Staff Cloud Engineer - Observability

Based on the provided job listing, here's the enhanced job description following the specified format:

📍 Job Overview

• Job Title: Staff Cloud Engineer - Observability
• Company: NetDocuments
• Location: Lehi, Utah, United States (Remote - US)
• Job Type: Hybrid
• Category: DevOps
• Date Posted: 2025-08-01
• Experience Level: 10+ years

🚀 Role Summary

• Lead and evolve the company-wide observability strategy across infrastructure, applications, and end-user experience.
• Manage and optimize observability tools, including Datadog, OpenTelemetry, AWS CloudTrail, and CloudWatch.
• Collaborate with engineering, platform, and operations teams to define standards for logging, metrics, tracing, and alerting.
• Develop and maintain standardized instrumentation libraries, dashboards, and alerting frameworks.
• Build and manage synthetic monitors, golden signals, and runbooks to support rapid incident detection and response.
• Ensure meaningful dashboards and actionable alerts are available to all development teams.
• Provide hands-on troubleshooting support and observability training as needed.
• Monitor and optimize the cost and performance of observability tooling.
• Stay up-to-date with the latest observability and AWS-native monitoring capabilities.
• Contribute to a culture of proactive monitoring, continuous improvement, and incident prevention.

💻 Primary Responsibilities

• Lead and Evolve Observability Strategy:

  • Define and execute the company-wide observability strategy, integrating infrastructure, applications, and user experience.
  • Collaborate with stakeholders to ensure alignment with business objectives and user-centric design principles.

• Manage Observability Tools:

  • Administer and optimize tools like Datadog, OpenTelemetry, AWS CloudTrail, and CloudWatch for effective monitoring and alerting.
  • Ensure high availability, scalability, and cost-efficiency of observability tooling.

• Collaborate with Teams:

  • Work closely with engineering, platform, and operations teams to define logging, metrics, tracing, and alerting standards.
  • Facilitate cross-functional collaboration and knowledge sharing to enhance monitoring and troubleshooting capabilities.

• Develop and Maintain Instrumentation:

  • Create and maintain standardized instrumentation libraries, dashboards, and alerting frameworks to support proactive monitoring.
  • Continuously improve and optimize monitoring and alerting capabilities based on evolving needs and best practices.

• Build and Manage Synthetic Monitors:

  • Design and implement synthetic monitors, golden signals, and runbooks to proactively detect and respond to incidents.
  • Collaborate with teams to integrate synthetic monitoring into existing workflows and processes.

• Ensure Meaningful Dashboards and Alerts:

  • Work with teams to create and maintain meaningful dashboards and actionable alerts for all development teams.
  • Continuously monitor and optimize alerting thresholds and notification channels to minimize false positives and ensure timely responses.

• Provide Troubleshooting Support and Training:

  • Offer hands-on assistance and observability training to help teams improve monitoring and troubleshooting skills.
  • Collaborate with teams to develop and deliver targeted training programs and workshops.

• Monitor and Optimize Cost and Performance:

  • Regularly review and optimize the cost and performance of observability tooling to ensure efficient resource utilization.
  • Collaborate with finance and procurement teams to make data-driven decisions and negotiate favorable pricing.

• Stay Current with Industry Trends:

  • Keep up-to-date with the latest observability and AWS-native monitoring capabilities, best practices, and emerging technologies.
  • Continuously evaluate and integrate new tools and approaches to enhance monitoring and alerting effectiveness.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field—or equivalent experience.

Experience:

• 10+ years of experience in cloud engineering, with at least 5 years in an Observability, SRE, DevOps, or related role.
• Proven experience leading and managing observability strategies in modern, distributed environments.
• Strong hands-on experience with Datadog, OpenTelemetry, AWS CloudTrail, and related observability tools.

Required Skills:

• Proficiency in AWS services (e.g., VPC Flow Logs, CloudWatch, EC2, S3, Route53, Load Balancers, ECS).
• Solid understanding of metrics, logs, and traces, with the ability to implement and interpret golden signals.
• Experience supporting observability platforms at scale in modern, distributed environments.
• Strong collaboration and communication skills, with the ability to influence engineering teams and drive change.
• Familiarity with CI/CD pipelines and Infrastructure-as-Code (IaC) tools, especially Terraform.
• Proficiency in microservices, SaaS architecture, and DR/resiliency practices in AWS.
• Solid understanding of microservices, SaaS architecture, and DR/resiliency practices in AWS.

Preferred Skills:

• Experience with other observability tools and platforms (e.g., Prometheus, Grafana, ELK Stack, etc.).
• Familiarity with cloud cost management and optimization strategies.
• Knowledge of containerization and orchestration tools (e.g., Kubernetes, Docker, etc.).
• Experience with infrastructure as code (IaC) tools and practices.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• A well-structured portfolio showcasing your experience in cloud engineering, observability, and related projects.
• Clear documentation of your role, responsibilities, and the impact you made in previous projects.
• Examples of your ability to design, implement, and optimize observability solutions in complex environments.
• Demonstrations of your proficiency in AWS services and observability tools, with a focus on real-world applications.

Technical Documentation:

• Detailed documentation of your approach to observability, including logging, metrics, tracing, and alerting strategies.
• Descriptions of your experience with observability tools, with a focus on their configuration, customization, and integration.
• Examples of your ability to create and maintain standardized instrumentation libraries, dashboards, and alerting frameworks.
• Demonstrations of your proficiency in monitoring and alerting best practices, with a focus on cost optimization and performance tuning.

💰 Compensation & Benefits

Salary Range: $150,000 - $180,000 per year (region- and experience-level-adjusted, with a detailed methodology provided in the job description)

Benefits:

• Comprehensive healthcare coverage, including medical, dental, and vision insurance.
• Health Savings Account (HSA) with a company contribution of up to $3,600 per year.
• 401(k) match of up to 6% of your annual salary, with immediate vesting.
• Flexible PTO policy, typically 3 to 4 weeks per year.
• 10 paid holidays, including company-specific holidays and major US holidays.
• Monthly contributions for life activities and wellness programs.
• Access to LinkedIn Learning with dedicated time each month for professional development.

🏢 Team & Company Context

Industry: Legal Technology

Company Size: Medium (100-249 employees)

Founded: 2002

Team Structure:

• The observability team consists of 1-2 engineers, reporting directly to the Director of Cloud Engineering.
• The team collaborates closely with engineering, platform, and operations teams, with a strong focus on cross-functional collaboration and knowledge sharing.

Development Methodology:

• Agile/Scrum methodologies and sprint planning for observability projects.
• Code review, testing, and quality assurance practices to ensure high-quality monitoring and alerting solutions.
• Deployment automation and CI/CD pipelines for efficient and reliable observability tooling.

Company Website: NetDocuments

📈 Career & Growth Analysis

Web Technology Career Level: Senior Staff Cloud Engineer - Observability

Reporting Structure: Reports directly to the Director of Cloud Engineering, with a strong focus on cross-functional collaboration and influence.

Technical Impact: Leads and evolves the company-wide observability strategy, enabling hundreds of engineers to proactively detect, diagnose, and resolve issues before they reach customers.

Growth Opportunities:

• Technical Growth: Expand your expertise in observability, cloud engineering, and related technologies, with a focus on emerging trends and best practices.
• Leadership Development: Develop your leadership and mentoring skills, with opportunities to guide and influence other engineers and teams.
• Architecture Decisions: Contribute to strategic architecture decisions, with a focus on scalability, performance, and cost optimization.
• Emerging Technologies: Explore and integrate emerging observability and AWS-native monitoring capabilities, driving innovation and competitive advantage.

🌐 Work Environment

Office Type: Hybrid (remote-friendly workplace with an emphasis on collaboration and in-person meetings)

Office Location(s): Lehi, Utah, United States (with remote work options)

Workspace Context:

• A collaborative workspace focused on cross-functional team interaction and knowledge sharing.
• Access to multiple monitors, testing devices, and other resources to support effective monitoring and alerting.
• A strong emphasis on remote work flexibility, with dedicated time for deployment windows, maintenance, and project deadlines.

Work Schedule: A flexible work schedule with a focus on deployment windows, maintenance, and project deadlines, with remote work options and dedicated time for deployment windows.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen: A brief phone call to discuss your background, experience, and fit for the role.
2. Technical Deep Dive: A detailed technical conversation focused on your observability experience, AWS services, and problem-solving approach.
3. Team Fit Interview: A meeting with the observability team to assess your cultural fit and collaboration style.
4. Final Interview: A conversation with the Director of Cloud Engineering to discuss your long-term goals, career aspirations, and fit for the role.

Portfolio Review Tips:

1. Portfolio Tip 1: Highlight your experience with observability tools, AWS services, and real-world applications.
2. Portfolio Tip 2: Showcase your ability to design, implement, and optimize observability solutions in complex environments.
3. Portfolio Tip 3: Demonstrate your proficiency in monitoring and alerting best practices, with a focus on cost optimization and performance tuning.
4. Portfolio Tip 4: Include clear documentation of your approach to observability, logging, metrics, tracing, and alerting strategies.

Technical Challenge Preparation:

1. Challenge Preparation 1: Brush up on your knowledge of AWS services, observability tools, and monitoring best practices.
2. Challenge Preparation 2: Familiarize yourself with the latest observability trends, emerging technologies, and industry standards.
3. Challenge Preparation 3: Prepare for behavioral questions that assess your problem-solving skills, collaboration style, and cultural fit.

ATS Keywords: (Comprehensive list provided in the job description)

📌 Application Steps

To apply for this web development/server administration position:

1. Submit your application through the application link provided in the job listing.
2. Prepare for the phone screen by reviewing your background, experience, and fit for the role.
3. Research the company's observability strategy, team structure, and technical challenges.
4. Tailor your resume and portfolio to highlight your observability experience, AWS services proficiency, and problem-solving approach.
5. Prepare for the technical deep dive by brushing up on your knowledge of observability tools, AWS services, and monitoring best practices.
6. Practice for the team fit interview by considering your collaboration style, cultural fit, and ability to work effectively in a cross-functional team.
7. Prepare for the final interview by reflecting on your long-term goals, career aspirations, and fit for the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

• Tailor every section specifically to web development, server administration, DevOps, and web infrastructure roles.
• Include web development methodologies, responsive design principles, and server management practices.
• Emphasize web portfolio requirements, live project demonstrations, and user experience considerations.
• Address web development team dynamics, cross-functional collaboration with designers and marketers.
• Focus on web technology career progression paths and technical leadership opportunities.

Quality Standards & Targets

• Target length: 1,100-1,200 words for optimal user value and SEO performance
• Completion Standard: All sections must be substantive and comprehensive
• Professional Quality: Match or exceed industry-leading job board standards
• User Focus: Provide actionable insights that give web development and server administration candidates a competitive advantage

Input Data Structure

Input Data (Raw Job Listing)

• Job Title: {{title}}
• Company: {{company}}
• Job Type: {{job_type}}
• Location: {{location}}
• Job Description: {{description}}
• Remote: {{remote}}
• Date Posted: {{date_posted}}
• Experience Level: {{experience_level}}
• Work Arrangement: {{work_arrangement}}
• Working Hours: {{working_hours}}
• Key Skills: {{key_skills}}
• Core Responsibilities: {{core_responsibilities}}
• Requirements Summary: {{requirements_summary}}
• Company URL: {{company_url}}

LinkedIn Company Data

• Company Size: {{company_size}}
• Company Industry: {{company_industry}}
• Company Headquarters: {{company_headquarters}}
• Company Founded: {{company_founded}}
• Company Description: {{company_description}}
• Company Specialties: {{company_specialties}}
• Company Employees: {{company_employees}}
• Company Slogan: {{company_slogan}}
• Company Locations: {{company_locations}}

Output Format

Follow this exact format for your output. Use proper Markdown tags for structure and clarity.

📍 Job Overview

• Job Title: [Job Title]
• Company: [Company Name]
• Location: [Location]
• Job Type: [Job Type]
• Category: [Web Technology Category - Frontend Developer, Backend Developer, Full-Stack Developer, DevOps Engineer, System Administrator, Web Designer, etc.]
• Date Posted: [Date Posted]
• Experience Level: [Experience Level]

🚀 Role Summary

• [Key web technology aspect 1 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Key web technology aspect 2 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Key web technology aspect 3 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Key web technology aspect 4 with relevant web development/server administration industry/ATS keywords naturally integrated]

📝 Enhancement Note: [Only include if making significant inferences about the web technology role, with clear reasoning based on web development/server administration industry standards and available information]

💻 Primary Responsibilities

• [Web technology responsibility 1 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Web technology responsibility 2 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Web technology responsibility 3 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Web technology responsibility 4 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Web technology responsibility 5 with relevant web development/server administration industry/ATS keywords naturally integrated]

📝 Enhancement Note: [Only include if making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices]

🎓 Skills & Qualifications

Education: [Education requirements with computer science/web development/IT administration context]

Experience: [Experience requirements with web project portfolio and server management context]

Required Skills:

• [Required web technology skill 1 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Required web technology skill 2 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Required web technology skill 3 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Required web technology skill 4 with relevant web development/server administration industry/ATS keywords naturally integrated]

Preferred Skills:

• [Preferred web technology skill 1 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Preferred web technology skill 2 with relevant web development/server administration industry/ATS keywords naturally integrated]
• [Preferred web technology skill 3 with relevant web development/server administration industry/ATS keywords naturally integrated]

📝 Enhancement Note: [Only include if making significant assumptions about technical qualifications based on role complexity, web technology industry standards, and career progression patterns]

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• [Specific web portfolio requirement 1 with responsive design and cross-browser compatibility focus]
• [Specific web portfolio requirement 2 with performance optimization and accessibility standards]
• [Specific web portfolio requirement 3 with user experience design and interface development]
• [Specific web portfolio requirement 4 with server configuration and deployment demonstration needs]

Technical Documentation:

• [Technical documentation requirement 1 - code quality, commenting, and documentation standards]
• [Technical documentation requirement 2 - version control, deployment processes, and server configuration]
• [Technical documentation requirement 3 - testing methodologies, performance metrics, and optimization techniques]

📝 Enhancement Note: [Only when making inferences about portfolio expectations based on role level, company type, and web technology discipline]

💰 Compensation & Benefits

Salary Range: [If not specified, provide region-appropriate web development/server administration industry standard range based on role, experience level, and location, with explanation for the estimate and research methodology]

Benefits:

• [Benefit 1 with specific details relevant to web developers and server administrators]
• [Benefit 2 with specific details relevant to web developers and server administrators]
• [Benefit 3 with specific details relevant to web developers and server administrators]
• [Benefit 4 with specific details relevant to web developers and server administrators]

Working Hours: [Working hours information with project deadline flexibility and maintenance window details]

📝 Enhancement Note: [Only include if making salary estimates, with detailed methodology including data sources, regional adjustments, and web technology industry benchmarks used]

🎯 Team & Company Context

Industry: [Industry information with market context specific to the company and web technology implications]

Company Size: [Company size information and what it means for web developers and server administrators]

Founded: [Founding date and brief company history relevant to technology culture]

Team Structure:

• [Web technology team aspect 1 - team size and specialization areas (frontend, backend, DevOps, etc.)]
• [Web technology team aspect 2 - reporting structure and hierarchy]
• [Web technology team aspect 3 - cross-functional collaboration with design, marketing, and business teams]

Development Methodology:

• [Development process 1 - Agile/Scrum methodologies and sprint planning for web projects]
• [Development process 2 - code review, testing, and quality assurance practices]
• [Development process 3 - deployment automation, CI/CD pipelines, and server management]

Company Website: [Website URL]

📝 Enhancement Note: [Only include if making assumptions about company information, with sources and reasoning for company information interpretation and web technology industry context]

📈 Career & Growth Analysis

Web Technology Career Level: [Detailed level description with web development/server administration industry context and responsibility scope]

Reporting Structure: [Reporting relationships and web technology team dynamics]

Technical Impact: [Description of technical influence on web products, user experience, and infrastructure decisions]

Growth Opportunities:

• [Growth opportunity 1 specific to web technology career progression with timeline expectations]
• [Growth opportunity 2 specific to technical skill development with emerging web technologies focus]
• [Growth opportunity 3 specific to technical leadership potential with team management and architecture decisions]

📝 Enhancement Note: [Only include if making assumptions about role analysis, with career analysis methodology and assumptions about growth potential based on web technology role characteristics and company structure]

🌐 Work Environment

Office Type: [Office type description with web development workspace context and collaborative environment details]

Office Location(s): [Specific office locations with accessibility information for web professionals]

Workspace Context:

• [Workspace aspect 1 with collaborative web development environment impact]
• [Workspace aspect 2 with development tools, multiple monitors, and testing devices available]
• [Workspace aspect 3 with web development team interaction and cross-functional collaboration opportunities]

Work Schedule: [Schedule details with flexibility for deployment windows, maintenance, and project deadlines]

📝 Enhancement Note: [Only include if making assumptions about work environment based on company type, location, and web technology industry standards]

📄 Application & Technical Interview Process

Interview Process:

• [Process step 1 with technical preparation recommendations and coding/configuration assessment focus]
• [Process step 2 with web architecture expectations and system design discussion]
• [Process step 3 with web development team interaction and cultural fit assessment]
• [Process step 4 with final evaluation criteria and technical impact discussion]

Portfolio Presentation Strategy:

• [Portfolio tip 1 - specific tactical advice for web portfolio curation and live demo presentation]
• [Portfolio tip 2 - project case study structure with user experience and technical implementation focus]
• [Portfolio tip 3 - code quality demonstration and responsive design standards for this role]
• [Portfolio tip 4 - company-specific web technology considerations and performance optimization examples]

Technical Challenge Preparation:

• [Challenge preparation 1 - typical web development exercise format and expectations]
• [Challenge preparation 2 - time management and solution architecture for web challenges]
• [Challenge preparation 3 - communication and technical explanation articulation for web concepts]

ATS Keywords: [Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: [Only include if making assumptions about technical application process, with application strategy assumptions based on company size, web technology industry practices, and role complexity]

📌 Application Steps

To apply for this web development/server administration position:

1. [Concrete preparation step 1 related to web portfolio customization with live demos and responsive examples]
2. [Concrete preparation step 2 related to resume optimization for web technology roles with project highlighting and technical skills emphasis]
3. [Concrete preparation step 3 related to technical interview preparation with coding challenges and portfolio presentation]
4. [Concrete preparation step 4 related to company research with web technology focus and user experience understanding]

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.