📍 Job Overview

Job Title: SRE Intern
Company: PhonePe
Location: Bangalore, Karnataka, India
Job Type: Intern
Category: Site Reliability Engineering
Date Posted: June 13, 2025
Experience Level: Entry-level (0-2 years)
Remote Status: On-site

🚀 Role Summary

Gain hands-on experience in building, maintaining, and scaling production systems, focusing on reliability, performance, and automation.
Collaborate with experienced SREs to improve system observability, automate operational processes, and ensure service uptime.
Engage in real-world infrastructure projects with the potential for a full-time SRE role based on performance and organizational requirements.

📝 Enhancement Note: This internship provides an excellent opportunity for students graduating in 2024/2025 to gain practical experience in Site Reliability Engineering and contribute to a leading digital payments company in India.

💻 Primary Responsibilities

🔧 Infrastructure Maintenance & Monitoring: Assist in maintaining and monitoring production infrastructure and services.
🤖 Automation: Automate routine tasks using scripting languages such as Python or Perl.
🔍 Monitoring & Logging: Help design and implement monitoring, alerting, and logging systems.
🤝 Collaboration: Collaborate with engineering teams to ensure the reliability and scalability of services.
🚨 Incident Response: Participate in incident response and postmortem documentation.
📝 Documentation: Document processes and contribute to improving internal tools and dashboards.

📝 Enhancement Note: The primary responsibilities of this SRE Intern role focus on hands-on experience, collaboration, and continuous learning, providing an ideal environment for recent graduates to grow professionally.

🎓 Skills & Qualifications

Education: Pursuing a degree in Computer Science or a related field.

Experience: No formal work experience required; relevant projects or open-source contributions are a plus.

Required Skills:

Basic understanding of Linux systems and shell scripting.
Familiarity with cloud platforms like AWS, GCP, or Azure (a plus).
Good problem-solving skills and eagerness to learn.

Preferred Skills:

Familiarity with distributed systems like Hadoop, Elasticsearch, Kafka, or Gluster.
Experience with container orchestration stacks.
Knowledge of version control systems like Git.
Familiarity with infrastructure as code tools like Terraform or Ansible.

📝 Enhancement Note: While the required skills for this SRE Intern role are fundamental, the preferred skills indicate an opportunity for candidates to demonstrate their familiarity with cutting-edge technologies and tools in the Site Reliability Engineering domain.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

🌐 Infrastructure Projects: Highlight any infrastructure projects you've worked on, demonstrating your understanding of system design, monitoring, and automation.
📊 Performance Analysis: Showcase your ability to analyze system performance and optimize resources using relevant tools and techniques.
🛠 Problem-Solving: Include examples of complex problems you've solved, emphasizing your problem-solving skills and attention to detail.

Technical Documentation:

📝 Code Documentation: Demonstrate your ability to document code, processes, and infrastructure as code (IaC) using tools like Terraform or Ansible.
📊 Metrics & Monitoring: Showcase your understanding of metrics, logging, and monitoring by including relevant examples in your portfolio.

📝 Enhancement Note: As an SRE Intern, your portfolio should focus on demonstrating your technical skills, problem-solving abilities, and understanding of infrastructure management. Highlighting real-world projects and challenges will help showcase your potential to contribute to PhonePe's infrastructure team.

💵 Compensation & Benefits

Salary Range: Not specified for intern roles. However, PhonePe offers competitive compensation packages for full-time employees, including:

Insurance benefits (Medical, Critical Illness, Accidental, Life Insurance)
Wellness program (Employee Assistance Program, Onsite Medical Center, Emergency Support System)
Parental support (Maternity, Paternity, Adoption Assistance, Day-care Support Program)
Mobility benefits (Relocation, Transfer Support Policy, Travel Policy)
Retirement benefits (Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment)
Other benefits (Higher Education Assistance, Car Lease, Salary Advance Policy)

Working Hours: Full-time (40 hours/week) with flexible working hours and a supportive work-life balance.

📝 Enhancement Note: While the salary range is not specified for intern roles, PhonePe's comprehensive benefits package for full-time employees indicates a commitment to supporting the well-being and growth of their team members.

🎯 Team & Company Context

🏢 Company Culture

Industry: PhonePe is a leading digital payments company in India, focusing on financial services and adjacent tech-enabled businesses.

Company Size: PhonePe has a large team of over 3,000 employees, providing ample opportunities for collaboration and growth.

Founded: PhonePe was founded in 2015 and has since grown to become a prominent player in the Indian digital payments landscape.

Team Structure:

🌐 Infrastructure Team: The SRE Intern will work closely with the infrastructure team, collaborating on projects and learning from experienced SREs.
🤝 Cross-Functional Collaboration: PhonePe encourages collaboration across teams, providing opportunities to work with various departments, such as engineering, product, and design.

Development Methodology:

🔄 Agile/Scrum: PhonePe follows Agile/Scrum methodologies, emphasizing iterative development, continuous improvement, and regular feedback.
📈 Monitoring & Logging: The company places a strong emphasis on monitoring, alerting, and logging to ensure the reliability and performance of its services.
🔧 Infrastructure as Code (IaC): PhonePe uses IaC tools like Terraform to manage and provision infrastructure, ensuring consistency and automation.

Company Website: https://www.phonepe.com/

📝 Enhancement Note: PhonePe's company culture emphasizes collaboration, innovation, and continuous learning, providing an ideal environment for an SRE Intern to grow professionally and contribute to the company's success.

📈 Career & Growth Analysis

Web Technology Career Level: This SRE Intern role is an entry-level position, offering recent graduates the opportunity to gain practical experience in Site Reliability Engineering and contribute to a leading digital payments company in India.

Reporting Structure: The SRE Intern will report directly to the Infrastructure Team Lead or Manager, working closely with experienced SREs to learn and contribute to the team's goals.

Technical Impact: As an SRE Intern, you will have the opportunity to work on real-world infrastructure projects, contributing to the reliability, performance, and scalability of PhonePe's services.

Growth Opportunities:

🚀 Full-Time Role: Based on performance and organizational requirements, this internship may lead to a full-time SRE role at PhonePe.
🎓 Technical Skill Development: Gain practical experience in Site Reliability Engineering, working with cutting-edge technologies and tools.
🌟 Technical Leadership: As you grow within the organization, opportunities may arise for technical leadership roles, mentoring junior team members, and driving architectural decisions.

📝 Enhancement Note: PhonePe's SRE Intern role offers recent graduates a unique opportunity to gain practical experience, contribute to a leading digital payments company, and grow both personally and professionally within the organization.

🌐 Work Environment

Office Type: PhonePe's office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): Bangalore, with potential opportunities for remote work or hybrid arrangements based on the role and team requirements.

Workspace Context:

💻 Workstation: PhonePe provides state-of-the-art workstations, multiple monitors, and testing devices to ensure optimal productivity.
🤝 Collaboration: The company encourages cross-functional collaboration, with dedicated spaces for team meetings, brainstorming sessions, and informal discussions.
🎮 Recreational Facilities: PhonePe's office includes recreational facilities, such as gaming zones and relaxation areas, to help employees unwind and recharge.

Work Schedule: Full-time (40 hours/week) with flexible working hours and a supportive work-life balance.

📝 Enhancement Note: PhonePe's work environment is designed to foster collaboration, innovation, and employee well-being, providing an ideal setting for an SRE Intern to grow both personally and professionally.

📄 Application & Technical Interview Process

Interview Process:

📝 Resume Screening: PhonePe's HR team will review your resume, focusing on your technical skills, relevant projects, and academic background.
💻 Technical Assessment: If your resume is shortlisted, you will be invited to complete a technical assessment, focusing on your understanding of Linux systems, shell scripting, and cloud platforms.
🤝 Team Fit: PhonePe values cultural fit and will assess your ability to collaborate and work effectively within the team.
💼 Final Interview: The final interview may include a discussion of your long-term career goals, technical skills, and cultural fit with the organization.

Portfolio Review Tips:

🌐 Infrastructure Projects: Highlight any infrastructure projects you've worked on, demonstrating your understanding of system design, monitoring, and automation.
📊 Performance Analysis: Showcase your ability to analyze system performance and optimize resources using relevant tools and techniques.
🛠 Problem-Solving: Include examples of complex problems you've solved, emphasizing your problem-solving skills and attention to detail.

Technical Challenge Preparation:

🔧 Infrastructure Tasks: Familiarize yourself with common infrastructure tasks, such as provisioning and configuring servers, managing databases, and implementing monitoring solutions.
📊 Performance Optimization: Brush up on your knowledge of performance optimization techniques, such as caching, load balancing, and horizontal scaling.
🛠 Problem-Solving: Practice solving complex problems related to infrastructure management, focusing on root cause analysis, troubleshooting, and preventive measures.

ATS Keywords: [Comprehensive list of SRE and infrastructure-related keywords for resume optimization, organized by category: Linux, Shell Scripting, Cloud Platforms, Infrastructure Management, Monitoring, Logging, etc.]

📝 Enhancement Note: PhonePe's application and interview process are designed to assess your technical skills, problem-solving abilities, and cultural fit with the organization. By preparing thoroughly and showcasing your relevant experience and projects, you can increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Infrastructure Stack:

🌐 Cloud Platforms: PhonePe uses cloud platforms like AWS, GCP, or Azure for infrastructure management and service deployment.
🔧 Infrastructure as Code (IaC): The company uses IaC tools like Terraform or Ansible to manage and provision infrastructure, ensuring consistency and automation.
🔍 Monitoring & Logging: PhonePe employs monitoring and logging solutions like Prometheus, Grafana, ELK Stack, or Datadog to ensure the reliability and performance of its services.

Development & DevOps Tools:

🛠 Version Control: PhonePe uses version control systems like Git for collaboration, code review, and version tracking.
🔄 CI/CD Pipelines: The company implements CI/CD pipelines to automate testing, deployment, and release management.
📈 Infrastructure Management: PhonePe uses tools like Terraform, Ansible, or CloudFormation to manage and provision infrastructure, ensuring consistency and automation.

📝 Enhancement Note: PhonePe's technology stack focuses on cutting-edge infrastructure management, monitoring, and automation tools, providing an excellent environment for an SRE Intern to gain practical experience and grow professionally.

👥 Team Culture & Values

SRE Values:

🌐 Reliability: PhonePe emphasizes the importance of reliable systems, focusing on minimizing downtime, maximizing availability, and ensuring high service quality.
📈 Performance: The company places a strong emphasis on performance optimization, continuously monitoring and improving the efficiency of its services.
🛠 Automation: PhonePe values automation, aiming to reduce manual intervention and streamline operational processes.
🤝 Collaboration: The company encourages collaboration across teams, fostering a culture of knowledge sharing and continuous learning.

Collaboration Style:

🤝 Cross-Functional Integration: PhonePe encourages collaboration between developers, designers, and other stakeholders, ensuring a cohesive and user-centric approach to product development.
📝 Code Review Culture: The company promotes a code review culture, emphasizing peer learning, knowledge sharing, and collective code ownership.
🎓 Technical Mentoring: PhonePe offers technical mentoring opportunities, enabling team members to grow professionally and contribute to the organization's success.

📝 Enhancement Note: PhonePe's SRE team values reliability, performance, automation, and collaboration, providing an ideal environment for an SRE Intern to grow both personally and professionally within the organization.

⚡ Challenges & Growth Opportunities

Technical Challenges:

🌐 Infrastructure Management: As an SRE Intern, you will face challenges related to infrastructure management, such as scaling, performance optimization, and ensuring high availability.
📊 Monitoring & Logging: You will need to design and implement monitoring, alerting, and logging solutions to ensure the reliability and performance of PhonePe's services.
🛠 Problem-Solving: You will encounter complex problems related to infrastructure management, requiring strong problem-solving skills and attention to detail.
🌟 Emerging Technologies: As PhonePe continues to grow and innovate, you may have the opportunity to work with emerging technologies and contribute to the company's success.

Learning & Development Opportunities:

🎓 Technical Skill Development: Gain practical experience in Site Reliability Engineering, working with cutting-edge technologies and tools.
📚 Conference Attendance: PhonePe encourages employees to attend industry conferences, workshops, and training sessions to stay up-to-date with the latest trends and best practices in SRE and infrastructure management.
🌟 Technical Leadership: As you grow within the organization, opportunities may arise for technical leadership roles, mentoring junior team members, and driving architectural decisions.

📝 Enhancement Note: PhonePe's SRE Intern role offers recent graduates a unique opportunity to gain practical experience, contribute to a leading digital payments company, and grow both personally and professionally within the organization.

💡 Interview Preparation

Technical Questions:

🌐 Infrastructure Fundamentals: Brush up on your knowledge of Linux systems, shell scripting, and cloud platforms, as these topics are likely to be covered in the technical assessment.
📊 Performance Optimization: Familiarize yourself with performance optimization techniques, such as caching, load balancing, and horizontal scaling, as these may be discussed during the interview.
🛠 Problem-Solving: Practice solving complex problems related to infrastructure management, focusing on root cause analysis, troubleshooting, and preventive measures.

Company & Culture Questions:

🌐 PhonePe's Mission: Research PhonePe's mission, vision, and values to demonstrate your understanding of the company's goals and commitment to its users.
🤝 Team Dynamics: Prepare questions about the SRE team's dynamics, collaboration style, and growth opportunities to showcase your interest in the role and the organization.
🌟 Long-Term Goals: Reflect on your long-term career goals and how this SRE Intern role can help you achieve them, demonstrating your commitment to PhonePe and the SRE profession.

Portfolio Presentation Strategy:

🌐 Infrastructure Projects: Highlight any infrastructure projects you've worked on, demonstrating your understanding of system design, monitoring, and automation.
📊 Performance Analysis: Showcase your ability to analyze system performance and optimize resources using relevant tools and techniques.
🛠 Problem-Solving: Include examples of complex problems you've solved, emphasizing your problem-solving skills and attention to detail.

📝 Enhancement Note: PhonePe's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit with the organization. By preparing thoroughly and showcasing your relevant experience and projects, you can increase your chances of success in the interview process.

📌 Application Steps

To apply for this SRE Intern position at PhonePe:

📝 Resume Customization: Tailor your resume to highlight your technical skills, relevant projects, and academic background, focusing on Linux systems, shell scripting, and cloud platforms.
📝 Resume Optimization: Optimize your resume for web development and server administration-relevant keywords, such as Linux, shell scripting, cloud platforms, infrastructure management, monitoring, and logging.
🌐 Portfolio Preparation: Prepare a portfolio showcasing your infrastructure projects, performance analysis, and problem-solving skills, demonstrating your understanding of system design, monitoring, and automation.
💼 Technical Interview Preparation: Brush up on your knowledge of Linux systems, shell scripting, and cloud platforms, and practice solving complex problems related to infrastructure management.
📚 Company Research: Research PhonePe's mission, vision, values, and company culture to demonstrate your understanding of the organization and your commitment to its success.

📝 Enhancement Note: PhonePe's application and interview process are designed to assess your technical skills, problem-solving abilities, and cultural fit with the organization. By following these application steps and preparing thoroughly, you can increase your chances of success in the interview process and secure this SRE Intern role at PhonePe.

SRE Intern