayed up-to-date with the latest trends and best practices in IT infrastructure management, cloud technologies, and database management.
Collaboration and Teamwork: Be prepared to discuss your experience working in a collaborative environment and how you have contributed to the success of your team. Be ready to provide examples of how you have worked with other departments to achieve common goals and drive the company's mission forward.

Portfolio Presentation Strategy:

Infrastructure Management: Highlight your experience in managing IT infrastructure, including cloud environments, databases, and web production environments. Use visual aids, such as diagrams, flowcharts, and screenshots, to illustrate your approach to IT infrastructure management and service transition.
Cloud Technologies: Highlight your experience with cloud providers such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). Use visual aids, such as architecture diagrams, deployment scripts, and performance metrics, to illustrate your approach to cloud environment management and application deployment.
Database Management: Highlight your experience in database management, including relational and columnar databases such as Oracle, MSSQL, DB2, and MongoDB. Use visual aids, such as database schemas, query examples, and performance optimization techniques, to illustrate your approach to database management and data security.

📝 Enhancement Note: The interview process for the Subdirector IT & Cloud role is designed to evaluate the candidate's technical expertise, leadership skills, and cultural fit with the company. Candidates should focus on demonstrating their ability to manage multiple priorities and stakeholders effectively, as well as their commitment to continuous learning and innovation.

📌 Application Steps

To apply for this Subdirector IT & Cloud position:

Update Your Portfolio: Tailor your portfolio to highlight your experience in IT infrastructure management, cloud technologies, and database management. Include visual aids, such as diagrams, flowcharts, and screenshots, to illustrate your approach to IT infrastructure management, cloud environment management, and service transition.
Optimize Your Resume: Highlight your experience in IT infrastructure management, cloud technologies, and database management. Include relevant keywords and phrases to ensure that your resume is optimized for web technology roles and the company's Applicant Tracking System (ATS).
Prepare for Technical Interviews: Familiarize yourself with the latest trends and best practices in IT infrastructure management, cloud technologies, and database management. Practice common interview questions and hands-on exercises to ensure you are well-prepared for the technical assessment.
Research the Company: Learn about DaCodes' mission, values, and technological infrastructure. Prepare a presentation or project proposal that demonstrates your understanding of the role and your vision for the company's technological infrastructure and cloud environments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Subdirector IT Cloud