Staff Site Reliability Engineer - IAM at Procore Technologies

📍 Job Overview

Job Title: Staff Site Reliability Engineer - IAM
Company: Procore Technologies
Location: Bengaluru, Karnataka, India
Job Type: Full-time
Category: DevOps Engineer
Date Posted: 2025-08-01
Experience Level: 10+ years
Remote Status: On-site

🚀 Role Summary

Lead and collaborate on projects to enhance Procore's service reliability through engineering and process improvement.
Design and develop solutions that improve system performance and reliability, with a focus on reusability, toil reduction, and resiliency.
Partner with internal customers, peers, and leadership to plan, prioritize, and develop roadmaps for your respective area.
Mentor teammates and serve as a subject matter expert on tools, processes, and procedures to create and maintain a healthy codebase.
Facilitate an "open source" mindset and culture both across teams internally and outside of Procore through active participation and contributions to the greater community.

📝 Enhancement Note: This role requires a strong background in site reliability engineering, distributed systems, and cloud platforms to drive technical direction and ensure high availability, performance, and reliability of Procore's authentication, authorization, and entitlements platforms.

💻 Primary Responsibilities

Leadership and Collaboration: Lead projects and collaborate with other SREs to continually improve the reliability of Procore's services through engineering and process improvement. Partner with internal customers, peers, and leadership to plan, prioritize, and develop roadmaps for your respective area.
Solution Design and Development: Collaborate with your peers to envision, design, and develop solutions in your respective area with a bias toward reusability, toil reduction, and resiliency. Surface opportunities across the broader organization for solving systemic issues.
Technical Decision Making: Use a collaborative approach to make technical decisions that align with Procore's architectural vision. Mentor teammates and serve as a subject matter expert on tools, processes, and procedures to create and maintain a healthy codebase.
Mentoring and Knowledge Sharing: Mentor teammates around the world by conducting code reviews, pairing, and training opportunities. Facilitate an "open source" mindset and culture both across teams internally and outside of Procore through active participation and contributions to the greater community.

📝 Enhancement Note: This role requires a deep understanding of infrastructure, platform, and application behaviors, combined with operations and systems knowledge to accomplish the goals for team reliability and automate whenever possible.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Computer Science or a related discipline, or comparable work experience. Technical certifications are a plus.

Experience: 8+ years of combined experience as a Software, Resiliency, or Reliability Engineer, with proficiency in one or more languages (Ruby, Node.js, Go, Java preferred).

Required Skills:

Experience architecting and designing services within distributed systems.
Experience seeking and solving complex problems with globally distributed teams.
Experience working with software, platforms, and infrastructure at scale.
Experience as a technical leader on projects with the ability to course-correct as needed.
Fluent in spoken and written English.

Preferred Skills:

Experience with public cloud platforms (AWS, GCP, Azure).
Experience with container orchestration (Kubernetes).
Experience with cloud automation tooling (e.g., CloudFormation, Terraform, Ansible).
Experience with continuous integration and deployment tooling (e.g., Circle CI, Jenkins, Travis, ArgoCD, Spinnaker).
Experience with service mesh/discovery tooling (e.g., Consul, Envoy, Istio, Linkerd).
Contributions to open-source projects.

📝 Enhancement Note: Candidates with experience in IAM (Identity and Access Management) systems, OAuth, and OpenID Connect will have an added advantage for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in designing, implementing, and maintaining highly available, performant, and reliable authentication, authorization, and entitlements platforms.
Showcase your ability to lead projects and collaborate with cross-functional teams to solve complex problems and improve system reliability.
Highlight your experience with distributed systems, cloud platforms, and infrastructure as code (IaC) tools.
Include examples of your mentoring and knowledge-sharing efforts, such as code reviews, pair programming, and training sessions.

Technical Documentation:

Provide documentation for your projects, including architecture decisions, design patterns, and best practices.
Include performance metrics, monitoring, and alerting strategies to demonstrate your commitment to maintaining reliable systems.
Showcase your experience with incident response, post-mortem analysis, and implementing remediation strategies.

📝 Enhancement Note: For this role, it's essential to emphasize your experience with IAM systems, authentication protocols, and authorization mechanisms in your portfolio and technical documentation.

💵 Compensation & Benefits

Salary Range: INR 1,500,000 - 2,500,000 per annum (Estimated based on industry standards for a senior site reliability engineer role in Bengaluru, India)

Benefits:

Paid Time Off
Healthcare Coverage
Career Enrichment
Development Programs

Working Hours: Full-time (40 hours per week), with flexible working hours and the option to work from home occasionally.

📝 Enhancement Note: The provided salary range is an estimate based on market research and may vary depending on the candidate's experience, skills, and Procore's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Construction management software

Company Size: Medium-sized (1,001-5,000 employees)

Founded: 2002

Team Structure:

The Product & Technology team consists of engineering, product, product design, data, security, and business systems.
The Site Reliability Engineering team works closely with various teams, including frameworks, cloud runtime divisions, and architects across the company.
The team follows a collaborative and agile approach to development, with a focus on continuous improvement and innovation.

Development Methodology:

Procore follows Agile methodologies, including Scrum and Kanban, for software development.
The team uses version control systems (e.g., Git), continuous integration and deployment pipelines, and infrastructure as code (IaC) tools (e.g., Terraform, Ansible) to ensure high-quality, reliable software.
Procore emphasizes code reviews, pair programming, and regular team retrospectives to maintain a healthy and collaborative work environment.

Company Website: Procore Technologies

📝 Enhancement Note: Procore values collaboration, innovation, and continuous learning, making it an ideal environment for a senior site reliability engineer looking to grow and make a significant impact on the company's success.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Site Reliability Engineer - IAM

Reporting Structure: This role reports directly to a Senior Engineering Manager and may have the opportunity to mentor junior team members and influence the team's technical direction.

Technical Impact: As a senior site reliability engineer focusing on IAM, you will directly impact Procore's internal customers and external user experience by ensuring the authentication, authorization, and entitlements platforms are highly available, performant, and reliable.

Growth Opportunities:

Technical Leadership: With experience and strong performance, there is potential for growth into a technical lead or manager role, where you would be responsible for guiding the team's technical direction and mentoring other engineers.
Architecture and Design: As you gain experience and expertise, you may have the opportunity to work on architecture and design decisions that shape Procore's IAM systems and influence the broader technology stack.
Emerging Technologies: Procore encourages its engineers to stay up-to-date with the latest trends and technologies in site reliability engineering, distributed systems, and cloud platforms. This role offers the opportunity to work with cutting-edge tools and technologies and contribute to open-source projects.

📝 Enhancement Note: Procore's focus on innovation and continuous learning provides ample opportunities for a senior site reliability engineer to grow technically and professionally within the organization.

🌐 Work Environment

Office Type: Procore's Bengaluru office is a modern, collaborative workspace designed to foster innovation and creativity. The office features open workspaces, meeting rooms, and breakout areas that encourage team interaction and knowledge sharing.

Office Location(s): Godrej Centre, Indiranagar, Bengaluru, Karnataka, India

Workspace Context:

Collaboration: The office layout encourages cross-functional collaboration between different teams, including engineering, product, and design.
Work Tools: Procore provides its employees with state-of-the-art hardware, software, and tools to ensure they have everything they need to perform their jobs effectively.
Team Interaction: The office features various amenities, such as a fully stocked kitchen, recreational areas, and event spaces, which foster team-building and socializing opportunities.

Work Schedule: Full-time (40 hours per week), with flexible working hours and the option to work from home occasionally. Procore offers a hybrid work arrangement, allowing employees to balance their work-life responsibilities.

📝 Enhancement Note: Procore's work environment is designed to support a healthy work-life balance, with a focus on employee well-being, collaboration, and innovation.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief call to discuss your experience, skills, and motivation for the role. Be prepared to answer questions about your experience with site reliability engineering, distributed systems, and cloud platforms.
Technical Deep Dive: A comprehensive technical interview focused on your experience with IAM systems, authentication protocols, and authorization mechanisms. Be prepared to discuss your approach to designing, implementing, and maintaining highly available, performant, and reliable systems.
Behavioral and Cultural Fit: An interview focused on assessing your cultural fit with Procore's values and work environment. Be prepared to discuss your problem-solving skills, teamwork, and communication abilities.
Final Decision: A final interview with the hiring manager or a panel of Procore leaders to discuss your fit for the role and answer any remaining questions.

Portfolio Review Tips:

Highlight your experience with IAM systems, authentication protocols, and authorization mechanisms in your portfolio.
Include examples of your leadership and collaboration skills, such as mentoring, knowledge sharing, and driving technical direction.
Showcase your ability to design, implement, and maintain highly available, performant, and reliable systems using distributed systems, cloud platforms, and infrastructure as code (IaC) tools.

Technical Challenge Preparation:

Brush up on your knowledge of IAM systems, authentication protocols, and authorization mechanisms.
Familiarize yourself with Procore's technology stack, including the tools and platforms they use for site reliability engineering, distributed systems, and cloud platforms.
Prepare for questions about your problem-solving skills, teamwork, and communication abilities, as well as your approach to designing, implementing, and maintaining reliable systems.

ATS Keywords: Site Reliability Engineering, IAM, Authentication, Authorization, Entitlements, Distributed Systems, Cloud Computing, Kubernetes, Terraform, Ansible, Continuous Integration, Continuous Deployment, Service Mesh, Open Source, Mentoring, Problem Solving, Leadership, Architecture, Design, Emerging Technologies

📝 Enhancement Note: Procore's interview process is designed to assess your technical skills, cultural fit, and potential for growth within the organization. By preparing thoroughly and showcasing your experience with IAM systems, authentication protocols, and authorization mechanisms, you will increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Backend & Server Technologies:

Public Cloud Platforms: Procore uses AWS, GCP, and Azure for its cloud infrastructure. Familiarity with one or more of these platforms is required for this role.
Container Orchestration: Procore uses Kubernetes for container orchestration. Experience with Kubernetes is preferred for this role.
Cloud Automation Tooling: Procore uses tools like Terraform and Ansible for infrastructure as code (IaC) and configuration management. Experience with these tools is preferred.
Continuous Integration and Deployment Tooling: Procore uses tools like CircleCI, Jenkins, and ArgoCD for CI/CD pipelines. Experience with these tools is preferred.
Service Mesh/Discovery Tooling: Procore uses tools like Istio and Linkerd for service mesh and discovery. Experience with these tools is preferred.

Frontend Technologies: (Not applicable for this role)

Development & DevOps Tools:

Version Control Systems: Procore uses Git for version control. Familiarity with Git is required for this role.
Monitoring and Logging Tools: Procore uses tools like Prometheus, Grafana, and ELK Stack for monitoring and logging. Experience with these tools is preferred.
Incident Management Tools: Procore uses tools like PagerDuty and OpsGenie for incident management. Experience with these tools is preferred.

📝 Enhancement Note: Procore's technology stack is designed to support the development, deployment, and maintenance of highly available, performant, and reliable systems. Familiarity with the tools and platforms listed above is required for this role.

👥 Team Culture & Values

Web Development Values:

Reliability: Procore values reliability above all else. As a senior site reliability engineer focusing on IAM, you will be responsible for ensuring the authentication, authorization, and entitlements platforms are highly available, performant, and reliable.
Collaboration: Procore emphasizes collaboration and teamwork. As a senior site reliability engineer, you will work closely with various teams, including frameworks, cloud runtime divisions, and architects across the company.
Innovation: Procore encourages innovation and continuous learning. As a senior site reliability engineer, you will have the opportunity to work with cutting-edge tools and technologies and contribute to open-source projects.
Customer Focus: Procore is committed to improving the lives of everyone in construction. As a senior site reliability engineer focusing on IAM, you will directly impact Procore's internal customers and external user experience by ensuring the authentication, authorization, and entitlements platforms are reliable and performant.

Collaboration Style:

Cross-Functional Integration: Procore's teams work closely together, with regular communication and knowledge sharing between engineering, product, design, and other departments.
Code Review Culture: Procore emphasizes code reviews and pair programming to maintain high-quality, reliable software.
Mentoring and Knowledge Sharing: Procore encourages mentoring and knowledge sharing, with regular training opportunities and a focus on continuous learning and improvement.

📝 Enhancement Note: Procore's culture is designed to support collaboration, innovation, and continuous learning, making it an ideal environment for a senior site reliability engineer looking to grow technically and professionally within the organization.

⚡ Challenges & Growth Opportunities

Technical Challenges:

IAM System Design and Architecture: Design and implement highly available, performant, and reliable IAM systems that meet Procore's internal and external customer needs.
Authentication and Authorization Protocols: Stay up-to-date with the latest authentication and authorization protocols, such as OAuth, OpenID Connect, and SAML, and implement them in Procore's IAM systems.
Scalability and Performance Optimization: Ensure Procore's IAM systems can scale to meet the demands of a growing user base and optimize performance to maintain a high-quality user experience.
Security and Compliance: Implement security best practices and ensure Procore's IAM systems comply with relevant industry standards and regulations, such as SOC 2, ISO 27001, and GDPR.

Learning & Development Opportunities:

Technical Skill Development: Procore encourages its engineers to stay up-to-date with the latest trends and technologies in site reliability engineering, distributed systems, and cloud platforms. This role offers ample opportunities for technical skill development and growth.
Conference Attendance and Certification: Procore supports its engineers' attendance at relevant conferences and certifications, such as those offered by AWS, GCP, and Azure.
Technical Mentorship and Leadership: As a senior site reliability engineer, you will have the opportunity to mentor junior team members and influence the team's technical direction. This role offers ample opportunities for technical mentorship and leadership development.

📝 Enhancement Note: Procore's focus on innovation, continuous learning, and technical skill development provides ample opportunities for a senior site reliability engineer to grow technically and professionally within the organization.

💡 Interview Preparation

Technical Questions:

IAM System Design and Architecture: Describe your approach to designing and implementing highly available, performant, and reliable IAM systems. Discuss your experience with IAM system design patterns, such as OAuth, OpenID Connect, and SAML.
Authentication and Authorization Protocols: Explain your understanding of authentication and authorization protocols, such as OAuth, OpenID Connect, and SAML. Describe your experience implementing these protocols in production environments.
Scalability and Performance Optimization: Discuss your approach to ensuring IAM systems can scale to meet the demands of a growing user base and optimizing performance to maintain a high-quality user experience. Provide examples of your experience with load testing, performance profiling, and optimization techniques.
Security and Compliance: Describe your experience with implementing security best practices and ensuring IAM systems comply with relevant industry standards and regulations, such as SOC 2, ISO 27001, and GDPR.

Company & Culture Questions:

Procore's Mission and Values: Explain why you are interested in working at Procore and how your values align with Procore's mission and culture.
Collaboration and Teamwork: Describe your experience working in a collaborative, cross-functional team environment. Discuss your approach to communication, knowledge sharing, and problem-solving in a team setting.
Innovation and Continuous Learning: Explain your approach to staying up-to-date with the latest trends and technologies in site reliability engineering, distributed systems, and cloud platforms. Discuss your experience with learning new tools, techniques, and best practices.

Portfolio Presentation Strategy:

IAM System Demonstration: Prepare a live demonstration of an IAM system you have designed, implemented, and maintained. Highlight your approach to system architecture, authentication and authorization protocols, scalability, performance optimization, and security.
Code Walkthrough: Prepare a code walkthrough of an IAM system you have worked on, focusing on your contributions to the project and the challenges you faced and overcame.
Technical Architecture and Design: Prepare a technical architecture and design document for an IAM system, outlining your approach to system design, authentication and authorization protocols, scalability, performance optimization, and security.

📝 Enhancement Note: Procore's interview process is designed to assess your technical skills, cultural fit, and potential for growth within the organization. By preparing thoroughly and showcasing your experience with IAM systems, authentication protocols, and authorization mechanisms, you will increase your chances of success in the interview process.

📌 Application Steps

To apply for this Staff Site Reliability Engineer - IAM position at Procore Technologies:

Tailor Your Resume: Customize your resume to highlight your experience with site reliability engineering, distributed systems, and cloud platforms, with a focus on IAM systems, authentication protocols, and authorization mechanisms.
Prepare Your Portfolio: Curate your portfolio to showcase your experience with IAM system design, implementation, and maintenance, as well as your leadership and collaboration skills.
Practice Technical Interview Questions: Brush up on your knowledge of IAM systems, authentication protocols, and authorization mechanisms, and practice answering technical interview questions related to these topics.
Research Procore: Familiarize yourself with Procore's technology stack, company culture, and mission. Prepare thoughtful questions to ask during the interview process to demonstrate your interest in the role and the company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with Procore Technologies before making application decisions.

Staff Site Reliability Engineer - IAM