📍 Job Overview

• Job Title: Staff Site Reliability Engineer - Linux, Observability, Containers
• Company: Visa
• Location: Bangalore, Karnātaka, India
• Job Type: Full-time
• Category: DevOps, Site Reliability Engineering
• Date Posted: 2025-06-25
• Experience Level: 10+ years
• Remote Status: Hybrid

🚀 Role Summary

• Key Responsibilities: Design, deploy, and optimize observability solutions; automate workflows; ensure system stability, performance, and security; mentor junior SREs; collaborate within Agile Scrum teams.
• Key Technologies: Linux, Observability (Splunk, ClickHouse, Grafana, Prometheus, M3DB, OpenTelemetry, Fluent Bit, ElasticSearch, OpenSearch, CloudWatch), Containers (Docker, Kubernetes), Cloud Infrastructure (AWS, GCP), CI/CD Pipelines, Infrastructure as Code (Terraform, Ansible), Scripting (Python, Shell), Linux, Unix.

📝 Enhancement Note: This role requires a strong background in observability tools, containerization, and cloud infrastructure to drive reliability and performance across Visa's global infrastructure.

💻 Primary Responsibilities

• Observability & Monitoring:

  • Design, deploy, and optimize instrumentation for comprehensive monitoring and logging across distributed systems.
  • Architect and implement automation to drive operational efficiency, reduce toil, and streamline system integration.
  • Lead the support and management of observability platforms and tools, ensuring high availability, scalability, and performance.

• System Reliability & Security:

  • Ensure system security and compliance by proactively applying hotfixes, patches, and hardening measures.
  • Champion DevOps and SRE best practices across engineering teams, fostering a culture of reliability and continuous improvement.
  • Design, build, and maintain CI/CD pipelines, enabling rapid, automated, and reliable deployments.

• Cloud Infrastructure & Containerization:

  • Oversee and optimize cloud infrastructure (AWS, GCP) to ensure high availability, scalability, performance, and security.
  • Deploy, manage, and optimize containerization and orchestration technologies, including Docker and Kubernetes.
  • Develop and manage infrastructure as code using tools such as Terraform, Ansible, or CloudFormation.

• Incident Response & Troubleshooting:

  • Conduct root cause analysis on major incidents, lead postmortems, and drive implementation of preventative and corrective measures.
  • Participate in incident response, troubleshooting live issues, and contributing to preventive measures.
  • Maintain and enhance comprehensive documentation for infrastructure, processes, and operational procedures.

• Collaboration & Mentorship:

  • Collaborate with cross-functional teams on disaster recovery planning, business continuity, and capacity planning initiatives.
  • Provide advanced technical support and mentorship to resolve complex infrastructure and deployment issues.
  • Foster knowledge sharing and best practice adoption through training, code reviews, and documentation initiatives.

📝 Enhancement Note: This role requires a balance of technical depth and breadth, with a strong focus on observability, monitoring, and incident response to ensure the reliability and performance of Visa's global infrastructure.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: 8-11 years of relevant professional experience in Site Reliability Engineering, DevOps, or a related role.

Required Skills:

• Proficiency in Linux and Unix environments, with strong scripting skills in Python and/or Shell.
• Extensive hands-on experience with observability tools, containerization, and orchestration platforms.
• Strong experience managing CI/CD pipelines using tools like GitHub and Ansible.
• Proficiency with Infrastructure as Code tools (e.g., Terraform) and configuration management practices (e.g., GitOps).
• Working knowledge of query languages such as PromQL, MS SQL, or Splunk SPL.
• Excellent analytical, communication, collaboration, and leadership abilities.
• Experience working in a hybrid or remote environment.

Preferred Skills:

• GCP or AWS cloud certifications.
• Experience with disaster recovery planning, business continuity, and capacity planning.
• Familiarity with the financial services industry and its regulations.
• Experience with incident management processes and on-call rotations.

📝 Enhancement Note: This role requires a strong technical skill set, with a focus on observability, monitoring, and incident response. Candidates should have a proven track record of driving reliability and performance in large-scale, complex environments.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience with observability tools, containerization, and cloud infrastructure through relevant projects and case studies.
• Showcase your ability to design, deploy, and optimize monitoring and logging solutions for distributed systems.
• Highlight your experience with incident response, troubleshooting, and root cause analysis.
• Provide examples of your scripting and automation skills, with a focus on Python and Shell.

Technical Documentation:

• Include documentation for infrastructure, processes, and operational procedures related to observability, monitoring, and incident response.
• Demonstrate your ability to create and maintain comprehensive, up-to-date documentation.
• Showcase your understanding of best practices for technical documentation, including code quality, commenting, and version control.

📝 Enhancement Note: Visa is looking for candidates with a strong portfolio that showcases their technical expertise in observability, monitoring, and incident response. Candidates should be prepared to discuss their projects and case studies in detail, highlighting their problem-solving skills and ability to drive reliability and performance.

💵 Compensation & Benefits

Salary Range: INR 2,500,000 - 3,500,000 per annum (Estimated based on industry standards for a Staff SRE role in Bangalore, India)

Benefits:

• Comprehensive health insurance and retirement plans.
• Competitive vacation and leave policies.
• Employee stock purchase plan.
• Employee discounts and perks.
• Professional development and training opportunities.
• Flexible work arrangements and hybrid work environment.

Working Hours: 40 hours per week, with flexibility for incident response and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate based on industry standards for a Staff SRE role in Bangalore, India. Visa offers a competitive benefits package, including health insurance, retirement plans, and professional development opportunities.

🎯 Team & Company Context

Company Culture:

• Industry: Financial Services
• Company Size: Large (10,000+ employees)
• Founded: 1958
• Team Structure: The Observability team is part of Visa's Product Reliability Engineering (PRE) organization, working closely with Product Development and Operations & Infrastructure teams.
• Development Methodology: Agile Scrum, with a focus on continuous integration, delivery, and improvement.

Company Website: Visa

📝 Enhancement Note: Visa is a large, global financial services company with a strong focus on innovation, reliability, and security. The Observability team plays a critical role in ensuring the performance, availability, and security of Visa's global infrastructure.

📈 Career & Growth Analysis

Web Technology Career Level: Staff Site Reliability Engineer (SRE) - Senior level role with a focus on driving reliability and performance across large-scale, complex environments.

Reporting Structure: This role reports directly to the Senior Manager of Observability within the PRE organization.

Technical Impact: Staff SREs have a significant impact on the reliability, performance, and security of Visa's global infrastructure, working closely with cross-functional teams to ensure the availability and scalability of critical applications and services.

Growth Opportunities:

• Technical Growth: Expand your expertise in observability, monitoring, and incident response, with opportunities to work on cutting-edge technologies and tools.
• Leadership Growth: Develop your leadership and mentoring skills, with opportunities to guide junior SREs and collaborate with cross-functional teams.
• Architecture & Design: Gain experience in designing and implementing scalable, reliable, and secure observability solutions, with a focus on driving continuous improvement.

📝 Enhancement Note: This role offers significant growth opportunities for technical professionals looking to expand their expertise in observability, monitoring, and incident response. Candidates should be prepared to take on a leadership role and drive continuous improvement in a dynamic, global environment.

🌐 Work Environment

Office Type: Hybrid work environment, with a focus on collaboration and innovation.

Office Location(s): Bangalore, India

Workspace Context:

• Collaboration: The Observability team works closely with cross-functional teams, including Product Development, Operations & Infrastructure, and other technical stakeholders.
• Tools & Equipment: Visa provides modern development tools, multiple monitors, and testing devices to support the team's work.
• Knowledge Sharing: Visa fosters a culture of knowledge sharing and continuous learning, with regular training, code reviews, and documentation initiatives.

Work Schedule: Flexible work arrangements, with a focus on delivering results and driving continuous improvement.

📝 Enhancement Note: Visa's hybrid work environment encourages collaboration and innovation, with a focus on delivering results and driving continuous improvement. The Observability team works closely with cross-functional teams to ensure the reliability, performance, and security of Visa's global infrastructure.

📄 Application & Technical Interview Process

Interview Process:

1. Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
2. Technical Deep Dive: Participate in a technical deep dive, focusing on your expertise in observability, monitoring, and incident response.
3. Behavioral & Cultural Fit: Engage in a behavioral and cultural fit interview to assess your communication, collaboration, and leadership skills.
4. Final Review: Participate in a final review with senior leadership to discuss your fit for the role and Visa's organization.

Portfolio Review Tips:

• Case Study Preparation: Prepare case studies that demonstrate your experience with observability tools, containerization, and cloud infrastructure.
• Live Demo: Be prepared to present a live demo of your portfolio, showcasing your technical expertise and problem-solving skills.
• Technical Documentation: Include comprehensive documentation for your projects, highlighting your understanding of best practices and industry standards.

Technical Challenge Preparation:

• Observability Challenges: Familiarize yourself with observability tools, including Splunk, ClickHouse, Grafana, Prometheus, and others.
• Incident Response Scenarios: Prepare for incident response scenarios, focusing on your ability to troubleshoot live issues and conduct root cause analysis.
• Scripting & Automation: Brush up on your scripting skills, with a focus on Python and Shell, and be prepared to discuss your experience with automation and workflow optimization.

ATS Keywords: Observability, Monitoring, Logging, Alerting, Incident Response, Cloud Infrastructure, CI/CD Pipelines, Infrastructure as Code, Scripting, Docker, Kubernetes, Security, Collaboration, Linux, Unix, Agile, Scrum, Hybrid, Remote, Bangalore, India, Visa, Financial Services, SRE, DevOps.

📝 Enhancement Note: Visa's interview process is designed to evaluate your technical expertise, problem-solving skills, and cultural fit. Candidates should be prepared to discuss their portfolio, case studies, and technical challenges in detail, highlighting their ability to drive reliability and performance in a large-scale, complex environment.

🛠 Technology Stack & Web Infrastructure

Observability Tools:

• Splunk Enterprise and Universal Forwarder
• Fluent Bit
• Prometheus container images
• Grafana
• ClickHouse
• ElasticSearch
• OpenSearch
• Kibana
• CloudWatch

Containerization & Orchestration:

• Docker
• Kubernetes

Cloud Infrastructure:

• Amazon Web Services (AWS)
• Google Cloud Platform (GCP)

CI/CD Pipelines:

• GitHub
• Ansible

Infrastructure as Code:

• Terraform
• Ansible

Scripting:

• Python
• Shell

📝 Enhancement Note: Visa's technology stack is designed to support the reliability, performance, and security of its global infrastructure. Candidates should have experience with observability tools, containerization, and cloud infrastructure, with a focus on driving continuous improvement and automation.

👥 Team Culture & Values

Observability Team Values:

• Reliability: Prioritize system stability, performance, and security to ensure high availability and scalability.
• Continuous Improvement: Foster a culture of innovation, learning, and adaptation to drive technical excellence.
• Collaboration: Work closely with cross-functional teams to ensure the reliability, performance, and security of Visa's global infrastructure.
• Customer Focus: Understand the needs of Visa's internal and external customers, and strive to deliver exceptional service and support.

Collaboration Style:

• Cross-Functional Integration: Collaborate with Product Development, Operations & Infrastructure, and other technical stakeholders to ensure the reliability, performance, and security of Visa's global infrastructure.
• Code Review Culture: Foster a culture of knowledge sharing and continuous learning, with regular code reviews and documentation initiatives.
• Mentoring & Knowledge Sharing: Provide advanced technical support and mentorship to resolve complex infrastructure and deployment issues, and foster knowledge sharing through training and documentation.

📝 Enhancement Note: Visa's Observability team values reliability, continuous improvement, collaboration, and customer focus. Candidates should be prepared to work closely with cross-functional teams, foster a culture of knowledge sharing, and drive continuous improvement in a dynamic, global environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Observability Challenges: Design, deploy, and optimize instrumentation for comprehensive monitoring and logging across distributed systems.
• Incident Response Challenges: Troubleshoot live issues, conduct root cause analysis, and drive implementation of preventative and corrective measures.
• Scalability Challenges: Ensure the reliability, performance, and security of Visa's global infrastructure, with a focus on driving continuous improvement and automation.

Learning & Development Opportunities:

• Technical Skill Development: Expand your expertise in observability, monitoring, and incident response, with opportunities to work on cutting-edge technologies and tools.
• Leadership Development: Develop your leadership and mentorship skills, with opportunities to guide junior SREs and collaborate with cross-functional teams.
• Architecture & Design: Gain experience in designing and implementing scalable, reliable, and secure observability solutions, with a focus on driving continuous improvement.

📝 Enhancement Note: Visa's Observability team faces significant technical challenges, with a focus on driving reliability, performance, and security in a large-scale, complex environment. Candidates should be prepared to take on these challenges and drive continuous improvement in a dynamic, global environment.

💡 Interview Preparation

Technical Questions:

• Observability & Monitoring: Demonstrate your expertise in observability tools, monitoring, and logging, with a focus on driving reliability and performance.
• Incident Response: Showcase your experience with incident response, troubleshooting, and root cause analysis, with a focus on driving preventative and corrective measures.
• Scripting & Automation: Highlight your scripting skills, with a focus on Python and Shell, and discuss your experience with automation and workflow optimization.

Company & Culture Questions:

• Visa's Observability Team: Demonstrate your understanding of Visa's Observability team, its role within the organization, and its focus on driving reliability and performance.
• Agile Scrum Methodology: Showcase your experience with Agile Scrum, with a focus on continuous integration, delivery, and improvement.
• Customer Focus: Discuss your approach to understanding the needs of Visa's internal and external customers, and delivering exceptional service and support.

Portfolio Presentation Strategy:

• Live Demo: Present a live demo of your portfolio, showcasing your technical expertise and problem-solving skills.
• Case Study Presentation: Prepare case studies that demonstrate your experience with observability tools, containerization, and cloud infrastructure.
• Technical Documentation: Include comprehensive documentation for your projects, highlighting your understanding of best practices and industry standards.

📝 Enhancement Note: Visa's interview process is designed to evaluate your technical expertise, problem-solving skills, and cultural fit. Candidates should be prepared to discuss their portfolio, case studies, and technical challenges in detail, highlighting their ability to drive reliability and performance in a large-scale, complex environment.

📌 Application Steps

To apply for this Staff Site Reliability Engineer - Linux, Observability, Containers position at Visa:

1. Submit Your Application: Click on the application link and submit your resume, highlighting your relevant experience and skills.
2. Prepare Your Portfolio: Tailor your portfolio to showcase your experience with observability tools, containerization, and cloud infrastructure, with a focus on driving reliability and performance.
3. Research Visa: Familiarize yourself with Visa's mission, values, and culture, and be prepared to discuss your fit for the role and the organization.
4. Prepare for Technical Interviews: Brush up on your technical skills, with a focus on observability, monitoring, incident response, scripting, and automation, and be prepared to discuss your experience and approach to driving reliability and performance in a large-scale, complex environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.