📍 Job Overview

Job Title: SRE Team Lead
Company: Paragon
Location: Tel Aviv-Yafo, Tel Aviv, Israel
Job Type: On-site
Category: DevOps & Infrastructure
Date Posted: June 30, 2025
Experience Level: Mid-Senior level (2-5 years)

🚀 Role Summary

Lead and mentor a team of SRE engineers operating in Tier 1-2 capacity, providing operational incident response, root cause analysis, and technical triage in dynamic development environments.
Collaborate with cross-functional teams (R&D, DevOps, QA, IT) to ensure smooth operations, efficient issue resolution, and scalable support processes.
Drive continuous process improvement and facilitate lessons learned and post-mortems to enhance the team's performance and knowledge.

📝 Enhancement Note: This role combines people management with technical execution, making it an excellent opportunity for experienced SRE professionals seeking to grow their careers while making a significant impact on the company's R&D operations.

💻 Primary Responsibilities

Team Leadership & Mentoring: Lead and mentor a team of SRE engineers, fostering a culture of continuous learning and improvement.
Incident Management: Oversee the triage and resolution of development issues and incidents, ensuring minimal disruption to the development process.
Support Ticket Management: Manage incoming support tickets and requests from R&D and QA teams, providing timely and effective solutions.
Root Cause Analysis: Drive root cause analysis and facilitate lessons learned and post-mortems to prevent recurring issues and improve the team's performance.
Escalation Management: Own the escalation management process, coordinating incident resolution across R&D and QA departments.
Cross-Functional Collaboration: Work closely with R&D, DevOps, QA, and IT teams to continuously improve support processes and tooling.
Technical Deep Dive: Participate in deep-dive technical investigations alongside the team when needed to address complex issues.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: 2+ years of experience managing technical teams and hands-on experience in SRE, IT operations, or system roles.

Required Skills:

Linux and basic CLI operations
Networking fundamentals (OSI model, DNS, etc.)
Strong interpersonal skills with a customer-service-oriented mindset
Proficient in at least one scripting language (e.g., Bash, Python)

Preferred Skills:

Experience with Kubernetes and Docker environments
Familiarity with VPN technologies (OpenVPN, WireGuard, IPSec)
Experience working with ticketing systems (e.g., Jira)
Familiarity with monitoring and logging tools (e.g., Prometheus, ELK Stack)

📝 Enhancement Note: While not explicitly required, having experience with cloud platforms (e.g., AWS, GCP, Azure) and infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation) would be beneficial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience in SRE, IT operations, or system roles with relevant projects and case studies.
Showcase your leadership and mentoring skills through team management projects or initiatives.
Highlight your problem-solving skills and incident management experience with real-world examples.

Technical Documentation:

Provide documentation for your past projects, including system architecture, deployment processes, and server configuration.
Include testing methodologies, performance metrics, and optimization techniques used in your projects.
Demonstrate your understanding of root cause analysis and post-mortem processes through relevant documentation or case studies.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Tel Aviv, Israel, is ₪150,000 - ₪250,000 per year (approximately $45,000 - $75,000 USD). This range is based on market research and considers the role's experience level and the company's size and industry.

📝 Enhancement Note: Salary ranges were estimated using data from Glassdoor, Payscale, and local recruitment agencies. The provided range may vary depending on the candidate's experience, skills, and the company's final assessment.

Benefits:

Competitive compensation and benefits package
Opportunities for professional growth and development
Dynamic and innovative work environment
Collaborative team culture with a strong emphasis on learning and growth

Working Hours: Full-time position with standard working hours (8:30 AM - 5:30 PM, Sunday - Thursday). Flexible working hours may be available for incident management and on-call rotations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Paragon operates in the cyber intelligence sector, focusing on transforming the world of cybersecurity through innovative solutions.

Company Size: Paragon is a mid-sized company with a team of around 100 employees, providing an ideal environment for growth and impact.

Founded: Paragon was founded in 2015, with a mission to deliver cutting-edge cyber intelligence solutions to organizations worldwide.

Team Structure:

The SRE team operates as a frontline technical support unit, providing operational incident response and root cause analysis for the R&D environments.
The team works closely with R&D, DevOps, QA, and IT teams to ensure smooth operations and efficient issue resolution.
The SRE team is expected to grow under the leadership of the SRE Team Lead, with opportunities for additional team members and mentoring responsibilities.

Development Methodology:

Paragon follows Agile methodologies, with a focus on continuous integration, delivery, and improvement.
The company emphasizes cross-functional collaboration, regular code reviews, and quality assurance practices.
Paragon uses CI/CD pipelines and automated deployment strategies to ensure efficient and reliable software delivery.

Company Website: Paragon Software

📝 Enhancement Note: Paragon's company culture emphasizes innovation, collaboration, and continuous learning, providing an excellent environment for SRE professionals seeking to grow their careers.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suitable for mid-senior level SRE professionals with proven experience in managing technical teams and providing operational incident response in dynamic development environments.

Reporting Structure: The SRE Team Lead reports directly to the Head of IT and works closely with R&D, DevOps, QA, and IT teams to ensure smooth operations and efficient issue resolution.

Technical Impact: The SRE Team Lead plays a critical role in supporting the day-to-day operations of Paragon's R&D environments, handling production-like Dev issues, and serving as a frontline technical support unit for developers and QA engineers. Their work directly impacts the company's ability to deliver high-quality, reliable software solutions to its clients.

Growth Opportunities:

Team Expansion: As the SRE team grows, there will be opportunities for the SRE Team Lead to mentor new team members and take on additional leadership responsibilities.
Technical Specialization: The SRE Team Lead may have the opportunity to specialize in specific areas, such as Kubernetes, network security, or monitoring and logging, depending on the company's needs and the individual's interests.
Career Progression: With experience and proven success in the SRE Team Lead role, there may be opportunities for career progression into senior leadership or management positions within the company.

📝 Enhancement Note: Paragon's focus on growth and innovation provides ample opportunities for SRE professionals to expand their skills, take on new challenges, and advance their careers.

🌐 Work Environment

Office Type: Paragon's office is located in Tel Aviv-Yafo, with a modern, collaborative workspace designed to foster innovation and teamwork.

Office Location(s): The primary office is located at 23 Yehuda ha-Levi Street, Tel Aviv-Yafo, Israel. Remote work may be available for specific roles or situations, but this role is primarily on-site.

Workspace Context:

Collaborative Environment: The office features open-plan workspaces, encouraging collaboration and communication among team members.
Development Tools: Paragon provides its employees with access to the latest development tools, multiple monitors, and testing devices to ensure optimal productivity.
Cross-Functional Interaction: The office layout facilitates interaction with other teams, such as R&D, DevOps, QA, and IT, promoting cross-functional collaboration and knowledge sharing.

Work Schedule: The standard workweek is Sunday through Thursday, with working hours from 8:30 AM to 5:30 PM. Flexible working hours may be available for incident management and on-call rotations.

📝 Enhancement Note: Paragon's work environment is designed to support collaboration, innovation, and growth, providing an ideal setting for SRE professionals to thrive.

📄 Application & Technical Interview Process

Interview Process:

Initial Screening: A brief phone or video call to discuss your experience, skills, and career goals.
Technical Deep Dive: A hands-on technical interview focused on your SRE experience, problem-solving skills, and incident management capabilities.
Team Fit Assessment: A meeting with the SRE team and other stakeholders to evaluate your cultural fit and communication skills.
Final Evaluation: A discussion with the hiring manager to assess your overall fit for the role and make a final decision.

Portfolio Review Tips:

Highlight your experience in SRE, IT operations, or system roles with relevant projects and case studies.
Showcase your leadership and mentoring skills through team management projects or initiatives.
Demonstrate your problem-solving skills and incident management experience with real-world examples.

Technical Challenge Preparation:

Brush up on your Linux and CLI operations skills, as well as your understanding of networking fundamentals.
Familiarize yourself with incident management processes, root cause analysis, and post-mortem techniques.
Prepare for questions about your experience with ticketing systems, monitoring tools, and scripting languages.

ATS Keywords: (Organized by category)

Programming Languages:

Bash
Python
JavaScript (for relevant tools and platforms)

Web Frameworks & Server Technologies:

Kubernetes
Docker
Linux
Cloud platforms (AWS, GCP, Azure)
Infrastructure as code (IaC) tools (Terraform, CloudFormation)

Databases:

NoSQL databases (e.g., MongoDB, Cassandra)
Relational databases (e.g., PostgreSQL, MySQL)

Tools:

Ticketing systems (Jira, ServiceNow)
Monitoring and logging tools (Prometheus, ELK Stack)
CI/CD tools (Jenkins, GitLab CI)
Version control systems (Git)
Containerization and orchestration tools (Docker, Kubernetes)

Methodologies:

Agile methodologies
ITIL (Information Technology Infrastructure Library)
DevOps principles

Soft Skills:

Leadership and mentoring
Problem-solving
Incident management
Root cause analysis
Customer service
Communication and collaboration

📝 Enhancement Note: Tailor your resume and application materials to highlight the relevant ATS keywords and demonstrate your proficiency in the required skills for this SRE Team Lead role.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: (Not applicable for this role)

Backend & Server Technologies:

Linux: The primary operating system used in Paragon's development and production environments.
Kubernetes: Paragon uses Kubernetes for container orchestration and cluster management.
Docker: Docker is employed for creating, deploying, and running applications using containers.
Cloud Platforms: Paragon uses cloud platforms such as AWS, GCP, or Azure for infrastructure services and deployment.
Infrastructure as Code (IaC) Tools: Paragon employs IaC tools like Terraform or CloudFormation to manage and provision infrastructure programmatically.

Development & DevOps Tools:

Version Control Systems: Paragon uses Git for version control and collaborative development.
CI/CD Tools: Jenkins or GitLab CI is used for continuous integration, delivery, and deployment.
Monitoring Tools: Paragon uses monitoring tools such as Prometheus, Grafana, and ELK Stack to track web performance and server health.
Ticketing Systems: Jira is used for tracking and managing support tickets and issues.
Scripting Languages: Bash and Python are commonly used for scripting and automation tasks.

📝 Enhancement Note: Familiarize yourself with Paragon's technology stack and be prepared to discuss your experience with relevant tools and platforms during the technical interview.

👥 Team Culture & Values

Web Development Values:

Innovation: Paragon encourages its team members to think boldly and push the boundaries of cyber intelligence.
Collaboration: The company fosters a culture of cross-functional collaboration, knowledge sharing, and teamwork.
Customer Focus: Paragon is committed to delivering high-quality, reliable solutions that meet its clients' needs and exceed their expectations.
Continuous Learning: The company emphasizes the importance of continuous learning and professional development for its team members.

Collaboration Style:

Cross-Functional Integration: Paragon encourages collaboration between its development, QA, DevOps, and IT teams to ensure smooth operations and efficient issue resolution.
Code Review Culture: The company promotes a culture of code review, peer programming, and knowledge sharing to ensure high-quality software delivery.
Technical Mentoring: Paragon provides opportunities for technical mentoring and skill development, both within the SRE team and across other teams.

📝 Enhancement Note: Paragon's team culture emphasizes innovation, collaboration, and continuous learning, providing an ideal environment for SRE professionals seeking to grow their careers and make a significant impact on the company's R&D operations.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Incident Management: Develop and refine incident management processes to ensure efficient and effective issue resolution in dynamic development environments.
Root Cause Analysis: Improve the team's ability to identify the root cause of incidents and prevent recurring issues through continuous learning and process improvement.
Cross-Functional Collaboration: Enhance collaboration with R&D, DevOps, QA, and IT teams to ensure smooth operations and efficient issue resolution.
Emerging Technologies: Stay up-to-date with the latest trends and developments in SRE, IT operations, and system roles, and adapt the team's processes and tools accordingly.

Learning & Development Opportunities:

Technical Skill Development: Expand your knowledge and expertise in SRE, IT operations, and system roles through relevant training, certifications, and community involvement.
Conference Attendance: Attend industry conferences and events to network with other SRE professionals, learn about emerging trends, and share your experiences and insights.
Technical Mentoring: Mentor new team members and contribute to the growth and development of the SRE team and other technical teams within the organization.

📝 Enhancement Note: Paragon's focus on growth and innovation provides ample opportunities for SRE professionals to expand their skills, take on new challenges, and advance their careers.

💡 Interview Preparation

Technical Questions:

Incident Management: Describe your experience with incident management processes, root cause analysis, and post-mortem techniques. Provide real-world examples of incidents you've handled and the steps you took to resolve them.
Team Leadership: Discuss your experience leading and mentoring technical teams. Describe your approach to fostering a culture of continuous learning and improvement, and provide examples of initiatives you've implemented to achieve this.
Cross-Functional Collaboration: Explain how you've worked with cross-functional teams in the past to ensure smooth operations, efficient issue resolution, and scalable support processes. Provide specific examples of your collaboration efforts and the outcomes they achieved.

Company & Culture Questions:

Company Culture: Research Paragon's company culture and be prepared to discuss how your values and work style align with the company's mission and goals.
Team Dynamics: Familiarize yourself with the SRE team's structure and dynamics, and be prepared to discuss how you would contribute to the team's success and growth.
User Impact: Prepare to discuss how your work as an SRE Team Lead would directly impact Paragon's users and clients, and how you would ensure the delivery of high-quality, reliable software solutions.

Portfolio Presentation Strategy:

Live Demonstration: Prepare a live demonstration of your SRE portfolio, highlighting your experience in incident management, root cause analysis, and team leadership.
Case Studies: Develop case studies that showcase your problem-solving skills, incident management capabilities, and leadership accomplishments.
Technical Deep Dive: Be prepared to discuss the technical details of your SRE projects, including the tools, platforms, and processes you've used to achieve success.

📝 Enhancement Note: Tailor your interview preparation to highlight your relevant experience, skills, and accomplishments, and demonstrate your fit for the SRE Team Lead role at Paragon.

📌 Application Steps

To apply for this SRE Team Lead position at Paragon:

Submit Your Application: Visit the Comeet job posting and follow the instructions to submit your application.
Customize Your Portfolio: Tailor your SRE portfolio to highlight your experience in incident management, root cause analysis, and team leadership, with a focus on live demos and responsive examples.
Optimize Your Resume: Update your resume to emphasize your relevant experience, skills, and accomplishments in SRE, IT operations, or system roles, with a focus on project highlighting and technical skills.
Prepare for Technical Interviews: Brush up on your Linux and CLI operations skills, as well as your understanding of networking fundamentals, incident management processes, and root cause analysis techniques.
Research the Company: Learn about Paragon's company culture, team structure, and development methodologies to demonstrate your understanding of the role and your fit within the organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and SRE industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

SRE Team Lead