📍 Job Overview

• Job Title: Staff Site Reliability Engineer, InfraSec
• Company: Sprout Social
• Location: Remote Canada
• Job Type: Full-time
• Category: DevOps, Site Reliability Engineering
• Date Posted: 2025-06-24
• Experience Level: 10+ years
• Remote Status: Remote (British Columbia, Ontario)

🚀 Role Summary

• Key Responsibilities: Create "Paved Roads" for secure infrastructure, improve Sprout's security posture, enforce security best practices, collaborate cross-functionally, and lead strategic security initiatives.
• Required Skills: Proven experience in site reliability engineering, infrastructure security, automation, cloud security, infrastructure as code, and project management.

💻 Primary Responsibilities

🛠️ Infrastructure & Security

• Create Paved Roads: Develop and maintain standard production-ready technology for all engineering teams to leverage and build secure experiences.
• Improve Security Posture: Enhance Sprout's security posture through automation, auditability, and clear processes to build sustainable and secure solutions.
• Enforce Security Best Practices: Implement security best practices through code to minimize misconfigurations and increase confidence in service adoption in the cloud.

🤝 Collaboration & Leadership

• Cross-Functional Collaboration: Work with product, site reliability engineering, data platform, and GRC teams to deliver scalable, secure-by-default infrastructure.
• Leadership & Influence: Act as a multiplier, driving alignment on security best practices and creating momentum for cross-functional initiatives.
• Strategic Initiatives: Own and lead strategic projects such as IAM modernization, zero trust, vulnerability remediation pipelines, and secure paved road delivery.

🎓 Skills & Qualifications

🎓 Education & Experience

• Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Experience: 7+ years building and maintaining reliable, scalable systems in a Linux/UNIX environment, 5+ years with infrastructure-as-code or configuration-as-code tools, 3+ years operating and maintaining cloud security tools, and 3+ years leading engineering projects.

🛠️ Required Skills

• Technical Expertise: Proficient in one or more infrastructure-as-code or configuration-as-code tools (e.g., Terraform, Chef, Ansible, SaltStack), cloud security tools (e.g., WAF, IAM, AWS Config), and programming languages (e.g., Python, Java, Golang, Ruby).
• Leadership & Project Management: Proven experience leading engineering projects, driving technical vision, and managing cross-functional teams.
• Security Mindset: Strong understanding of security best practices, threat modeling, and risk assessment.

🌟 Preferred Skills

• Cloud Proficiency: Experience with Amazon Web Services (AWS) and other cloud providers.
• Security Tooling: Experience with security tooling and vendor management, such as CNAPP, CWPP, CSPM, IDS/IPS, etc.
• CI/CD Pipelines: Experience building CI/CD pipelines using tools such as Jenkins, GitLab, GitHub Actions, etc.

📊 Web Portfolio & Project Requirements

📊 Portfolio Essentials

• Infrastructure Projects: Showcase your experience in creating and maintaining secure, scalable infrastructure using infrastructure-as-code tools.
• Security Projects: Demonstrate your ability to improve security posture, enforce security best practices, and implement secure solutions.
• Leadership Projects: Highlight your experience leading engineering projects, driving technical vision, and managing cross-functional teams.

📊 Technical Documentation

• Project Documentation: Provide clear, concise documentation for your infrastructure and security projects, including design decisions, implementation details, and lessons learned.
• Code Quality: Showcase your commitment to code quality, including code reviews, testing, and performance optimization.

💵 Compensation & Benefits

💰 Salary Range

• Base Pay: CAD 146,000 (min), CAD 182,500 (mid), CAD 219,000 (max) annually.
• Total Compensation: Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan.

🏥 Benefits

• Insurance & Benefits: Comprehensive insurance and benefit options for individuals and families.
• Work-Life Balance: Progressive policies, including flexible paid time off and parental leave program.
• Equipment & Wellness: High-quality equipment and wellness initiatives to ensure both health and mental well-being.
• Education & Development: Ongoing education and development opportunities, employee-led diversity, equity, and inclusion initiatives, and mentorship programs for aspiring leaders.
• Corporate Social Responsibility: Growing corporate social responsibility program driven by team member involvement and passion.

🎯 Team & Company Context

🏢 Company Culture

• Industry: Sprout Social is a leading social media management platform, serving over 30,000 brands worldwide.
• Company Size: Medium-sized company with a collaborative, cross-functional team structure.
• Founded: 2010, with a strong focus on innovation, growth, and customer success.

🏢 Team Structure

• Engineering Teams: Sprout's engineering teams span mobile, front-end, back-end, and site reliability engineering, working collaboratively to process tens of billions of requests and events daily.
• Cross-Functional Collaboration: Teams work closely with product, design, marketing, and business teams to deliver powerful features for customers.
• Development Methodology: Sprout uses Agile methodologies, including Scrum, to deliver high-quality products efficiently.

📈 Career & Growth Analysis

• Role Level: Staff Site Reliability Engineer is a senior-level role, requiring significant experience and expertise in site reliability engineering and infrastructure security.
• Reporting Structure: This role reports directly to the Engineering Manager and collaborates with various teams, including product, site reliability engineering, data platform, and GRC.
• Technical Impact: The Staff Site Reliability Engineer has a significant impact on Sprout's infrastructure, security posture, and overall product quality.

🌐 Work Environment

• Office Type: Remote work environment, with team members based in British Columbia and Ontario.
• Workspace Context: Remote workspaces are equipped with high-quality equipment, multiple monitors, and testing devices to ensure optimal productivity.
• Work Schedule: Flexible work schedule, with core hours from 9:00 AM to 5:00 PM EST, and the ability to work asynchronously.

📄 Application & Technical Interview Process

📄 Interview Process

1. Screening: A brief phone or video call to assess cultural fit and technical proficiency.
2. Technical Deep Dive: A comprehensive technical interview focused on site reliability engineering, infrastructure security, and leadership skills.
3. Behavioral & Situational: A behavioral and situational interview to evaluate problem-solving, communication, and teamwork skills.
4. Final Decision: A final decision is made, and an offer is extended to the successful candidate.

📄 Portfolio Review Tips

• Infrastructure Projects: Highlight your experience in creating and maintaining secure, scalable infrastructure using infrastructure-as-code tools.
• Security Projects: Showcase your ability to improve security posture, enforce security best practices, and implement secure solutions.
• Leadership Projects: Emphasize your experience leading engineering projects, driving technical vision, and managing cross-functional teams.
• Documentation: Provide clear, concise documentation for your projects, including design decisions, implementation details, and lessons learned.

📄 Technical Challenge Preparation

• Technical Deep Dive: Brush up on your site reliability engineering and infrastructure security knowledge, focusing on cloud security tools, infrastructure-as-code tools, and programming languages.
• Leadership & Project Management: Prepare for questions about leading engineering projects, driving technical vision, and managing cross-functional teams.
• Behavioral & Situational: Practice common interview questions and prepare examples of your problem-solving, communication, and teamwork skills.

🛠️‍♂️ Technology Stack & Web Infrastructure

🛠️ Infrastructure & Security Tools

• Infrastructure as Code: Terraform, Chef, Ansible, SaltStack, etc.
• Cloud Security Tools: WAF, IAM, AWS Config, etc.
• CI/CD Pipelines: Jenkins, GitLab, GitHub Actions, etc.

🛠️ Programming Languages & Frameworks

• Programming Languages: Python, Java, Golang, Ruby, etc.
• Web Frameworks: Not applicable for this role.

🛠️ Databases & Server Technologies

• Databases: Not applicable for this role.
• Server Technologies: Linux/UNIX, AWS, etc.

👥 Team Culture & Values

👥 Sprout Social Values

• Customer Obsessed: Sprout puts customers first, listening to their needs and continuously improving the platform to meet their evolving requirements.
• Data-Driven: Sprout uses data to inform decision-making, measure performance, and drive continuous improvement.
• Collaborative: Sprout fosters a culture of collaboration, encouraging cross-functional teamwork and knowledge sharing.
• Innovative: Sprout embraces change and encourages experimentation, always looking for new ways to improve the platform and delight customers.

🤝 Collaboration Style

• Cross-Functional Teams: Sprout's teams work closely together, combining expertise from various disciplines to deliver powerful features and experiences for customers.
• Code Review Culture: Sprout emphasizes code review and pair programming to ensure high-quality code and knowledge sharing.
• Mentorship & Learning: Sprout encourages mentorship and continuous learning, providing opportunities for team members to grow both personally and professionally.

🌐 Challenges & Growth Opportunities

🌐 Technical Challenges

• Scalability & Performance: Addressing the challenges of processing tens of billions of requests and events daily, ensuring optimal performance and reliability.
• Security & Compliance: Maintaining a strong security posture and compliance with industry standards and regulations in a rapidly evolving threat landscape.
• Innovation & Adaptability: Embracing new technologies and approaches to stay ahead of the competition and meet the changing needs of customers.

🌐 Learning & Development Opportunities

• Technical Skills: Expanding your knowledge of site reliability engineering, infrastructure security, and emerging technologies.
• Leadership & Management: Developing your leadership and project management skills to drive technical vision and influence cross-functional teams.
• Mentorship & Coaching: Growing as a mentor and coach, helping others develop their skills and advance their careers.

💡 Interview Preparation

💡 Technical Questions

• Site Reliability Engineering: Prepare for questions about creating and maintaining secure, scalable infrastructure, improving security posture, and enforcing security best practices.
• Leadership & Project Management: Brush up on your leadership and project management skills, focusing on driving technical vision, managing cross-functional teams, and making high-impact improvements.
• Behavioral & Situational: Practice common interview questions and prepare examples of your problem-solving, communication, and teamwork skills.

💡 Company & Culture Questions

• Company Culture: Research Sprout Social's company culture, values, and mission to demonstrate your fit and enthusiasm for the role.
• Technical Architecture: Brush up on Sprout's technical architecture, including infrastructure, security, and data management, to show your understanding of the platform and its challenges.
• Customer Focus: Prepare for questions about Sprout's customers, their needs, and how the Staff Site Reliability Engineer can contribute to their success.

📌 Application Steps

1. Submit Your Application: Apply through the application link provided in the job listing.
2. Prepare Your Portfolio: Highlight your experience in creating and maintaining secure, scalable infrastructure, improving security posture, and leading engineering projects.
3. Optimize Your Resume: Tailor your resume to emphasize your relevant skills, experience, and achievements in site reliability engineering, infrastructure security, and leadership.
4. Research Sprout Social: Learn about Sprout's platform, customers, and company culture to demonstrate your enthusiasm and fit for the role.
5. Prepare for Interviews: Brush up on your technical, leadership, and behavioral skills, and practice common interview questions to ensure success in the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.