📍 Job Overview

Job Title: Storage Engineer (US Based Client)
Company: Intelassist
Location: Quezon City, Metro Manila, Philippines
Job Type: Full-Time
Category: Infrastructure & Operations
Date Posted: 2025-07-29
Experience Level: 5-10 years
Remote Status: Hybrid (Onsite onboarding, followed by a remote setup)

🚀 Role Summary

Maintain, automate, and optimize diverse storage platforms supporting mission-critical systems across global regions.
Collaborate with cross-functional teams to ensure storage resources meet application requirements.
Troubleshoot and resolve storage-related issues, ensuring high availability and performance.
Contribute to long-term storage strategy and improve operational efficiency through automation and documentation.

📝 Enhancement Note: This role requires a broad range of storage engineering skills and a strong problem-solving mindset. The ideal candidate will have experience with multiple storage platforms and a passion for process improvement.

💻 Primary Responsibilities

Day-to-Day Operations:
- Perform L1/L2 issue resolution related to storage infrastructure.
- Provision storage resources (File, Block, Object) for various teams and applications.
- Monitor storage systems and respond to alerts, optimizing performance and availability.
Storage Infrastructure Management:
- Administer and support NetApp (file storage), including metro cluster configurations.
- Manage Pure Storage block devices supporting virtualization and critical app servers.
- Provide operational support for StorageGRID object storage and Portworx persistent storage for Kubernetes clusters.
Backup Management:
- Support and maintain backup solutions, including Commvault (primary) and Rubrik (legacy).
- Assist in ensuring backup policies, retention, and restoration processes meet business continuity requirements.
Automation and Documentation:
- Build and improve automation for storage tasks using scripts or tools (e.g., Python).
- Contribute to internal runbooks, SOPs, and onboarding materials for storage systems.
- Reduce operational overhead by enhancing system monitoring and clarity for Tier 1 support.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: 5+ years of experience in enterprise IT infrastructure, specifically in storage engineering.

Required Skills:

Hands-on experience with NetApp, Pure Storage, Portworx, StorageGRID, Commvault, and Rubrik.
Knowledge of Linux and Windows server environments.
Familiarity with AWS services (S3, EC2, EBS, Snapshots, Replication).
Scripting knowledge (e.g., Python, shell) and experience with automation tools or platforms.
Excellent communication skills and ability to collaborate with cross-functional teams.

Preferred Skills:

Experience with infrastructure monitoring tools.
Understanding of Kubernetes persistent storage concepts.
Experience creating internal portals/tools to automate storage requests or tasks.
Familiarity with server provisioning, decommissioning, and documentation best practices.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with various storage systems and platforms through case studies or projects.
Showcase problem-solving skills and ability to optimize storage performance and availability.
Highlight any automation scripts or tools developed to improve storage management processes.

Technical Documentation:

Provide examples of internal runbooks, SOPs, or onboarding materials created for storage systems.
Include any documentation related to storage infrastructure design, configuration, or best practices.

💵 Compensation & Benefits

Salary Range: PHP 600,000 - PHP 800,000 per annum (Based on experience and market standards for storage engineers in the Philippines)

Benefits:

Competitive salary and benefits package.
Opportunities for professional growth and development.
A dynamic and collaborative work environment.

Working Hours: 40 hours per week, with a flexible schedule to accommodate on-call rotations and maintenance windows.

📝 Enhancement Note: Salary range is estimated based on market research for storage engineering roles in the Philippines. Actual salary may vary depending on experience and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology and IT services.

Company Size: Medium-sized organization with a global presence.

Founded: 2010

Team Structure:

The storage engineering team consists of 5-10 members, working closely with IT operations, virtualization, and cloud teams.
The team follows a matrix reporting structure, with members reporting to both the infrastructure manager and the respective application or service owners.

Development Methodology:

The team follows ITIL (Information Technology Infrastructure Library) best practices for incident, problem, and change management.
Agile methodologies are used for project management and continuous improvement.

Company Website: www.intelassist.com

📝 Enhancement Note: Intelassist is a growing technology company with a strong focus on innovation and customer satisfaction. The storage engineering team plays a critical role in ensuring the availability and performance of mission-critical systems.

📈 Career & Growth Analysis

Storage Engineer Career Level: This role is an intermediate to senior-level position, requiring a broad range of storage engineering skills and experience. The ideal candidate will have a strong foundation in storage infrastructure, with a focus on problem-solving and process improvement.

Reporting Structure: The Storage Engineer reports directly to the Infrastructure Manager and collaborates with various teams, including IT operations, virtualization, and cloud teams.

Technical Impact: The Storage Engineer is responsible for maintaining, automating, and optimizing storage platforms that support mission-critical systems. This role has a significant impact on the overall performance, availability, and security of these systems.

Growth Opportunities:

Storage Architect: Transition into a more strategic role, focusing on storage infrastructure design, architecture, and roadmap development.
Senior Storage Engineer: Lead the storage engineering team, mentoring junior engineers and driving operational excellence.
Cloud Storage Specialist: Expand expertise into cloud-based storage solutions and hybrid cloud environments.

📝 Enhancement Note: Career growth opportunities in Intelassist are based on individual performance, skills development, and alignment with business objectives. The company encourages continuous learning and professional development.

🌐 Work Environment

Office Type: Modern, collaborative office space with dedicated storage engineering workstations and meeting rooms.

Office Location(s): Eastwood, Quezon City, Philippines

Workspace Context:

The storage engineering team works closely with IT operations, virtualization, and cloud teams, fostering a collaborative environment.
Workstations are equipped with multiple monitors and testing devices to support storage infrastructure management and troubleshooting.
The team follows a flexible work schedule, with on-call rotations to accommodate maintenance windows and incident response.

Work Schedule: Flexible work hours with a focus on results and performance. On-call rotations are required to support 24/7 operations.

📝 Enhancement Note: Intelassist encourages a flexible and collaborative work environment, with a focus on work-life balance and employee well-being.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills and cultural fit (30 minutes).
Technical Deep Dive: A detailed discussion of storage engineering concepts, tools, and methodologies (60 minutes).
Onsite/Remote Tour: A tour of the office or a virtual walkthrough, followed by a Q&A session (60 minutes).
Final Decision: A final review of candidate qualifications and a decision on the best fit for the role.

Portfolio Review Tips:

Highlight experience with various storage systems and platforms through case studies or projects.
Demonstrate problem-solving skills and ability to optimize storage performance and availability.
Showcase any automation scripts or tools developed to improve storage management processes.

Technical Challenge Preparation:

Brush up on storage engineering fundamentals, including file systems, block storage, and object storage.
Familiarize yourself with the specific storage platforms mentioned in the job description (NetApp, Pure Storage, Portworx, StorageGRID, Commvault, Rubrik).
Prepare for scenario-based questions that focus on problem-solving, troubleshooting, and optimization.

ATS Keywords: (Organized by category)

Programming Languages:

Python, Shell, PowerShell

Storage Platforms:

NetApp, Pure Storage, Portworx, StorageGRID, Commvault, Rubrik

Cloud Services:

AWS (S3, EC2, EBS, Snapshots, Replication)

Infrastructure & Operations:

Linux, Windows, Virtualization, Kubernetes, ITIL, Agile

Soft Skills:

Communication, Collaboration, Problem-Solving, Documentation, Automation

📝 Enhancement Note: The interview process for the Storage Engineer role at Intelassist is designed to assess technical skills, cultural fit, and problem-solving abilities. Candidates should be prepared to discuss their experience with various storage platforms and demonstrate their ability to optimize performance and availability.

🛠 Technology Stack & Web Infrastructure

Storage Platforms:

NetApp (file storage)
Pure Storage (block storage)
Portworx (persistent storage for Kubernetes)
StorageGRID (object storage)
Commvault (backup and recovery)
Rubrik (legacy backup and recovery)

Operating Systems:

Linux (CentOS, Red Hat)
Windows Server

Cloud Services:

AWS (S3, EC2, EBS, Snapshots, Replication)

Monitoring & Automation Tools:

(To be discussed during the interview process)

📝 Enhancement Note: The technology stack for the Storage Engineer role at Intelassist includes a diverse range of storage platforms, operating systems, and cloud services. Candidates should have experience with these technologies and be prepared to discuss their proficiency during the interview process.

👥 Team Culture & Values

Storage Engineering Values:

Performance: Focus on optimizing storage performance and availability to support mission-critical systems.
Reliability: Ensure high system availability and minimize downtime through proactive management and monitoring.
Collaboration: Work closely with cross-functional teams to understand application requirements and provide tailored storage solutions.
Continuous Improvement: Regularly review and update storage infrastructure to align with best practices and emerging technologies.

Collaboration Style:

The storage engineering team follows a collaborative approach, working closely with IT operations, virtualization, and cloud teams to ensure storage resources meet application requirements.
The team encourages knowledge sharing, technical mentoring, and continuous learning to improve storage management processes.

📝 Enhancement Note: The storage engineering team at Intelassist values collaboration, continuous improvement, and a focus on performance and reliability. Candidates should be prepared to discuss their experience with these values and how they have applied them in previous roles.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Storage Performance Optimization: Develop and implement strategies to improve storage performance and reduce latency for mission-critical applications.
Disaster Recovery & Business Continuity: Ensure storage infrastructure is designed to meet business continuity requirements and minimize data loss in the event of a disaster.
Hybrid Cloud Integration: Explore and implement hybrid cloud storage solutions to leverage the benefits of both on-premises and cloud-based storage.
Emerging Technologies: Stay up-to-date with emerging storage technologies and evaluate their potential integration into the existing storage infrastructure.

Learning & Development Opportunities:

Certifications: Pursue relevant certifications, such as NetApp Certified Storage Associate (NCSA), AWS Certified Storage – Specialty, or other storage-related certifications.
Conferences & Workshops: Attend industry conferences and workshops to stay current with the latest trends and best practices in storage engineering.
Mentorship: Seek mentorship opportunities within the storage engineering team or from external industry experts to expand knowledge and skills.

📝 Enhancement Note: The storage engineering role at Intelassist presents a variety of technical challenges and growth opportunities. Candidates should be prepared to discuss their approach to problem-solving and their interest in staying current with emerging technologies.

💡 Interview Preparation

Technical Questions:

Storage Platforms: Describe your experience with NetApp, Pure Storage, Portworx, StorageGRID, Commvault, and Rubrik. How have you optimized performance and resolved issues on these platforms?
Backup & Recovery: Explain your approach to backup and recovery strategies. How have you ensured data integrity and minimized downtime in previous roles?
Problem-Solving: Walk through a complex storage-related issue you've faced in the past. How did you diagnose, troubleshoot, and resolve the problem?

Company & Culture Questions:

Team Dynamics: How do you collaborate with cross-functional teams to ensure storage resources meet application requirements?
Process Improvement: Describe a time when you identified an inefficient process and implemented improvements to enhance storage management.
Adaptability: How do you stay current with emerging storage technologies and trends? Can you provide an example of a new technology you've recently explored?

Portfolio Presentation Strategy:

Case Studies: Prepare case studies that demonstrate your experience with various storage platforms and your ability to optimize performance and availability.
Before & After: Showcase the impact of your storage management efforts through before-and-after comparisons, highlighting improved performance, availability, or other metrics.
Lessons Learned: Reflect on challenges you've faced in previous roles and discuss the lessons you've learned and how you've applied them to subsequent projects.

📝 Enhancement Note: The interview process for the Storage Engineer role at Intelassist is designed to assess technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their experience with various storage platforms and demonstrate their ability to optimize performance and availability.

📌 Application Steps

To apply for this Storage Engineer position:

Submit your application through the Intelassist careers portal.
Tailor your resume to highlight your storage engineering experience, focusing on specific platforms, tools, and achievements.
Prepare a portfolio showcasing your experience with various storage systems, including case studies, performance optimization examples, and troubleshooting scenarios.
Research Intelassist's company culture and values, and be prepared to discuss how your background and skills align with the role and the organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and storage engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Storage Engineer (US Based Client)