📍 Job Overview

Job Title: Staff Site Reliability Engineer - IAM
Company: Procore Technologies
Location: Bengaluru, Karnataka, India
Job Type: Full-time
Category: DevOps Engineer
Date Posted: August 1, 2025
Experience Level: 8+ years
Remote Status: On-site

🚀 Role Summary

Lead and collaborate with cross-functional teams to ensure high availability, performance, and reliability of Procore's authentication, authorization, and entitlements platforms.
Drive technical direction and partner with other teams to develop futuristic solutions for efficient platform operations.
Mentor teammates globally and contribute to the broader open-source community.

📝 Enhancement Note: This role focuses on maintaining and improving the reliability of critical identity and access management (IAM) services, with a strong emphasis on collaboration, leadership, and mentoring.

💻 Primary Responsibilities

Lead Projects & Collaborate: Lead projects and collaborate with other SREs to continually improve the reliability of Procore's services through engineering and process improvement.
Design & Develop Solutions: Collaborate with peers to envision, design, and develop solutions in your respective area with a bias toward reusability, toil reduction, and resiliency.
Surface Opportunities: Surface opportunities across the broader organization for solving systemic issues and drive reliability improvements.
Make Technical Decisions: Use a collaborative approach to make technical decisions that align with Procore's architectural vision and ensure the chosen design and architecture is highly available, performant, and reliable.
Partner with Stakeholders: Partner with internal customers, peers, and leadership in planning, prioritization, and roadmap development to maintain and enhance the IAM platforms.
Mentor Teammates: Mentor teammates around the world by conducting code reviews, pairing, and training opportunities to foster a culture of learning and growth.
Serve as a Subject Matter Expert: Serve as a subject matter expert on tools, processes, and procedures and help guide others to create and maintain a healthy codebase.
Contribute to Open Source: Facilitate an "open source" mindset and culture both across teams internally and outside of Procore through active participation in and contributions to the greater community.

📝 Enhancement Note: This role requires a strong background in site reliability engineering, with a focus on maintaining and improving the reliability of critical IAM services. Experience with distributed systems, cloud platforms, and collaboration tools is essential.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Computer Science or a related discipline. Technical certifications are a plus.

Experience: 8+ years of combined experience as a Software, Resiliency, or Reliability Engineer, with proficiency in one or more languages (Ruby, Node.js, Go, Java preferred).

Required Skills:

Experience architecting and designing services within distributed systems.
Experience seeking and solving complex problems with globally distributed teams.
Experience working with software, platforms, and infrastructure at scale.
Experience as a technical leader on projects with the ability to course-correct as needed.
Fluent in spoken and written English.

Preferred Skills:

Experience with public cloud platforms (AWS, GCP, Azure).
Experience with container orchestration (Kubernetes).
Experience with cloud automation tooling (e.g., CloudFormation, Terraform, Ansible).
Experience with continuous integration and deployment tooling (e.g., Circle CI, Jenkins, Travis, ArgoCD, Spinnaker).
Experience with service mesh/discovery tooling (e.g., Consul, Envoy, Istio, Linkerd).
Contributions to open-source projects.

📝 Enhancement Note: Candidates should have a strong background in site reliability engineering, with experience in distributed systems, cloud platforms, and collaboration tools. Proficiency in one or more programming languages and experience as a technical leader are essential for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience in site reliability engineering, with a focus on maintaining and improving the reliability of critical IAM services.
Showcase your ability to lead projects and collaborate with cross-functional teams to drive reliability improvements.
Highlight your experience with distributed systems, cloud platforms, and collaboration tools.
Include examples of your contributions to open-source projects and your ability to foster a culture of learning and growth.

Technical Documentation:

Provide documentation of your code, including comments, version control, and deployment processes.
Include performance metrics, testing methodologies, and optimization techniques used in your projects.
Showcase your ability to make technical decisions that align with Procore's architectural vision and ensure the chosen design and architecture is highly available, performant, and reliable.

📝 Enhancement Note: Candidates should provide a portfolio that demonstrates their experience in site reliability engineering, with a focus on maintaining and improving the reliability of critical IAM services. The portfolio should showcase the candidate's ability to lead projects, collaborate with cross-functional teams, and make technical decisions that align with Procore's architectural vision.

💵 Compensation & Benefits

Salary Range: INR 1,500,000 - 2,500,000 per annum (Estimated based on industry standards for senior site reliability engineering roles in Bengaluru)

Benefits:

Paid Time Off
Healthcare Coverage
Career Enrichment
Development Programs

Working Hours: 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The estimated salary range is based on industry standards for senior site reliability engineering roles in Bengaluru. The actual salary may vary depending on the candidate's experience and qualifications.

🎯 Team & Company Context

Company Culture:

Industry: Construction management software

Company Size: Medium (500-1,000 employees)

Founded: 2002

Team Structure:

The team consists of site reliability engineers, software engineers, and other technical professionals focused on maintaining and improving the reliability of Procore's services.
The team is part of the broader Product & Technology organization, which encompasses engineering, product, product design, data, security, and business systems.
The team works collaboratively with other teams within the organization to ensure the reliability and performance of Procore's services.

Development Methodology:

The team follows Agile methodologies, with a focus on iterative development, continuous integration, and continuous deployment.
The team uses version control, code reviews, and automated testing to ensure the quality and reliability of the codebase.
The team employs infrastructure as code (IaC) principles to manage and automate the deployment and configuration of Procore's infrastructure.

Company Website: Procore Technologies

📝 Enhancement Note: Procore Technologies is a medium-sized company focused on construction management software. The team is part of the broader Product & Technology organization and works collaboratively with other teams within the organization to ensure the reliability and performance of Procore's services.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Site Reliability Engineer

Reporting Structure: Reports to a Senior Engineering Manager and works collaboratively with other SREs, software engineers, and other technical professionals within the Product & Technology organization.

Technical Impact: The role has a significant impact on the reliability and performance of Procore's authentication, authorization, and entitlements platforms. The technical decisions made in this role directly impact Procore's internal customers and the external customer experience.

Growth Opportunities:

Technical Growth: The role offers opportunities for technical growth through mentoring, collaboration, and contributions to open-source projects. The team is focused on driving reliability improvements and developing futuristic solutions for efficient platform operations.
Leadership Growth: The role provides opportunities for leadership growth through mentoring, technical decision-making, and collaboration with other teams within the organization. The team is focused on driving reliability improvements and developing futuristic solutions for efficient platform operations.
Architecture & Design Growth: The role offers opportunities for architecture and design growth through collaboration with other teams within the organization. The team is focused on driving reliability improvements and developing futuristic solutions for efficient platform operations.

📝 Enhancement Note: This role offers significant opportunities for technical, leadership, and architecture growth. The team is focused on driving reliability improvements and developing futuristic solutions for efficient platform operations, providing ample opportunities for professional development.

🌐 Work Environment

Office Type: On-site, with collaborative workspaces and dedicated areas for team meetings and brainstorming sessions.

Office Location(s): Bengaluru, India

Workspace Context:

The workspace is designed to foster collaboration and innovation, with open-plan offices, dedicated meeting rooms, and breakout areas.
The workspace is equipped with modern development tools, multiple monitors, and testing devices to support the team's work.
The workspace encourages cross-functional collaboration between developers, designers, and stakeholders to ensure the reliability and performance of Procore's services.

Work Schedule: 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines. The team follows a flexible work arrangement, with core hours and remote work options available.

📝 Enhancement Note: The workspace is designed to foster collaboration and innovation, with modern development tools and dedicated areas for team meetings and brainstorming sessions. The workspace encourages cross-functional collaboration between developers, designers, and stakeholders to ensure the reliability and performance of Procore's services.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone Screen: Participate in a technical phone screen to discuss your experience and qualifications with a member of the Procore team.
On-site Interview: Attend an on-site interview at the Procore Bengaluru office to meet with the team, discuss your portfolio, and participate in technical challenges.
Final Decision: The team will review your application and make a final decision based on your qualifications and fit for the role.

Portfolio Review Tips:

Highlight your experience in site reliability engineering, with a focus on maintaining and improving the reliability of critical IAM services.
Showcase your ability to lead projects and collaborate with cross-functional teams to drive reliability improvements.
Include examples of your contributions to open-source projects and your ability to foster a culture of learning and growth.
Provide documentation of your code, including comments, version control, and deployment processes.
Include performance metrics, testing methodologies, and optimization techniques used in your projects.

Technical Challenge Preparation:

Brush up on your knowledge of site reliability engineering, distributed systems, and cloud platforms.
Practice problem-solving exercises and algorithms to prepare for the technical challenges.
Review the Procore Technologies website and familiarize yourself with the company's products and services.

ATS Keywords: (Organized by category)

Programming Languages: Ruby, Node.js, Go, Java, Python, Bash
Web Frameworks: Nginx, Apache, HAProxy
Server Technologies: Linux, Docker, Kubernetes, AWS, GCP, Azure
Databases: PostgreSQL, MySQL, MongoDB, Redis
Tools: Jenkins, CircleCI, Terraform, Ansible, CloudFormation, ArgoCD, Spinnaker, Consul, Envoy, Istio, Linkerd
Methodologies: Agile, Scrum, Kanban, DevOps, SRE
Soft Skills: Leadership, Mentoring, Collaboration, Problem Solving, Technical Decision Making
Industry Terms: Site Reliability Engineering, IAM, Authentication, Authorization, Entitlements, Distributed Systems, Cloud Computing, Infrastructure as Code (IaC)

📝 Enhancement Note: The interview process for this role is designed to evaluate the candidate's technical skills, problem-solving abilities, and cultural fit. The portfolio review tips and technical challenge preparation guidance are tailored to help candidates succeed in the interview process.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: (Not applicable for this role)

Backend & Server Technologies:

Programming Languages: Ruby, Node.js, Go, Java
Web Frameworks: (Not applicable for this role)
Server Technologies: Linux, Docker, Kubernetes, AWS, GCP, Azure
Databases: PostgreSQL, MySQL, MongoDB, Redis
Infrastructure Tools: Jenkins, CircleCI, Terraform, Ansible, CloudFormation, ArgoCD, Spinnaker, Consul, Envoy, Istio, Linkerd

Development & DevOps Tools:

Version Control: Git
Continuous Integration: Jenkins, CircleCI
Continuous Deployment: ArgoCD, Spinnaker
Infrastructure as Code (IaC): Terraform, Ansible, CloudFormation
Monitoring Tools: Prometheus, Grafana, ELK Stack, Datadog, New Relic

📝 Enhancement Note: The technology stack for this role is focused on backend and server technologies, with a strong emphasis on site reliability engineering, distributed systems, and cloud platforms. The team uses a combination of open-source and commercial tools to manage and automate the deployment and configuration of Procore's infrastructure.

👥 Team Culture & Values

Web Development Values:

Reliability: Maintain and improve the reliability of Procore's services through engineering and process improvement.
Collaboration: Work collaboratively with cross-functional teams to drive reliability improvements and develop futuristic solutions for efficient platform operations.
Innovation: Foster a culture of learning and growth through mentoring, contributions to open-source projects, and continuous learning.
Performance: Ensure the chosen design and architecture is highly available, performant, and reliable, with a focus on toil reduction and resiliency.

Collaboration Style:

The team follows a collaborative approach to decision-making, with a focus on iterative development, continuous integration, and continuous deployment.
The team uses version control, code reviews, and automated testing to ensure the quality and reliability of the codebase.
The team employs infrastructure as code (IaC) principles to manage and automate the deployment and configuration of Procore's infrastructure.

📝 Enhancement Note: The team culture for this role is focused on collaboration, innovation, and performance. The team works collaboratively with cross-functional teams to drive reliability improvements and develop futuristic solutions for efficient platform operations.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Reliability Challenges: Maintain and improve the reliability of Procore's authentication, authorization, and entitlements platforms in a distributed systems environment.
Scalability Challenges: Ensure the chosen design and architecture is highly available, performant, and reliable, with a focus on toil reduction and resiliiency.
Complexity Challenges: Collaborate with other teams within the organization to drive reliability improvements and develop futuristic solutions for efficient platform operations.
Innovation Challenges: Foster a culture of learning and growth through mentoring, contributions to open-source projects, and continuous learning.

Learning & Development Opportunities:

Technical Growth: Attend conferences, obtain certifications, and contribute to open-source projects to expand your knowledge and skills in site reliability engineering, distributed systems, and cloud platforms.
Leadership Growth: Participate in mentoring programs, leadership development courses, and architecture decision-making processes to develop your leadership skills.
Architecture & Design Growth: Collaborate with other teams within the organization to drive reliability improvements and develop futuristic solutions for efficient platform operations.

📝 Enhancement Note: This role offers significant opportunities for technical, leadership, and architecture growth. The team is focused on driving reliability improvements and developing futuristic solutions for efficient platform operations, providing ample opportunities for professional development.

💡 Interview Preparation

Technical Questions:

System Design Questions: Discuss your experience in designing and implementing scalable, reliable, and performant systems in a distributed environment.
Problem-Solving Questions: Solve complex problems related to site reliability engineering, distributed systems, and cloud platforms.
Behavioral Questions: Describe your experience in leading projects, collaborating with cross-functional teams, and driving reliability improvements.

Company & Culture Questions:

Company Culture: Discuss your understanding of Procore's company culture, values, and mission.
Team Dynamics: Describe your experience working in a collaborative, cross-functional team environment.
Procore Products: Demonstrate your understanding of Procore's products and services, and how your technical expertise can contribute to their success.

Portfolio Presentation Strategy:

Portfolio Structure: Organize your portfolio to highlight your experience in site reliability engineering, with a focus on maintaining and improving the reliability of critical IAM services.
Project Case Studies: Include case studies that demonstrate your ability to lead projects, collaborate with cross-functional teams, and drive reliability improvements.
Technical Deep Dive: Provide a technical deep dive into your portfolio, showcasing your expertise in site reliability engineering, distributed systems, and cloud platforms.

📝 Enhancement Note: The interview process for this role is designed to evaluate the candidate's technical skills, problem-solving abilities, and cultural fit. The portfolio presentation strategy and technical questions are tailored to help candidates succeed in the interview process.

📌 Application Steps

To apply for this Staff Site Reliability Engineer - IAM position at Procore Technologies:

Submit Your Application: Click the "Apply" button on the Procore Technologies job listing to submit your application.
Customize Your Portfolio: Highlight your experience in site reliability engineering, with a focus on maintaining and improving the reliability of critical IAM services. Include case studies that demonstrate your ability to lead projects, collaborate with cross-functional teams, and drive reliability improvements.
Optimize Your Resume: Tailor your resume to emphasize your experience in site reliability engineering, distributed systems, and cloud platforms. Include relevant keywords and skills to help your resume pass through applicant tracking systems (ATS).
Prepare for Technical Challenges: Brush up on your knowledge of site reliability engineering, distributed systems, and cloud platforms. Practice problem-solving exercises and algorithms to prepare for the technical challenges.
Research Procore Technologies: Familiarize yourself with Procore Technologies' products, services, and company culture. Prepare thoughtful questions to ask during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Staff Site Reliability Engineer - IAM