Structured Cabling Technician - New Braunfels

📍 Job Overview

• Job Title: Structured Cabling Technician
• Company: ONTIVITY LLC
• Location: New Braunfels, TX
• Job Type: Full Time
• Category: Telecommunications
• Date Posted: June 4, 2025

🚀 Role Summary

• Install, configure, and maintain structured cabling systems, fiber optics, and related components.
• Perform preventive maintenance and repairs by troubleshooting cabling system issues.
• Ensure all installations comply with industry standards and company specifications.
• Conduct testing on cabling systems using industry-standard testing equipment to ensure functionality and performance.
• Identify, diagnose, and resolve issues related to cabling and network connectivity.
• Create and maintain accurate documentation of cabling installations, configurations, and network diagrams.
• Update and manage cabling inventory and project records.
• Ensure all cabling installations meet the required codes and standards.
• Provide exceptional customer service by addressing client inquiries and concerns professionally.
• Work collaboratively with clients and team members to ensure project success.
• Testing of electrical and telecommunications components for continuity and proper voltage reading according to specifications.
• Adhere to all safety regulations and company policies while performing work on job sites.

💻 Primary Responsibilities

• Installation and Maintenance: Install, configure, and maintain structured cabling systems, fiber optics, and related components.
• Troubleshooting: Perform preventive maintenance and repairs by troubleshooting cabling system issues.
• Compliance: Ensure all installations comply with industry standards and company specifications.
• Testing: Conduct testing on cabling systems using industry-standard testing equipment to ensure functionality and performance.
• Issue Resolution: Identify, diagnose, and resolve issues related to cabling and network connectivity.
• Documentation: Create and maintain accurate documentation of cabling installations, configurations, and network diagrams.
• Inventory Management: Update and manage cabling inventory and project records.
• Safety and Compliance: Ensure all cabling installations meet the required codes and standards.
• Customer Service: Provide exceptional customer service by addressing client inquiries and concerns professionally.
• Collaboration: Work collaboratively with clients and team members to ensure project success.
• Component Testing: Testing of electrical and telecommunications components for continuity and proper voltage reading according to specifications.
• Safety Practices: Adhere to all safety regulations and company policies while performing work on job sites.

🎓 Skills & Qualifications

Education: High school diploma or equivalent; relevant technical certification or degree preferred.

Experience: Minimum of 2 years of experience in structured cabling or a related field.

Required Skills:

• Proficiency in installing and terminating various types of cabling (e.g., CAT5e, CAT6, CAT6A, fiber optics).
• Experience with testing and troubleshooting tools (e.g., cable testers, OTDR, and network analyzers).
• Strong problem-solving abilities and attention to detail.
• Excellent communication skills and ability to work effectively with clients and team members.

Preferred Skills:

• Relevant certifications such as BICSI Installer I/II, Certified Fiber Optic Technician (CFOT), or equivalent.
• OSHA 10 or OSHA 30.

Physical Requirements:

• Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 20 pounds; includes body weight, equipment, tools and boxes regularly.
• Must be willing to travel out of market/state, for up to several weeks at a time (90%).
• Must be able to pass pre-employment screening that includes background and drug testing and participate in random testing program.
• May be required to work long and unpredictable hours.
• Position requires working indoors and outdoors in all types of weather.
• Capability to work in various environments including heights, confined spaces, and outdoor conditions.

💵 Compensation & Benefits

Salary Range: Undisclosed

Benefits:

• Comprehensive health, dental, and vision coverage for you and your family.
• A range of supplemental benefits such as life insurance, short-term and long-term disability, hospital confinement coverage, and more.
• Financial security through our 401(k) program with planning resources.
• Paid time off and Holiday pay to ensure a healthy work-life balance, allowing you to recharge and focus on what matters most.
• In-house training.
• Employee referral bonus program with eligibility on 1st day of hire.

🎯 Team & Company Context

Industry: Telecommunications

Company Size: Not specified

Founded: Not specified

Team Structure:

• The team consists of structured cabling technicians responsible for installation, maintenance, and troubleshooting of structured cabling systems for telecommunication networks.
• The team works collaboratively with clients and team members to ensure project success.

Development Methodology:

• The team follows industry-standard testing equipment and safety regulations to ensure functionality, performance, and compliance with industry standards and company specifications.

Company Website: ONTIVITY LLC

📊 Career & Growth Analysis

Web Technology Career Level: Entry to Mid-Level

Reporting Structure: The structured cabling technician reports directly to the project manager or supervisor.

Technical Impact: The structured cabling technician plays a crucial role in ensuring reliable network connectivity and performance for telecommunication networks.

Growth Opportunities:

• As a structured cabling technician gains experience, they can advance to senior technician, team lead, or project management roles.
• With relevant certifications and additional training, technicians can expand their skillset to include network design, project management, or specialized roles such as data center or fiber optic technician.

🌐 Work Environment

Office Type: Field-based, with occasional office visits for training, meetings, and administrative tasks.

Office Location(s): New Braunfels, TX

Workspace Context:

• The structured cabling technician works primarily in client job sites, data centers, and telecommunication facilities.
• The role requires frequent travel, with up to 90% of time spent working out of market/state.
• The work environment includes various environments such as heights, confined spaces, and outdoor conditions.

Work Schedule: Full-time, Monday-Friday, 7:00 a.m. to 5:00 p.m., with overtime requirements; weekends as needed.

📄 Application & Technical Interview Process

Interview Process:

1. Phone or video screening to assess communication skills and basic qualifications.
2. In-depth technical interview to evaluate cabling installation, termination, testing, and troubleshooting skills.
3. Background and reference check.
4. Final interview with the hiring manager or project manager.

Portfolio Review Tips:

• Prepare a portfolio showcasing previous cabling projects, including installation, termination, and testing processes.
• Highlight any relevant certifications and industry-standard testing equipment experience.
• Include customer testimonials or references that demonstrate exceptional customer service and problem-solving skills.

Technical Challenge Preparation:

• Brush up on industry-standard testing equipment and safety regulations.
• Practice troubleshooting cabling issues and resolving network connectivity problems.
• Familiarize yourself with the company's specific cabling installation and termination standards.

🛠 Technology Stack & Web Infrastructure

Cabling Types:

• CAT5e, CAT6, CAT6A, fiber optics

Testing Equipment:

• Cable testers
• OTDR (Optical Time-Domain Reflectometer)
• Network analyzers

Safety Equipment:

• Personal protective equipment (PPE)
• Fall protection equipment
• Confined space entry equipment

👥 Team Culture & Values

Telecommunications Values:

• Safety: Prioritize safety in all aspects of the job, from installation to maintenance and troubleshooting.
• Quality: Ensure all installations meet industry standards and company specifications.
• Customer Service: Address client inquiries and concerns professionally and work collaboratively with clients and team members to ensure project success.
• Teamwork: Collaborate effectively with clients, team members, and other stakeholders to achieve project goals.
• Continuous Learning: Stay up-to-date with industry trends, new technologies, and best practices to improve skills and advance in the career.

📈 Challenges & Growth Opportunities

Technical Challenges:

• Troubleshooting cabling issues and resolving network connectivity problems.
• Working in various environments, including heights, confined spaces, and outdoor conditions.
• Ensuring compliance with industry standards and company specifications.

Learning & Development Opportunities:

• Obtain relevant certifications such as BICSI Installer I/II, Certified Fiber Optic Technician (CFOT), or equivalent to advance your career and expand your skillset.
• Attend industry conferences, workshops, and training sessions to stay current with the latest technologies and best practices.
• Seek mentorship opportunities from experienced team members to gain insights into career progression and technical expertise.

💡 Interview Preparation

Technical Questions:

1. Describe your experience with cabling installation, termination, and testing processes.
2. How do you approach troubleshooting cabling issues and resolving network connectivity problems?
3. Can you explain the industry-standard testing equipment and safety regulations you are familiar with?
4. How do you ensure all installations comply with industry standards and company specifications?
5. Describe your experience working in various environments, including heights, confined spaces, and outdoor conditions.

Company & Culture Questions:

1. How do you prioritize safety in your work, and can you provide an example of a time when you ensured safety on a job site?
2. Describe your experience working collaboratively with clients and team members to ensure project success.
3. How do you stay up-to-date with industry trends, new technologies, and best practices in the telecommunications field?

Portfolio Presentation Strategy:

• Present your portfolio showcasing previous cabling projects, including installation, termination, and testing processes.
• Highlight any relevant certifications and industry-standard testing equipment experience.
• Include customer testimonials or references that demonstrate exceptional customer service and problem-solving skills.
• Prepare a live demonstration of your cabling installation, termination, and testing skills using industry-standard testing equipment.

📌 Application Steps

To apply for this structured cabling technician position:

1. Submit your application through the application link provided.
2. Prepare a portfolio showcasing previous cabling projects, including installation, termination, and testing processes.
3. Research the company's specific cabling installation and termination standards.
4. Brush up on industry-standard testing equipment and safety regulations.
5. Practice troubleshooting cabling issues and resolving network connectivity problems.
6. Familiarize yourself with the company's specific cabling installation and termination standards.
7. Prepare for the phone or video screening, technical interview, background and reference check, and final interview with the hiring manager or project manager.